Training and Development New

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Training and Development

Training

“Training is an act of increasing the knowledge and skills of


an employee for doing a specific job”.

 
Training focuses on the current employee needs or
competency gaps

It involves changing of -
> Skills > Attitude > Knowledge
Development
It is the overall development of the competency of
managerial personnel in the light the present
requirement as well as future requirements.

It involves in changing :-
> Technical Skills
> Human Skills
> Conceptual Skills
Objectives of Trg. & Dev.

• Increase in Efficiency

• Increase in Morale of Employees

• Better Human Relations

• Reduced Supervision

• Increased Organizational Viability and Flexibility


Training vs. Development
Training Development
1.Training means learning skills and knowledge 1. Development refers to the growth of
for doing a particular job and increases skills the employee in all respects. It is
required for a job. more concerned with shaping the
attitudes

2. Training generally imparts specific skills to the


employees
2. Development is more general in
nature and aims at overall growth of
the executives.

3. Training is a Reactive process


3. Development is a Proactive process

Training Development
4. Training is concerned with 4. Development builds up
maintaining and improving competences for future
current job performance. performance and has a long-
term perspective
Thus, it has a short-term
perspective

5. Development is career-centered
5. Training is job centered in in nature.
nature.

6. The role of trainer or 6. All development is ‘self-


supervisor is very important development’ and the executive
in training has to be internally motivated
for the same.
Internal Processes and Training Mechanisms based on
4 Pillars necessary for Success

Foundation Training Quality Training New Hire Training

Domain Training Role Based Training Process Training

Client Facing Training Soft Skills Training Leadership Development


Training

Efficiency and Continuous Improvement


On –the – Job Training
Productivity Training Process
Training Need Analysis
STEP 1.

Conduct and Develop Training Need Analysis:

a. Organizational Analysis
b. Task Analysis
c. Man Analysis
a. Organizational Analysis –

- identification of its long-term objectives


- defining its operational objectives
- detailed analysis of the organizational
structure, objectives, human resource
and future plans
b. Task/Job Analysis –
- detailed summary of a job, its various
operations and conditions under which it has to
be performed.

c. Man/Individual Analysis-
- individual employees abilities, his skills and
inputs required for job performance or
individual growth and development
STEP 2
Setting Training Objectives

Specific Objective of Training


Overall Purpose
for Training
Increased productivity
Improved quality
Better human resource
planning Increased
Higher morale
Organizational
Better health and safety
Prevention of obsolescence Effectiveness
Enhanced personal growth
STEP 3
Organization of Training Programme
- Trainee and Instructor
- Period of Training
- Training Methods and Material

STEP 4
Evaluation of Training Results
Training Methods

On – the - Job Off – the - Job

Job Rotation Role Play

Coaching Lecture Method

Job Instruction Training (JIT) Business Games

Apprenticeship Conferences

Internship Vestibule Training

Simulation Training
Training Methods
On-The-Job Training(OJT) refers to new or inexperienced employees learning
through observing peers or managers
“to learn by doing itself”

Advantages :
a. Enhances the transfer of learning – training setting and
work setting is same
b. May reduce cost – avoid the cost of separate training
facility
c. Enhances employee motivation – job–relevancy of the
training is more obvious to trainee

Disadvantage :
May disrupt normal operations
May have safety issues
May have distractions that interfere with learning
 Coaching –

-involves direct personal instructions and guidance


-extensive demonstrations and
-continuous critical appraisal and correction.

 Job Rotation –

-periodical rotation of a trainee from one job to another


-helps trainee to understand the larger organizational perspectives &
different functional areas
-provides the chance of employee’s development from within the
organization
>Job Instruction Training (JIT) –
“Training Through Step-by-step”

Sequential arrangement of all steps followed in job performance ie;


What, Why and How to be done
- Providing general description of the job, its importance, duties and
responsibilities involved
- Positioning trainees at workplace, explaining the various steps
involved and the reasons for these steps
- Allowing trainees to try out work performance and correcting the
errors
- Encouraging queries regarding the job
Training Methods
Off-the-Job training :- training takes place off-the-job ; at a Training
Facility designed for training

Advantages :
a. Avoids disruption of normal operations
b. Minimizes distractions
c. Avoids safety concerns

Disadvantages :
a. Cost may be higher due to cost of training facility
b. Transfer of training becomes difficult due to difference between
training setting and work setting
c. Training motivation may be reduced because the job- relevancy of
the training is not obvious
> Vestibule Training –
- Actual work conditions are stimulated in a class- room
- Material, files and equipments used in actual job performance
are used in training
- duration of training – few days to few weeks

> Role–Playing –
- Method of human interaction that involves realistic behaviour
in imaginary situation
- Involves action doing and practice
- Participants play role of certain characters eg: HR manager,
worker, sales officer
- This method is used for developing interpersonal interactions and
relations
> Lectures -
- Knowledge based management development
method
- Large number of people can be instructed at
the same time
- More direct
- Time factor
- Controlled by the instructor
- Minimum participation of trainees
- Ability of trainees cannot be assessed
- Motivation is low
Training Evaluation

Assessing the effectiveness of the training program in


terms of benefits to the trainees and the company

-To determine the accomplishment of training objective


-To determine the correcting performance deficiency
-To determine the cost effectiveness
-To determine program failure

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