Objectives 1. An understanding of the importance of management to society and individuals 2. An understanding of the role of management 3. An ability to define management in several different ways 4. An ability to list and define the basic functions of management 5. Working definitions of managerial effectiveness and managerial efficiency 6. An understanding of basic management skills and their relative importance to managers 7. An understanding of the universality of management 8. Knowledge of skills that help managers become successful 9. Insights concerning what management careers are and how they evolve
The Management Task Management Process and Goal Attainment Bias for action Closeness to customer Autonomy and entrepreneurship Productivity through people Hands-on, value-driven orientation “Sticking to the knitting’’ Simple organizational form with lean staff Simultaneous loose-tight properties
“Management Careers” Defining Management Skill Management Skill: A Classic View TechnicalSkills Human Skills Conceptual Skills
Management Skill: A Contemporary View
1. Define major activities that managers typically perform 2. List skills needed to carry out these activities successfully Major activities that modern managers typically perform: 1.Task-related activities 2.People-related activities 3.Change-related activities