Ethics 1

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Business Ethics

Is ‘Business Ethics’ an oxymoron ?


What is business ethics ?

Hazy, subjective area


Does not allow scientific analysis
Suffers from fuzziness and definitional
issues
Deals with what is right & wrong,
good & bad and desired human conduct
Ethics & Values …..

 At times, used interchangeably

 Values is a set of beliefs germane to the


individual, group or organisation and basis of
action…. A thought based concept

 Ethics is a set of actions born out of beliefs,


attitudes and values…. Essentially an activity
based concept
Theoretical positions

Soul based school


Universal codes possible – Take recourse
to spirituality – Vedanta, Hindu, Christian /
catholic scriptures, yoga and meditation
Mind based school
Choice and rationality – Inherent goodness
of mankind – Soul a metaphysical
construct
Defining Ethics …….

Ethics is person specific

Ethics is context specific

Ethics is culture specific


Definitional nuances

Managerial ethics – micro view –


examination of individual level behaviour

Business Ethics – macro view –


examination of organisational behaviour

Professional Ethics – professions


intimately connected to societal welfare
Ethical Dilemmas

Can manifest in a covert manner


(Actions which defy clear cut solutions)

Can manifest in an overt manner


(Action is clearly unethical)
Fraud, cheating, theft

In both cases, treatment remains subjective


Lacznaikk’s propositions

 Ethical choices and conflicts are inherent in all


business decision making.

 Ethical behaviour exists in a plane above law.


Lacznaikk’s propositions

 There is no single standard agreeable to all


managers to be used for decision making.
Diverse /often conflicting determinants,
stemming from
– Individual & Organisational values
– Professional norms & Societal values.

 Consensus about what constitutes ethical


behaviour diminishes as one proceeds from
abstract to specific.
Can business be better off
being ethical?
Credibility

Trust

Relationship with stakeholder


Business ethics …. A re-cap

Of more than cosmetic value


No universal codes
– Person specific,
– Context specific &
– Culture specific
Ethical dilemmas necessarily subjective
Businesses are better off, being ethical ?
Heinz Dilemma
 A woman was near death from a special kind of cancer.
There was one drug that the doctors thought might save
her. It was a form of radium that a druggist in the same
town had recently discovered. The drug was expensive to
make, but the druggist was charging ten times what the
drug cost him to produce. He paid $200 for the radium
and charged $2,000 for a small dose of the drug. The sick
woman's husband, Heinz, went to everyone he knew to
borrow the money, but he could only get together about
$1,000 which is half of what it cost. He told the druggist
that his wife was dying and asked him to sell it cheaper or
let him pay later. But the druggist said: "No, I discovered
the drug and I'm going to make money from it." So Heinz
got desperate and broke into the man's store to steal the
drug for his wife.
Questions

Should Heinz steal the drug? Why ?


Suppose person dying is a stranger (or a
pet), should Heinz steal the drug?

Should people do everything to save a life?


Heinz broke the law, does it make the act
morally wrong?

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