SM-IV - Corporate Policy

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TOPIC 4: Corporate Level Strategy

Corporate Policy

Dr. Vijay Kumar Pandey


Professor, Symbiosis Law School, Noida
MBA (Marketing), M.Phil. (Management), PhD (Management),
UGC NET (Management)
Introduction

• According to Koontz and O’Donnell, “Policies are plans in that they


are general statements of principles which guide the thinking,
decision making and action in an organization.”

• Corporate Policy is usually a documented set of broad guidelines


formulated after an analysis of all internal and external factors that
can affect a firms objective, operations & plans.
• Formulated by the firms board of directors, corporate policy lays
down the firm’s response to know and knowable situations and
circumstances.
• It also determines the formulation and implementation of strategy
and directs and restricts the plans, decisions and actions of the
firm’s officers in achievement of its objectives.
Corporate policy helps the manager in identification of the solutions
to the problem. It provides the framework in which he has to take
the decisions. The distinct views regarding policies can be
categorized into the following three broad groups:

The first category holds the opinion that policy and strategy are
synonymous. Corporate policy has been defined by William
Glueck as “Management policy is long range planning. For all
practical purposes, management policy, long range planning and
strategic management mean the same thing.”
However, this view is quite controversial as strategy and corporate
policy do not mean the same thing. Strategy includes awareness of the
mission, purpose and objectives. It has been defined as, “the
determination of basic long term goals and objectives of an enterprise,
and the allocation of resources necessary to carry out these goals”,
while policies are statements or a commonly accepted
understandings of decision making and are thought oriented
guidelines. Therefore, strategy and corporate policy cannot be used
interchangeably as there is a clear line of differentiation between the
two terms.
The second group of experts view corporate policy as the process of
implementing strategy. In the words of Frank I. Paine and William
Naumes, “Policies guide and channel the implementation of strategy
and prescribe how processes within the organization will function and
be administered. Thus the term policy refers to organization
procedures, practices and structures, concerned with implementing
and executing strategy.”
Supporting this view, Robert Mudric has defined corporate policy as
“A policy establishes guidelines and limits for discretionary action by
individuals responsible for implementing the overall plan.” The view
represents corporate policy to be:
• Restrictive
• Laying stress only on the tactical side and ignoring the strategic
dimension.
The third view considers corporate policy to be decisions
regarding the future of an organization. In this view, Robert J.
Mockler defines corporate policy as, “Strategic guidelines for
action. They spell out what can and what cannot be done in all
areas of a company’s operation.” According to the policy manual
of General Electric Company, “Policy is definition of common
purpose for organization components of the company for benefit
of those responsible for implementation, exercise discretion and
good judgment in appraising and deciding among alternative
courses of action.”
The views of different management scholars differ because of following
reasons:
• There is no clear differentiation of policy from other elements of
planning.
• There are different policies made at different levels of management
for directing executives.
• Corporate policy encompasses and relates to the entire process of
planning
IMPORTANCE OF CORPORATE POLICY IN TODAY’S SCENARIO

For effective management, the solving of day-to-day problems is not


enough. What is required is the proper assessment of all kinds of
activities and operations taking place in the organization. After the
assessment, they are to be defined in clear cut way, so that objectives
could be met. For definition of the business activities and their efficient
implementation, the selection and application of policies is required.
Without a guiding light, it would become very difficult for the business
to go on and policies act as guide and facilitate the manager to direct all
activities towards the same goals.
The importance of Corporate Policy may be well seen in following
areas:
(a) Policies are needed to carry out the business activities in a smooth
manner.
(b) They provide a clear cut course of attainment of business
objectives.
(c) If a paper explicit policy has been formulated, many of the details
could be conveniently handled by the subordinates and management
would not unnecessarily waste its time and energy in doing them
(d) Policies provide a guide and frame work for decision making.
(e) Policies encourage delegation of power of decision making.
(f) Good policies provide a direction in which all management
activities are focused.
(g) Policies provide stability to the action of the members of the firm.
(h) Policies deter the subordinates to rethink on the day to day issues
and thus avoid repetitive analysis of issues.
(i) Policies facilitate evaluation of performance by acting as a
standard.
(j) They help in solving the problems optimum utilization of scarce
resources.
(k) The sound policies help in building good public image of the
business.
(l) Policies provide the firm with clear objectives with which the
managers can decide about the future course of action.
(m) They act as tool for coordination and control.
Reference
Johri, D. C., Saraf, V., & Ghosh, A. (2014). Corporate Policy-its Determinants and Importance in Present
Corporate Scenario. International Journal on Emerging Technologies, 5(1), 14.

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