Entrepreneurship and Small Business Management
Entrepreneurship and Small Business Management
Entrepreneurship and Small Business Management
CHAPTER I
2
ENTREPRENEURSHIP AND
INTRODUCTION
Entrepreneurship is a very important component of
a capitalist economy like the Philippines. It thrives
in economic systems that support innovation and
hard work. When entrepreneurs become successful
the nation is immensely benefited.
Encouraging entrepreneurship to flourish in the
Philippines will certainly increase the dwindling
capital of hope for most Filipinos and may prevent
some from leaving the country to seek employment
abroad.
3
ENTREPRENEURSHIP AND
ECONOMIC DEVELOPMENT
Economic development is a scheme aimed at improving the living
standards of the nation’s citizenry. To achieve economic development
goals, proper management of the following elements is necessary:
4
WHAT IS ENTREPRENEURSHIP?
Entrepreneurship refers to the economic activity of a
person who starts, manages, and assumes the risk of a
business enterprise. The person who undertakes
entrepreneurial activities is called an entrepreneur.
The entrepreneur identifies an economic need,
considers offering a business solution, proceeds to
assemble the resources required, and assumes the risk
of either succeeding or failing.
5
EXAMPLE:
6
THE ENTREPRENEUR’S TASK
Surviving enterprises are responsible for providing the
following:
1. Products and Services for Customers and
Producers - Providing wide choices of products and
services
2. Employment – Entrepreneurs employ millions of
people
3. Taxes – Taxes paid to the government in the form
of licenses, fees, and permits
4. Demands for Suppliers’ Products and Services –
Entrepreneurs makes sure that the suppliers will have
a ready market for their products and services
5. Training Facilities for Future Entrepreneurs –
Business enterprises provide a training ground for
future entrepreneurs
7
THE ENTREPRENEUR’S TASK
8
THE ENTREPRENEUR’S TASK
In the attempt to make profits, the entrepreneur
performs the following specific functions:
1. To supply the necessary capital
2. To organize production by buying and
combining inputs like materials and labor
3. To decide on the rate of output, in the light of
his expectation about demand, and
4. To bear the risk inherent to the
venture
9
ENTREPRENEURSHIP AND
INNOVATION
Entrepreneurs innovate and get ahead of his
competitors. Buyers of commodities have a tendency
to patronize innovative offerings of any kind.
Innovation may be defined as the introduction of a
new product, procedure, custom, device, etc.
Innovation could be any of the following:
1. New Product
2. New process of production
3. Substitution of a cheaper
material in unaltered product
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ENTREPRENEURSHIP AND
INNOVATION
4. Reorganization of production, internal function, or
distribution arrangement leading to increased efficiency,
better support for a given product, or lower costs
5. Improvement in instruments or methods of doing
innovation. Innovation ay also be viewed as the last stage in an
important process consisting of the following:
a. Invention – Discovery or devising of new products and
processes
b. Development – Ideas and principles generated from the
stage of invention are embodied in concrete products and
techniques
c. Innovation – Actual introduction of a new product or
process
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EXAMPLES OF SUCCESSFUL
INNOVATIONS
12
NEW VENTURES AND LONG-
TERM ENTERPRISES
A new venture cannot remain as such forever.
An entrepreneur must develop new venture to small
business or to make it grow into a mature and bigger
company.
Four Major Stages – From New Venture to Long-
Term Enterprise
1. The prestart-up stage – Questioning
the feasibility of an idea, product or
service.
13
NEW VENTURES AND LONG-
TERM ENTERPRISES
2. The start-up stage – The following activities are
undertaken:
a. Formation of the business
b. Generation of necessary capital
c. Purchase of facilities and equipment
d. Constructing prototype products; and
e. Testing the market
3. The early growth stage – Follows after establishing
feasibility. Selling the product to limited markets.
4.The late growth stage – When management is
structured, long-term financing is established and
facilities planning are undertaken. Skilled managers
begins to take over. 14
REWARDS FOR SUCCESSFUL
ENTREPRENEURSHIP
The use of any of the factors of production deserves to receive
some form of compensation. The factors referred to as “things
required for making a commodity”, consist of land, labor, capital
and entrepreneur.
15
THE ENTREPRENEUR’S
PREDICAMENT
In the race for winning the all-important consumers’
pesos, the business will have to offer products or
services that have certain advantages over the
competition’s wares.
Competitors may either imitate or offer better
innovations. If the competitor is successful, the profits
of the entrepreneur will decline.
To be ahead again, the entrepreneur consider offering
newer and better innovations. The cycle continues
until one or both find a reason to stop.
16
ENTREPRENEURSHIP AND
BUSINESS SIZE
To effectively compete, business of whatever size must
adapt innovative approaches to its activities.
Examples:
1. Offering business services during
Sundays and Holidays
2. Manufacture and sale of new
products; and
3. Selling on a deferred scheme
17
Chapter II
By:
Joy Ivy Eve E. Palac
18
WHAT IS A SMALL BUSINESS?
