نوناقلاو صرفلا ؤفاكت Equal Opportunity and the Law

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Gary Dessler

tenth edition

Chapter 2 Part 1 Introduction

‫تكافؤ الفرص والقانون‬


Equal Opportunity and the Law
© 2005 Prentice Hall Inc. PowerPoint Presentation by Charlie Cook
All rights reserved. The University of West Alabama
© 2005 Prentice Hall Inc. All rights reserved. 2–2
After
After studying
studying this
this chapter,
chapter,
you
you should
should be
be able
able to:
to:
1. Cite the
the main features
features of at least five employment
discrimination laws.
2. Define adverse
adverse impact
impact and
and explain
explain how
how itit is
is proved
proved and
and what
what
its significance
significance is.
3. Explain and illustrate
illustrate two
two defenses
defenses you
you can use in
in the event
event
of
of discriminatory practice
practice allegations.
4. Avoid employment
employment discrimination problems.
5. Cite specific
specific discriminatory personnel management practices
practices
in recruitment, selection, promotion,
promotion, transfer, layoffs, and
benefits.
6. Define and
and discuss diversity
diversity management.
management.

©
© 2005
2005 Prentice
Prentice Hall
Hall Inc.
Inc. All
All rights
rights reserved.
reserved. 2–3
2–3
2–3
‫قادرا على‪:‬‬
‫بعد دراسة هذا الفصل ‪ ،‬يجب أن تكون ً‬
‫اذكر السمات الرئيسية لما ال يقل عن خمسة قوانين للتمييز في‬ ‫‪.1‬‬
‫العمل‪.‬‬
‫تحديد األثر الضار وشرح كيفية إثباته وأهميته‪.‬‬ ‫‪.2‬‬
‫شرح وتوضيح دفاعين يمكنك استخدامهما في حالة ادعاءات‬ ‫‪.3‬‬
‫الممارسة التمييزية‪.‬‬
‫تجنب مشاكل التمييز في التوظيف‪.‬‬ ‫‪.4‬‬
‫اذكر ممارسات تمييزية محددة إلدارة الموظفين في التوظيف‬ ‫‪.5‬‬
‫واالختيار والترقية والنقل والتسريح من العمل والمزايا‪.‬‬
‫تحديد ومناقشة إدارة التنوع‪.‬‬ ‫‪.6‬‬

‫‪© 2005 Prentice Hall Inc. All rights reserved.‬‬ ‫‪2–4‬‬


Equal Employment Opportunity
1964–1991
 Title VII of the Civil Rights Act (1964)
– An employer cannot discriminate on the basis of
race, color, religion, sex, or national origin with
respect to employment.
– Coverage
• All public or private employers of 15 or more persons.
• All private and public educational institutions, the federal
government, and state and local governments
• All public and private employment agencies
• All labor unions with 15 or more members

© 2005 Prentice Hall Inc. All rights reserved. 2–5


Title VII of the 1964 Civil Rights Act
 The Equal Employment Opportunity
Commission (EEOC)
– Consists of five members appointed by the
president with the advice and consent of the
Senate.
– Each member serves a five-year term.
– The EEOC has a staff of thousands to assist it in
administering the Civil Rights law in employment
settings.
– EEOC may file discrimination charges and go to
court on behalf of aggrieved individuals.

© 2005 Prentice Hall Inc. All rights reserved. 2–6


Executive Orders
 Executive Orders 11246 and 11375
– Require affirmative action: steps that are taken for
the purpose of eliminating the present effects of
past discrimination
 Office of Federal Contract Compliance
Programs (OFCCP)
– Responsible for implementing the executive orders
related to affirmative action and ensuring the
compliance of federal contractors.

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Employment Discrimination Laws
 Equal Pay Act of 1963
– The act requiring equal pay for equal work,
regardless of sex.
 Age Discrimination in Employment Act of
1967 (ADEA)
– The act prohibiting arbitrary age discrimination
and specifically protecting individuals over 40
years old.
 Vocational Rehabilitation Act of 1973
– The act requiring certain federal contractors to
take affirmative action for disabled persons.

