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Globalisation

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Organizational Behavior

An organization is consciously coordinated


social entity, with a relatively identifiable
boundary, that functions on a relatively
continuous basis to achieve common goals.
OB is a field of study that investigates the
impact that individuals, groups and
structure have on behaviour within
organizations, for the purpose of applying
such knowledge toward improving an
organization’s effectiveness.
 To learn about yourself and how to deal
with others
 You are part of an organization now, and
will continue to be a part of various
organizations
 Organizations are increasingly expecting
individuals to be able to work in teams, at
least some of the time
 Some of you may want to be managers or
entrepreneurs
 Challenges at the Individual Level
◦ Job Satisfaction
◦ Empowerment – Managers to workers
◦ Behaving Ethically
◦ Work life balance
◦ Networked Organizations- Intranet, ERP

 Challenges at the Group Level


◦ Working With Others – Lazy, hot-head, squealer,
lone wolf, boaster, critic, blameless
◦ Workforce Diversity – Castes, nationality, disabled
personnel, gender, age, contracts.
 Challenges at the Organizational Level
◦ Productivity
◦ Developing Effective Employees
 Absenteeism
 Turnover
 Organizational Citizenship
◦ Competition From the Global Environment
◦ Managing and Working in a Global Village
 Psychology
 Sociology
 Social Psychology
 Anthropology
 Political Science
Interpersonal
• Figurehead Symbolic Head

• Leader Responsible for the motivation


and direction of employees

• Liaison Maintains a network of outside


contacts who provide favors and
information
Informational
• Monitor Receives wide variety of
information

• Disseminator Transmits information

• Spokesperson Inside Out


Decisional
• Entrepreneur Searches Opportunities

• Disturbance handler Corrective Actions

• Resource allocator Makes or approves


significant organizational
decisions

• Negotiator

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