Hindustan Motors
Hindustan Motors
Hindustan Motors
Bharath Tukrel
Overview
Hindustan Motors is an automobile manufacturer from India.
It is part of the Birla group of industries.
The company was the largest car manufacturer in India before
the rise of Maruti Udyog (MUL).
It is the producer of the famous Ambassador car, widely used
as a taxicab and as a government limousine.
One of the original three car manufacturers in India, founded
in 1942, it was a leader in car sales until the 1980s, when the
industry was opened up from protection.
Hindustan has a joint venture with Mitsubishi, producing
versions of the Lancer and Pajero, but is best known for its
own models.
HINDUSTAN MOTORS - A MAJOR PLAYER
In a bid to streamline the after sales service, three divisions have been
made, namely red, blue and green. The Red will handle the new
Mitsubishi Lancer, Blue the Ambassador and Contessa Classic, while
the Green caters to the rural market with the Trekker and the HM RTV.
It is being said that Old Amby had to be taken to workshop after delivery of car
from showroom for re-welding and other modifications for the basic driving
situation. This was happening till MUL Maruti’s was launched.
During early 80’s delivery of Amby usually takes a span of 6 months to 1 year
for delivery from the company or from the agencies dedicated in each
market/state. Its been said “The car was making lot of sound from each part of
the body except the horn during driving”.
In 1981 with the entry of MUL, the scenario changed drastically, MUL’s small
fuel efficient and well designed car, Maruti 800, became a huge success. By the
late 1980’s MUL became the market leader, leaving Hindustan Motors way
behind in the market share.
The Key Players…Car Segment by year 2k
Passenger vehicle
By the year passing, HM’s market share went low and
was considered as ‘others’ in the segment
Commercial TATA Motors, Ashok Leyland, Swaraj Mazda,Mahindra &
vehicles Mahindra ,Force motors, Eicher Motors
Products Brands
Maruti
automobile company in the world to be
Maruti Grand
Maruti Udyog Ltd. (MUL) is the first
Maruti
Maruti Versa Maruti Vitara
Wagon-R
Maruti Zen
car.
Trends in the automobile sector…2k
Production of automobiles Domestic Sales of automobiles
10
8.5
10
million numbers
8 7.2 7.9
million numbers
6.3 8 6.8
5.3 5.9
6 4.8 6 5.2
4.6
4 4
2
2
0
0 2000-01 2001-02 2002-03 2003-04 2004-05
2000-01 2001-02 2002-03 2003-04 2004-05
Exports of automobiles
0.7 0.63
0.6
million numbers
0.48
•Domestic Sales have been growing strongly 0.5
0.4 0.31
• Exports have nearly tripled in the years 0.3
0.17 0.18
0.2
•HM was unable to hold position in market 0.1
due to their drop in marketing strategies 0
2000-01 2001-02 2002-03 2003-04 2004-05
Where as for HM
Brands
Ambassador (1948 -…Present)
◦ Contessa
◦ Trekker
◦ Opel Astra (1996 GM - Mid size luxury car)
But MUL were able to look into all the market segment
Premium Segment Comparison
PERIOD Market Share
.HM premium segment market share were being eaten up drastically by MUL
and Honda.
.Mostly due to advertising and effective marketing strategies of the competitors
1984 launched the Contessa, which was labeled as one of
the first up-market cars in India in technical collaboration
with Vauxhall Motors (VM).
1987 launched Contessa classic considered the most
powerful car available.
Contessa was reasonably successful car, though it never
managed to match Ambassadors success
1997 Contessa GXL version with power steering was
launched.
1996 launched Opel Astra in collaboration with GM
All brands were eventually failing ……
Commercial
7,376.20 8,005.10 12,768.40 12,358.90
Vehicles
Earthmoving
3,414.30 4,131.60 2.775.4 2,073.80
Machinery
Spares &
1,683.70 2,116.80 2,117.80 1,758.90
Components
Commercial
26,417.00 22,953.00 29,610.00 28,200.00
Vehicles
Earthmoving
647 677 581 495
machinery
The remaining sum of Rs1.05 billion after the repayment of
debt from the sale was used for working capital requirements
and automotive business.
2001,Click Business….Effective Utilization of Internet
resources.
◦ 2001 September, HM continued its customer relations enhancement
initiatives with the launch of the ‘click and customize’ service for
Lancer customers.
◦ The company set up kiosks in six cities (New Delhi, Bangalore,
Chennai, Hyderabad, Chandigarh and Pune) that had computed
terminals displaying the features of the petrol and diesel versions of
the Lancer.
◦ HM had invested Rs 2.5 million in the software and Rs 0.1 million on
each kiosk. Customers could pick and choose the car color, the
interior, accessories and the wheels, and take delivery within three
weeks.
First Mover Advantage
HM focused on the Internet also, becoming the first carmaker to
offer customizing service to its customers in India.
The company planned to install 16 such computer kiosks at its
dealers’ premises across the country by the end of fiscal 2001-02.
According to company sources, after the launch of the service,
Lancer’s market share had gone up by 4%.
Opportunities
Threats
Emergence of strong players in the market mainly overseas competitors
Lack of employee motivation
Lack of design for cars (mainly new age look for cars)
SOME THINGS NEVER CHANGE...LIKE THE GOOD OL' AMBY
One of India's best-known cartoonist RK. Laxman, has driven
an Ambassador for years. Oscar-winning Indian director
Satyajit Ray immortalised the car in many of his films. "It's a
car identified with the masses and the ruling class. It gained
access into parliament because of its symbolic value and the
power it connotes.
The government has a fleet of more than 5,000 Ambassadors.
whose rounded contours, big bonnet and bulging headlights
have remained virtually unchanged since it first rolled off the
production line in 1957.
In some ways, the Ambassador is to India what the Chevrolet
is to the United States. In many ways, the clatter and bang of
the simple Ambassador, which is built by one of the country's
oldest carmakers, Hindustan Motors, is the heartbeat of India.
For years, you could buy any car in India-as long as it was an
Ambassador.
There are more than 26 car models available now
ranging from the best-selling compact Maruti to
luxury cars such as the Mercedes- Benz S320L with
a price tag of a staggering Rs 6.4 million.