© 2005 Prentice Hall Inc. All rights reserved. 2–8


Employment Discrimination Laws (cont’d)
 Vietnam Era Veterans’ Readjustment Act of
1974
– An act requiring that employees with government
contracts take affirmative action to hire disabled
veterans.
 Pregnancy Discrimination Act (PDA) of 1978
– A Title VII amendment that prohibits sex
discrimination based on “pregnancy, childbirth, or
related medical conditions.”
• If an employer offers its employees disability coverage,
then it must treat pregnancy and childbirth like any other
disability, and include it in the plan as a covered
condition.
© 2005 Prentice Hall Inc. All rights reserved. 2–9
Federal Agency Guidelines
 Uniform Guidelines
– Guidelines issued by federal agencies charged
with ensuring compliance with equal employment
federal legislation explaining recommended
employer procedures in detail.
– The EEOC, Civil Service Commission, Department
of Labor, and Department of Justice together have
uniform guidelines for employers to use.

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Title VII: Sexual Harassment
 Sexual harassment
– Harassment on the basis of sex that has the
purpose or effect of substantially interfering with a
person’s work performance or creating an
intimidating, hostile, or offensive work
environment.
• Employers have an affirmative duty to maintain
workplaces free of sexual harassment and intimidation.
 Federal Violence Against Women Act of 1994
– A person who commits a violent crime motivated
by gender is liable to the party injured.

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Sexual Harassment Defined
 Unwelcome sexual advances, requests for sexual
favors, and other verbal or physical conduct of a
sexual nature that takes place under any of the
following conditions:
– Submission to such conduct is made either explicitly or
implicitly a term or condition of an individual’s employment.
– Submission to or rejection of such conduct by an individual
is used as the basis for employment decisions affecting such
individual.
– Such conduct has the purpose or effect of unreasonably
interfering with an individual’s work performance or creating
an intimidating, hostile, or offensive work environment.

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Proving Sexual Harassment
 Quid pro quo
– Rejecting a supervisor’s advances adversely affects the
employee’s tangible benefits, such as raises or promotions.

 Hostile environment created by supervisors.


– Behaviors that substantially affect an employee’s emotional
and psychological ability to the point that they affect the
employee’s ability to continue with the employee’s job.

 Hostile environment created by co-workers or non-


employees.
– Advances by the employee’s co-workers (or even the
employer’s customers) can cause harassment.

© 2005 Prentice Hall Inc. All rights reserved. 2–13


Sexual Harassment: Court Decisions
 Meritor Savings Bank, FSB v. Vinson
 Burlington Industries v. Ellerth
 Faragher v. City of Boca Raton
– In a quid pro quo case it is not necessary for the
employee to have suffered a tangible job action to
win the case.
– The employer (in its defense) must show that it
took “reasonable care” to prevent and promptly
correct any sexually harassing behavior and that
the employee unreasonably failed to take
advantage of the employer’s policy.

© 2005 Prentice Hall Inc. All rights reserved. 2–14


What Employers Should Do to Minimize Liability
in Sexual Harassment Claims
 Take all complaints about harassment seriously.
 Issue a strong policy statement condemning such behavior.
 Inform all employees about the policy and of their rights.
 Develop and implement a complaint procedure.
 Establish a management response system that includes an
immediate reaction and investigation by senior management.
 Begin management training sessions with supervisors and
managers to increase their awareness of the issues.

Sources: Commerce Clearing House, Sexual Harassment Manual for Managers and Supervisors (Chicago: Commerce Clearing House, 1991),
p. 8; Louise Fitzgerald et al., “Antecedents and Consequences of Sexual Harassment in Organizations: A Test of an Integrated Model,”
Journal of Applied Psychology 82, no. 4 (1997), pp. 577–589;“New EEOC Guidance Explains Standards of Liability for Harassment by
Supervisors,” BNA Fair Employment Practices (June 24, 1999), p. 75;“Adequate Response Bars Liability,” BNA Fair Employment Practices
(June 26, 1997), p. 74; Shereen Bingham and Lisa Scherer, “The Unexpected Effects of a Sexual Harassment Educational Program,” Journal
of Applied Behavioral Science 37, no. 2 (June 2001), pp. 125–153. Figure 2–1
© 2005 Prentice Hall Inc. All rights reserved. 2–15
What Employers Should Do to Minimize Liability
in Sexual Harassment Claims (cont’d)
 Discipline managers and employees involved in harassment.
 Keep records of complaints, investigations, and actions taken.
 Conduct exit interviews that uncover any complaints and that
acknowledge by signature the reasons for leaving.
 Re-publish the sexual harassment policy periodically.
 Encourage upward communication through periodic written
attitude surveys, hotlines, suggestion boxes, and other
feedback procedures.

