Managing Information Technology

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Accountancy Program

Managing
Information
Technology
Accounting Information
System 419
Introduction ..
What is Information System Management?

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Components of IT Infrastructure

Process People Technology

Right Process Roles and Skillset Right Technology to run


alignment core business

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Data vs Information
What’s the difference?

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Data vs Information
What’s the difference?

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MANAGING
INFORMATION
TECHNOLOGY
Manage hardware, software and network services
to support the organization..

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Hardware Software

Management of IT Network
IT management refers to the monitoring and administration of
an organization’s information technology systems: hardware,
software and networks. IT management focuses on how to
make information systems operate efficiently. Just as
important, it’s about helping people work better.
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IT Management Responsibilities & Tasks:

Ensure that IT
Systems are always
available and function
reliably
Other tasks include
• Determining business requirements for IT systems

• Managing IT budgets and costs

• Monitoring safety and compliance

• Controlling system and network security

• Implementing new software, hardware and data


systems

• Providing technical or help desk support


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Why IT Management is important?
IT management practices should ensure that information technologies are secure, highly available and perform at their
peak.

Automation Data Processing Always-on


Connectivity

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Information Systems
To gather and process data into information
and distribute it to people who need it

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Differences in Information Needs

Top Middle First-line


managers managers  managers
Strategic Goals Performance Goals Process Goals

planning, setting allocate resources and supervise employees,


objectives, and making oversee the activities oversee daily operations,
major strategic under their control. and coordinate activities.
decisions.

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Enterprise Resource
Planning (ERP) System
Integrate the computer needs of all activities
across the enterprise into a single system that
serves all users

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Users of the ERP System

Decision Support Core


Makers Functions Operations
Strategic Goals Performance Goals Process Goals

planning, setting allocate resources and supervise employees,


objectives, and making oversee the activities oversee daily operations,
major strategic under their control. and coordinate activities.
decisions.

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Data and Data Management
Who uses all these data? How are they collected, stored, analyzed, and distributed in organizations that have various
reasons for keeping track of you?

DATA WAREHOUSE - a
centralized database in
which data from several
databases are consolidated
and organized so that they
can be easily analyzed.

DATA MINING - the


process of searching and
analyzing large amounts of
data to reveal patterns and
trends that can be used to
predict future behavior.
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Types of Systems
Operations Support Systems
generally used by managers at lower levels of the organization—those who run day-to-day business operations and make
fairly routine decisions.

Transaction Process Control Design and


Processing Systems Systems Production Systems

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Types of Systems
Management Support Systems
Mid- and upper-level managers rely on a variety of information systems to support decision-making activities

Management Decision Support Executive


Information Systems Information
Systems Systems

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Types of Systems
Artificial Intelligence
is the science of developing computer systems that can mimic human behavior

Expert systems Face-Recognition


(ES) Technology

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