5b. Capacity Planning

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Capacity Planning –Overview

ISSUE

“The fundamental problem


of operations management is
balancing capacity and
demand …”
Capacity Issues
• How much and when should capacity be
added?
• What type of capacity should be added?
• Where should additional capacity be added?
Capacity - measures
• Productive Capacity, generally measured in
physical units, refers either to the maximum
output rate for products or services, or to the
amounts of key resources available in each
operating period.
• Units/period (month, year) (Uniform output)
• Machine hours/period (Variable output)
• Man hours/period
Capacity Measurement
• Facility • Unit of measure
• Steel Mill • Tons of steel/day
• Shoe Factory • Pairs of shoes/shift
• Commercial Airline • Passenger miles/route
• Bottling plant • Gallons/shift, bottles/hour
• Hospital or Hotel • Number of beds
• Auto Repair Shop • Mechanic hours/day
• Bank • Operating capital
• Telephone Switchboard • Number of lines
Demand & Productive Capacity
• Effect on Capacity
• Dimension of Demand Requirements
• Quantity • How much capacity is
needed?
• Timing • When should capacity
be available?
• Quality • What kind of capacity
is needed?
• Where should capacity
• Location
be installed?
Capacity Terms
• Design Capacity:
• Maximum output per unit of time that the process can achieve under
ideal conditions

• Effective Capacity :
• Output per unit of time that is reasonably sustainable.

• Actual or Operating Capacity:


• Average actual output per unit of time over the immediate past
periods.
Capacity Terms
– Capacity Utilization:
• a measure of the degree to which a system is used:
(capacity used / best operating level)

– Capacity Cushion:
• the difference between projected requirements and
actual capacity

– Bottleneck Capacity
• Effective throughput of the system through the
bottleneck process
Procedure for developing a plan to change capacity
Step 1 Determine Project Capacity requirements given a
demand forecast and existing process bottlenecks

Step 2 Formulate alternatives to meet future capacity


requirements
•Type of Technology
•Centralized vs Decentralized plants
•Opportunity for Subcontracting

Step 3 Evaluate alternatives based on :


•Economic factors, costs, revenues, risks
•Strategic impacts: competition, flexibility,
quality and organizational & managerial adjustments

Step 4 Select optimum alternative and implement capacity-


development plan
Representative Service Facility
• Single Channel • Multiple Channel
• Single Stage • Single Stage
• Restaurant with one • Bank Tellers for
cash register, one deposits & withdrawls
hostess • Supermarket cashiers
• Multiple Stages • Multiple Stages
• Cafeteria service line • Medical Treatment of
• Automatic car wash patients at hospital
Overcapacity NOW…

• Automotive
• Communication
• Airlines
• Consumer electronics

Chronic overcapacity almost always results in


price erosion.
Over Capacity
Auto Industry

• Worldwide demand is for 60 million, capacity


is for 90 million
• Excess capacity is one of the driving forces
behind mergers.
• Most of the overcapacity is in Southeast Asia.
• If a company waits until demand equals
capacity, it may miss the market.
Source: Fortune, December 1997
Short and Long-Term Capacity
Management
• Short-Term:
– overtime, floating labor, added shifts
– sub-contracting
– workforce supplements (e.g., temps)
• Intermediate Term:
– efficiency improvements
– product re-design
– marketing emphasis
• Long-Term:
– equipment additions
– facility expansions
– workforce policies (e.g., long-term hiring)
CONCLUSION

• Capacity decisions have a strategic impact on the


competitiveness of the manufacturing operation.

• Look at utilization vs. performance.

• Reducing variability can sometimes have similar


logistical effects as adding capacity.
Example 1
1) A production line manufacturing shoes has 5 stations in series
whose individual capacities per shift are given below. The actual
output of the line is 500 pairs per shift. Find
a) Bottleneck machine

b) System Capacity
c) System Efficiency
Input Output

Station No. 1 2 3 4 5

Individual 600 650 650 550 600

Capacity / shift
Solution

a) Bottleneck machine ----- Machine 4


b) System Capacity ------ 550
c) System Efficiency = Actual Output /
Effective Capacity
= 500 / 550 = 0.90
= 90%
Example 2

A work centre operates 5 days a week on a 2


shifts per day basis, each shift of 8 hours
duration. There are five machines of the
same capacity in this work centre. If the
machines are utilized 80% of the time at a
system efficiency of 90%, what is the
rated output in standard hours per week.
Solution

Rated capacity per week =


(Number of machines) x (Machine hours per
week) x (Percentage of utilization) x
(System efficiency)
= 288 Standard Hours
Example 3

2) A steel plant has a design capacity of


50,000 tons of steel per day, effective
capacity of 40,000 tons of steel per day
and an actual output of 36,000 tons of
steel per day. Compute the efficiency of
the plant and its utilisation.
Solution

Efficiency = Actual output / Effective capacity

Utilization = Actual output / Design capacity


• Thank You

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