Sources: Commerce Clearing House, Sexual Harassment Manual for Managers and Supervisors (Chicago: Commerce Clearing House, 1991),
p. 8; Louise Fitzgerald et al., “Antecedents and Consequences of Sexual Harassment in Organizations: A Test of an Integrated Model,”
Journal of Applied Psychology 82, no. 4 (1997), pp. 577–589;“New EEOC Guidance Explains Standards of Liability for Harassment by
Supervisors,” BNA Fair Employment Practices (June 24, 1999), p. 75;“Adequate Response Bars Liability,” BNA Fair Employment Practices
(June 26, 1997), p. 74; Shereen Bingham and Lisa Scherer, “The Unexpected Effects of a Sexual Harassment Educational Program,” Journal
of Applied Behavioral Science 37, no. 2 (June 2001), pp. 125–153. Figure 2–1
© 2005 Prentice Hall Inc. All rights reserved. 2–16
California State
University, Fresno:
Complaint Form
for Filing a
Complaint of
Harassment or
Discrimination

Source: California State University, Fresno. Figure 2–2


© 2005 Prentice Hall Inc. All rights reserved. 2–17
Early Court Decisions Regarding Equal
Employment Opportunity
 Griggs v. Duke Power Company
– Discrimination by the employer need not be overt;
employer’s intent is irrelevant.
– An employment practice must be job related and
valid if it has an unequal impact on members of a
protected class.
– The burden of proof is on the employer to show
that the employment practice is job related.
– Business necessity is the employer’s defense for
any practice that has adverse impact.

© 2005 Prentice Hall Inc. All rights reserved. 2–18


Early Court Decisions Regarding Equal
Employment Opportunity (cont’d)
 Albemarle Paper Company v. Moody
– If an employer uses a test to screen candidates,
then the job’s specific duties and responsibilities
must be carefully analyzed and documented.
– The performance standards for employees on the
job in question should be clear and unambiguous.
– EEOC (now federal) guidelines on validation are
to be used for validating employment practices.

© 2005 Prentice Hall Inc. All rights reserved. 2–19


Equal Employment Opportunity
1991–present
 Civil Rights Act of 1991 (CRA)
– It places burden of proof back on employers once
the plaintiff has made a prima facie case and
permits compensatory and punitive damages.
 Disparate impact
– A practice or policy that has a greater adverse
impact on the members of a protected group than
on other employees, regardless of intent.
 Disparate treatment
– Intentional discrimination on the part of the
employer.
© 2005 Prentice Hall Inc. All rights reserved. 2–20
Equal Employment Opportunity
1991–present
 Desert Palace Inc. vs. Costa.
– Mixed motive: an employer cannot avoid liability
by proving it would have taken the same action
even without the discriminatory motive.
– Workers do not have to provide evidence of
explicitly discriminatory conduct (such as
discriminatory employer statements), but could
provide circumstantial evidence (such as lowered
performance evaluations).

© 2005 Prentice Hall Inc. All rights reserved. 2–21


Americans with Disabilities Act (ADA)
 ADA of 1990
– Requires employers to make reasonable
accommodations for disabled employees; it
prohibits discrimination against disabled persons.
 Disability
– A physical or mental impairment that substantially
limits one or more major life activities.
• Excludes homosexuality, bisexuality, voyeurism,
compulsive gambling, pyromania, and disorders resulting
from the current illegal use of drugs.

