Dr. Daniel Prather: Airport Management

AIRPORT MANAGEMENT Dr.
Daniel Prather
2 Structure of Airports
C. Daniel Prather, PhD., A.A.E., CAM

Airport Management
Dr. Daniel Prather
AIRPORT MANAGEMENT
Objectives
• Number and categories of airports
• Types of airport ownership structure
• Organizational structure among airports of
different sizes
• Roles and responsibilities of each of the
major departments at a large airport
• Airport training and career opportunities
AIRPORT MANAGEMENT Dr. Daniel Prather
Figure 2-1.
U.S. airports by ownership and use.
(FAA: NPIAS)

Categories of Airports
Commercial Service Airports
1. Large Hubs
2. Medium Hubs
3. Small Hubs
4. Nonhub Primary
5. Nonprimary Commercial Service

Large Hubs
• Must serve at
least 1% of
total
U.S. passenger
enplanements
• 30 in the
United States
• 70% of total
Figure 2-4.
Large hub airports in the United States. passenger
(FAA: NPIAS)
enplanement
Medium Hubs
• Must serve
0.25%–1% of
total U.S.
passenger
enplanements
• 37 in the United
States
• 20% of all
Figure 2-5.
Medium hub airports in the United States.
passenger
(FAA: NPIAS) enplanements
Small Hubs
• Must serve
0.05%–0.25%
total passenger
enplanements.
• 72 small hub
airports in U.S.
• 8% of all
passenger
Figure 2-6.
Small hub airports in the United States.
enplanements
(FAA: NPIAS)

Nonhub
Primary
• Less than 0.05%
of all
commercial
passengers
• At least 10,000
annual
enplanements
Figure 2-7.
• 3% of all
Nonhub airports in the United States. enplanements in
(FAA: NPIAS)
the United States
Nonprimary
Commercial
•Service
At least 2,500 but
<10,000 annual
passengers
• 139 airports in this
category
• 0.1% percent of
Figure 2-8. all
Nonprimary commercial service airports in the U.S.
United States. (FAA: NPIAS)
enplanements
Reliever
• Alternative airports for GA pilots desiring
access to a major metropolitan area
• Must have 100 or more based aircraft or
25,000 annual itinerant operations
• 270 reliever airports with an average of 230
based aircraft in the U.S.

Figure 2-9.
Reliever airports in the United
States.
(FAA: NPIAS) AIRPORT MANAGEMENT Dr. Daniel Prather
General Aviation Airports
• No commercial airline service or less than
2,500 annual enplanements
• At least 10 locally based aircraft
• Be at least 20 miles from the nearest
NPIAS airport
• 2,500+ GA airports in the U.S. in
NPIAS
Figure 2-10.
General aviation airports in the United States.
(FAA: NPIAS)

Joint Use
• Established by agreement to allow use of a
military runway for a public airport
• Permitted by the Department of Defense
• All civilian or limited use

Table 2-1. U.S. joint-use airports as of 2012.

Ownership of
Airports
Private
• 14,000+ U.S. airports closed to the public
• Owned by private individual or company
• No public funding was made available in
building the airport
– Can stay private or can be opened for public-
use
Ownership of
Airports
Public-Private Partnership
• An airport capital project could be partially
funded or financed by a private firm
• Airport agreement with a private firm for the
joint operation of the airport
• Airport agreement with a private firm to
operate concessions, ground
handling, fueling, or other services at
the airport AIRPORT MANAGEMENT Dr. Daniel Prather
Ownership of
Airports
Local Government
• Municipal ownership
• Allows a local government to own and
operate an airport within its jurisdiction
– City, county, multiple cities or counties
• AP-4 agreement
– Trasferred from Feds to locals must operate and
maintained as airport
Ownership of
Airports
State Government
• Not common in the U.S.
• Difficult to manage on a daily basis
• Operations not as knowledgeable
regarding local airport issues and
community concerns as would be possible
by having a local airport manager on site

Ownership of
Airports
National/Federal Government
• Popular at airports outside the United
States
• A large number of military airports, and
some airports operated by the U.S.
Department of the Interior, remain under
federal government ownership and
operation
Ownership of
Airports
Authorities or Commissions
• Benefits of Authority Airports
– Greater concentration on airport issues
– Authority board is interested in the success of
the airport
– More efficient operation and enhanced
economies
– Provide experienced decision makers with less
political interference
Ownership of
Airports
Advisory Boards
• Provide additional input to the airport
manager to facilitate the decision-making
process
• Communicate community concerns
• Do not create rules or policies

