MENDIAGNOSIS PC & PERIFERAL

PERMASALAHAN PENGOPERASIAN

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 Mengidentifikasi Masalah Melalui Gejala
muncul

Klasifikasikan masalah berdasarkan kelompok

mengisolasi masalah

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Module 5 Peripheral Perform Care

 Tujuan Pembelajaran
Peserta diklat mampu mengidentifikasi gejala
kesalahan atau kerusakan pada saat pengoperasian
PC.
Peserta diklat mampu mengidentifikasi jenis-jenis
pesan atau peringatan kesalahan yang terjadi pada
saat booting atau PC digunakan.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 Mengidentifikasi Masalah Melalui Gejala
Muncul Pesan atau Peringatan Kesalahan Saat
Booting pada PC Melalui POST

Apa itu POST???

POST fungsi???

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 POST (Power-on Self Test) test is done by the PC
to check the functions of the components that
support the PC is working properly.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 POST allows the user to detect,
isolate, determine, find and fix errors
that can damage or irregularities the
occur on the PC.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 1) POST (Power on Self-Test) Procedure
1. Power 6. Check I/O
Supply Test controller and bus
controller

2. Checking of
the BIOS and 5. 16 KB of memory must be available and
its contents can be read & write for the ROM BIOS
and save the POST code.

3. CMOS Check 4. Check the CPU

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 2) Message or Error Warning of the POST
(Power on Self-Test)
No Symptoms Message / Warning Error
According to the
1 Monitor and CPU Off, 1. Installation of physical power
sequence of no beep to AC voltage 110/220V
2. Power supply
procedures done by
POST BIOS then the 2 CPU On, Monitor Off,
No beep
1. Installing the data cable from
the VGA card to Monitor
symptoms of problems 2. Monitor

that appear are as 3 CPU On, Monitor Off, Adjusted to beep

theres a beep
follows:

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 Code AWARD BIOS Beep
No Symptoms Message or Warning Error

1 1 short beep PC in a good condition

2 1 long beep Memory Problem
1 long beep
3 2 short beeps Damage in DRAM parity module

1 long beep
4 Damage at the VGA.
3 short beeps

Beep Corruption in the memory module or

5 memory video
continuously

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 AMI BIOS Beep Code
No Symptoms Message/warning error

1 1 short beep DRAM failed to refresh

2 2 short beep Circuit fails to check

3 3 short beep BIOS fails to access the first 64KB memory
4 4 short beep Timer on the system failed to work.
5 5 short beep The motherboard can not run the processor
6 6 short beep Controller on the keyboard can not work properly.

7 7 short beep Video Mode error

8 8 short beep VGA memory test failed

9 9 short beep Problem at BIOS ROM checksum error

10 10 short beep Error CMOS shutdown read / write

11 11 short beep Chache memory error

1 long beep 3 Conventional / Extended memory corrupted

12
short beep
1 long beep Image display test failed
13
8 short beep

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 IBM BIOS Beep Code
No Symptoms Message/Warning Error

No beep Power supply is broken, monitor card / RAM is not

1
installed

2 1 short beep Normal POST, and PC in good condition

Beep continuously Power supply is broken, monitor card / RAM is not

3
installed
Short beeps Power supply is broken, monitor card / RAM is not
4
repeated installed

5 1 long beep short Motherboard Problems

beep 1

6 1 long beep 2 short The problem at VGA Card (mono)

beeps
1 long beep 3 beeps
7 The problem at VGA Card (EGA).
short

8 3 long beeps Keyboard error

9 1 beep, blank screen VGA card circuits

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 Evaluation
1. What the meaning of POST?
2. What a function of a POST!
3. What beep code on each computer the
same? Explain!

Task!
. Turn on the PC, observe and record the
process going, match with the theory that
there is!

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 DIAGNOSE PC & PERIPHERALS
OPERATION PROBLEMS

Classify the problem based on the group

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 Learning Objectives
Training participants able to classify the problems and
the operation of the PC peripherals based on the group
problem.
Training participants are able to identify possible causes
of the problems the PC and peripherals.
Training participants able to determine the initial
hypothesis of the operation causes PC and peripherals.

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Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 Problems Classification

A. Hardware
1. Internal
Content of the CPU include:
motherboard, VGA card,
CHIP BIOS, RAM, Sound
card, processor, Hard disk,
CD ROM, Power supply and
other components that
installed, monitor, keyboard,
mouse and others.

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Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 2. External
Such as: printer,
external modem,
an external TV
tuner, scanner,
and so on.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 B. Software
1. BIOS Software
Such as: hardware, application programs,
and user to be the system that can work.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 2. Operating System
Such as: hardware, application
programs, and user to be a system that
can work.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 3. Program application
Program applications are all the addition to
the software operating system, including
the application program such as: offices,
including programming languages, viruses,
utility and others.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 Evaluation
1. Computer problems can be classified based on what?
2. If the left mouse button is clicked does not work, any damage that may
occur early hypothesis and determine the cause of damage is!
3. Why should computer use the driver?

Task!
4. Make a classification problem based on computer hardware, software,
and the problem.
5. Understand symptoms and problems that occur when the hardware
component drivers removed or deleted the file on the computer.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 DIAGNOSE PC & PERIPHERALS
OPERATION PROBLEMS

Isolate problems
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 Learning Objectives
1. Training participants were able to conduct the
examination of the computer with problems in
accordance with the correct sequence.
2. Training participants able to isolate the
problem so that troubleshooting can be done
correctly.

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Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

1) All the equipments
are installed according
Procedure Test 13) Isolate problems

to the required port.

12) Determine the
first hypothesis of
2) Computer Booting 6) Checking the disk 7) Checking hardware cause of the
and CDROM and software damage problem
reading through possibilities .
3) Checking Keyboard Windows Explorer
and Mouse function. 8) PC Checking 11) Classify the
problems

4) Checking display 5) Checking

on the monitor parallel and 9) Identifying 10) Analyze the problems
screen USB port via problems
Microsoft word .

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Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 Isolate problems
The steps in solving computer problems are as follows:

1) Identify the problem

Problems that have been identified with several
procedures, including through POST.

2) Analyzing the problem

Message / warning errors that are indicated through
POST or by other PC components can be a source
component that causes the occurrence of problems.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 3) Classify the problems
Grouping the problems, can be done based on the
hardware, or software problem itself.

4) Determine the initial hypothesis of the problem

By Classify the problem,so we can determine the
initial hypothesis of the error part and cause of
problems. This is used as reference to find the right
way in overcoming the problem and prevent re-
occurrence of the same problem.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 5) Isolate problems
Problems that have been classified, focused on
the scope of the small. This makes it easier to
find the source of the problem, and is not going
wrong in handling the problem.
6) The improvement actions can be done.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 Evaluation
1. Call and describe the steps diagnose PC problems with a
structure in accordance diagnose computer problems!
2. If the image display Is the computer monitor resolution is
too rough, if need to format the hard disk? If not, how
diagnosis of the problem!

Task!
. Take steps diagnose computer problems are structured and
to experiment with the application on the PC.
Observed, recorded, and a table (free) processes that
occur during the experiment on the PC.

Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 Daftar Pustaka

Dikmenjur. 2004. Melakukan Mendiagnosis

Permasalahan Pengoperasian PC dan Periferal.
Modul TKJ Dikmenjur. Jakarta

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Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS

 THAT ALL AND THANK YOU

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Module 3 DIAGNOSE PC & PERIPHERALS OPERATION PROBLEMS