The document discusses the concepts of business ethics. It provides definitions of business ethics, managerial ethics, and professional ethics. It notes that business ethics is a complex area that deals with questions of right and wrong in organizational behavior. There are often tensions between individual, organizational, and societal values when it comes to ethical dilemmas in business. While there are no universal ethical codes, the document argues that businesses are generally better off acting ethically as it can increase credibility, trust, and relationships with stakeholders. An example dilemma about a man named Heinz considering whether to steal a drug to save his dying wife is also presented.
The document discusses the concepts of business ethics. It provides definitions of business ethics, managerial ethics, and professional ethics. It notes that business ethics is a complex area that deals with questions of right and wrong in organizational behavior. There are often tensions between individual, organizational, and societal values when it comes to ethical dilemmas in business. While there are no universal ethical codes, the document argues that businesses are generally better off acting ethically as it can increase credibility, trust, and relationships with stakeholders. An example dilemma about a man named Heinz considering whether to steal a drug to save his dying wife is also presented.
The document discusses the concepts of business ethics. It provides definitions of business ethics, managerial ethics, and professional ethics. It notes that business ethics is a complex area that deals with questions of right and wrong in organizational behavior. There are often tensions between individual, organizational, and societal values when it comes to ethical dilemmas in business. While there are no universal ethical codes, the document argues that businesses are generally better off acting ethically as it can increase credibility, trust, and relationships with stakeholders. An example dilemma about a man named Heinz considering whether to steal a drug to save his dying wife is also presented.
The document discusses the concepts of business ethics. It provides definitions of business ethics, managerial ethics, and professional ethics. It notes that business ethics is a complex area that deals with questions of right and wrong in organizational behavior. There are often tensions between individual, organizational, and societal values when it comes to ethical dilemmas in business. While there are no universal ethical codes, the document argues that businesses are generally better off acting ethically as it can increase credibility, trust, and relationships with stakeholders. An example dilemma about a man named Heinz considering whether to steal a drug to save his dying wife is also presented.
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Business Ethics
Is ‘Business Ethics’ an oxymoron ?
What is business ethics ?
Hazy, subjective area
Does not allow scientific analysis Suffers from fuzziness and definitional issues Deals with what is right & wrong, good & bad and desired human conduct Ethics & Values …..
At times, used interchangeably
Values is a set of beliefs germane to the
individual, group or organisation and basis of action…. A thought based concept
Ethics is a set of actions born out of beliefs,
attitudes and values…. Essentially an activity based concept Theoretical positions
Soul based school
Universal codes possible – Take recourse to spirituality – Vedanta, Hindu, Christian / catholic scriptures, yoga and meditation Mind based school Choice and rationality – Inherent goodness of mankind – Soul a metaphysical construct Defining Ethics …….
Ethics is person specific
Ethics is context specific
Ethics is culture specific
Definitional nuances
Managerial ethics – micro view –
examination of individual level behaviour
Business Ethics – macro view –
examination of organisational behaviour
Professional Ethics – professions
intimately connected to societal welfare Ethical Dilemmas
Can manifest in a covert manner
(Actions which defy clear cut solutions)
Can manifest in an overt manner
(Action is clearly unethical) Fraud, cheating, theft
In both cases, treatment remains subjective
Lacznaikk’s propositions
Ethical choices and conflicts are inherent in all
business decision making.
Ethical behaviour exists in a plane above law.
Lacznaikk’s propositions
There is no single standard agreeable to all
managers to be used for decision making. Diverse /often conflicting determinants, stemming from – Individual & Organisational values – Professional norms & Societal values.
Consensus about what constitutes ethical
behaviour diminishes as one proceeds from abstract to specific. Can business be better off being ethical? Credibility
Trust
Relationship with stakeholder
Business ethics …. A re-cap
Of more than cosmetic value
No universal codes – Person specific, – Context specific & – Culture specific Ethical dilemmas necessarily subjective Businesses are better off, being ethical ? Heinz Dilemma A woman was near death from a special kind of cancer. There was one drug that the doctors thought might save her. It was a form of radium that a druggist in the same town had recently discovered. The drug was expensive to make, but the druggist was charging ten times what the drug cost him to produce. He paid $200 for the radium and charged $2,000 for a small dose of the drug. The sick woman's husband, Heinz, went to everyone he knew to borrow the money, but he could only get together about $1,000 which is half of what it cost. He told the druggist that his wife was dying and asked him to sell it cheaper or let him pay later. But the druggist said: "No, I discovered the drug and I'm going to make money from it." So Heinz got desperate and broke into the man's store to steal the drug for his wife. Questions
Should Heinz steal the drug? Why ?
Suppose person dying is a stranger (or a pet), should Heinz steal the drug?
Should people do everything to save a life?
Heinz broke the law, does it make the act morally wrong?