Internship Seminar

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INTERNSHIP SEMINAR

HYUNDAI SERVICE

 SALMAN KHAN
 1604-16-736-110
 MJCET
CONTENTS
CERTIFICATE
INTRODUCTION TO HYUNDAI
WORKING IN WORKSHOP
WORKSHOP FEATURES
DEPARTMENTS IN WORKSHOP
SERVICES PROVIDED
INTRODUCTION TO HYUNDAI
 Hyundai Motor India Limited (HMIL) is a wholly owned subsidiary of Hyundai
Motor Company (HMC). HMIL is the second largest car manufacturer and the
number one car exporter since inception in India. It currently has nine car
models across segments – SANTRO, GRAND i10, ELITE i20, ACTIVE i20,
XCENT, VERNA, ELANTRA, CRETA & TUCSON. HMIL’s fully integrated state-
of-the-art manufacturing plant near Chennai boasts advanced production,
quality and testing capabilities.
WORKING IN A WORKSHOP
 When a car enters the workshop, first they made a repair order & customer tells
the problem what he is facing with the car.
 Then the service adviser inspect the car and told to technician what he find the
faults at first stage.
 Then the technician fully examine the whole car & then he noted down his
owns descriptions in the job card.
WORKSHOP FEATURES
 Equipped with hi tech lift machine for lifting the car to repair top & bottom
parts.
 All the major & minor faults would be find by manually or through software
(G-scan)
 They have a very large floor area for working inside the workshop.
DEPARTMENTS IN WORKSHOP
There are the four departments in workshop as
follows:
1. Body shop
2. Painting shop
3. Service shop
4. Washing
1-BODY SHOP
 In the body shop those cars having some damage on its body are to be repaired.
 Dents, breaking of body parts, etc. are some common problems which comes in
to the body shop.
 The have also denting shop consist in the body shop.
2- PAINT SHOP
 Paint shop is the kind of parlor for cars, the aesthetic look of the cars are
prepared here in this paint shop.
 Priming, painting, etc. are some processes perform in this shop.
3- SERVICE SHOP
 In this shop three types of services are to be done they are as follows: 1. Free
services 2. Paid services 3. Running repair services
 In service shop they carry out various operations on the car
 EX: braking systems , gear box , engine repairs , checking the parts …,etc.

Cleaning brake pads


Wheel alignment
Clutch plate Disassembled engine

Steering assembly
Brake assembly
TYPES OF SERVICES
FREE SERVICE: In free services the labour charge is
not taken . Only the charge of parts replaced is taken .
The free services are available when we purchase a new
vehicle.
DURATION:
1st Service: 2 months OR 1500 to 1800 kms *
2nd Service: 1 year or 8000 to10,000 kms
3rd Service : 2 years or 18000 to 20000 Kms
-
PAID SERVICE: In paid services every single charge is
taken for the repair including the labour charges.

DURATION:
6 months or 10,000 kms * ( Before 30th April 2012 Date
of Delivery vehicle )
1 year or 10,000 kms * ( After 1stth April 2012 Date of
Delivery vehicle)
4- WASHING
 In washing the final cleaning is done with water and car washing shampoo.
 An automatic machine first washes the car then the whole washes are done by
washers (manpower).
 Sometimes it is done first then after service accordingly customer’s
requirement.
FLOW CHART OF DEPARTMENT

- GENERAL
MANAGER

-
FLOOR
INCHARGE
SERVICE
INCHARGE

ACCOUNTS
DEPARTMENT - SERVICE
ADVISORS
TECHNICIAN
S

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