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ADA and Individuals
 Qualified individuals
– Under ADA, those who can carry out the essential
functions of the job.
 Reasonable accommodation
– If the individual can’t perform the job as currently
structured, the employer must make a
“reasonable accommodation” unless doing so
would present an “undue hardship.”

© 2005 Prentice Hall Inc. All rights reserved. 2–23


Employer Obligations under ADA
 An employer must make a reasonable accommodation for a
qualified disabled individual unless doing so would result in
undue hardship.
 Employers are not required to lower existing performance
standards or stop using tests for a job.
 Employers may ask pre-employment questions about essential
job functions but can not make inquiries about disability.
 Medical exams (or testing) for current employees must be job-
related.
 Employers should review job application forms, interview
procedures, and job descriptions for illegal questions and
statements.
 Employers should have up-to-date job descriptions that identify
the current essential functions of the job.

© 2005 Prentice Hall Inc. All rights reserved. 2–24


Disabilities and ADA
 Courts will tend to define “disabilities” quite narrowly.
 Employers are not required to tolerate misconduct or
erratic performance even if the behaviors can be
attributed to the disability.
 Employers do not have create a new job for the
disabled worker nor reassign that person to a light-
duty position for an indefinite period, unless such a
position exists.
 Employers should not treat employees as if they are
disabled so that they will not “regarded as” disabled
and protected under the ADA.

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State and Local Equal Employment
Opportunity Laws
 The effect of the state and local laws is
usually to further restrict employers’ treatment
of job applicants and employees.
– State and local laws cannot conflict with federal
law but can extend coverage to additional
protected groups.
– The EEOC can defer a discrimination charge to
state and local agencies that have comparable
jurisdiction.

© 2005 Prentice Hall Inc. All rights reserved. 2–26


Important Equal Employment Opportunity Actions

Note: The actual laws (and others) can be accessed at: http://www.legal.gsa.gov/legal(#1)fcd.htm. Table 2–2
© 2005 Prentice Hall Inc. All rights reserved. 2–27
Important Equal Employment Opportunity Actions

Table 2–2 (cont’d)


Note: The actual laws (and others) can be accessed at: http://www.legal.gsa.gov/legal(#1)fcd.htm.
© 2005 Prentice Hall Inc. All rights reserved. 2–28
Bona Fide Occupational Qualification
 Bona fide occupational qualification (BFOQ)
– Requirement that an employee be of a certain
religion, sex, or national origin where that is
reasonably necessary to the organization’s normal
operation. Specified by the 1964 Civil Rights Act.
• Age
• Religion
• Gender
• National Origin

© 2005 Prentice Hall Inc. All rights reserved. 2–29


‫المؤهل المهني ‪Bona Fide‬‬
‫‪ ‬التأهيل المهني بحسن نية ‪))BFOQ‬‬
‫‪ ‬اشتراط أن يكون الموظف من دين أو جنس أو أصل قومي معين‬
‫حيث يكون ذلك ضروريًا بشكل معقول للعمل العادي للمنظمة‪.‬‬
‫محدد بموجب قانون الحقوق المدنية لعام ‪.1964‬‬
‫‪ .a‬عمر‬
‫‪ .b‬دين‬
‫‪ .c‬جنس‬
‫‪ .d‬األصل القومي‬

‫‪© 2005 Prentice Hall Inc. All rights reserved.‬‬ ‫‪2–30‬‬


Business Necessity
 “Business necessity”
– A defense created by the courts that requires
employers show that there is an overriding
business purpose (i.e., “irresistible demand”) for a
discriminatory practice.
• Spurlock v. United Airlines
 Validity
– The degree to which the test or other employment
practice is related to or predicts performance on
the job.

