Unit 09 Place
Unit 09 Place
Unit 09 Place
While channels can be very complex, there is a set of channel structures that can be identified
in most transactions:
• Direct channel
• Retail channel
• Wholesale channel
• Agent channel
Evaluate and Select Channel Alternatives
• Distribution channels cover all the activities needed to transfer the ownership of goods and move
them from the point of production to the point of consumption
• These activities include:
• product flow
• negotiation flow
• ownership flow
• information flow
• promotion flow
Five Flows in the Marketing Channel for Monster Beverages
Channel Management: Analyze the Consumer
• First, to whom shall we sell this merchandise immediately? Second, who are our ultimate
users and buyers?
• In both cases, certain basic questions apply: There is a need to know what the customer
needs, where they buy, when they buy, why they buy from certain outlets, and how they buy
• Manufacturers must also discover buying specifications for resellers
Channel Objectives
It is important to evaluate the performance level of the channel members, but channel members
are independent business firms, rather than employees and activities under its control, these
firms may be reluctant to change their practices
Approaches to Support Third Party Sales Success
• Special convenience: Can I get the product at or near the location where I want it?
• Timing of availability: Do I need the product immediately or am I willing to wait?
• Quantity: Am I willing to buy in bulk or buy multiple items?
• Assortment and variety: Do I have a very particular need or a flexible need? Am I looking
for one or many options?
• Service: Do I require assistance or support through the purchase process?
• Information: Do I need information to make a purchase?
Retail
• Retailing involves all activities required to market consumer goods and services to ultimate
consumers who are purchasing for individual or family needs
Types of Retail
• Online
• Catalog
• Franchise
• Supermarket
• Malls and shopping centers
• Chain store
• Department store
• Warehouse store
Supply Chain vs. Marketing Channel
The supply chain and marketing channels can be differentiated in the following ways:
• The supply chain is broader than marketing channels.
• Marketing channels are purely customer facing.
• Marketing channels are part of the marketing mix.
Supply Chain Management
• The supply chain includes everything from product development, sourcing of materials,
actual production, and transportation logistics
• Supply chain management activities maximize customer value and allow the company to
gain a competitive advantage
Integrated Supply Chain Management
Within the supply chain organization sourcing, demand planning, inventory planning,
warehousing, logistics, and order-fulfillment functions must work together
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