A small business may be defined as “one which is
independently owned and operated and which is
not dominant in the field of operation” (market
share approach)
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KINDS OF BUSINESS ACCORDING
TO SIZE
Micro Business
Cottage Business
Small Business
Medium Business
Large Business
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TYPES OF SMALL BUSINESS
Manufacturing
Service
Wholesaling
Retailing
General Construction Firms
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MANUFACTURING
A Manufacturing business is one involved in the
conversion of raw materials into products needed by
society.
22
SERVICE
Service business are those that provides service in one
way or the other
Business Service – Provide service to other members
Personal Services – provide service to person
Repair Service
Entertainment and Recreation
Hotels and motels
Education service
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WHOLESALING
Activities of persons or establishments which sell to
retailers and other merchants, and/or to industrial,
institutional and commercial users but do not sell in
large amounts to final consumer.
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RETAILING
Retailing covers all activities involved in the sale of
good and or service to the final consumers.
25
GENERAL CONSTRUCTION FIRMS
Those who are engaged in the construction of
buildings whether for private individuals or firms, or
for the government.
Example: Carpenter’s Cut
They also perform subcontracting jobs for bigger
contractors.
Example: Installing Electrical Facilities, Plumbing
and Sewerage
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CHARACTERISTICS OF
SMALL BUSINESS
Independent Management (owner is
also manager)
Small Capital Requirement
Mostly local operation
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ECONOMIC IMPORTANCE OF
SMALL BUSINESS
Providers of Economic Opportunities for
Entrepreneurs
Providers of Products and Services to Consumers
Suppliers of Products and Services to Other Businesses
Distributors of Products and Services of Other
Businesses
Supporters of Government
Providers of Employment
28
ADVANTAGES OF OPERATING A
SMALL BUSINESS
An individual has various options to improve
his economic lot. They are the following:
Be an employee
Be a professional
Be a small business operator
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THE ADVANTAGE OF BEING AN
ENTREPRENEUR
A small business operator (SBO)
Has the Opportunity to….
a. Gain control over his own destiny
b. Reach full Potential
c. Reap unlimited Profits
d. Make a contribution to Society and Receive
Recognition for his effort
30
DISADVANTAGE OF OPERATING
A SBO
Uncertainty of Income
Risk of losing your entire capital investment
Lower quality of life until business is established
Complete responsibility
Having to serve undesirable customers
Paperwork and other chores
Long hours and demanding work condition
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Chapter III
32
What is Business Ethics?
Ethics is the study of moral obligation involving the distinction
between right and wrong.
The rules about how entrepreneur ought to behave are referred to as
business ethics. The ethical behavior required of entrepreneurs is
determined by the following:
1. the public;
2. interest groups like the Society of Prevention of Cruelty to
Animals;
3. business organizations; and
4. the individual’s personal morals and values.
33
Factors Influencing Ethical
Behavior
Ethical behavior, whether by a person or a business
entity, is influenced by any or a combination of the
following:
1. situation;
2. reward system;
3. individual differences; and
4. other factors.
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Adherence to Establishment of
Ethical Standards Trust
Smooth Flow of
Business Exchanges
37
Relations with Customers
When ethical abuses are committed, the most probable
victims are customers. This is expected because of the high
frequency of transactions between the company and the
customers
Entrepreneurs are expected by society to treat customers
fairly and not to act in ways that will be harmful to them.
Entrepreneurs should provide support for consumer rights
which are as follows:
1. the right to be safe;
2. the right to be informed;
3. the right to choose; and
4. the right to be heard.
38
Relations with Personnel and
Employees
There is always the possibility that business firms,
including entrepreneurships, will commit unethical acts
toward their employees. Since entrepreneur and their staff
make decisions on various business activities like hiring,
promotion, transfer, compensation, and dismissal, it is not
uncommon for ethical lapses to happen every now and
then.
Good ethical conduct requires entrepreneurs to be aware of
their responsibilities to employees. These are the following:
1. workplace safety;
2. quality of life issues;
3. avoiding discrimination; and
4. preventing sexual harassment.
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Chapter IV
40
The Environment as a Factor
An entrepreneurship will survive and grow in an environment
that is friendly or akin to it. Nature provides us with examples of
what happens to entities living in certain environments.
In the same light, entrepreneurships will survive and grow only
in economic environments of free enterprise. Full blooming
entrepreneurships cannot be expected to flourish in economies
that are not fully supportive of free enterprise
In terms of support to entrepreneurships, economic
environments differ from place to place. To facilitate discussion,
economic environments may be classified as follows:
1. fully supportive of entrepreneurships;
2. moderately supportive of entrepreneurships; and
3. not supportive of entrepreneurships.
41
The Entrepreneur’s
Personality
Every person has a personality that is unique and
different from others. Each personality type has a
corresponding type of job that fits it. A certain
personality, however, may fit in more than one type of
job, although the level of fitness will be different with
each job.
