Chapter 5 Documenting A Network

DOCUMENTING A
NETWORK DESIGN
CHAPTER 5
Learning Objective:
• 5.1 FOLLOW THE SALES STANDARD PROCESS IN

NETWORK DESIGN
• 5.2 CALIBRATE THE INTERNETWORK INSTALLATION IN
NETWORK DESIGN
• 5.3 CONSTRUCT AN IMPLEMENTATION PLAN IN
NETWORK DESIGN
• 5.4 PREPARE THE NETWORK DESIGN PROPOSAL FOR
AN ORGANIZATION
Introduction:
• Explain the Sales process

• How to respond to a customer request for proposal or quote.
• Purpose of pre-bid meeting
• Purpose of following documents (RFP & RFQ)
• Role and responsibilities of various professions
• Identify interpersonal skills required to interact with customer
What is Sales Process?
• A sales process is a systematic,
repeatable series of steps that
map out and track interaction
with prospects from their first
point of engagement with
your business through to a
close.
• A sales process is an approach
to selling a product or a
service. People follow
different types of approaches
to selling, but the most
common sales process
approach has 7 steps involved.
What’s New?
Request For
Proposal
Request For
Quote
Bill of Material
What is Request For Proposal
(RFP)?
• Document that help the customer compare services, products,
pricing, and support offered by the different contractors.
RFP content
• Typically an RFP for a network project includes:

• Business goals for the project
• Anticipated project scope
• Information on the existing network and applications
• Requirements for the new network.
• Business, technical, or environmental constraints
• Preliminary schedule with milestones and deliverables
• Legal contractual terms and conditions
Examples for FRP advertisements
Sample of RFP
RFP DOCUMENT
Cover Letter
• A document prepared on company’s letterhead
• Include all relevant information for the company
• A brief summary of the proposed project
Proposed Cost
• Budget details for the proposed project
• Examples: training charges, hardware & software
components, warranty costs, labor cost, telecommunication
service provider charges.
Executive Summary
• Definition of problem or customer requirements
• Recommended solutions
• Reason why your company is the right one to do the job
RFP DOCUMENT
Signature Page
• Section of proposal that is signed by customer
representatives with authority to accept the project
Proposed Solution
• Detailed descriptions of solutions
• Warranty information
• Project timeline
Appendices
• Detailed list of equipment and services
• Company background information
• Diagrams related to equipment and service list
Responding to Customer Request
For Proposal
• The response should be written with the target audience

in mind.
• Technical terms and concepts need to be explained
where necessary.
What is Request For Quote (RFQ)?
• Is a document that describes about technical requirements
and costs.
Sample RFQ
RFQ DOCUMENT
Organizational Overview
• Contains background information on the company issuing
the RFQ.
Required Deliverables
• Describes what the end product of the project must be.
• Include device type or LAN requirements
Assumptions/Agreements
• Describes project budget, submission date, and types of
support the company will provide to the contractor
Sample of RFQ
Bill-of-materials(BOM)
• Is a document that consist of itemized list of software, hardware

and other items necessary to build a network. The BOM is used
to obtain price quotations and to order equipment.
Bill-of-materials(BOM)
• The designer uses the BOM to order

new equipment as well as replacement
parts for existing equipment.
Therefore, every required item must
be included in this list.
What is pre-bid Meeting?
• A pre bid meeting is a gathering of
two or more people that has been
arranged for the purpose of
achieving a common goal through
verbal interaction, such as sharing
information or reaching agreement.
Purpose of pre-bid Meeting
The purpose of the meeting is to provide:
• An opportunity to review the project scope with the customer

• Additional information and documentation identified, but not
included in the original RFP
• Clarification(explaination)of formatting and project timeline
details not included in the original RFP
Roles of various positions
Account Manager: Pre-Sales System Engineer:
1.Communicating information about 1.Evaluating the customer's current
new products or technologies to network
customers and potential customers. 2.Ensuring that the proposed changes
2.Planning and budgeting for sales can be integrated into the existing
and support projects. customer network
3.Responding to customer requests 3.Testing and evaluating proposed
for proposals, demonstrations, solutions
quotations and information.
Post-Sales Field Engineer:

