ENGLISH FOR BUSINESS ADMINISTRATION 1

UNIT 1 PEOPLE
 Module overview
Number of credits 02 credits (1 Theory + 1 Practice)

Time allocation 45 periods (15 weeks)

Related module English for Business Administration 2

Type of module Compulsory

Module position Enhanced knowledge block

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 Module overview

- The English for Business Administration 1 aims to equip students with

knowledge and terms related to organizational and business factors such as
people, companies, communication, and jobs.
- In addition, the module helps to reinforce and develop listening, speaking,
reading, writing, and presentation skills for students so that students would
have the abilities to apply studied knowledge to a business environment.

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 Time allocation

Unit Topic Theorical Practical Number of

periods periods periods
1 Unit 1: People 4 5 9
2 Unit 2: Companies 5 4 9
3 Unit 3: Communication 3 3 6
4 Unit 4: Jobs 3 3 6
Presentation 15 15
Total 15 30 45
 Learning materials
[1] Market_Leader_3rd_Edition_-_Elementary_-_Course(2011), David
Contton, David Falvey, Simon Kent.
[2] Market Leader Elementary 3rd Practice File, Pearson Education, (2012),
John Rogers.
[3] Market_Leader, New Edition ML Elementary (2008)- David Contton,
David Falvey, Simon Kent.
[4] Syllabus, coursebook, slides, audio file.
[5] http://www.ecommercetimes.com/

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 Module Evaluation

Evaluation
No Evaluation Methodologies Proportion
Composition
Participation 10%
1 Process Evaluation
Assignment on Class 10%
2 Mid-term Evaluation Multiple choice/Presentation 20%
3 Final Evaluation Oral Presentation (Teamwork) 60 %
    Total 100%

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 Assignment system
 Vocabulary exercises in each Unit: Starting up + Reading + Case study
 Listening exercises: Audio in Course book + Practice file
 Speaking exercises: in each unit
 Reading+Writing exercises in each unit
 Exercises in Practice file: Market Leader Elementary 3rd Practice File
ÞStudents must upload homework to the E-learning system the night before
the next class at the latest.
ÞStudents interact with the lecturer via email and Zalo through group leaders.
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 Unit 1 PEOPLE

I) Starting up V) Reading
II) Vocabulary VI) Language focus 2
III) Listening VII) Skills
IV) Language focus 1 VIII) Case study

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 I) starting up
1) Do you like to work….
a) alone? b) in a team? c) with a partner?
2) For appointments, do you like to be...
a) early? b) on time? c) five minutes late?
3) Do you prefer to work….
a) at home? b) in an office? c) outside?
4) Do you like to travel ….
a) to new places? b) to places you know well ? c) only when you
need to?

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 I) starting up
5) In meetings, do you prefer…
a) not to speak much? b) to speak a lot ? c) to be the chairperson?
6) When do you work best...
a) in the morning? b) in the afternoon ? c) in the evening or at night?
7) Do you think a lot about all the ….
a) future? b) past? c) present?
8) Do you like your friends or your colleagues to be ….
a) intelligent? b) good-looking? c) funny?

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 II) Vocabulary

Describing people
Adjectives describe characteristics

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 A) Match column A with column B
A) They…. B)They are…
a. ambitious.
1. like to spend time with other people b. creative.
c. Hard-working.
2. want to reach the top in their career. d. motivating.
e. helpful.
f. punctual.
3. have a lot of new ideas.
g. Relaxed
h. Sociable
4. do what they promise to do
i. Practical
j. reliable
5. are usually calm.
Helena Turk
 A) Match column A with column B
A)They…. B)They are…
a. ambitious.
6. lot of time doing a good job b. creative.
c. Hard-working.
7. like to be on time d. motivating.
e. helpful.
8. encourage other people to work well f. punctual.
g. Relaxed
9. are good at making things work h. Sociable
i. Practical
10.like to do things for other people j. reliable

Helena Turk
 II) Vocabulary

• Please, call out adjectives to describe a famous

person you know

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 II) Vocabulary B) Fill in the blank

Maria is good in a team and she gets on well with her colleagues.
She is extremely sociable1. She is never late for meetings - she is
always....2 she is very......3.She always meets deadlines. She is in the
office at 8 a.m. everyday and you usually stays late, so she is very
….4. Her boss says this is very…5 to others. Her colleagues have a
lot of respect for her work and attitude. She is also very …6 person
with a lot of ideas for the future of the company.
Helena Turk
 II) Vocabulary

Look again at the adjectives in exercise A. Which do you

think three most important for a boss/ a colleague in a
team? Discuss your answers with a partner.

