Negotiation Skill For Human Resource Staffs

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What is negotiation

Areas of application of Negotiation skills


Benefit of having negotiation skills
The expected outcome
Useful guidelines of negotiation
Required characteristics for good negotiators
Challenges in negotiation process
Summary
There is organizational goal to be achieved at certain time in the
future to continue with Quality services

Each task is executed by interaction of different departments and


employees of having different expectation and needs working as a
team

In this process a conflict may arise as a result of misunderstanding


between their expectation the things actually happening.
Because human needs are endless and dynamic

So there is a must to negotiate among individual


employee to attain the designed objective

HR personnel are responsible to deal with such


circumstances

But,HR personels should have the skills how to


negotiate and settle things
Discussion among individuals, each one
trying to present his/her best idea to come
to a conclusion benefiting them.
It is a process where people sit together,
evaluate the misunderstanding and then
come out with an alternative/agreement.
Negotiation is essential in every walk of

life for a peaceful and stress free living.


Hiring of well experienced people
Negotiating salaries ,appraisal ,other benefits
Managing change initiatives
Dealing with employee conflicts
Dealing with dissatisfied, debating employees
Making downsizing and outsourcing decisions
Developing leadership skills among your talent
pool
In managing some aspect of organizational
culture
Bringing in new management system
Know how to reduces conflicts and
improves the relation among individual
workers
To reduce attrition rate.
To get well experienced staffs
To help organization achieve the designed
goals
Improved employee morale,
improved productivity,
Change in organizational culture
Being harmonious, alignment and
competitive.
Any time you are involved in helping two or more
Employees, people should come to an agreement,
you are, HR people, handling a negotiation then;

Be emotionally neutral look at the issue.

Find out the real, not the assumed, needs of

every employee ,stakeholder or group.

Deal with the real power holders.


Identify all problems you see holding back a
successful arrangement.
Clarify all questions with probing-led questions.
Have a valid Mission and purpose
Never begin negotiations by offering a
compromise.
Preparation
- It is essential that an individual prepares well for negotiation
Stay alert
- Keep your eyes and ears open during negotiation.
Confidence
- Confidence is the key to an effective negotiation.
Be cautious
- Be very careful with your every steps.
Avoid delays
- One should always reach for business meetings on time
Understand the other person well
- For an effective negotiation, it is important that you
understand the needs and expectations of the other
person as well.
Dont cheat anyone
- One should be honest during negotiation
Always has an alternate plan with you
- If your plan A fails, make sure you are ready to present
your plan B.
Be a good communicator
Clarity in thoughts is important and ideas must
be communicated clearly to the other person.
Be patient
Negotiation needs time and one ought to be
patient enough to interact, understand the
second party and make his points clear.
One should not act pretend things
Be yourself and try to react in a normal way
when individuals are not ready to
understand the second party at all.
Lack of time.
One should never be in a hurry. You need time to
convince others.
Going unprepared for a negotiation
Lack of patience
also leads to a bad negotiation
Criticism, sarcasm, derogatory remarks
are the biggest threats to an effective negotiation
Being too rigid
is one of the biggest challenges to an effective
negotiation.
Lack of confidence
is again one of the major threats to
negotiation.
Because an individual gains nothing out of
conflict and misunderstanding rather it leads
to stress and anxiety.
Hence it is always advisable to compromise
to the best extent possible and try to find out
an alternatives which satisfies all.

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