15mnt of Irreg

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Airfreight

Irregularities
definition “irregularity cargo adalah permasalahan yang terjadi dalam
penanganan kargo”

“kejadian penyimpangan yang terjadi pelayanan lapangan


yang penerapannya yang tidak sesuai dengan standard
operation procedure”
Types of irreg.

• Damage cargo Dangerous Goods handling


• Missing cargo
• Missing document
• Over carried
• Undelivered
• Mislabelled
• Offload
Damage Cargo is a situation where cargo is suspected or appeared to be
damaged or loss of value, in part or whole


• Cargo is found to be damaged, either caused by miss handling or
other suspected caused
• Cargo is found to be leaked, even if the packing is found has not been
compromised
• Any other indication shows that the package was mishandled and the
content of the cargo is suspected to be damaged

Damage cargo will be investigated if


• Pilferage, the content of the cargo intentionally stolen
• Mishandling either by ramp staff or warehouse staff
• Offload causing the cargo damaged
• Other caused such as lack of handling information of the cargo, etc
Missing Cargo is a situation where cargo has not received on the


flight where the cargo was manifested. Missing cargo occurs when
manifested cargo is not received at all or actual manifested cargo
receives incomplete

Missing document is a situation received according to cargo


manifest, however the cargo is not accompanied with necessary
AWB

If happened during international shipment AWB must be resend to


destination using another shipment (some countries that already
implement e-AWB can use just as easy as email)

Over Carried is a situation where cargo which has been carried
beyond the point of unloading detailed in the cargo manifest of carried
to the correct final destination but not manifested on the flight since
the cargo is not meant to be carried in that flight.

Commonly occur in part of shipments where the shipment is


accidentally or not is carried on other part shipment itinerary but not
manifested

Undelivered Cargo is a situation when the consignee refuses or is
unable to accept or cargo that cannot be delivered at the airport of
destination for some other reason.

If the cargo already arrive at destination and shall be returned back the
origin the shipper is responsible for payment of additional charges.

Mislabelled Cargo is a situation where the cargo identification marks


bearing reference to a consignment to which it does not belong
Offload is a situation where cargo is removed from an
aircraft at origin or at a station between port of loading and


point of unloading, whether it is partially or fully removed
due to various reasons
• Capacity problem
• Change aircraft
• Tail heavy Loading Priority List
• Rejected
• Commercial issue
• Etc.

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