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    Diversity in Organizations

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    Ishan Kakkar
    1) Diversity in organizations refers to employing people from different backgrounds in terms of attributes such as gender, age, religion, etc. 2) There are two types of diversity - surface level diversity based on obvious attributes and deep level diversity based on less visible attributes like personality and values. 3) Discrimination in organizations can take forms like discriminatory policies, sexual harassment, intimidation, exclusion and incivility and hurts productivity.

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    Diversity in Organizations

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    Ishan Kakkar
    81 views15 pages
    1) Diversity in organizations refers to employing people from different backgrounds in terms of attributes such as gender, age, religion, etc. 2) There are two types of diversity - surface level diversity based on obvious attributes and deep level diversity based on less visible attributes like personality and values. 3) Discrimination in organizations can take forms like discriminatory policies, sexual harassment, intimidation, exclusion and incivility and hurts productivity.

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    1) Diversity in organizations refers to employing people from different backgrounds in terms of attributes such as gender, age, religion, etc. 2) There are two types of diversity - surface level diversity based on obvious attributes and deep level diversity based on less visible attributes like personality and values. 3) Discrimination in organizations can take forms like discriminatory policies, sexual harassment, intimidation, exclusion and incivility and hurts productivity.

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    81 views15 pages

    Diversity in Organizations

    Uploaded by

    Ishan Kakkar
    1) Diversity in organizations refers to employing people from different backgrounds in terms of attributes such as gender, age, religion, etc. 2) There are two types of diversity - surface level diversity based on obvious attributes and deep level diversity based on less visible attributes like personality and values. 3) Discrimination in organizations can take forms like discriminatory policies, sexual harassment, intimidation, exclusion and incivility and hurts productivity.

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    Diversity in Organizations

    By –
    Aditya Sharma (2019 MBA - 02)
    Ishan Kakkar (2019 MBA - 13)

    Organization Behaviour – MBA 1st Year


    Diversity : Definition
    In a workplace, “Diversity” means employing people who may be different from each other
    and who do not all come from the same background. Some of the key diversity examples are:

    National Origin Physical Appearance Religion

    Education Age Gender

    Sexual Orientation
    and many more ……

    Organization Behaviour – MBA 1st Year


    Types of Diversity : Surface Level

    Gender Surface Level Diversity


    Appearance Age
    Difference in easily perceived
    Surface characteristics.
    Level
    Culture Race It can lead employees to perceive
    one another through stereotype
    Religion
    & assumption.

    Organization Behaviour – MBA 1st Year


    Types of Diversity : Deep Level

    Deep Level Diversity Values

    Beliefs Personality
    Are individual differences that can
    only be learned through inter-action Deep
    with others. Level
    Work
    Ability
    More important for determining Preferences

    similarity as people get to know -one


    Attitude
    another.

    Organization Behaviour – MBA 1st Year


    Discrimination (Part 1)
    Discrimination means that we allow our behaviour to be influenced by stereotypes about
    groups of peoples.
    Unfair discrimination is very harmful for the organization & its employees and often leads to reduced
    productivity, negative conflicts & increased turnover. Some common types of discriminatory practices are as
    follows:

    Discriminatory Sexual
    Intimidation
    Policies Harassment

    Mockery & Incivility


    Exclusion
    Insults

    Organization Behaviour – MBA 1st Year


    Discrimination (Part 2)
    Discriminatory Policies • Denial of equal opportunities or unequal rewards for performance.

    • Unwanted sexual advances or physical conduct that leads to an


    Sexual Harassment offensive environment.

    Intimidation • Threats or Bullying.

    Mockery & Insults • Jokes or Negative Stereotypes.

    Exclusion • Left out of events, decisions opportunities etc.

    • Disrespectful treatment, aggressive behaviour, interrupting or


    Incivility ignoring.

    Organization Behaviour – MBA 1st Year


    Diversity Management
    Diversity management is planning & & implementing organizational systems & practices to
    manage people so that the potential disadvantages of diversity are minimized.

    Golden Rule
    ” Treat others as you want to be treated.”