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 III) Listening
• Ros Pomeroy, a management consultant, talks about the people
she likes to work with. Listen to the first part of the interview.

Which adjectives from Vocabulary Exercise A does she mention?

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 III) Listening
b) Listen to the second part of the interview and answer these question

• Why did team members hide information from one bad

manager?

• Why were the team members not prepared to take any

risks?

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 III) Listening

• What makes a good manager?

• Which business leaders do you admire for their

management skills? what are these skills?

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 II) Vocabulary
c) listen and complete the final part of the interview

Well, luckily, I have met and worked with several good managers and
these are people who are willing to delegate; that is, they will give
a….1. to a team member to get on and....2 They are less......3. in how a
task is done, but they are clear about setting the ….4. and being clear
about what…5 they expect.
And a good manager will also give…6 and…7 to a member when they do
a good job.
Helena Turk
 III) Listening
d) Answer these questions in pairs

• What kind of people do you like working with? Why?

• What kind of people do you not like working with?

Why?

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 IV) Language focus 1:
Past simple(negatives and questions)

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 IV) Language focus 1:
Past simple(negatives and questions)

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 IV) Language focus 1:
Past simple(negatives and questions)

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 IV) Language focus 1:
a/b) make sentences
1. most people/ the office/ didn't /leave/ until 8 p.m.

2. a /manager/ good/ wasn't/ she

3. on time / start / meetings / didn't .

4. didn't/ she/to motivate/ know/ the staff/ how

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 IV) Language focus 1:
c) correct one mistake in each line this message

Maris, I'm sorry. I'm having a bad day. I didn't sent the report out, and I

not check the figures. I didn't get to the bank on time and I didn't

phoned the suppliers. I tried to call you this morning but you not

answer. I think I need to go home.

Helena Turk
 IV) Language focus 1:
d) complete the question with did, was or were

1. Was he an efficient manager?

2. When ………you born
3. When ……Ania start to work for IBM?
4. Why ……Marcus change jobs?
5. Where ….. your next job?

Helena Turk
 IV) Language focus 1:
e) write questions using each of the word from the box

Why, How long, What, When, Where

Danielle grew up in Geneva. She studied engineering at University in Paris.

Then she worked for Renault for 4 years, from 2004 until 2008. She left
Renault because she wanted to do MBA. She did an MBA at the Harvard
Business School in 2009. Her next job was with GE.

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 IV) Language focus 1:
e) write questions using each of the word from the box

Why, How long, What, When, Where

Danielle grew up in Geneva. She studied engineering at University in Paris. Then she
worked for Renault for 4 years, from 2004 until 2008. She left Renault because she
wanted to do MBA. She did an MBA at the Harvard Business School in 2009. Her next
job was with GE.

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 IV) Language focus 1:
e) Ask your partner questions about his/her past studies

Where did you go to kindergarten/ elementary school/ junior did high school?
What did you study?
Did you work while you went there?
Did you enjoy going to elementary school?
What is the date you begin school?
What will be the member about your teacher?
Who was your favorite teacher?
What teacher impressed you the most?
Do you still stay in touch with your teacher?

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 V) Reading: Andrea Jung
a) Discuss

1. What famous businesswoman do you know?

2. What qualities do you need to be a successful business executive?

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 V) Reading: Andrea Jung

b) Read the article, make quick notes to complete

the profile of Andrea Jung on the left.

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 Born in Education

Grew up in Appearance

Andrea Jung

Company Professional
achievement
 V) Reading: Andrea Jung

c)Decide whether these statements are true

or false. Correct the false ones.

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 V) Reading: Andrea Jung

1. Avon sells cosmetics through shops.

2. Andrea Jung speaks English and Chinese.
3. Around 50% of managers at Avon are women.
4. Avon has an all-female board.
5. Jung thinks all-women management teams make the best
decisions
6. She is on the boards of two other companies

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 V) Reading: Andrea Jung
d) Find words or phrases in the article with these meanings

1. people who sell a company's products (paragraph 1)

2. when you decide to do something and do not let anything stop you (paragraph 3).

