G7 HRM 3

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Our OUR

Team TEAM

TRẦN THỤY MỸ

LÊ CÔNG DANH

NGÔ HOÀN MỸ

HUỲNH HÀ KIỀU VÂN

PHAN QUANG LINH


PHUC LONG
Coffee and tea
Table of Contents

About the Company Company Specifics


01 Topic of the section 02 Topic of the section

HR Analysis HR Strategy
03 Topic of the section 04 Topic of the section
Phúc Long

1. About Phuc Long

 Phuc Long is one of the most famous


companies of coffee and tea in
HCMC.

 Founded in 1968 on the famous tea


highland in Bao Loc (Lam Dong).

 Phuc Long’s main product is tea – a


characteristic of Vietnamese
tradition.

Phúc Long
2. Company Specifics
a. History
b. Location

PL coverage in Food & Beverage


Industry is noticeable, specially in
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Ho Chi Minh City with 47 stores
and scatters from North to South.

70 Shops

6 Big Cities
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3. Human Resource Analysis

A B C C
Job Openings & Training Company Culture
Compensation and benefits Description
A. Compensation and
Software Benefits

What are the benefi


• Attractive salary and bonus depending on the ts
• capacity
Paid vacation
of eachtime: Employees are entitled to
person. and privileges that
paid vacation
• Labor contract,and sickinsurance,
health leave from employees
social
and their families.
employees enjoy at
insurance, accident insurance as prescribed by
• law.
Education: Starbucks offers qualified partners Starbuck compared
the opportunity
• Enjoy to obtain a bachelor's degree at
to
13-month salary. Phuc Long ?
100% tuition,
• Holidays coaching,
and days consulting,
off according to theand
law, can
counseling through online degree
be done according to a flexible schedule programs.
• Travel benefits:
• Professional Starbucksprofessional
development: provides its training
employees
plan (barista,with easymanager,
cashier, ways to deal
...). with work-
related travel
• Additional expenses,
benefits: lunchsuch as transit
allowance, cards
parking.
financedenvironment:
• Working by pre-tax payroll deductions.
dynamic, full facilities for
each department.
B. Job Descriptions and Job Openings

Phuc Long regularly opens various job opportunities posted on social


network sites such as Company website, Facebook, Linked,... Here are
some job openings that are currently available in this month:

 At store: waiter (part-time and full time), cashier, barista, shipper, …


(HCMC branch stores).

 At office: Assistant Director, Internal Control Manager, ...


B. Job Descriptions and Job Openings

Here is a Job Description of Phuc Long recruiting a Store Manager :


WORK LOCATION:
• City area:• HCM: District 1,2,5,6,7, Tan Binh, Binh Thanh, Thu
Duc ...
• Ha Noithe
In general, capital.
job descriptions of Phuc Long is
• TP. Nha Trang, Khanh the
clear and concise, satisfies Hoa.content required
in a job • Ordinary workers
description. working
However, at District 8 office.
attractive
information and clear script of jobs are not
REQUIREMENT:
attentively
• Candidates included
> 20 years both in working
old (flexible current and
time).past JD
• Experience > 1 year
as skilfull andinexperienced
equivalent position.
employers are more
• Good prior
attitude, honesty,
in the hardworking, progressive.
recruitment
• Can work through Tet.
BENEFIT:
• Attractive salary up to 6-8 million / month (+ tips, revenue).
• Working in dynamic environment, clear and quick training plan.
• Good promotion opportunities.
• 13-month salary
C. Training

1 Make training plans annually, for every specific position.

In conclusion, the
Develop training programs to improve capacity of employees.
2 training process of
Phuc Long is
Organize re-training of knowledge and skills for old employees. extremely professional
3 and clear.
In order to survive in
Organize the implementation of periodic and extraordinary this industry, not only
4 training according to the approved program, evaluate and report best quality but best
the training results. people are also a must
Setting up and maintaining external training sources to meet
5 the company’s needs.
D. Company Culture

Vision Mission Core Value


Become a company 1. Must always be bright, 1. To the consumers: Commit
specializing in the never be inactive, never to supplying the best
production and export of avoid challenges, and quality products and
high-quality coffee and tea constantly improve. services.
products, in which the 2. Maintaining high quality 2. To the employees: Continue
traditional Vietnamese taste to delight the customers to improve the
was preserved in professional, dynamic and
combination with a modern creative work environment.
appealing style 3. To the community: Balance
between the benefits of the
company and those of the
community
4. HR Strategy

Recruitment
• Prioritizing recruiting young, committed and experienced people.
• Always opening job opportunities to seek for the best staffs.

Training
• Customer-oriented, multitasking, agile and friendly
• Always adapting and dealing with any circumstance

Job Promotion
• Creat a comfortable and dynamic working environment
• Enjoy preferential regimes and events
• Policy on increasing salary, bonus, day-offs, health insurance,...
4. HR Strategy

Types of employees in whom recruiters take


interest

As can be seen from the


chart, experienced and
qualified employees
account for the highest
rate in human capital
Experience Qualification
CV form Personal Achievement Spelling
Diploma Personal Goal Other Types
What HR challenges does the company face ?

1 2 3

Great competitive
pressure from both
Change management Staffing : Retention
foreign and domestic
business
Thank you for
watching

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