By Sachin

Agrawal
 It doesn't matter who you are, where you come
from. The ability to triumph begins with you.
Always.
 It is the totality of the person and not merely
external looks, but character, behavioral traits
and attitude towards life.
 Personality development – is the improvement of
behavioral traits such as communication skills,
interpersonal relationships, attitude towards life
and restoring our ethics.
 decisive  extrovert
 dedicated  flexible
 energetic  friendly
 organized  good communicator
 positive  good time-keeper
 practical  hard working
 accurate  imaginative
 adaptable
 committed
 can work under pressure

 cooperative
  careful
 passionate about what they do
love to talk about it

high energy

clarity of thinking

communicate to diverse audience

work through people (empowering)

 Self-control

 A keen sense of
justice and fairness
 Definiteness of
plans
 The habit of doing
more than being
paid for
 A pleasing
personality
 Sympathy and
understanding
 1. Give honest,
sincere appreciation.
 2. Arouse in the
other person an
eager want.
 3. Become genuinely
interested in other
people.
 4. Smile.
 5. Remember that a
man’s name is to him
the sweetest and most
important sound in
any language.
 6. Be a good listener,
encourage others to
talk about themselves
 7. Make the other
person feel important
and do it sincerely.
 8. Show respect for the
others persons
opinions. Never tell a
man he is wrong.
 9. The only way to get
the best of an
argument is to avoid it.
 10. If you are wrong
admit it quickly and
emphatically.
 11. Let the other
person feel that the
idea is his.
 12. Try honestly to see
things from the other
person’s point of
view.
 13. Ask questions
instead of giving
direct orders.
 14. Praise the slightest
improvement and
praise every
improvement.
 15. Let the other man
save his face.
 16. Use
encouragement. Make
the fault seem easy to
correct.
 17. Make the other
person happy about
doing the thing you
suggest.
 18. Fill your mind
with thoughts of
peace, courage,
health, hope and
prayer.
 19. Count your
blessings-not your
troubles.
 20. Try to profit from
your losses.
 Clothes make the man
and right clothes are
all about simple and
common sense.
 Dress smart, Don’t
overdo and don’t
underplay.
 Wear what suits you
best and present you
smartly.
 Wear clothing
that is the right
size for you and
fit you well.
 Make sure it is
always clean
and well-ironed
 Tips for Men:

 Well coordinated
conservative
colors work best.
 Light colored
shirts with dark
colored trousers.
Shirts:
 Best business bets
are still plain
white or blue and
smart stripes.
 Your collar must
fit you well.
 Shirt pockets
should not
remain full.
Trousers:
 The straight pleat
or without pleat
works best.
 Don’t go in for
large, loose pants.
 Fashion change
and you won’t
look smart, just
strange.
Trousers:
 Experimentations to
be left for casual
times with family &
friends.
 Do wear a belt,
matching with shoes
and not flashy one.
 The length & crease
of trouser is
important.
Ties:
 Here where your
own personality
comes in.
 Stay coordinated
and smart.
 The color should
match your shirt,
trouser or suit.
 Make sure it is well
knotted.
Socks and Shoes:
 Socks should match
your trousers and
should be clean.
 Wear a fresh pair
every morning as
stale socks smell.
 Shoes should be
coordinated to the
colors of your
clothes.
Socks and Shoes:
 Invest in at least two
good pairs black &
brown or tan.
 Your shoes must
always be polished
& clean.
 Make it a practice to
wipe your shoes
whenever you
freshen up.
Jewellery:
 A no-no for men
at work.
 Do restrict
yourself to a
watch and a ring,
unless you are a
rock singer – No
earrings, bracelets
& necklaces.
Tips for Women:
 Well-groomed quiet
business elegance is
what you are aiming
it.
 Some of the rules
that apply for men
are exactly the same
for women.
 Do not choose loud,
busy fabric which
takes the focus away.
 Choose fabric that
wears well through
the day, not crumpled
in a few hours.
 Women do more with
their faces. Make-up is
important but day
make-up should be
typically light and
suitable.
 Stay with quiet colors.
Other Tips :
 Your hands & nails
get observed all the
time. Keep them
regularly washed and
clean.
 Men must keep nails
short and well
trimmed.
 Women should avoid
extremely long nails.
Nail polish should be
light to medium color.
 Wash your face
frequently to appear
fresh specially in
summer.
 Do not use cheap
perfumes and strong
colognes.
 Get enough sleep &
energy food. It helps
not only in looking
good and feeling
better, but increases
your productivity.
 Stand when you
meet someone
for the first time.
 Look at the
person in the
eye.
 Smile.
 Say your name
clearly.
Shaking Hands :
 Comes with an eye
contact and smile.
 Handshake should
be firm but not the
squeeze.
 Lasts about three
seconds.
 Should be 2-3
shakes.
Cellular Phones:
 Turned Off.
 Avoid
‘Special’ ring
tones and
caller tunes.
 Personal
grooming is very
important for
professional and
personal life too.
 Simple techniques
helps to build self
& company image.
Body language
communicates
much more than
words. Body
language signals
are called
‘leakages’ because
you may try to tell
something, but the
truth will leak out
visually.
 Crossed arms or legs
 Carrying books or
papers across your
chest
 Slumped posture
 Sitting perched on
the edge of the chair
 Wringing hands
 Tapping foot
 Rocking legs
 Drumming fingers
 Biting nails
 Fiddling with the
jewelry or hair
 Covering your
mouth with your
hand while talking
 Rocking in your
chair
 Scratching a lot
 Clearing your throat
too much
 Cracking knuckles
 Grooming
yourself’
 Yawning when the
meeting is in progress
 Looking at your watch

repeatedly

 Blinkinga lot
 Tapping or clicking

pens
 GESTURE  MEANING
 Arms crossed  Defensiveness
on chest  Interest
 Head tilted  Evaluation,
 Stroking chin judgement
 Touching nose  Rejection, denial
GESTURE MEANING
 Unbuttoned shirt  Aggressiveness
 Joined finger tips  Confidence, pride
 Hand before  Uncertainty
mouth Interest
 Pupils of eye  Interest
dilated
 Leaning forward  Interest
 Leaning backward  Reserved
 Rubbing back of judgement
neck  Frustration
 Excessive blinking  Anxiety /
ignorance
 Seek to clarify your
ideas.
 Examine the true
purpose of each
communication.
 Consider the total
physical and human
setting whenever
you communicate.
 Consult others,
when appropriate
in planning
communication.
 Be meaningful of
the overtones as
well as the basic
content of your
message.
 Take the
opportunity when it
arises to convey
something of help or
value to the receiver.
 Follow up your
communication.
 Communicate for
tomorrow as well as
for today.
 Be sure your
actions support
your
communication.
 Seek not only to
be understood but
to understand as
well- be a good
listener.