The document discusses negotiation skills for HR personnel. It outlines key areas negotiation is used, like hiring and salaries. Effective negotiation requires preparation, understanding other perspectives, and clear communication. Challenges include lack of time, patience, and flexibility. Overall negotiation is important for resolving conflicts at work and achieving organizational goals.
The document discusses negotiation skills for HR personnel. It outlines key areas negotiation is used, like hiring and salaries. Effective negotiation requires preparation, understanding other perspectives, and clear communication. Challenges include lack of time, patience, and flexibility. Overall negotiation is important for resolving conflicts at work and achieving organizational goals.
The document discusses negotiation skills for HR personnel. It outlines key areas negotiation is used, like hiring and salaries. Effective negotiation requires preparation, understanding other perspectives, and clear communication. Challenges include lack of time, patience, and flexibility. Overall negotiation is important for resolving conflicts at work and achieving organizational goals.
The document discusses negotiation skills for HR personnel. It outlines key areas negotiation is used, like hiring and salaries. Effective negotiation requires preparation, understanding other perspectives, and clear communication. Challenges include lack of time, patience, and flexibility. Overall negotiation is important for resolving conflicts at work and achieving organizational goals.
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What is negotiation
Areas of application of Negotiation skills
Benefit of having negotiation skills The expected outcome Useful guidelines of negotiation Required characteristics for good negotiators Challenges in negotiation process Summary There is organizational goal to be achieved at certain time in the future to continue with Quality services
Each task is executed by interaction of different departments and
employees of having different expectation and needs working as a team
In this process a conflict may arise as a result of misunderstanding
between their expectation the things actually happening. Because human needs are endless and dynamic
So there is a must to negotiate among individual
employee to attain the designed objective
HR personnel are responsible to deal with such
circumstances
But,HR personels should have the skills how to
negotiate and settle things Discussion among individuals, each one trying to present his/her best idea to come to a conclusion benefiting them. It is a process where people sit together, evaluate the misunderstanding and then come out with an alternative/agreement. Negotiation is essential in every walk of
life for a peaceful and stress free living.
Hiring of well experienced people Negotiating salaries ,appraisal ,other benefits Managing change initiatives Dealing with employee conflicts Dealing with dissatisfied, debating employees Making downsizing and outsourcing decisions Developing leadership skills among your talent pool In managing some aspect of organizational culture Bringing in new management system Know how to reduces conflicts and improves the relation among individual workers To reduce attrition rate. To get well experienced staffs To help organization achieve the designed goals Improved employee morale, improved productivity, Change in organizational culture Being harmonious, alignment and competitive. Any time you are involved in helping two or more Employees, people should come to an agreement, you are, HR people, handling a negotiation then;
Be emotionally neutral look at the issue.
Find out the real, not the assumed, needs of
every employee ,stakeholder or group.
Deal with the real power holders.
Identify all problems you see holding back a successful arrangement. Clarify all questions with probing-led questions. Have a valid Mission and purpose Never begin negotiations by offering a compromise. Preparation - It is essential that an individual prepares well for negotiation Stay alert - Keep your eyes and ears open during negotiation. Confidence - Confidence is the key to an effective negotiation. Be cautious - Be very careful with your every steps. Avoid delays - One should always reach for business meetings on time Understand the other person well - For an effective negotiation, it is important that you understand the needs and expectations of the other person as well. Dont cheat anyone - One should be honest during negotiation Always has an alternate plan with you - If your plan A fails, make sure you are ready to present your plan B. Be a good communicator Clarity in thoughts is important and ideas must be communicated clearly to the other person. Be patient Negotiation needs time and one ought to be patient enough to interact, understand the second party and make his points clear. One should not act pretend things Be yourself and try to react in a normal way when individuals are not ready to understand the second party at all. Lack of time. One should never be in a hurry. You need time to convince others. Going unprepared for a negotiation Lack of patience also leads to a bad negotiation Criticism, sarcasm, derogatory remarks are the biggest threats to an effective negotiation Being too rigid is one of the biggest challenges to an effective negotiation. Lack of confidence is again one of the major threats to negotiation. Because an individual gains nothing out of conflict and misunderstanding rather it leads to stress and anxiety. Hence it is always advisable to compromise to the best extent possible and try to find out an alternatives which satisfies all.