E Commerce Vs M Commerce

Download as pptx, pdf, or txt
Download as pptx, pdf, or txt
You are on page 1of 10

Overview

Smartphones, tablets, desktops & hybrid devices have rewritten retail


spending habits. At the crux of the reforms are eCommerce & Mobile
commerce.

With an estimated 300% more growth rate, mobile commerce is all set
to supplant eCommerce.

Does the future belong to eCommerce or mobile commerce?

Let’s Find Out


What is eCommerce?
eCommerce comprises of all commercial transactions conducted electronically on
the Internet.
Buying &
selling of
What is Mobile Commerce?
goods
and
services
through
wireless
handheld
devices
such as
smartpho
nes,
tablets, &
hybrid
devices.
Key Differences Between eCommerce &
mCommerce
Particulars eCommerce mCommerce

Business Environment Superset business environment Subset business environment

Devices Used Primarily desktops & laptops Smartphones, Personal Digital


Assistants (PDAs), tablets and hybrid
devices.

Payment Modes Credit/Debit cards, net banking, gift Same as eCommerce. Also includes
coupons, promo codes, etc. digital wallets. Mobile wallets and in-
app payments.

Technology Web technologies like PHP, HTML, Mobile applications developed on


mobile responsive websites. Android, iOS, Windows, PhoneGap,
cross-platforms, etc.
State of Affairs 42%

➔ eCommerce is expected to grow at 13%


CAGR in between 2013 to 2016.
13%
• The e-commerce retail logistics market in India is
estimated at US$ 1.35 billion in 2018 and is
expected to grow at a 36 per cent CAGR over the
next five years.

➔ Mobile commerce is expected to grow at 42%


CAGR in between 2013 to 2016.
• Global Mobile Commerce industry with CAGR eComm m-Comm
status 24.41% 2019-2023
★ Smartphone penetration

★ Increased accessibility

Mobile ★ Shopping apps

Commerce ★ Digital wallets

★ Increase in mobile ad spending


Reasons fuelling its rapid growth
★ Mobile app offers

★ Geo-location targeted selling

★ Instant price check


Will mCommerce Overtake eCommerce
➢ 43% of mobile shoppers have downloaded at least one shopping app

➢ Customers who have enabled their devices with QR reading capabilities has
increased by 938% since 2010

➢ At least one-half of customers are ready to switch to mobile app shopping for
discount coupons & offers

➢ Instant price check across multiple online stores encourages mobile shopping

Yes. Mobile commerce will possibly supplant eCommerce


The Influence of Mobile Commerce on Customer
Retail Behaviour
❖ Store.Customers connect to the web from ❖ Product alternatives & ‘complete-the-look’
their mobile devices while shopping at an products are searched online.
offline store.

❖ Store locators in mobile apps are used to ❖ Retail mobile apps are used to scan for
find physical stores for seeing and user reviews & ratings online. Products
experiencing the actual product. with readily available mobile reviews are
sold more.

❖ Fashion industry claims the highest share ❖ Shoppers use mobile devices to research
of mobile customers. on products & prices at least 3 times in a
week.
Mobile Commerce is Not
Coming;IT HAS ARRIVED
It is here to stay and is the future of eCommerce.

You might also like