42
What is Personality?
Personality refers to the pattern of characteristics that
distinguishes one person from another.
Psychologists have made great advances in research about
personality. An interesting study is that one made by
Holland. His proposal indicates six personality types. They
are as follows:
1. realistic type;
2. investigative type;
3. artistic type;
4. social type;
5. enterprising type; and
6. conventional type
43
Characteristics of Entrepreneurs
Successful entrepreneurs possess certain characteristics
that are unique and different from those having other
occupations. Based on research by experts, the following
traits are considered vital to a successful career in
entrepreneurship:
1. drive;
2. thinking ability;
3. human relations ability;
4. ability to communicate;
5. technical knowledge;
6. reasonable risk taker;
7. self-confident;
8. goal setter;
9. accountable; and
10. innovative 44
What Motivates People to
Become Entrepreneurs?
Not everyone desires to be an entrepreneur. Those who
do, however, are motivated by any or all of the
following:
1. desire to be one’s own boss
2. desire for financial rewards;
3. desire to create one’s own job security; and
4. desire to improve one’s quality of life.
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The Entrepreneur and The
Manager Distinguished
The terms “ entrepreneur” and “ manager” are
sometimes used interchangeably. Although both jobs
are useful to the economy, each performs distinct
functions.
A major distinction between the entrepreneur and the
manager is about orientation. The entrepreneur feels
confident of his ability to seize a business opportunity
regardless of the resource under his current control.
The manager emphasizes the efficient utilization of
resources.
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CHAPTER V
47
A new business venture is confronted
with the immediate concern of gaining
at least a foothold in the market it
desires to serve.
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SOUND
BUSINESS
IDEA
ESTABLIS
NEW
HED
VENTURE
BUSINESS
SUCCESSF SUCCESS
UL IN
MARKET COMPETI
ENTRY TION
Performance
Maintenance Cost
Acquisition Cost
Salvage Value
Uses
50
WHAT IS A SOUND BUSINESS
IDEA?
Procedure in determining the best business idea text
Methods of searching for ideas Screening generated
ideas Final selection Organizational culture and
creativity
Defined as the economic opportunity which is within
the reach of the entrepreneur and which will provide
him with a desirable.
The concept of sound business idea will be able to save
time, effort, and money in pursuing his goals.
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PROCEDURE IN DETERMINING
THE BEST BUSINESS IDEA
•Business Idea may be generated by anyone connected
with the firm. But it is very important that the most
applicable idea to the firm’s objective and resources is
chosen.
PREPARATION
OF THE LIST FINAL
OF BUSINESS SCREENING SELECTION
IDEAS
52
Methods of Searching Ideas Unanticipated means
work hobbies acquaintances Chance event
Deliberate Search Using search questions Idea
Prompting Someone else’s idea Customer Request
Some other events.
General methods of generating business ideas are;
unanticipated means and;
deliberate search.
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METHODS OF SEARCHING FOR IDEAS
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UNANTICIPATED MEANS
The persons work
The persons hobbies
The persons acquaintances; and
A chance event encountered by the person.
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DELIBERATE SEARCH
• Disadvantage of unanticipated means in
idea generation is the difficulty of
ascertaining the exact date when the ideas
will come pouring in.
• Using search questions; and
• Idea prompting
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SEARCH
FOR
BUSINESS
IDEA
1. Unanticipated means
2. Deliberate search
3. Market feasibility
SCREENING 4. Technical feasibility
5. Financing feasibility
6. Financial feasibility
ADOPTION
OF THE
SELECTED
BUSINESS
IDEA
PREPARATION
OF FORMAL
PLANS
57
Marketing Feasibility
Stable and Sufficient Demand
A business idea will not last if there is insufficient demand
for whatever product or service that is contemplated.
Demand that remains constant or shows signs of growth
throughout long periods indicates the probability of market
feasibility, it must also be large enough to justify the
investments
Competitive Strength
The business idea must be such that the venture can
effectively compete with current or potential competitors.
The competitive strength of the competitors must be
determined in terms of product offerings, prices, distribution
methods, and others.
58
Technical Feasibility Business
Ideas
• Often times appear easy to execute, but it is not really so
when converting them into real products or services
with the required quality or quantity. Anything can go
wrong in the attempt to assemble the needed resources.
• Difficulties may be encountered in the procurement of
materials and manpower. Production difficulties could
take form of unstable supply of materials, unreliable or
fluctuating power supply, and others. Nevertheless,
technical concerns such as those must first be cleared
before subjecting the business idea to further
consideration.
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Financing Feasibility
There must be sufficient funds to finance
operations.
The proposed owners of the venture must have
sufficient capital or if sufficient, must be of good
credit standing in the community.