© 2005 Prentice Hall Inc. All rights reserved. 2–31


‫ضرورة العمل‬
‫‪" ‬ضرورة العمل"‬
‫‪ ‬الدفاع الذي أنشأته المحاكم ويتطلب من أصحاب العمل أن هناك‬
‫ضا تجاريًا مهيمنًا (أي "طلب ال يقاوم") لممارسة تمييزية‪.‬‬
‫غر ً‬
‫‪ ‬سبورلوك ضد الخطوط الجوية المتحدة‬
‫‪ ‬صالحية‬
‫الدرجة التي يرتبط بها االختبار أو ممارسة التوظيف األخرى باألداء‬
‫في العمل أو يتنبأ به‪.‬‬

‫‪© 2005 Prentice Hall Inc. All rights reserved.‬‬ ‫‪2–32‬‬


Other Considerations in Discriminatory
Practice Defenses
 Good intentions are no excuse.
 Employers cannot hide behind collective
bargaining agreements—equal opportunity
laws override union contract agreements.
 If a personnel practice is discriminatory, firms
should react by agreeing to eliminate the
illegal practice and (when required) by
compensating the people discriminated
against.

© 2005 Prentice Hall Inc. All rights reserved. 2–33


‫اعتبارات أخرى في الدفاعات الممارسة التمييزية‬
‫‪ ‬النوايا الحسنة ليست مبررا‪.‬‬
‫‪ ‬ال يمكن ألصحاب العمل االختباء وراء اتفاقيات المفاوضة‬
‫الجماعية ‪ -‬قوانين تكافؤ الفرص تتجاوز اتفاقيات عقود النقابات‪.‬‬
‫‪ ‬إذا كانت ممارسة الموظفين تمييزية ‪ ،‬يجب على الشركات الرد‬
‫بالموافقة على القضاء على الممارسة غير القانونية و (عند‬
‫االقتضاء) عن طريق تعويض األشخاص الذين يتعرضون للتمييز‪.‬‬

‫‪© 2005 Prentice Hall Inc. All rights reserved.‬‬ ‫‪2–34‬‬


Discriminatory Employment Practices
 Recruitment  Selection
– Word of Mouth – Educational
– Misleading Information Requirements

– Help Wanted Ads – Preference to Relatives


– Height, Weight, and
 Personal Appearance
Physical Characteristics
– Dress
– Arrest Records
– Hair
– Application Forms
– Uniforms
– Discharge Due to
Garnishment

© 2005 Prentice Hall Inc. All rights reserved. 2–35


‫ممارسات التوظيف التمييزية‬
‫‪ ‬اختيار‬ ‫‪ ‬التوظيف‬
‫‪ .a‬المتطلبات التعليمية‬ ‫‪ .a‬كلمة إيجابية‬
‫‪ .b‬األفضلية لألقارب‬ ‫‪ .b‬معلومات مضللة‬
‫‪ .c‬الطول والوزن والخصائص‬ ‫‪ .c‬مساعدة مطلوب إعالنات‬
‫الفيزيائية‬ ‫‪ ‬المظهر الشخصي‬
‫‪ .d‬سجالت القبض‬ ‫‪ .a‬فستان‬
‫‪ .e‬نماذج الطلبات‬ ‫‪ .b‬شعر‬
‫‪ .f‬التفريغ بسبب الزينة‬ ‫‪ .c‬الزي الرسمي‬

‫‪© 2005 Prentice Hall Inc. All rights reserved.‬‬ ‫‪2–36‬‬


Questions to Ask When an Employer Receives
Notice That EEOC has Filed a Bias Claim
1. Exactly what is the charge and is your company covered by the
relevant statutes?
2. What protected group does the employee belong to? Is the
EEOC claiming disparate impact or disparate treatment?
3. Are there any obvious bases upon which you can challenge
and/or rebut the claim?
4. If it is a sexual harassment claim, are there offensive
comments, calendars, posters, screensavers, and so on, on
display in the company?
5. Who are the supervisors who actually took the allegedly
discriminatory actions and how effective will they be as
potential witnesses?
Sources: Fair Employment Practices Summary of Latest Developments, January 7, 1983, p. 3, Bureau of
National Affairs, Inc. (800-372-1033); Kenneth Sovereign, Personnel Law (Upper Saddle River, NJ: Prentice
Hall, 1994), pp. 36–37;“EEOC Investigations—What an Employer Should Know,” Equal Employment
Figure 2–3
Opportunity Commission (http://www.eoc.gov/small/investigations.html), July 18, 2003.
© 2005 Prentice Hall Inc. All rights reserved. 2–37
and and

Note: Parties may


settle at any time.