Network Designer: 1.Provide installation assistance and
acceptance testing.
1.Evaluating the current installed network
2.Support and organize
2.Selecting the technologies and equipment troubleshooting of components or
capabilities to meet the defined network systems.
requirements
3.Resolve technical problems the
3.Diagramming the placement and interconnection customer may encounter and gives
of various network devices and services training
Interpersonal Skills
• Important skills when dealing with clients:
• Listening and accurately summarizing information
• Corresponding with clients in a style, format, and
level of detail appropriate for the intended audience
• Presenting well-organized technical material in a
logical fashion
Obtaining Device Information
• The network designer uses standard Cisco IOS commands to obtain information
about the devices and the routes that data takes through the network. Some of
these commands are:
show version
show running-config
show ip route
show cdp neighbors detail
show controllers
show tech-support
show vlan
show vtp
show spanning-tree
Prepared the network design
proposal for an organization
 Organize information
 Construct a proposal documentation
 Executive Summary
 Network requirement
 Current network environment
 Proposed Physical design
 Proposed Logical design
 Implementation Plan
 Cost estimate using BOM
 Appendix
 Create proposal Presentation

Organize information
I. Network information
II. Diagram of logical network architecture
(Logical Topology)
III. Modular diagram of network (Physical
Topology)
IV. Strengths and weaknesses of network
V. Installation and configuration of network
VI. Identify wireless network availability
Implementation Plan
• In the PPDIOO process, the next step after completing the
network design is to develop the implementation and migration
plan.
• Implementing a network design includes installing hardware,
configuring systems, testing the network, and launching the
network into production.
• Each task consists of several steps. Each task also requires the
following documentation:
• A Reference description of the tasks to design documents
• Detailed implementation guidelines
• Detailed rollback guidelines in case of failure
• The estimated time required for implementation
5.2 Calibrate The Internetwork Installation In
Network Design
• New installation- commonly referred to as a

green field installation
• Phased installation-install components into an
existing, functioning network
• Complete replacement-commonly referred to
as a fork-lift upgrade
New Installation
• In a new installation, there are no current users or currently
running applications. This scenario offers many advantages:
• All of the equipment and services can be installed and tested at the
same time.
• The implementation plan for a new network is not as complex as
for the other two types of installations.
• Schedules are more flexible than when an existing network is in
place.
• There is minimal disruption to the company.
Phased Installation
• In a phased installation, portions of the network upgrade are
implemented in isolation from other.
• When installing new network components or technologies into

an existing network, great care must be taken not to disrupt
services unnecessarily. The network upgrade is divided into
smaller pieces that can be installed and tested quickly. Installing
the upgrade in smaller phases causes the least amount of
downtime.
• The disadvantage of this method is that it may require more time

and funds to complete.
Complete Replacement
• Occurs when the network is outdated and cannot be upgraded.
• In this scenario, the new network is often built alongside the

existing network.
• When the new network is functional, there may be a period of

time during which it is tested in parallel with the old network.
• A date is set to switch over to the new network, and the old
network is then dismantled.
Installation Constraints
• Lack of trained personnel

• Limited resources
• Budget constraints
• Time constraints
5.3 CONSTRUCT AN IMPLEMENTATION PLAN IN NETWORK DESIGN
5.3.1 Estimate timeless and resource
5.3 CONSTRUCT AN IMPLEMENTATION PLAN
IN NETWORK DESIGN
5.3.2 Construct Plan For Maintenance And
Down
5.3 CONSTRUCT AN IMPLEMENTATION PLAN IN
NETWORK DESIGN
5.3 CONSTRUCT AN IMPLEMENTATION
PLAN IN NETWORK DESIGN
Create Proposal Presentation
• Important skills when dealing with clients:

• Well organized presentation
• Listening and accurately summarizing information
• Corresponding with clients in a style, format, and level of detail
appropriate for the intended audience
• Presenting well-organized technical material in a logical
fashion

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DOCUMENTING A

• 5.1 FOLLOW THE SALES STANDARD PROCESS IN

• Explain the Sales process

• Typically an RFP for a network project includes:

• The response should be written with the target audience

• Is a document that consist of itemized list of software, hardware

• The designer uses the BOM to order

• An opportunity to review the project scope with the customer

Post-Sales Field Engineer:

 Create proposal Presentation

• New installation- commonly referred to as a

• When installing new network components or technologies into

• The disadvantage of this method is that it may require more time

• In this scenario, the new network is often built alongside the

• When the new network is functional, there may be a period of

• Lack of trained personnel

• Important skills when dealing with clients:

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