Sources of Financing
The proposed owner’s saving
Relatives and friends
Financing institutions like banks
60
Financial Feasibility
Profit is the result of the financial feasibility of the
business idea. Financial feasibility may be
determined through an analysis of the financial
prospects of the proposed business idea. Two steps
The preparation of projected financial statements
The determination and analysis of financial ratios
derived from the projected statements. Income
statement Balance sheet statement Cash flow
statement
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Projected Financial Statements
The forecast of something which will happen in the
future is referred to as a projected financial statement.
The projected income statement is a financial record
summarizing a firm’s planned or expected financial
performance in terms of revenues, expenses, and
profits over a given time period.
The projected balance sheet shows the planned or
expected financial position of the enterprise on a
particular date.
The projected cash flow statement is one which shows
the planned or expected cash sale and or purchases.
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Final Selection
Status quo- means all ideas listed passed the adapted
criteria
A shorter list- means some of the ideas generated were
eliminated.
Zero listing- means all business ideas generated and
listed were eliminated.
The purpose of screening is to eliminate from the list
the generated business ideas that did not pass the
adapted criteria.
After screening, the list may appear to be any of the
following:
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Organizational Structure and
Creativity
Effective innovation assures the continuous survival and growth
of the enterprise, but innovation can only thrive in a creative
organization with a culture characterized by the following:
Encouragement of creativity & risk-taking
Rewards for creativity
Open communication
Allowance for errors
A climate of participation
Structural mechanisms that aid creativity
Training in the creative process
Flexibility
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CHAPTER VI
65
STRATEGIC PLANNING
Refers to the process of determining the primary objective
of the entrepreneurship and then adopting the course of
action & allocating resources to achieve those objectives.
The Definition involves 3 steps:
1. Determination of the objectives
2. Adoption of course of action
3. Allocation of resources.
Strategic planning provides the entrepreneur with a
systematic approach to the achievement of the firms
objectives. Strategic planning Determination of primary
objectives Adoption of course of action Allocation of
resources
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STRATEGIC
PLANNING
DETERMINATI
ON OF
PRIMARY
OBJECTIVES
ADOPTION OF
COURSES OF ALLOCATION
ACTION OF RESOURCES
67
THE DEFINITION OF
OBJECTIVES
Objectives of the firm are important components
of the firm’s strategic planning activities before
these are determined, the firm’s mission statement
must first be developed.
68
THE MISSION STATEMENT
It is referred to the basic description of the
fundamental nature, rationale, direction of the
firm.
70
ADOPTION OF COURSES OF
ACTION
A Strategy indicates how the entrepreneur will attempt to
accomplish the goals with the resources available.
Example:
1. Establish branches in strategic locations
2. Design a system that will attract persons with high
potentials to work with the company
3. Engage in the recruitment of retailers from nearby
provinces and;
4. Engage in building up the company’s image as a reliable
supplier of quality poultry products.
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SWOT ANALYSIS
The purpose of SWOT Analysis is to match the firm’s strength,
Weaknesses, Opportunities and the Threats to determined what
strategy to adopt.
OPPORTUNITIES
STRENGTHS
SWOT ANALYSIS
... FORECASTS OF
STRATEGY
FUTURE
PERFORMANCE
WEAKNESSES
THREATS
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METHODS TO BE USED
1. Develop Tactics
2. Deploying the Resources
73
There are certain basic strategies that are necessary for the
survival of small business.
1. The flexibility strategy
2. The strategy of effectiveness as priority
3. The strategy of starting simple
Small business ventures are not usually afforded the
advantages enjoyed by large business. Small business
resources are usually limited.
For instance a small business cannot match the advertising
budget of a large business. Hindrances such as those
prevent the small business from pursuing its objectives. If
the small business is flexible enough.
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Example:
When the small appliance dealer does not have the facility
to deliver goods directly to the customer, they can hire the
services of a small transport operator. The granting of a
discount to offset the delivery expense that will shouldered
by the customer.
1. Segment markets – identify the market segment with
which it has expertise then compete.
2. Efficient use of research and development
3. Think Small – Emphasis must be on profits rather than
sales growth and specialization rather than diversification
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1. Lack of Expertise – Few small business operators are
trained in strategic planning
2. Inability to Get Started
3. Lack of sufficient exposure to planning activities
4. Uncontrollable, often Intangible Variables
5. Resource Poverty – Planning requires time, but the
small business operators oftentimes does not have it
6. Focus On Daily Operations – Keeps the small business
operator so busy, left with no time for planning
7. Failure To Realize The Importance of Strategic
Planning.
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CHAPTER VII
77
What is a Business Plan?
The business plan is a document that helps the small
business owner determine what resources are needed
to achieve the objectives of the firm, and provide a
standard against which to evaluate results.
The business plan is sort of business blueprint and it
keeps the entrepreneur on the right track. It gives a
sense of purpose to the business. It also provide
guidance, influence, and leadership as well as
communicating ideas about goals and the means of
achieving them to partners, associates, employees and
others.
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PURPOSE OF A BUSINESS
PLAN
A business plan is written for two main purpose.
