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Behavioral

Management
Presented by : Rameen Sajid
Iqra Asim.
Behavioral Management

• As management research • In short, classical theory


continued in the 20th ignored employee
century, questions began to motivation and behavior.
come up regarding the As a result, the behavioral
interactions and motivations school was a natural
of the individual within outgrowth of this
organizations. Management
revolutionary
principles developed during
the classical period were management experiment.
simply not useful in dealing
with many management
situations and could not
explain the behavior of
individual employees.

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Behavioral
Management.
The theorists who Behavioral theorists
contributed to this believed that a
school viewed better
employees as understanding of
individuals. human behavior at
work.

The behavioral
management The behavioral
theory is often school was a
called the human natural outgrowth
relations movement of this
because it revolutionary
addresses the management
human dimension experiment.
of work.
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The Human Relations Movement.

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The behavioral
management theory is
often called the ‘Human
relations movement’
because it addresses the
human dimension of
work. Behavioral
theorists believed that a
better understanding of
human behavior at work,
such as motivation,
conflict, expectations, and
group dynamics,
improved productivity.
Human Relation Theory.

Criticism of early theories. Reason behind criticism.

• Criticism of scientific management by • These theories were criticized by several


Taylor and administrative management behavioral scientists for their indifference
promoted by Fayol gave birth to the and in-sensitiveness to the human side of
behavioral management theories. managerial dealings.

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A few years later, a second group of
experiments began.

Elton Mayo's contributions came as part


of the Hawthorne studies, a series of
experiments that rigorously applied
classical management theory only to
reveal its shortcomings.
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Experiments

Elton Mayo : Harvard Researchers :

• The Hawthorne experiments consisted of two • During experiment ; Harvard researchers Mayo
studies conducted at the Hawthorne Works of the and F. J. Roethlisberger gave the women special
Western Electric Company in Chicago from 1924 privileges, such as the right to leave their
to 1932. The first study was conducted by a group workstations without permission, take rest periods,
of engineers seeking to determine the relationship enjoy free lunches, and have variations in pay
of lighting levels. levels and workdays.

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Outcomes of Experiments
Increased
rates of
productivity
. Social needs
of workers.

Worker Performanc
productivity e naturally
increased. declined.

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Maslow’s Theory
Abraham Maslow, a practicing
psychologist, developed one of the
most widely recognized need
theories, a theory of motivation
based upon a consideration of
human needs . His theory of human
needs had three assumptions:
1) Human needs are never
completely satisfied.
2) Human behavior is purposeful
and is motivated by the need
for satisfaction.
3) Needs can be classified
according to a hierarchical
structure of importance, from
the lowest to highest.

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McGregor’s Theory.
Encouraged that managers give more
attention to social and self-actualizing needs
of needs. He gave X and Y theory.
Managers holding Theory X approach their
jobs believing that those work for them
generally : dislike work , lack ambition and
are irresponsible.
Managers holding Theory Y approach their
jobs believing people : are willing to
work ,are capable and responsible.

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Conclusion
As a group, these theorists
discovered that people
worked for inner
satisfaction and not
materialistic rewards,
shifting the focus to the
role of individuals in an
organization's
performance.

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