The EEOC Charge-Filing Process


Figure 2–4
Source: Based on information in www.eeoc.gov/index.html.
© 2005 Prentice Hall Inc. All rights reserved. 2–38
The EEOC Enforcement Process
 Processing a charge
– A claim must be filed in writing within two years
after the alleged incident took place.
– After a charge is filed, the EEOC has 10 days to
serve notice on the employer.
– The EEOC has 120 days to investigate and to
make a reasonable cause determination and
attempt conciliation or dismiss the charge and
issue a Notice of Right to Sue to the filing party
who then has 90 days to file suit on their own.
– If conciliation fails, the EEOC can bring a civil suit
in a federal district court.

© 2005 Prentice Hall Inc. All rights reserved. 2–39


The EEOC Enforcement Process (cont’d)
 Conciliation proceedings
– The EEOC has 30 days to work out a conciliation
agreement between the parties before bringing
suit.
– The EEOC conciliator meets with the employee to
determine what remedy would be satisfactory and
then tries to persuade the employer to accept it.
– If both parties accept the remedy, they sign and
submit a conciliation agreement to the EEOC for
approval.

© 2005 Prentice Hall Inc. All rights reserved. 2–40


How to Respond to Employment
Discrimination Charges
 The EEOC investigation
– Provide a position statement in your defense that
demonstrates a lack of merit of the charge
– Furnish only information requested by the EEOC.
– Obtain as much information as possible about the
charging party’s claim.

© 2005 Prentice Hall Inc. All rights reserved. 2–41


How to Respond to Employment
Discrimination Charges (cont’d)
 The fact-finding conference
– EEOC notes are the only official record of the
conference.
– EEOC discourages the employer’s lawyers from
attending the conference.
– Conferences occur soon after the charge is filed.
– Witnesses’ statements can be used as admissions
against the employer’s interests.

© 2005 Prentice Hall Inc. All rights reserved. 2–42


How to Respond to Employment
Discrimination Charges (cont’d)
 EEOC determination and attempted
conciliation
– The investigator’s recommendation is often the
determining factor in finding cause, so be
courteous and cooperative (within limits).
– If there is a finding of cause, review the finding
very carefully; point out inaccuracies.
– Do not accept conciliation, wait for the lawsuit.
– In a no-cause finding, the charging party gets a
Notice of Right to Sue letter, and has 90 days to
bring a lawsuit.
© 2005 Prentice Hall Inc. All rights reserved. 2–43
Mandatory Arbitration of Discrimination Claims
 Gilmer v. Interstate/Johnson Lane Corp.
– An agreement, entered into for mandatory arbitration of all
employment-related disputes, can require the employee to
arbitrate claims arising under the Age Discrimination in
Employment Act.
 Recommendations
– Employers should consider asking that the party be
compelled to arbitrate the claim.
– Employers should consider inserting a mandatory arbitration
clause in their employment applications or employee
handbooks.
– Employers can forestall an appeal and protect against
arbitrator bias by allowing the arbitrator to afford a claimant
broad relief and allow for reasonable fact finding.

© 2005 Prentice Hall Inc. All rights reserved. 2–44


Diversity Management
 Managing diversity
– Provide strong leadership.
– Assess the situation.
– Provide diversity training and education.
– Change culture and management systems.
– Evaluate the diversity management program.
 Boosting workforce diversity
– Adopt strong company policies advocating the
benefits of a culturally, racially, and sexually
diverse workforce.
– Take concrete steps to foster diversity at work.

