Chapter 3

SOCIAL LITERACY
Social Literacy
 development of social skills, knowledge and
positive values that engender the desire
and ability in human beings to act
positively in a wide range of complex social
settings.
3 Aspects of Social Literacy:
1.SocialSkills
2.Emotional Intelligence
3.People Skills
Social skills
 anintegral part of functioning in society as
they involve good manners, communicating
effectively with others, being considerate
of other’s feelings and expressing personal
needs.
 childrengain social skills through playing
while adults obtain it by interrelating with
others, both verbally and non-verbally.
 itis also important in schools because they
help build, maintain, and grow
relationships of students with classmates,
peers, teachers, students, and others,
while for teachers, with their superiors,
colleagues, parents, students, and others.
Types of Social Skills:
1. Effective communication
2. Conflict resolution
3. Active listening
4. Empathy
5. Relationship management
6. Respect
7. Problem-solving skills
8. Interpersonal skills
Ways on how to improve social skills:
1. Maintaining eye contact.
2. Using proper body language.
3. Knowing the difference between being assertive and being
aggressive.
4. Selecting effective communication channels.
5. Being flexible.
6. Accepting criticism without being defensive.
7. Remaining positive at all times.
8. Being teachable and a good student in most instances.
Impact of Social Skills:
1.Better relationships
2.Better communication
3.Greater efficiency
4.Advanced career prospects
5.Increased over-all happiness
Activity #1:
Answer the following questions.
1. Are you more of a listener or a talker?
2. Which social skill/s do you think you need to
develop?
3. In what ways can you develop it/them?
Emotional Intelligence (EQ)
 according to Goleman (1996), it is the ability to: (1) recognize,
understand and manage own emotions; and (2) recognize, understand and
influence the emotions of others.
 it is being aware that emotions can drive behavior and impact people
(positively and negatively), and learning how to manage those emotions,
both one’s own and others’ when under pressure, especially in times of:
1. giving and receiving feedback;
2. meeting tight deadlines;
3. dealing with challenging relationships;
4. not having enough resources;
5. dealing with change;
6. experiencing setbacks and failure.
Strategies for Enhancing Emotional Intelligence:
1. Think about feelings.
2. Pause.
3. Strive to control one’s thoughts.
4. Benefit from criticism.
5. Show authenticity.
6. Demonstrate empathy.
7. Praise others.
8. Give helpful feedback.
9. Apologize.
10.Forgive and forget.
11.Keep our commitments.
12.Help others.
13.Protect ourselves from emotional sabotage.
Recommended Tools in Enhancing Emotional Intelligence:
1. Emotional Literacy Workshop
2. Emotional Literacy Museum
3. Mixed Emotions Cards
4. eMotion Cards
5. Biodots
6. Bingo Emotions
7. Feeling Faces
8. Six Seconds Emotional Intelligence Assessment
9. The Zoo: Animal Workshop
10. Face Workshop
11. The Machine Transformer
12. Tower Building
13. Build Me a House
14. Internalization Activity
15. Mirroring and Unmasking Activity
Ten Characteristics of an Emotionally Intelligent Person:
1. Empathy
2. Self-awareness
3. Curiosity
4. Analytical mind
5. Belief
6. Needs and wants
7. Passion
8. Optimism
9. Adaptability
10.Desire to help others succeed
People Skills
 according to Wikipedia, people skills are patterns of behavior and
behavioral interactions.
 for Thompson (2009), this is an area of exploration about how a
person behaves and how he/she is perceived irrespective of
his/her thinking and feeling.
 Honey (2001) defines it as the dynamics between personal ecology
(cognitive, affective, physical, and spiritual dimensions) and its
function with other people’s personality styles in numerous
environments (life events, institutions, challenges, etc.)
 important for teachers in effective classroom management.
Knowing how to communicate and teach people instead of simply
teaching their subjects will make a difference in the classroom
(Bolton, 2009).
Strategies in Obtaining Good People Skills:
1. Good communication skills
2. Conflict resolution skills
3. The value of patience
4. Tolerance and understanding
5 A’s To Improve Social Skills:
1. Acceptance
2. Appreciation
3. Approval
4. Admiration
5. Attention
Ten Essential People Skills to Succeed:
1. Being socially assertive.
2. Crafting a memorable presence.
3. Mastering communication.
4. Sustaining lasting confidence.
5. Being an excellent conversationalist.
6. Being highly likable.
7. Being exceptional at decoding emotions.
8. Pitching ideas.
9. Being charismatic.
10.Being an influential leader.
Activity #2:
Activity #3:
Get your partner. Make a list of Dos and Don’ts in the school in relation to social
literacy. Present it creatively through an infographic. Below is an example of infographic.