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    Contact Everyone: Send SMS Anywhere

    Uploaded by

    Ahimbisibwe Baker
    This document discusses Contact Everyone, a service that allows sending SMS messages anywhere in a cost-effective manner. It provides an overview of SMS messaging trends, the Contact Everyone architecture, benefits of the service such as no required hardware or software and rapid reliable delivery, and how the service can be adapted to different business needs.

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    © All Rights Reserved
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    Contact Everyone: Send SMS Anywhere

    Uploaded by

    Ahimbisibwe Baker
    160 views19 pages
    This document discusses Contact Everyone, a service that allows sending SMS messages anywhere in a cost-effective manner. It provides an overview of SMS messaging trends, the Contact Everyone architecture, benefits of the service such as no required hardware or software and rapid reliable delivery, and how the service can be adapted to different business needs.

    Original Title

    SMS some information

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    This document discusses Contact Everyone, a service that allows sending SMS messages anywhere in a cost-effective manner. It provides an overview of SMS messaging trends, the Contact Everyone architecture, benefits of the service such as no required hardware or software and rapid reliable delivery, and how the service can be adapted to different business needs.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    160 views19 pages

    Contact Everyone: Send SMS Anywhere

    Uploaded by

    Ahimbisibwe Baker
    This document discusses Contact Everyone, a service that allows sending SMS messages anywhere in a cost-effective manner. It provides an overview of SMS messaging trends, the Contact Everyone architecture, benefits of the service such as no required hardware or software and rapid reliable delivery, and how the service can be adapted to different business needs.

    Copyright:

    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 19

    Contact Everyone

    send SMS anywhere

    May 2014
    agenda

    1. understand the context


    and key trends

    2. communicate via SMS in


    a cost-effective way

    3. use Contact Everyone for


    all your business needs

    4. enjoy the benefits

    2 Contact Everyone
    understand the context
    and key trends
    two different ways to send an SMS

    1. SMS P2P (person-to-person)

    text messages are exchanged between two mobile subscribers. Use


    cases include main mobile chat and dating and micro-blogging such as
    with Twitter, as well as SMS use in social networking 

    2. SMS P2P (person-to-person)

    SMS messages are produced from an application (such as an


    advertising message) and are sent to mobile subscribers. This
    definition is often used to define enterprise messaging or business
    SMS

    definition of Contact Everyone

    4 Contact Everyone
    the rising trend of SMS A2P: an attractive market

    SMS P2P vs A2P volume forecast worldwide SMS P2P and A2P revenue
    (in billions SMS) forecast (in billions USD)

    120
    9000
    100
    7500

    6000
    80

    P2P 60 A2P
    4500
    A2P P2P
    3000 40

    1500 20

    0 0
    2012 2013 2014 2015 2016 2012 2013 2014 2015 2016

    - increasing popularity of mobile advertising through SMS (“SMS marketing”)


    - traditional bulk SMS (alerts, news, notifications, status, results, etc.)
    - almost everybody is reachable via SMS

    Sources : Jupiner Research & Portio Research


    5 Contact Everyone
    communicate via SMS in a
    cost-effective way
    SMS architecture SMS-C
    mobile
    operator

    SMS-C
    Orange SMS mobile
    operator
    gateway (hosted
    & managed by SMS Broker #1
    Multimedia
    SMS-C
    Business mobile
    customer Services) operator
    application
    server
    around 800 mobile operators
    API  @
    SMS-C
    Orange Business mobile
    Services operator

    SMS broker #2
    web-tool for
    SMS-C
    statistics & mobile
    reporting operator

    SMS-C mobile
    operator

    7 Contact Everyone
    we help you increase your performance…

    8 Contact Everyone
    …whatever your business and location

    pre-requisites benefits

    only basic access to the Internet is - no need to implement an


    1 required to access Contact
    Everyone
    Orange Internet solution or
    Orange Business VPN access

    2 to connect to Contact Everyone


    •API only
    • different protocols available
    -

    -
    API: guideline for the
    implementation
    no specific skills mandatory
    • API implementation is customer’s - if necessary, support by
    responsibility Orange (option)

    9 Contact Everyone
    using SMS-mobile terminated or SMS-mobile originated
    features depending on your needs

    standard solution specifics

    SMS-MT for mobile terminated - SMS sent to end user’s handset


    also known as outbound SMS or - 200 destinations for 850 mobile
    push SMS operators

    SMS-MO for mobile originated - text message routed from an end


    also known as inbound SMS or pull user's handset to a customer
    SMS
    - SMS long number format available
    in 18 countries for a global collect
    - no SMS premium / no short codes

    10 Contact Everyone
    use Contact Everyone for all
    your business needs
    Contact Everyone fits all your business needs

    confirm an order, delivery,


    availability, appointment
    send personalized
    promotions, or alert regarding changes that may be
    announce an event pending (cancellation, delay),
    unexpected events or incidents
    send information and
    updates send reminders for due dates,
    appointments, useful information,
    re-engage discussions with administrative data, etc.
    existing and potential
    customers, automatically
    reinitiate dialog with partners,
    debtors and others

    inform about a product, communicate internally, stay in


    event or activity touch from afar, motivate and
    advise your teams

    12 Contact Everyone
    A2P SMS uses
    a growth driven by a desire from companies, businesses and brands to connect with
    their customers (and potential customers) via SMS

    13 Contact Everyone
    enjoy the benefits
    5 good reasons to choose Contact Everyone

    1. no hardware or software to buy


    2. flexible and efficient
    fast and easy integration with any IT systems or applications. Our
    SMS gateway offers various APIs, enabling developers to incorporate the
    gateway features into their own systems
    3. confidential and secure our
    SMS gateway ensures complete security of data. No need to upload
    valuable data to a 3rd party service provider or online SMS resellers
    4. rapid and reliable SMS
    is sent within seconds straight from the customer’s application. Send
    many messages at once to many different recipients
    5. reliability
    works 24/7

    15 Contact Everyone
    adaptable to all business needs and organizations

     try & buy (SMS-MT only): all in one,


    including usage charges
     standard solution: SMS-MT or SMS-
    MO setup costs
     technical support for implementation
    (optional)
     reporting and statistics (optional)

     subscription only for the number used


    to collect the MO (no MRC for SMS-
    MT)
     reporting and statistics (optional)

     SMS-MT: price per destination /


    per unit
     SMS-MO: unique price whatever
    the country of origin

    MO: Mobile Originated (inbound SMS)


    16 Contact Everyone MT: Mobile Terminated (outbound SMS)
    a solution managed by Orange Business Services

    - minimum investment
    hosted and managed - no technical aspects
    by Orange Business Services
    - concentrate on supervising

    highly secured service - Orange data center


    infrastructure - redundancy on 2 sites
    - 24/7 supervision

    - complete data security


    confidential, secure and fast
    - dynamic routing time

    17 Contact Everyone
    high quality of service guarantee

    service level agreement


    -platform availability: SLA 99.85%
    -mean time to restore: SLO 4 hours

    operation
    -highly skilled SMS technology experts
    -24*7 incident management

    data retention
    daily backups (data retention 12 months)

    18 Contact Everyone
    thanks

    Orange, the Orange mark and any other Orange product


    or service names referred to in this material are trade marks
    of Orange Brand Services Limited.

    Orange restricted.

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