Subject: Modern Marketing OR Marketing Management

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SUBJECT: MODERN MARKETING

OR
MARKETING MANAGEMENT
CLASS: B.COM/BBA
SEMESTER: 2
UNIT :1
TOPIC: INTRODUCTION TO MARKETING MANAGEMENT
SESSION:1
BY
DR.SREE LAKSHMI.K
Introduction
• Market
• The term “market” originates from the Latin word
“Marcatus” which means “a place where business is
conducted.”

• A layman regards market as a place where buyers and


sellers personally interact and finalise deals.
What Is Marketing?

Marketing is an organizational function and a set of processes


for creating, communicating, and delivering value to customers
and for managing customer relationships in ways that benefit
the organization and its stakeholders.
Marketing is about identifying and meeting human and social
needs.
One of the shortest good definitions of marketing is
“meeting needs profitably.
Definition
Marketing consists of the performance of business
activities that direct the flow of goods and services from
producers or suppliers to consumers or end-users.
—American Marketing Association
Marketing is a societal process by which individuals and
groups obtain what they need and want through
creating, offering and freely exchanging products
andservices of value with others.
—Philip Kotler
Marketing management:
• the art and science of choosing target
markets and getting, keeping, and growing
• customers through creating, delivering, and
communicating superior customer value
WHAT IS MARKETED
Marketers market 10 main types of entities: goods, services, events,
experiences, persons, places,
properties, organizations, information, and ideas
1. GOODS Physical goods constitute the bulk of most countries’
production and marketing efforts.
Each year, U.S. companies market billions of fresh, canned, bagged, and
frozen food products and
millions of cars, refrigerators, televisions, machines, and other mainstays
of a modern economy.
2. SERVICES
As economies advance, a growing proportion of their activities focus
on the production of services. The U.S. economy today produces a 70–
30 services-to-goods mix. Services include the work of airlines, hotels,
car rental firms, barbers and beauticians, maintenance and repair
people, and accountants, bankers, lawyers, engineers, doctors,
software programmers, and management consultants. Many market
offerings mix goods and services, such as a fast-food meal.
3.EVENTS
Marketers promote time-based events, such as major trade shows,
artistic performances, and company anniversaries.
Global sporting events such as the Olympics and the World Cup are
promoted aggressively to both companies and fans.
4.EXPERIENCES
• By (regulating) orchestrating several services and goods, a firm can
create, stage, and
• market experiences. Walt Disney ,World’s Magic Kingdom allows
customers to visit a fairy kingdom, a pirate ship, or a haunted house.
There is also a market for customized experiences, such as a week at a
• baseball camp with retired baseball greats, a four-day rock and roll
fantasy camp, or a climb up Mount Everest

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