79
THE PLAN AS A GUIDE
In the course of writing the business plan, the small
business operator (SBO) is afford sufficient time to
consider all factors relevant to operating the business.
Through analyses of the time environment and
diversion of what can be expected to happen, decision
about various aspects of business operation can be
considered in advance.
80
PARTS OF THE BUSINESS
PLAN
1. Title page and contents;
2. Executive summary;
3. Description of the business;
4. Description of the product or services;
5. Market strategies;
6. Analysis of the competition;
7. Operations and management;
8. Financial data; and
9. Supporting documents
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Title Page and Contents
1. The name of the business;
2. The name/s of the proponents (in the case, the SBO);
3. Address;
4. Telephone number;
5. E-mail and website address;
6. The date; and
7. The name of the person who prepared the business plan.
The next page should provide the table of contents so the
readers can easily find the information they needed.
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Executive Summary
The executive summary is the portion of the business plan
that summarize the plan and states the objectives of the
business. If the SBO is intending to borrow money or is
seeking capital from investors, the following must indicated:
83
Description of the Business
This particular portion of the business plan is very
useful to the SBO, as well as prospective investors and
lenders.
84
Market Strategies
1. Definition of the market;
2. Determination of the market share;
3. Positioning strategy;
4. Pricing strategy;
5. Distribution strategy; and
6. Promotional strategy;
85
Definition of the Market
The objectives of market definition is to determine which
part of the total potential market will be served by the firm.
86
To Determine The Firm’s Market
Share, The Following Steps May
Be Used:
1. Determine the number of prospects in the target
market;
2. Determine the number of times the product or
service is purchased by the target market;
3. Figure out the potential annul purchase; and
4. Determine the percentage of the potential annual
purchase that the firm can attain.
87
POSITIONING STRATEGY
Positioning refers to how the firm differentiates its
product or services from those of the competitors and
serving a niche.
88
Before Adapting A Positioning
Strategy, The Following Questions
Must First Be Considered:
1. What does the customer really want to buy from the
firm?
2. How is the product or service different from
competitors’?
3. What makes the product or services unique?
89
Pricing Strategy
How the firm prices its product or services is a
very important component of the business plan.
90
The Firms Price May Be
Established Through Any Of The
Following Methods:
1. Cost plus pricing
2. Demand pricing
3. Competitive pricing
4. Markup pricing
91
DISTRIBUTION STRATEGY
Distribution refers to the process of moving goods and
services from the firm to the buyers.
4. Wholesaler Manufacturer
Original Equipment
Manufacturer Channel
Wholesaler
Final Product
Manufacturer Retailer
6. Retailer
Broker
Channel
Retailer
Consumer
Retailer/
End User
Consumer
94
The Promotional Strategy
- How the company’s products or services will be
promoted is an important component of the market.
The Promotional Strategy 5. Personal sales
Includes the Following: a. pricing procedures;
b. rules on returns and
1. Advertising aspects: adjustments;
a. advertising budget; c. Methods of sales
b. positioning message; and presentation;
c. first year’s media schedule. d. Generation of leads;
2. Packaging e. Policies on customer
services;
f. Compensation of salesmen;
3. Public relations and
g. Responsibilities of the
4. Sales promotional salesmen.
95
Analysis of the Competition
The small business operator (or the entrepreneur) will
find it difficult to compete of his competitors are
unknown to him.
Determine the Following:
1. Strength and weaknesses of the firm’s competitors;
2. Strategies that will give the firm a competitive
advantage;
3. Barriers that can be developed to prevent
competitors or would-be competitors from exploiting
the firm’s market; and
4. Any opportunity that can be exploited.
96
Operations and Management
Operated on a continuing basis is an important
component of the business plan.
1. Organizational structure;
2. Operating expenses;
3. Capital requirements; and
4. Cost of good sold
97
Organizational Structure
Well defined and realistic organizational structure is an
important element of the business plan.
Income Statement
Shows the income, expenses, and profits of a firm over a
period of time. Also called as “statement of earnings.”
101
Balance Sheet
Is a type of financial statement that shows the financial
condition of the business as of given date.
102
The Assets – assets portion of the balance sheet lists the
assets of the firm in order of liquidity, i.e., the most
liquid to the least liquid
107
Sole Proprietorship
Is a business owned and operated by a single person.
109
Partnership – is a legal association of two or more
persons as co-owner of an un-incorporated business. A
partnership is formed with the purpose of eliminating
some of the disadvantage of sole proprietorship while
retaining of their advantages.