© 2005 Prentice Hall Inc. All rights reserved. 2–45


‫إدارة التنوع‬
‫‪ ‬إدارة التنوع‬
‫‪ .a‬توفير قيادة قوية‪.‬‬
‫‪ .b‬تقييم الوضع‪.‬‬
‫‪ .c‬توفير التدريب والتعليم المتنوعة‪.‬‬
‫‪ .d‬تغيير الثقافة ونظم اإلدارة‪.‬‬
‫‪ .e‬تقييم برنامج إدارة التنوع‪.‬‬
‫‪ ‬تعزيز تنوع القوى العاملة‬
‫‪ .a‬اعتماد سياسات قوية للشركة تدافع عن فوائد القوى العاملة‬
‫المتنوعة ثقافيا ً وعرقيا ً وجنسيا ً‪.‬‬
‫‪ .b‬اتخذ خطوات ملموسة لتعزيز التنوع في العمل‪.‬‬
‫‪© 2005 Prentice Hall Inc. All rights reserved.‬‬ ‫‪2–46‬‬
Is the Diversity Initiative Effective?
 Are there women and minorities reporting directly to
senior managers?
 Do women and minorities have a fair share of job
assignments that are steppingstones to successful
careers in the company?
 Do women and minorities have equal access to
international assignments?
 Are female and minority candidates in the company’s
career development pipeline?
 Are turnover rates for female and minority managers
the same or lower than those for white male
managers?

© 2005 Prentice Hall Inc. All rights reserved. 2–47


Equal Employment Opportunity Versus
Affirmative Action
 Equal employment opportunity
– Aims to ensure that anyone, regardless of race,
color, disability, sex, religion, national origin, or
age, has an equal chance for a job based on his or
her qualifications.
 Affirmative action
– Requires the employer to make an extra effort to
hire and promote those in a protected group that
results in measurable, yearly improvements in
hiring, training, and promotion of minorities and
females in all parts of the organization.

© 2005 Prentice Hall Inc. All rights reserved. 2–48


Differences Between Managing Diversity and
Meeting Affirmative Action Requirements
Practicing Diversity to Meet EEO/
Managing Diversity Affirmative Action Requirements

Is voluntary Is often mandatory


Focuses on productivity Focuses on legal, social, moral
justifications
Includes all elements of Includes only race, gender, and
diversity ethnicity
Emphasizes changing systems Emphasizes changing the mix of
and operations people
Offers a perception of equity Offers a perception of preference
Is long term and ongoing Is short term and limited
Is grounded in individuality Is grounded in assimilation

Source: National Institutes of Health.


Figure 2–5
© 2005 Prentice Hall Inc. All rights reserved. 2–49
Steps in an Affirmative Action Program
1. Issues a written equal employment policy.
2. Appoints a top official to direct and implement the program.
3. Publicizes the equal employment policy and affirmative action
commitment.
4. Surveys minority and female employment to determine where
affirmative action programs are especially desirable.
5. Develops goals and timetables to improve utilization of
minorities, males, and females.
6. Develops and implements specific programs to achieve these
goals.
7. Establishes an audit and reporting system to monitor and
evaluate progress of the program.
8. Develops support for the affirmative action program, both
inside the company and in the community.

© 2005 Prentice Hall Inc. All rights reserved. 2–50


‫خطوات برنامج العمل اإليجابي‬
‫يصدر سياسة توظيف متساوية مكتوبة‪.‬‬ ‫‪.1‬‬
‫يعين مسؤوالً رفيع المستوى لتوجيه وتنفيذ البرنامج‪.‬‬ ‫‪.2‬‬
‫ينشر سياسة التوظيف المتساوية وااللتزام بالعمل اإليجابي‪.‬‬ ‫‪.3‬‬
‫يستقصي عمالة األقلية واإلناث لتحديد أين تكون برامج العمل اإليجابي‬ ‫‪.4‬‬
‫مرغوبة بشكل خاص‪.‬‬
‫تطوير األهداف والجداول الزمنية لتحسين االستفادة من األقليات والذكور‬ ‫‪.5‬‬
‫واإلناث‪.‬‬
‫تطوير وتنفيذ برامج محددة لتحقيق هذه األهداف‪.‬‬ ‫‪.6‬‬
‫إنشاء نظام للمراجعة وإعداد التقارير لمراقبة وتقييم تقدم البرنامج‪.‬‬ ‫‪.7‬‬
‫تطوير الدعم لبرنامج العمل اإليجابي ‪ ،‬سواء داخل الشركة أو في المجتمع‪.‬‬ ‫‪.8‬‬

‫‪© 2005 Prentice Hall Inc. All rights reserved.‬‬ ‫‪2–51‬‬


Designing an Affirmative Action Program
 Good faith effort strategy
– Aimed at changing practices that contributed to
excluding or underutilizing protected groups.
• Increasing the minority or female applicant flow.
• Demonstrating top-management support for the equal
employment policy.
• Demonstrating equal employment commitment to the
local community.
• Keeping employees informed about the specifics of the
affirmative action program.
• Broadening the work skills of incumbent employees.
• Institutionalizing the equal employment policy to
encourage supervisors’ support of it.

