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    Introduction To Knowledge Management in Theory and Practice: Kimiz Dalkir

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    avinash b
    This document provides an introduction to knowledge management concepts. It defines knowledge management as the systematic coordination of an organization's people, processes, technologies, and structure to create, share, and apply knowledge to add value and foster learning. The document outlines key knowledge management concepts such as tacit vs explicit knowledge and intellectual capital. It also describes techniques for capturing and storing knowledge like concept analysis and communities of practice.

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    Introduction To Knowledge Management in Theory and Practice: Kimiz Dalkir

    Uploaded by

    avinash b
    121 views10 pages
    This document provides an introduction to knowledge management concepts. It defines knowledge management as the systematic coordination of an organization's people, processes, technologies, and structure to create, share, and apply knowledge to add value and foster learning. The document outlines key knowledge management concepts such as tacit vs explicit knowledge and intellectual capital. It also describes techniques for capturing and storing knowledge like concept analysis and communities of practice.

    Original Title

    Lecture 1-2

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    This document provides an introduction to knowledge management concepts. It defines knowledge management as the systematic coordination of an organization's people, processes, technologies, and structure to create, share, and apply knowledge to add value and foster learning. The document outlines key knowledge management concepts such as tacit vs explicit knowledge and intellectual capital. It also describes techniques for capturing and storing knowledge like concept analysis and communities of practice.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    121 views10 pages

    Introduction To Knowledge Management in Theory and Practice: Kimiz Dalkir

    Uploaded by

    avinash b
    This document provides an introduction to knowledge management concepts. It defines knowledge management as the systematic coordination of an organization's people, processes, technologies, and structure to create, share, and apply knowledge to add value and foster learning. The document outlines key knowledge management concepts such as tacit vs explicit knowledge and intellectual capital. It also describes techniques for capturing and storing knowledge like concept analysis and communities of practice.

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    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 10

    INTRODUCTION TO

    KNOWLEDGE MANAGEMENT
    IN THEORY AND PRACTICE
    KIMIZ DALKIR
    LEARNING OBJECTIVES

    1. Use a framework and a clear language for knowledge


    management concepts.
    2. Define key knowledge management concepts such as
    intellectual capital, organizational learning and memory,
    knowledge taxonomy, and communities of practice using
    concept analysis.
    3. Provide an overview of the history of knowledge
    management and identify key milestones.
    4. Describe the key roles and responsibilities required for
    knowledge management applications.
    Definition

    Knowledge management (KM) was initially defined as the


    “process of applying a systematic approach to the capture,
    structure, management, and dissemination of knowledge
    throughout an organization in order to work faster, reuse
    best practices, and reduce costly rework from project to
    project.”
    Definition

    Knowledge management is the deliberate and systematic


    coordination of an organization’s people, technology,
    processes, and organizational structure in order to add
    value through reuse and innovation. This coordination is
    achieved through creating, sharing, and applying
    knowledge as well as through feeding the valuable lessons
    learned and best practices into corporate memory in order
    to foster continued organizational learning
    Method to retain Knowledge

    The best way to retain valuable knowledge ;


    1.is to identify intellectual assets and
    2.then to ensure that legacy materials are produced
    3.and subsequently stored in such a way as to make their
    future retrieval and reuse as easy as possible (Stewart,
    2000).

    “The basic aim of knowledge management is to leverage


    knowledge to the organization’s advantage.”
    Multidisciplinary Nature of KM
    The Two Major Types of Knowledge

    1. Tacit knowledge
    2. Explicit knowledge
    The Concept Analysis Technique

    Concept analysis is an established technique used in the


    social sciences, such as philosophy and education,
    in order to derive a “formula” that in turn can be used to
    generate definitions and descriptive phrases for highly
    complex terms.
    The Concept Analysis Technique-
    Example
    Attributes of knowledge management

    According to Ruggles and Holtshouse (1999);


    1.Generating new knowledge.
    2. Accessing valuable knowledge from outside sources.
    3. Using accessible knowledge in decision making.
    4. Embedding knowledge in processes, products, and/or
    services.
    5. Representing knowledge in documents, databases, and
    software.
    6. Facilitating knowledge growth through culture and incentives.
    7. Transferring existing knowledge into other parts of the
    organization.
    8. Measuring the value of knowledge assets and/or impact of
    knowledge Management.

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