Advantage of Partnership
1. Ease of formation;
2. Pooling of knowledge and skills;
3. More source of capital;
4. Ability to attract and retain employees; and
5. Tax advantage.
110
Disadvantage of Partnership
1. Unlimited liability;
2. Limited life;
3. Potential conflict between partners; and
4. Difficulty in dissolving the business.
112
Partnership Agreement 9. Provisions for expelling a
partner;
1. Purpose of the business;
10. Provision for continuing the
2. Terms of the partnership;
business in the events of a
3. Goals of the partners and the partner’s death, illness,
partnership; disability, or withdrawal;
4. Financial contribution made by11. Provision for determining the
each partner at the beginning value of a departing partner’s
and during the lifetime of the interest and method of
business; payment of that interest
5. Distribution of profits and 12. Methods of setting disputes
losses; through mediation or
6. Withdrawal of contributed arbitration; and
assets or capital by partner; 13. Duration of the agreement
7. Management powers and and the terms of dissolution of
work responsibilities of each the business.
partner;
8. Provision for admitting new
113
partners;
Corporation – is a legally chartered enterprise with
most of the legal rights of a person, including the right to
conduct a business, to own and sell property, to borrow
money , and to sue and be sued.
Advantage of Corporation
1. Limited liability;
2. Ease of expansion;
3. Ease of transferring ownership;
4. Relatively long life; and
5. Greater ability to hire specialized management.
114
Disadvantage of Corporation
115
CHAPTER IX
116
Organizing the Small
Business
Organizing is the means by which
management blends human and nonhuman
resources through the design of a formal
structure of tasks and authority. The objective
of this function is to produce an
organizational structure for the firm which
indicates who performs which task and who
supervises whom.
117
The Appropriate Organizational
Structure
Every enterprise has its own objectives, so an
appropriate organizational structure must be adapted by
each.
Phase 1 Phase 2
Owner Owner
Production
laborers bookkeeper
Counter
Sales
person
118
Phase 3
bookkeeper
supervisor
Production Counter
laborers salesperson
119
The Owner’s Concern in the
Organizational Structure
In designing the firm’s organizational structure, the owner needs
to consider the following:
1. Activities necessary to reach the goals must be identified;
2. an analysis of the jobs to be performed must be made; and
3. The placement of people with the interest and qualifications in
performing the jobs.
The following concerns are reflected in the organizational
structure:
1. specialization; 4. span of management;
2. departmentalization; 5. hierarchy of objectives; and
3. delegation of authority; 6. degree of centralization.
120
The Formal Organization
Formal organizations are of various types.
They are the Following:
1. Line type;
2. Functional type;
3. Line and staff type; and
4. Committee type
121
The Importance of Organizational
Structure in Small Business
Many small business ventures will adapt the line
structure due to the following reasons:
1. Its simplicity is conducive to an immediate start-up
operations.
2. It is a good launching mechanism for the more
sophisticated organizational structures.
3. It is adaptable to small-scale operations as all
employees will be fully occupied with work.
122
Directing the Small Business
The small business operator needs to use the
following skills that are required for effective
directing:
1. communicating with subordinates;
2. providing counseling services;
3. motivating; and
4. maintaining discipline
123
Communicating with
Subordinates
Communication may be defined as a meaningful
exchange of information through messages.
Function of Communication
125
Maintaining Discipline
The common reasons for disciplining employees are the
following:
1. Loafing 4. falsifying records; and
2. Absenteeism; 5. insubordination;
3. fighting;
Progressive Discipline
1. Verbal warning 4. A three-day suspension
2. Written warning 5. Termination
3. A one-day suspension
126
Controlling the Organization
127
CHAPTER X
128
Small Business and the Marketing
Concept
To achieve the desired match, the following
questions must be answered:
129
•To provide answers to the questions cited
above, the firm must undertake the
following:
130
Target Market
In target marketing, the following steps are undertaken:
131
Identification of the Target Market
A target market is defined as the particular market segment the firm
wishes to serve.
Elementary
High School
College
Vocational
133
Measuring the size of the Target Market
In the attempt to make a match between the firm and the
target market, the SBO must be provided with information
about the following:
134
Promotions
The provisions of the required information
to prospective customer so that they are
persuaded to buy is called promotion. It
involves any or all of the following:
135
The Importance of Market
Research
Knowing the needs of the target customers will be very
helpful in designing the right market mix.
136
Primary Research
1. observation;
2. survey; and
3. experimentation.
Secondary Research
137
CHAPTER XI
138
What is the Right Location?
139
Selecting the Region
140
Steps in Selecting a Business
Location for Retailers
1. List and
value
2. Make
final
choice
Central
Pedestrian traffic
Business
Vehicular traffic
District
Parking facilities
Economics Shopping
Transportation
Population center
Store composition
Competition Free
Specific site
standing
Terms of occupancy
location
141
Locating the Small Manufacturing
Firm
143
CHAPTER XII
144
Promotion Defined
Activities, including
advertisement, personal
selling, sales promotion,
public relations, and direct
marketing.
Promotion and customer
demand. Are related in the
same way. There are
instances when promotion
increase the total customer
demand for the firms
products or services.