    Some Diversity Management Techniques

    1. Respect for Individual & Cultural Differences.


    2. Implementing flexibility like a management tool, this includes flexible work
    arrangements (Part time), maternity leaves, dependent care services (day care).
    3. Measuring performance on value added & not on hours worked.
    4. Meet business objectives by helping employees meet personal needs.

    Organization Behaviour – MBA 1st Year


    Diversity Mgmt. : An HP Story
    60s to 70s - Equal Employment Opportunities
    80s - Affirmative Action
    Establishing a
    workplace free of 90s – Workforce Diversity
    discrimination Initiating proactive
    behaviours & 21st Century – Global
    actions in making Creating an Diversity
    EEO a reality for inclusive work
    environment that Putting differences
    everyone to work in the
    values all
    employees marketplace,
    workplace &
    community.
    HP’s diversity management policies are called open corporate policies. Their management style is called “management by walking
    around”. The motive at HP is that “everyone in the organization wants to do a good job”. This inclusive policy has been credited by HP
    CEOs overtime for making HP one of the largest Computer manufacturers in the world. After the passing away of Packard & Hewlett in
    1996 & 2001 respectively they are not just remembered by their contribution to HPs business but for their management style which
    transformed the ways corporations function. This has overtime been called the “HP Way”.
    Organization Behaviour – MBA 1st Year
    Diversity : Some Other Examples

    Diversity @ Infosys Diversity @ Ranbaxy

    1. First Company in India to establish a dedicated 1. Ranbaxy is an equal opportunities employer &
    office for diversity & inclusivity. this gets reflected in its rich & diverse workforce.

    2. Workforce at Infosys comprises of 89 2. Their motto is, “This diversity provides us the
    nationalities working in 32 countries. strength to reach out to the world & touch the
    lives of millions of people in different parts of the
    3. Women representation is around 34.7% globe.”

    4. Their motto is, “Talent diversity is the key to 3. Ranbaxy employs around 14000 people.
    propel our business growth engines & sustain
    momentum.” 4. Through these 51 nationalities are represented
    with approximately 26% foreign nationals.

    Organization Behaviour – MBA 1st Year


    Diversity Management Strategies
    How can we implement diversity management strategies into the Organization ?

    Creating Awareness & Sensitivity in


    Employee Engagement & Retention
    the minds

    Celebrating an Event or Milestone Attract employee from outside our usual


    talent banks

    Consider individual needs when Timely talking to the employee privately


    enforcing company policies

    Knowing the preferences of the Evaluating performance objectively


    employee

    Creating an inclusive environment Taking out staff to Lunch or Party

    Respect affirmative action & EEOs Value fairness & objectivity in selecting
    (Equal Employment Opportunities) employees

    Organization Behaviour – MBA 1st Year


    Ability
    ” Defined as an individual’s capacity to perform the various tasks in a job.”

    Intellectual Physical
    Abilities Abilities

    These are the abilities needed to perform mental


    The capacity to do tasks demanding:
    abilities.
    • Stamina
    General Mental Ability (GMA) is a measure of overall
    • Dexterity
    intelligence.
    • Strength
    There is no correlation between intelligence & job
    • Similar Characteristics
    satisfaction.

    Organization Behaviour – MBA 1st Year


    Dimensions of Intellectual Ability

    Verbal
    Number Aptitude Perceptual Speed Inductive Reasoning
    Comprehension

    Deductive Memory
    Spatial Visualization
    Reasoning

    Organization Behaviour – MBA 1st Year


    Dimensions of Physical Ability

    9 Basic Physical Abilities

    Strength Factors Flexibility Factors Other Factors

    Dynamic Strength Extent Flexibility Body Coordination


    Trunk Strength Dynamic Flexibility Balance
    Static Strength Stamina
    Explosive Strength

    Organization Behaviour – MBA 1st Year


    Effective Diversity Programs
    What Does An Effective Diversity Program Look Like ?

    Every organization has its own


    culture, and an effective program
    should meet your specific needs

    Information- Frequent
    based reassessment

    Diversity
    Mentoring
    managers
    Diversity and
    Targeted
    inclusion
    recruiting
    training

    Organization Behaviour – MBA 1st Year


    Thank You

    Organization Behaviour – MBA 1st Year

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