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    Faceless Banking-The Emergence of E Platforms: Presentation by Gousiya Mehatab

    Uploaded by

    Naveen Pothuraju
    Faceless banking refers to contactless banking services that can be accessed anywhere without needing to visit a physical branch. It is being driven by the growth of digital payments in India's fast-growing economy. Faceless banking provides benefits like enhanced customer experience, data-driven decision making, and reduced costs through utilization of resources and maintenance costs. However, it also faces challenges related to technology, customer acquisition, security, regulations and competition. Common methods of digital payments that enable faceless banking include banking cards, UPI, Aadhaar Pay, mobile wallets, and internet banking.

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    Faceless Banking-The Emergence of E Platforms: Presentation by Gousiya Mehatab

    Uploaded by

    Naveen Pothuraju
    1K views9 pages
    Faceless banking refers to contactless banking services that can be accessed anywhere without needing to visit a physical branch. It is being driven by the growth of digital payments in India's fast-growing economy. Faceless banking provides benefits like enhanced customer experience, data-driven decision making, and reduced costs through utilization of resources and maintenance costs. However, it also faces challenges related to technology, customer acquisition, security, regulations and competition. Common methods of digital payments that enable faceless banking include banking cards, UPI, Aadhaar Pay, mobile wallets, and internet banking.

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    Faceless Banking

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    Faceless banking refers to contactless banking services that can be accessed anywhere without needing to visit a physical branch. It is being driven by the growth of digital payments in India's fast-growing economy. Faceless banking provides benefits like enhanced customer experience, data-driven decision making, and reduced costs through utilization of resources and maintenance costs. However, it also faces challenges related to technology, customer acquisition, security, regulations and competition. Common methods of digital payments that enable faceless banking include banking cards, UPI, Aadhaar Pay, mobile wallets, and internet banking.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    1K views9 pages

    Faceless Banking-The Emergence of E Platforms: Presentation by Gousiya Mehatab

    Uploaded by

    Naveen Pothuraju
    Faceless banking refers to contactless banking services that can be accessed anywhere without needing to visit a physical branch. It is being driven by the growth of digital payments in India's fast-growing economy. Faceless banking provides benefits like enhanced customer experience, data-driven decision making, and reduced costs through utilization of resources and maintenance costs. However, it also faces challenges related to technology, customer acquisition, security, regulations and competition. Common methods of digital payments that enable faceless banking include banking cards, UPI, Aadhaar Pay, mobile wallets, and internet banking.

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    FACELESS BANKING- THE

    EMERGENCE OF E PLATFORMS

    Presentation By
    Gousiya Mehatab
    Overview

    1. Meaning of Faceless Banking


    2. Need for Faceless Banking
    3. Benefits of Faceless Banking
    4. Challenges of Faceless Banking
    5. Methods of Digital Payments
    6. Conclusion
    Meaning of Faceless Banking

    1. Contactless with Branch but with Bank


    2. Becoming prevalent in financial background
    3. Consumer access to finance becomes more seamless
    4. Ability to integrate a financial service with a traditionally
    non-financial service, product, or technology.
    5. Consumer can avail services of banking at any place, any
    customer and at any time
    6. Minimizing the Infrastructure and Physical Assets
    7. Investing on Information Technology
    Need for Faceless Banking

    1. Indian Economy – Fastest Growing and Emerging


    2. Faceless, Paperless, Cashless – Agenda of Digital India
    3. 71.7% are made through Digital Payments
    4. Digitally empowered society and Knowledge economy
    5. New Customer, Boundaryless
    6. Artificial Intelligence plays lead role
    Benefits of Faceless Banking

    1. Data Driven Decision Making


    2. Mainstreaming Cloud Technologies
    3. Enhanced Customer Experience
    4. Data Security and Data Driven Policies
    5. Chatbots
    6. Utilization of Resources to the maximum
    7. Maintenance costs will come down
    8. Minimizing Data Redundancy
    Challenges of Faceless Banking

    1. Technology
    2. Customer Acquisition
    3. Competition Outrun
    4. Regulations and Compliance
    5. Security
    6. Inherent Risks
    7. Internal Controls
    8. Insecurity of Customers
    Methods of Digital Payments

    1. Banking Cards
    2. Unstructured Supplementary Service Data
    3. Aadhaar Enabled Payment System
    4. Unified Payments Interface
    5. Mobile Wallets
    6. Bank Prepaid Cards
    7. Point of Sale Terminals
    8. Internet Banking
    9. Mobile Banking
    10. Micro ATMs
    11. Bharat Interface for Money
    Conclusion

    • Faceless Banking is not intimidating


    • Advent Technology is a boon to
    Faceless Banking
    • Time Saving, Paperless and Cashless
    • User Friendly Interface
    • Future of Banking
    THANK YOU

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