How did they made all this possible?

The Answer is
 Knowledge Base
& Key
Management Skills

Management
Functions:
Work •Planning
Work Performance
Methods & •Organizing
Agenda (goal achievement)
Roles •Leading
•Controlling
Planning
 "To sustain profitable growth by providing the best
customer experience and dealer support."

 "To experience the joy of advancing and applying

technology for the benefit of the public."

• At Microsoft, we work to help people and businesses

throughout the world realize their full potential. This is
our mission. Everything we do reflects this mission and
the values that make it possible. 

"Everything we do is inspired by our enduring mission:

To Refresh the World... in body, mind, and spirit.
To Inspire Moments of Optimism... through our brands and our actions.
To Create Value and Make a Difference... everywhere we engage."
Organizing
Toyota
Coca Cola
Microsoft
Sony
Leading
Bill Gates: Chairman, Microsoft Corp.

Howard Stringer, CEO of Sony Corp

Akio Toyoda, the president of Toyota

 Roberto Goizueta CEO of the Coca-Cola Company

Jorma Ollila President and CEO of Nokia

Controlling
 Planning

Organizing

Leading

Controlling

Management
WHAT MANAGERS ACTUALLY
DO?
 Work methods

Unrelenting pace

Varied , fragmented
Rely on networks
& Brief

Prefer verbal
communication
Managerial Roles

Informational

Interpersonal
INTERPERSONAL ROLE

Figureheads

Leader role

Liaison role
INFORMATIONAL ROLE

Monitor

Disseminator

Spokesperson
DECISIONAL ROLE

Entrepreneurial

Disturbance handler

Resource allocator

Negotiator
Key Management Skills

Technical Skills

Human Skills

Conceptual Skills

Political Skills
The 48 Laws of
Power is a best-selling
1998 book by Robert
Greene, presenting a
re-packaging of ideas
from sources such
as The Prince and The
Art of War.
 EFFICIENTLY
Using resources wisely and
in a cost-effective way

And

EFFECTIVELY
Making the right decisions and
successfully implementing them
 Knowledge Base
& Key
Management Skills

Management
Functions:
Work •Planning
Work Performance
Methods & •Organizing
Agenda (goal achievement)
Roles •Leading
•Controlling
Manager !!!
Levels of Management

TOP

MIDDLE

FIRST LINE
Source: http://kalyan-city.blogspot.com/2011/05/levels-of-management-top-middle-and.html
HORIZONTAL DIFFERENCES IN MANAGEMENT ROLES

Functional
managers

General
managers

Project
managers
Strategic focus

Implementation of plans

Operational focus
Source: Term Report – Najeeb
 Chief internal
Auditor

KESC Board
of Directors

Executive Management
Committee

Chief
Executive

Chief
Chief Supply Chief Financial Chief HR Chief Legal IT Department
Operating
Chain Officer Officer Officer Advisor Head
Officer

Chief Supply Chief Legal Chief HR Chief Financial

Chain Officer Advisor Officer Officer

Source: Term Report – Aamir

Source: Term Report – Aziza
Promoting Innovation

Idea
Champion

The
Entrepreneurial
Role

Orchestrator Sponsor
Any Inquiry Please….!!!
Conclusion
 This presentation explores the roles that managers
play.
 It identifies some of the challenges facing
managers operating in today’s complex business
environment.
 It presents evidence that questions the idea that
managers operate in stable environments which
allow them considerable time for reflection and
action.
 It highlights the need for managers to have
multiple skills and abilities in order to position their
organisations for competitive success.