Vertu

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At a glance
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Some of the key takeaways are that Vertu produces luxury smartphones targeting high net worth individuals, with a focus on high quality materials, craftsmanship, and providing a bespoke concierge service. Over time it has expanded its target market and used marketing strategies like digital campaigns, celebrity endorsements and limited editions.

Vertu's target market has expanded over time from just targeting wealthy businessmen aged 35-50, to also targeting wealthy women and a broader age range of 30-50. It now aims to target those seeking status, image and a sophisticated lifestyle, as well as those who are talented and entrepreneurial.

Vertu has used various marketing strategies over time including digital campaigns using SMS, location and banner ads. It has also engaged celebrities to promote the brand and created limited edition phones in collaboration with brands like Ferrari. Other strategies included out of home advertisements and deep engagement with opinion formers.

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Premium

Quality

Utility
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Quality

Utility

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Premium

Quality

Utility

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BELLPERRE
Luxury

Premium

Quality

Utility

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T H E B R A ND
T HI S I S V E RT U
Pioneer in merging luxurious With Concierge, Vertu has
Established 1998 in UK, first Vertu has defined several
high-performance materials, created the world of mobile
product launched 2002 in industry standards and led
technology and services luxury services
Paris many design innovations

Own product development, Fully integrated value chain Direct to consumer approach
R&D and state-of-the-art from product to retail
production
Over The Years
Launch of flagship model “Signature”
Its key pad contains nearly 5 carat of ruby bearings
Market Segments
Stage
Behavioural
1  Benefits sought: status, image
Purchase occasion: self buy, gift
Purchase behaviour: high brand loyalty

Psychographic
Lifestyle: middle aged, sophisticated, exclusivity
Personality: extroverts, dominants, winners

Profile
Demographic: 35-50 years, Men
Socio-economic: upper class, superrich
Geographic: western world, Asia
Vertu seeks a broader market for luxury
smartphones
Stage Ascent phones are designed to be lightweight and durable,

2 made of aluminium or titanium with vulcanised rubber and


leather.

The Classics are simple and small handsets.

Ayxtas are flip phones that come in numerous variants and


colours.

The Quest is the first smartphone by Vertu, equipped with a


full QWERTY keyboard made from sapphire sculpted keys.

followed by Constellation in 2011 which was the company's


first touchscreen model.
U S I N G C A R E F U L LY S E L E C T E D
C E LE B R I T I E S TO E N GAG E
Vertu shifts from bling to emotional positioning
In February 2013, Vertu launched the Vertu Ti, the first Vertu
Stage handset to use an Android operating system.

In June 2014, Vertu's Signature Touch combines top tech with a


concierge
“Vertu's Signature Touch puts the luxury back into specs”

In October 2014, Vertu targets women with luxury phone launch


Named “The Vertu Aster”

Vertu has also made limited edition handsets in collaboration


with Ferrari, Bentley, Lapo Elkann , etc
Market Segments
Behavioural
 Benefits sought: status, image
Purchase occasion: self buy, gift
Purchase behaviour: high brand loyalty

Stage Psychographic

3 Lifestyle: middle aged, sophisticated, exclusivity


Personality: Talented, successful, and entrepreneurial either in
job or spirit

Profile
Demographic: 30-50 years, Men and women
Socio-economic: upper class, superrich
Geographic: western world, Asia , European
P R E M I U M G LO BAL

COVERAGE
OUT OF HOME ADVERTISEMENT
D E E P E N GAG E M E N T W ITH O P I N I O N
FORMERS
THE CURRENT COLLECTION
NEW SIGNATURE ASTER YOUR UNIQUE
SIGNATURE
TOUCH 2014, October VERTU
2014, June
. 2015, September . 2016
.

5
L A U N C H O F T H E N E W C A M PA I G N
G O I N G D I G I TA L
T H E S T R AT E G Y

Increase BrandAwareness

Vertu Digital Strategy

Improve Brand Perception /


Build Equity

Drive Retail Purchase

Drive Digital Purchase


OBJECTIVES

• An intense one month digital campaign in the UK designed to;

• Raise awareness of Vertu amongst HNWI (High Net Worth


Individual)

• Maximise engagement with the brand through the new Vertu.com

• Present information on the new Constellation Touch phone

• Encourage users to sign up for future Vertu communications

• Drive footfall into Vertu boutiques


PLAN

• Using a mix of channels to evaluate effectiveness;

• SMS Targeting of UK O2 customers (HNWI and who have roamed


extensively abroad)

• Location Targeting using Navteq and based on close proximity to Vertu


Boutiques

• Sponsorship of FT.com, Net-A-Porter and Vogue iPad Apps

• Mobile Web Display Banners on news outlets in key HNWI postcodes.


- very expensive - status relationship
- high brand awareness - status stories
- high brandpresence - self satisfaction
- very high onquality - symbolic meaning

RATIONAL RELATIONAL

FUNCTIONAL EMOTIONAL

- extravagant design - memorable brand experience


- unique craftmenship - high social approval
- high quality material - satisfy emotional desire

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