Project co-financed by

European Union Project co- financed

by Asean

PERSONNEL

European Committee 1
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

INTRODUCTION
 Companies can make investments and buy facilities
and equipment. However, the greatest resource that
a company has is its personnel.

 Cosmetic company should ensure that there are

sufficient qualified key personnel and staffs who are
adequately trained in the principles and application of
GMP to ensure:
• protection of the health of all personnel;
• protection of the product from contamination; and
• protection of product quality

European Committee 2
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

OBJECTIVE

 To provide in-depth understanding

regarding general requirement of the
personnel in the cosmetic
manufacturing facilities
 To be able to disseminate the
information on the organisation
structure

European Committee 3
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

SCOPE

The module will apply to all

personnel in the cosmetic
manufacturing facilities, such as :
 manufacturing
 quality control
 warehouse etc.

European Committee 4
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

GENERAL
REQUIREMENTS

European Committee 5
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

PRINCIPLE
 Establishment and maintenance of satisfactory
system of QA and manufacturing of cosmetic
products relies on people.
 Sufficient qualified personnel to carry out tasks
 Individual responsibilities must be clearly
understood by individuals concerned
 All personnel should be aware of the principles
of cosmetic GMP that affect them and
continuing training including hygiene
instructions, relevant to their needs
European Committee 6
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

GENERAL REQUIREMENT (1)

• Adequate number of qualified people
with practical experience versus
procedures, processes, equipments

• An individual’s responsibilities should

not be so extensive as to present a risk
to quality

European Committee 7
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

GENERAL REQUIREMENT (2)

• Individual written job description
• Adequate authority to carry out
responsibilities
• No gaps or unexplained overlaps
• Organization chart
Managing Director

Head of Head of Head of

Engineering/Maintenance Production Quality Control

Maintenance New Equipment Processing Packaging IPQC

European Committee 8
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

GENERAL REQUIREMENT (3)

• Prevent unauthorized access to

production, storage, quality control
• Stop personnel who do not work in
these areas using them as
passageways

European Committee 9
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

KEY PERSONNEL
 Key personnel (normally full time) positions include:
 Head of Production
 Head of Quality Control
 Heads of Production and Quality Control should be
independent of each other
 For a large organisation – may be necessary to
delegate some of the functions; however, the
responsibility cannot be delegated

European Committee 10
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

PERSONNEL TRAINING (1)

 Training, in accordance with a written programme for
 all personnel whose duties take them into
production; or
 into control laboratories; and
 for others whose activities could affect the quality
of the product
 On induction and continuing
 on theory and practice of GMP;
 approved by either the head of Production or QC as
appropriate
 training records should be kept
 training before undertaking any new task

European Committee 11
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

PERSONNEL TRAINING (2)

 Staff in special areas, e.g.

 working with hazardous materials should be
given specific training
 The concept of QA and its understanding and
implementation should be fully discussed during
training
 Practical effectiveness should be periodically
assessed e.g. assessment tests, number of
rejects, product complaint, return products

European Committee 12
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

VISITOR OR UNTRAINED PERSONNEL

 Must be given information in advance,

particularly about
personal hygiene; and
protective clothing requirements
 Must be accompanied and closely
supervised at all times

European Committee 13
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

PERSONNEL HYGIENE (1)

 All personnel must undergo health
examination
 Trained in the practice of personnel
hygiene
 Illness or open lesions – not allowed
 Report to supervisors any conditions
adversely affect the product quality

European Committee 14
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

PERSONNEL HYGIENE (2)

 Avoid direct contact of operator’s hands
and products including starting/ packaging
materials
 Wear clean body covering
 Smoking, eating, drinking, chewing and
keeping materials not related to production
not permitted
 Use of protective clothing in production
areas
European Committee 15
for Standardization
Implementing Agency
Project co-financed by
European Union Project co- financed
by Asean

European Committee 16
for Standardization
Implementing Agency