© 2005 Prentice Hall Inc. All rights reserved. 2–52


‫تصميم برنامج العمل اإليجابي‬
‫‪ ‬استراتيجية جهد بحسن نية‬
‫‪ ‬تهدف إلى تغيير الممارسات التي ساهمت في استبعاد أو عدم‬
‫استخدام المجموعات المحمية‪.‬‬
‫‪ ‬زيادة تدفق األقلية أو اإلناث‪.‬‬
‫‪ ‬إظهار دعم اإلدارة العليا لسياسة العمالة المتساوية‪.‬‬
‫‪ ‬إظهار التزام العمل المتساوي للمجتمع المحلي‪.‬‬
‫‪ ‬إبقاء الموظفين على اطالع حول تفاصيل برنامج العمل اإليجابي‪.‬‬
‫‪ ‬توسيع مهارات العمل للموظفين الحاليين‪.‬‬
‫‪ ‬إضفاء الطابع المؤسسي على سياسة التوظيف المتساوية لتشجيع‬
‫دعم المشرفين لها‪.‬‬
‫‪© 2005 Prentice Hall Inc. All rights reserved.‬‬ ‫‪2–53‬‬
Reverse Discrimination
 Reverse discrimination
– A claim that due to affirmative action quota
systems, white males are discriminated against.
• Supreme Court’s June 2003 affirmative action decision
outlawed the University of Michigan’s quota-based
admissions program.
 Reverse discrimination cases
– Bakke v. Regents of the University of California
(1978): Race can be a factor, but not be the
deciding factor (no quotas).
– Wygant v. Jackson Board of Education (1986):
No preferential treatment of minorities in layoffs.

© 2005 Prentice Hall Inc. All rights reserved. 2–54


Reverse Discrimination (cont’d)
 Reverse discrimination cases (cont’d)
– International Association of Firefighters v. City of
Cleveland (1986): Quotas for promotions upheld.
– U.S. v. Paradise (1987): Quotas upheld to remedy
serious cases of racial discrimination.
– Johnson v. Transportation Agency, Santa Clara
County (1987): Voluntarily adopted affirmative
action goals and programs upheld.

© 2005 Prentice Hall Inc. All rights reserved. 2–55


Recruiting Minorities Online
 Diversity candidate Web sites with job banks
– African American Network
– National Action Council of Minorities in
Engineering
– National Urban League
– Hispanic Online
– Latino Web
– Society of Hispanic Engineers
– Gay.com
– Association for Women in Science
– Minorities Job Bank.

© 2005 Prentice Hall Inc. All rights reserved. 2–56


Key Terms
Title VII of the 1964 Civil Rights Act protected class
Equal Employment Opportunity Civil Rights Act of 1991 (CRA 1991)
Commission (EEOC) mixed motive
affirmative action Americans with Disabilities Act
Office of Federal Contract (ADA)
Compliance Programs (OFCCP) qualified individuals
Equal Pay Act of 1963 adverse impact
Age Discrimination in Employment Act disparate rejection rates
of 1967 (ADEA) restricted policy
Vocational Rehabilitation Act of 1973 bona fide occupational qualification
Vietnam Era Veterans’ Readjustment (BFOQ)
Act of 1974 alternative dispute resolution or
Pregnancy Discrimination Act (PDA) ADR program
uniform guidelines good faith effort strategy
sexual harassment reverse discrimination
Federal Violence Against Women
Act of 1994

© 2005 Prentice Hall Inc. All rights reserved. 2–57

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