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    Prepared By: Zia Rahman Safi

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    qari saib
    Email etiquette refers to principles for appropriate email behavior. It depends on the recipient, as etiquette varies between friends, customers, bosses, and subordinates. Basic email etiquette rules for the workplace include using a professional email address and signature, a clear subject line, proper grammar and brevity, and avoiding unnecessary attachments or forwarding of emails. Following email etiquette helps convey professionalism, efficiency, and security.

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    Prepared By: Zia Rahman Safi

    Uploaded by

    qari saib
    30 views15 pages
    Email etiquette refers to principles for appropriate email behavior. It depends on the recipient, as etiquette varies between friends, customers, bosses, and subordinates. Basic email etiquette rules for the workplace include using a professional email address and signature, a clear subject line, proper grammar and brevity, and avoiding unnecessary attachments or forwarding of emails. Following email etiquette helps convey professionalism, efficiency, and security.

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    Email etiquette refers to principles for appropriate email behavior. It depends on the recipient, as etiquette varies between friends, customers, bosses, and subordinates. Basic email etiquette rules for the workplace include using a professional email address and signature, a clear subject line, proper grammar and brevity, and avoiding unnecessary attachments or forwarding of emails. Following email etiquette helps convey professionalism, efficiency, and security.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    30 views15 pages

    Prepared By: Zia Rahman Safi

    Uploaded by

    qari saib
    Email etiquette refers to principles for appropriate email behavior. It depends on the recipient, as etiquette varies between friends, customers, bosses, and subordinates. Basic email etiquette rules for the workplace include using a professional email address and signature, a clear subject line, proper grammar and brevity, and avoiding unnecessary attachments or forwarding of emails. Following email etiquette helps convey professionalism, efficiency, and security.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 15

    Prepared by: Zia rahman Safi

     What is etiquette?
    ◦ The rules which indicate the “correct” way to
    behave in a certain time and place.

    ◦ Basically They are the rules or expectations for


    appropriate behavior in a certain situation.

    Ex: business etiquette, class room etiquette, email


    etiquette, work/office etiquette etc
     Email etiquette refers to the principles of behavior that
    one should use when writing or
    answering email messages. It is also known as the code
    of conduct for email communication.

     Email etiquette depends upon to whom we are


    writing- Friends & Relatives, Partners, Customers,
    Superior or Subordinates.
     Professionalism: by using proper email language your
    company will convey a professional image.

     Efficiency: emails that get to the point are much more


    effective than poorly worded emails.

     security: employee awareness of email risks will protect


    your company from costly lawsuits.
    Basic Email
    Etiquette Rules of
    work place
     Always use subject line: It informs
    recipient what the email is about.
     Use a professional email address:
    If you work for a company, you should use your
    company email address.
     Know your internal policies

     Briefly introduce yourself

     Do not use email to discuss confidential


    information.
     Use proper spelling, grammar &
    punctuation.

     Do not write in ALL CAPITALS


     Do not attach unnecessary files:
    Wherever possible try to compress attachments and
    only send attachments when they are productive.

     Use proper structure & layout

     Only discuss public matters


     Try to keep the email brief

     Keep language gender neutral

     Use active instead of passive

     Double-check that you've selected the


    correct recipient

     Read the email before you send it


     Don't email when you are angry

     Do not use shortcuts: use full form of the words

     Do not Forward unnecessary/unrelated Emails


     Avoid irrelevant information: It can confuse your
    reader.

     Do not overuse Reply to All: Only use Reply to all if


    you really need your message to be seen by each person who
    received the original message.

     Do not use abbreviations: In business emails, do not


    use abbreviations such as Plz (please), BTW (by the way) and
    LOL (laugh out loud).
     Complementary Closings: Below table shows
    some complementary closings for various circumstances.

     Include a signature block

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