3. leave a job without finishing it (paragraph 3).

4. All the money that a company receives regularly (paragraph 4).

5. a very strong linking for something (paragraph 6).

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 V) Reading: Andrea Jung
a) Work in pairs.

Imagine you are going to interview Andrea Jung.

Write five questions that you would like to ask her.

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VI) Language focus 2: question forms

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VI) Language focus 2: question forms

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 VI) Language focus 2:
a) Discuss these questions in pairs

1. What was Steve Job’s greatest success?

2. What made him successful?

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VI) Language focus 2:
b) Read this article

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VI) Language focus 2:
b) Read this article

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VI) Language focus 2:
b) Read this article

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VI) Language focus 2:
b) Read this article

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 VI) Language focus 2:

c) Listen and check the questions you

wrote (CD 2.5)
d)Answer the questions and complete the
article on page 70

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 VI) Language focus 2:
g) Complete these sentence, give true information about yourself

1. Last year, I bought a new camera

2. Yesterday, I was …
3. Last summer, I …
4. When I was a child, ….

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 VI) Language focus 2:
h) Work in pair. Tell each other your true sentences

A: Last year, I bought a new camera

B: Really! What make was it? Where did
you buy it? How much did it cost

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 VII) Skills: Dealing with problems
a) Work in pair. Discuss which of these suggestions you agree with
• When two people trying to solve a problem, it is a good idea for them to:
1. Describe the problem in detail.
2. Show strong feelings.
3. Give reasons if they have to say no.
4. Speak quietly.
5. Find a solution immediately

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 VII) Skills: Dealing with problems
b) Listen and answer these questions

1. What does Julian want the company to do?

2. What does Hanna suggest to solve the problem?

3. Does Hanna offer to give Julian any money

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 VII) Skills: Dealing with problems
b) Listen and answer these questions
(1) Julian. The …………(2)
Hana: Look, I’m really. …, is, we don’t have enough money to
pay for language courses.
(3)
Hana : I’m sorry, Julian – it’s just not …….Why don’t you buy none of those self-
(4) and you can improve your Spanish a lot if
study courses in Spanish? They’re………,
(5)
you study….
(6)for a self-study course if I buy one?
Julian: I will do that. Will the company …..

Hana : I can’t …. anything, Julian. But bring the …..(8)

to me and I’ll see what I can do
for you.
 VII) Skills: Dealing with problems

d) Which of the suggestions in Exercise A do

Hanna and Julian follow?

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 VII) Skills: Dealing with problems
e) Work in pairs. An office worker in a car-hide firm wants to start
work later in the morning. But the manager does not agree. Role-play
the situation.

Student A: Turn to page 131

Student B: Turn to page 139

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 VII) Skills: Dealing with problems
e) Work in pairs….
Student A: office worker Student B: Customer: Hanna (German)
You work for a car-hire company near an airport.
She prefers:
You want to come to work at 9:30 a.m. instead of 9
a.m. because: • Vegetarian dishes
• You have to take your son to school before you
• Lively restaurants with music
begin work. Your partner goes to work early in the
morning. • Delicious desserts
• Your new house is further from the airport. You She does not like:
drive to work, but the traffic is bad.
• Meat or seafood dishes
• You are doing an extra part-time job in the
evening. You get to bed very late • Expensive restaurants 53
VIII) Case study
a) Background

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 VIII) Case study
a) Background

• How can Susanna deal with the problem?

• Do you agree with Thomas that “it’s not fair”

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 VIII) Case study
b) Listen and answer some questions

• Listen to a voicemail from Matthew, who called with a message

for the magazine. What is his problem? Note down the key
points and summarize the mistake that the Project Manager
made.

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 VIII) Case study
c) Task

• Work in pairs. Discuss the problems and decide what each

person should do to solve them.

• Join another pair. Share information about your decisions. Try to

agree on the right decision in each case.

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 VIII) Case study
d) Writing

You are reading the message board at Office Life. Write a reply to
one of the people who left a message. Give your reasons for the
action you suggest.

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VIII) Case study
d) Writing

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VIII) Case study
d) Writing

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Do exercise in “Market Leader
Elementary 3rd Practice File”
Thank You!