145
Types of Customers Demand
1. Established demand;
and
2. Newly created demand
(also referred to as
promoted demand)
Methods of Promotion
1. Advertising;
2.Personal selling;
3.Publicity;
4.Sales promotion; and
5. Word-of-mouth
146
Advertising
Types of Advertising Media
Television;
Public transformation;
Radio;
Yellow page;
Newspapers;
Direct mail;
Magazine;
Local cable TV;
Outdoor billboards;
Cinema;
Special advertising;
Other means
147
Personal
Selling
Types of Salesperson
Order getters:
current customer
salesperson
new-business sales person
Support personnel:
missionary salesperson
trade salesperson
technical salesperson
Order takers;
148
The Selling Process
149
Publicity
Types of Publicity
• News publicity
• Spontaneous news publicity
• Planned news publicity
• Finance release
• Product release
Pictorial release
Business feature article
Emergency publicity
150
Sales
Promotion
1. Point-of-purchase display;
2. Premium;
3. Trading stamp;
4. Sampling;
5. Product demonstration;
6. Retailer contest;
7. Sweepstakes;
8. Rebates; and
9. Trade show
151
CHAPTER XIII
152
Sources and financial applications of funds are two most
important concerns of a small business owner. Errors in decision-
making regarding these two concerns could put in jeopardy the
existence and survival of the firm.
Financial planning provides small business operator with a
detailed approach to managing the financial activities of the
firm.
Importance of Financial Planning
• Financial planning provides the small business operator a
detailed approach to managing the financial activities of the
firm.
• Financial planning minimizes the risk of errors brought by
decision-making choices in the middle of operations without
the benefit of careful analysis.
153
It is an estimate of the income and
expenditures for a future period of time; usually
one year.
154
155
156
157
BRICOLAJE’ ESPOSAS
PROJECTED STATEMENT OF CASH FLOWS
For the Year Ended December 2016-2018
2016 2017 2018
Cash Flows from Operating Expense
158
159
COST OF GOODS SOLD MANUFACTURED
Direct Materials:
Manufacturing Overhead:
160
Sales Budget – is applicable to service firms identifies
each service and its quality that will be sold.
SALES
YEARS PRODUCTS UNITS SELLING PRICE SALES
TOTAL ₱265,190.40
TOTAL ₱297,927.65
TOTAL ₱334,717.84
161
162
1. Balance sheet – gives a financial profile of a business at any given
point, showing its assets, liabilities, and net worth.
2. Income statement – shows the revenue and other income,
expenses and net income for small business covering a period of time,
usually a year.
Four different measures in income statement:
a. gross profit ( sales minus cost of goods sold)
b. operating profit ( gross profit minus operating expenses)
c. profit before tax ( operating profit plus other income )
d. Net profit ( profit before tax minus the tax liability )
3. Statement of changes in financial position – designed to
explain the financial changes that occur in the company from one
accounting period to the next.
163
Calculating the Break-Even Point
ASSETS
Current Assets
Current Liability
Owner’s Equity
165
BRICOLAJE’ ESPOSAS
PROJECTED INCOME STATEMENT
For the Year Ended December 2016-2018
Operating Expenses
166
167
168
169
170
171
172
CHAPTER XIV
173
````Risks – refers to the uncertainty about loss or injury.
```When risks are not managed properly, they could cause
difficulties to the firm and which could even lead to
bankruptcy.
174
Types of
Risk
Speculative Pure
Event Event
(Desired) (Dreaded)
Occured
Did not
Did not
Occured
Occured
occured
No
Profit Loss profit/
Loss
No
loss175
176
Methods of Dealing with Risk
1. Avoiding the risk – method of dealing with risk
wherein the source of risk is eliminated.
2. Reducing the risk – refers to the steps undertaken to
reduce the likelihood of a loss.
3. Assuming the risk – the company assumes the risk
and gets ready for whatever loss comes from the risk
method.
4. Shifting the risk to an insurance company – the
process where the firm agrees to pay another firm in a
written contract.
177
Two General Classifications of
Insurance Coverage
(1) Life insurance policies – those that cover risks
of losing one’s life.
(2) Non-Life insurance policies – ex. Motor car,
surety, etc.
178
Two General Classifications of
Insurance Coverage
Insurance
Coverages
Life Non-Life
Endowment Other
Term Life Whole Life Types
Life
182
183
184
185
Switmar J. Awitan
Blk 34 Lot 7, Frontiera Subdivison
Gran Europa Lumbia, Cagayan de Oro City
[email protected]
09264729223
Career Objective: To enhance my professional skills in a dynamic and fast paced workplace.
Work Experience:
Year Company Place
March-May 2016 Maybank Tiano-Velez St., CDO
Seminars Attended:
Year Seminar Title
February 7, 2015 Business Leadership Seminar
February 13, 2016 Molding Future Business Leaders
August 31, 2015 Finance Leadership & Literacy Convergence
Educational Background:
Tertiary Level: Lourdes College
Course: Bachelor of Science in Business Administration major in Financial Management
Year Graduated: 2017
Secondary Level: Lourdes College Basic Education Department
Year Graduated: 2012
Personal Background:
Date of Birth: April 10, 1997
Place of Birth: Puntod, Cagayan de Oro City
Citizenship: Filipino
Civil Status: Single
Religion: Roman Catholic
186
Queenie T. Delvo
Blk 9 Lot 12, Solomon St., San Agustin Valley Homes
Upper Carmen, Cagayan de Oro City
[email protected]
09357593988
Career Objective: To use my skills in the best possible way for achieving the company’s goals.
