Chapter 7 Stress

NATURE OF
STRESS
Group: 1
Hahn Alvarado
Moses De Alban
Clarisse Mae Ayora
Antonette De
Asis
Chelsea Castello
Emmie Dela Cruz
Pamela Cruz
Rinna Mae Diaron
Jorrel Custodio
NATURE OF STRESS
Stress Defined
A persons adaptive response to a stimulus that
places excessive psychological or physical
demands on that person.
NATURE OF STRESS
The Stress Process by Dr. Hans Selye
A. The general adaptation
syndrome (GAS) identifies
three stages of response to
a stressor: alarm, resistance,
and exhaustion.
NATURE OF STRESS
The Stress Process by Dr. Hans Selye
B. Distress and Eustress
Eustress is the pleasurable stress that
accompanies positive events.
Distress is the unpleasant stress that accompanies
negative events.
Individual Differences
Type A and B Personality Profiles - First observed by
two cardiologists, Meyer Friedman and Ray Rosenman.
Hardiness and Optimism
Hardiness - is a persons ability to cope with stress.
Optimism - is the extent to which a person sees life in
positive or negative terms.
- glass half filled with water.
Cultural differences
In Germany, major causes of stress are time pressure
and deadlines.
In South Africa, long work hours more frequently lead
to stress.
In Sweden, the major cause of stress is the
encroachment of work on peoples private lives.
Gender Difference
Research suggests that women are perhaps more
prone to experience the psychological effects of stress,
whereas men may report more physical effects.
Common Causes of Stress

Organizational Stressors
Organizational stressors are various factors in the
workplace that can cause stress. Four general sets of
organizational stressors are task demands, physical
demands, role demands, and interpersonal demands.

Task Demands - stressors associated with the specific job
a person performs. Some occupations are by nature more
stressful than others.
Occupation
Security
Overload

Physical Demands - physical requirements on the
worker; these demands are a function of the physical
characteristics of the setting and the physical tasks the
job involves.
Temperature
Office Design

Role Demands
Roles
defined
as
set
of
expected
behaviors
associated with a particular position in a group or

organization. Roles are perceived by different people
with different expectations and can be a source of
stress due to the following:
Role Ambiguity
Role Conflict
Role Overload

Interpersonal Demands
Group Pressures
Leadership Style
Conflicting Personalities and Behavior

Life Stressors
Stress in organizational settings also can be influenced
by events that take place outside the organization.
Life change
Life trauma
Consequences of Stress
Stress can produce:
Individual consequences
Organizational consequences
Burnout
Individual Consequences
Outcomes that mainly affect the individual
It can also affect the organization, either directly or
indirectly
Organizational Consequences
Burnout
a general feeling of exhaustion that develops when a
person simultaneously experiences too much pressure
and has too few sources of satisfaction
Burnout
People with high aspirations and strong motivation to get things

done are prime candidates for burnout under certain conditions
Individual is likely to put too much of himself into the job

person may well keep trying to meet his own agenda while
simultaneously trying to fulfill the organizations expectations
Effects of this situation are prolonged stress, fatigue,

frustration and helplessness under the burden of
overwhelming demands
Burnout
Loss of self-confidence and psychological withdrawal
follow
Individual may:
Dread going to work in the morning
Put in longer hours but accomplish less than before
May display mental and physical exhaustion
MANAGING STRESS IN
WORKPLACE
Work-Life Linkages
Fundamental Work-Life Relationships
Work Life
Work-Life Relationships current job

any relationships between dimensions
career goals
of the persons work life and the
interpersonal
persons personal life.
relations at work
job security.
Personal Life
the persons spouse

or life companion,
children, or elderly
parents
personal life
Stress will occur when there is a

interests
basic inconsistency or incompatibility between a persons
life networks
friendship
dimensions.
Work-Life Linkages
Balancing Work-Life Linkages
not easy to do because demands from both sides can
be extreme and people may need to make trade-offs.
Importance of long-term versus short-term
perspectives
Significance of evaluating tradeoffs between values
NATURE OF
STRESS
Group: 1
Hahn Alvarado
Moses De Alban
Clarisse Mae Ayora
Antonette De
Asis
Chelsea Castello
Emmie Dela Cruz
Pamela Cruz
Rinna Mae Diaron
Jorrel Custodio
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NATURE OF

Common Causes of Stress

Common Causes of Stress

Common Causes of Stress

Common Causes of Stress

associated with a particular position in a group or

Common Causes of Stress

Common Causes of Stress

Outcomes that mainly affect the individual

It can also affect the organization, either directly or

People with high aspirations and strong motivation to get things

Individual is likely to put too much of himself into the job

Effects of this situation are prolonged stress, fatigue,

Work-Life Relationships current job

the persons spouse

Stress will occur when there is a

Thank You for

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