Ownership of
Airports
Privatization
• Airport Privatization Pilot Program, 1997
• Private operators may:
– Decrease airfares
– Lower-cost parking
– Enhance frequency of flights
– Other transportation options

Ownership of
Airports
• Disadvantages of Privatization
– Loss of municipal assets to private investors
– Threat of increased costs for airport users
– Lack of compliance with safety standards and
federal regulations
– Higher employee turnover, as a result of
elimination of positions and longer working
hours

Organizational Structure
Staff units
• Provide support to the airport director and report
directly to this chief executive
Line units
• Responsible for carrying out the day-to-day
activities of the airport.
• Majority of the airport’s employees
• Carry out the direction produced by the
Figure 2-12.
Municipal organization chart.

Figure 2-13.
General aviation airport organization chart.

Figure 2-14.
Small hub airport organization chart.

Figure 2-15.
Large hub airport organization
chart (average 400–600
employees or more).

Major Airport Departments
Air Service Development & International
Commerce
• Increasing the number of non-stop markets
served
• Recruiting new airlines
• Increasing international airline service
• Enhancing air cargo service
Human Resources
• Acquiring, training, and managing human
resources
– Personnel policies and laws
– Budget for salaries and benefits
– Recruiting, hiring, and terminating
– Employee benefits
– Training Programs
Governmental and Legal Affairs
• All federal, state, and local issues affecting
airports and the airline industry
– Providing legal research and opinion to
management
– Lease agreements, contracts, and other legally
binding documents
– Address formal complaints
Public Information and Community
Relations
• Maintaining a positive public image and
generating positive press
– Press releases
– Interviews with news media
– Tours for interested citizens and school
groups
– Grand openings and ceremonies AIRPORT MANAGEMENT Dr. Daniel Prather
Performance Management and Internal
Audit
• Airports compare their operational
performance with peer airports
– Goals and objectives
– Business proficiency of the airport
– Internal audits of all tenants

Planning and Development
• Design Services
– Professional Engineer (PE)
– Capital improvement plan
• Planning and Environmental Programs
– Coordinate updates to the airport’s master plan,
as well as ensuring compliance with all
environmental laws, regulations, and policies
Operations
• Operations drive the revenues and are the
impetus for an airport’s growth
• Manage the airfield
– Ensuring a safe and secure airport, including
both airside and landside
– Reporting conditions via the NOTAM system
– Compliance with 14 CFR Part 139
Public Safety
• Maintaining a safe and secure operation 24
hours per day, 365 days per year
• Ensuring that personnel respond to all
emergencies, whether related to aircraft or
individuals
• Developing an effective first aid program

Properties and Contracts Administration
• Tenants, buildings, and facilities
– Setting fees, rates, and charges
– Terms and extensions of agreements
– Ensuring the airport’s interests are
protected
– Programs associated with airport
properties
Maintenance
• Airfield and Landside
– Ramp, taxiways, and runways
– Public terminals and buildings
• 24/7 staffing
– Preventive maintenance
– Routine requests
– Urgent requests
Marketing
• Promote the airport, minimize leakage, and
ensure a positive image
– Marketing plans
– Social media
– Art or advertisement in the airport
– Community outreach

Finance
• Managing all accounts payable and
receivable
• Developing budgets for operations and
maintenance
• Bonds
• Accounting for all revenues from rates and
charges
Customer Service
• Enhancing the level of service being
offered
– Greater choices in concessions
– Play areas for children
– Business centers
– Wi-Fi
– Valet parking
– Cell phone lots
Airport Training Programs
Certification of Advanced Training
AAAE
• Certified Member (C.M.)
• Accredited Airport Executive
(A.A.E)
• Airport Certified Employee
(ACE)
– Operations
– Communications AIRPORT MANAGEMENT Dr. Daniel Prather

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AIRPORT MANAGEMENT Dr.

C. Daniel Prather, PhD., A.A.E., CAM

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

AIRPORT MANAGEMENT Dr. Daniel Prather

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