Work Experience:
Year Company Place
April-May 2016 Development Bank Corrales St., CDO
of the Philippines
Seminars Attended:
Year Seminar Title
February 7, 2015 Business Leadership Seminar
February 13, 2016 Molding Future Business Leaders
August 31, 2015 Finance Leadership & Literacy Convergence
Educational Background:
Tertiary Level: Lourdes College
Course: Bachelor of Science in Business Administration major in Marketing Management
Year Graduated: 2017
Secondary Level: Southern Philippines College
Year Graduated: 2012
Personal Background:
Date of Birth: September 23, 1996
Place of Birth: Kulambogan, Lanao del Norte
Citizenship: Filipino
Civil Status: Single
Religion: Roman Catholic
187
Shemaiah L.Dinogyao
Zone 2 Katipunan
Villanueva, Misamis Oriental
[email protected]
09368419889
Career Objective: Seeking a responsible job with an opportunity for professional challenges.
Work Experience:
Year Company Place
N/A N/A N/A
Seminars Attended:
Year Seminar Title
January 22, 2016 Business Franchising Seminar
September 19, 2015 Social Media and SEO: Turning the Tides through the Digital Age
February 7, 2015 Business Leadership Seminar
Educational Background:
Tertiary Level: Lourdes College
Course: Bachelor of Science in Business Administration major in Marketing Management
Year Graduated: 2017
Secondary Level: DepED ALS
Year Graduated: 2008
Personal Background:
Date of Birth: September 20, 1990
Place of Birth: Northern Mindanao Medical Center
Citizenship: Filipino
Civil Status: Single
Religion: Roman Catholic
189
Karlo C. Pacana
Prk. 19 Manticao, Misamis Oriental
[email protected]
09177085215
Career Objective: To solve problems in an effective and creative manner in a challenging position.
Work Experience:
Year Company Place
March-May 2016 Lorenzo Tan Tiano-Velez St.
Multi-Purpose
Cooperative
Seminars Attended:
Year Seminar Title
January 22, 2016 Business Franchising Seminar
September 19, 2015 Social Media and SEO: Turning the Tides through the Digital Age
February 7, 2015 Business Leadership Seminar
Educational Background:
Tertiary Level: Lourdes College
Course: Bachelor of Science in Business Administration major in Marketing Management
Year Graduated: 2017
Secondary Level: Mindanao University of Science and Technology
Year Graduated: 2010
Personal Background:
Date of Birth: July 28, 1993
Place of Birth: Iligan City
Citizenship: Filipino
Civil Status: Single
Religion: IFI 190
Joy Ivy Eve E. Palac
Zone 9, Phase 4, Blk 5 Lot 11
Macanhan, Carmen, Cagayan de Oro City
[email protected]
09363025704
Career Objective: To obtain a full time position in a company which offers a professional working environment
and enables me to develop my skills.
Work Experience:
Year Company Place
March-May 2016 Maybank Tiano-Velez St., CDO
Seminars Attended:
Year Seminar Title
January 22, 2016 Business Franchising Seminar
September 19, 2015 Social Media and SEO: Turning the Tides through the Digital Age
August 31, 2015 Finance Leadership & Literacy Convergence
February 7, 2015 Business Leadership Seminar
Educational Background:
Tertiary Level: Lourdes College
Course: Bachelor of Science in Business Administration major in Financial Management
Year Graduated: 2017
Secondary Level: Carmen National High School
Year Graduated: 2012
Personal Background:
Date of Birth: December 22, 1996
Place of Birth: Mary’s Child Lying-In Clinic
Citizenship: Filipino
Civil Status: Single
Religion: Roman Catholic 191
Jelly Mae D. Uy
Villamar Subdivision
Iponan, Cagayan de Oro City
[email protected]
09759150193
Career Objective: To build a long-term career in a company with opportunities for career growth.
Work Experience:
Year Company Place
April-May 2016 Exquisite Lending Ilaya Carmen, CDO
Services Inc.
Seminars Attended:
Year Seminar Title
September 19, 2015 Social Media and SEO: Turning the Tides through the Digital Age
August 31, 2015 Finance Leadership & Literacy Convergence
February 7, 2015 Business Leadership Seminar
Educational Background:
Tertiary Level: Lourdes College
Course: Bachelor of Science in Business Administration major in Financial Management
Year Graduated: 2019
Secondary Level: Iponan National High School
Year Graduated: 2012
Personal Background:
Date of Birth: July 11, 1995
Place of Birth: Tondo, Manila
Citizenship: Filipino
Civil Status: Single
Religion: Roman Catholic 192