Employee Motivation: at Mrs. Banarjee's Company

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Employee

Motivation
At Mrs. Banarjee’s Company
NAME ID

Intisher Ahmed Chowdhury 2015210000115

Shakil Ahmed 2015210000047

Farhana Jerin 2015210000104

Al Mahmud Ador 2013010000322

Sourov Rezwan 2016010000399


Case Summary
 
The case shows that workers are getting highest payment, fine working
condition and fringe benefit is excellent as well. But they are not motivated. The
workers on hourly basis are not working up to their full potential, they filled
their days with unnecessary and unproductive activities .One fine morning, Mr.
Banarjee (CEO of the company) contacted the Personnel Manager and enquired:
“What is the problem with the workers on hourly basis? What do they require
really?” The Personnel Manager gave the following reply: “money, working
conditions and benefits are not enough. Other things are equally important.
Hard work and efficiency go un-noticed and un-rewarded in our organization.
Our promotion and benefit plans are tied to length of service. Even the lazy
workers, accordingly, enjoy all the benefits in the organization, which, in fact
according to workers, should go only to those who work hard.” Mr. Banarjee
then wanted the Personnel Manager to look into the problem more closely and
find out a solution to the problem of workers on hourly basis.
The word 'motivation' derives from the Latin word for movement 'movere'. In
motivation literature different definitions for motivation are given. All these
definitions emphasise the fact that motivation relates to the factors that give
rise to certain behaviour, channel this behaviour, and sustain it in order to
achieve a certain goal.1 It is often seen as a construct, because it is assumed to
be a process that cannot be localised. It is intangible, invisible, hard to measure
and extraordinarily difficult to control. This relates to the question of why
people will or will not make an effort for something. In this context motivation
can be seen as a force that generates energy. This energy ensures that
employees take action.
Herzberg’s Two Factor Theory
Hygiene factors- Hygiene factors are those job factors
which are essential for existence of motivation at
workplace. These do not lead to positive satisfaction for
long-term. But if these factors are absent / if these
factors are non-existant at workplace, then they lead to
dissatisfaction. In other words, hygiene factors are those
factors which when adequate/reasonable in a job, pacify
the employees and do not make them dissatisfied. These
factors are extrinsic to work. Hygiene factors are also
called as dissatisfies or maintenance factors as they are
required to avoid dissatisfaction. These factors describe
the job environment/scenario. The hygiene factors
symbolized the physiological needs which the individuals
wanted and expected to be fulfilled.
Q-1) Explain the motivational problem in this case by relating to Herzberg’s
theory.
(Q.2) What would be your response to Banerjee’s Statement,
if you were the Personnel Manager of the company?
If I were the Personal Manager, According to the ‘Banarjee’s statement’ my response
would be:

According to Frederick Herzberg, two factors, also called(motivational hygienic theory) are
related with the job satisfaction. These are:-

1. Intrinsic Factors

2.Extrinsic factors
(Q-3) If you were the manager, how would you motivate
the employees so that they work better?

If I were the manager, I would motivate the employees so that they work better in the
following ways:

1. Let Them Know I Trust Them


2. Set Smaller Weekly Goals
3. Offer incentives
4. Give My Employees Purpose
5. Radiate Positivity
6. Be Transparent
(Q-3)If you were the manager, how would you
motivate the employees so that they work better?

7. Motivate Individuals Rather Than the Team


8. Learn What Makes Each Employee Tick
9. Reward Based on Feedback
10. Have an Open-Door Policy
11. Let Them Lead

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