Scribd Logo
Upload

Welcome to Scribd!

  • 95 views

    Trust Is A Peculiar Resource It Is Built Rather Than Depleted by Use.

    Uploaded by

    shivanshu123
    Trust is built through positive interactions and destroyed through negative ones. Building trust requires listening fully to others, being reliable and consistent, appreciating others, and having open and frank conversations. Rebuilding trust after a violation requires immediate action, a thorough apology, restitution, and restating expectations to repair the relationship over time through consistent trustworthy behavior. The media and education systems can facilitate rebuilding trust by documenting reparative efforts and promoting structured dialog between parties.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Trust Is A Peculiar Resource It Is Built Rather Than Depleted by Use.

    Uploaded by

    shivanshu123
    95 views26 pages
    Trust is built through positive interactions and destroyed through negative ones. Building trust requires listening fully to others, being reliable and consistent, appreciating others, and having open and frank conversations. Rebuilding trust after a violation requires immediate action, a thorough apology, restitution, and restating expectations to repair the relationship over time through consistent trustworthy behavior. The media and education systems can facilitate rebuilding trust by documenting reparative efforts and promoting structured dialog between parties.

    Original Description:

    PPT

    Original Title

    Interpersonal Trust

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Trust is built through positive interactions and destroyed through negative ones. Building trust requires listening fully to others, being reliable and consistent, appreciating others, and having open and frank conversations. Rebuilding trust after a violation requires immediate action, a thorough apology, restitution, and restating expectations to repair the relationship over time through consistent trustworthy behavior. The media and education systems can facilitate rebuilding trust by documenting reparative efforts and promoting structured dialog between parties.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    95 views26 pages

    Trust Is A Peculiar Resource It Is Built Rather Than Depleted by Use.

    Uploaded by

    shivanshu123
    Trust is built through positive interactions and destroyed through negative ones. Building trust requires listening fully to others, being reliable and consistent, appreciating others, and having open and frank conversations. Rebuilding trust after a violation requires immediate action, a thorough apology, restitution, and restating expectations to repair the relationship over time through consistent trustworthy behavior. The media and education systems can facilitate rebuilding trust by documenting reparative efforts and promoting structured dialog between parties.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 26

    INTERPERSONAL

    TRUST

    "Trust is a peculiar
    resource; it is built rather

    TRUST:
    Firm reliance on the
    integrity, ability, or
    character of a
    person or thing.

    Why are
    trusting
    relationships
    so important in
    the workplace?

    85% of
    problems in
    the workplace
    are due to
    interpersonal
    problems,
    rather than
    lack of

    Connecting
    The connections we make are what
    pull us through hard times and give
    meaning to the good. Simply put, we
    need one another. We need
    connections that matter,
    connections that are heartfelt. We
    need to connect--or reconnect--to
    our friends, our families, our
    neighbors, our communities. We
    also need to connect--or
    reconnect---to
    our M.
    pasts,
    our 1999
    Edward M. Hallowell,
    D., Connect,

    Human Moments
    aA human moment occurs
    anytime two or more people
    are together, paying
    attention to one another.
    These connections are the
    key to what counts in life,
    from a happy family to a
    successful business to a
    Edward M. Hallowell, M. D., Connect, 1999
    sense of inner peace, even

    What is Trust?
    "Trust is a psychological state
    comprising the intention to accept
    vulnerability based upon positive
    expectations of the intentions or
    behavior of another."
    "an individual's belief in, and
    willingness to act on the basis of, the
    words, actions, and decisions of
    another."
    Trust is a positive expectation that
    another will not-through
    words,actions,or decisions-act

    Nature of Trust

    Dimensions of Trust

    Trust & Leadership


    As one author noted:
    Part of the leaders task has been,
    and continues to be, working with
    people to find and solve problems,
    but whether leaders gain access to
    the knowledge and creative thinking,
    they need to solve problems depends
    on how much people trust them.
    Trust & Trust-worthiness modulate
    the leaders access to knowledge &
    cooperation.

    Types of Trust
    Deterrence-Based
    Trust

    Types
    Knowledge-Based
    Trust

    IdentificationBased
    Trust

    Trust Equation
    Trust = (A1+A2+A3)*(A4+A5)
    R

    Where.
    A1= Aspirations(of the followers)
    A2= Abilities(of the leader)
    A3= Actions(of the leader)
    A4= Alignment(b/w the aspirations of the
    followers & actions of the leader)
    A5= Articulation
    R= Resistance

    Basic Principles of Trust


    Mistrust drives out trust.
    Trust begets trust.
    Growth often masks mistrust.
    Decline or downsizing tests the
    highest levels of trust.
    Trust increases cohesion.
    Mistrusting groups self-destruct.
    Mistrust generally reduces
    productivity.

    Probably the most fundamental


    ingredient of effective teams is trust.
    Trust is belief in the reliance, ability,
    and integrity of the other. Unless
    team members trust one another; the
    team leader, management, and
    managers may find that building an

    Building trust
    Trust is a major brick in the
    foundation
    of interpersonal relationships,
    whether
    it is between parents and children,
    friends, or lovers.
    It is just as easy to build trust as it
    is to break it down on a daily basis.
    If your interpersonal relationships are
    plagued by that deadly element
    called

    Here are 7 steps to build


    Trust:

    STEP 1) Envision Trust


    Clarify exactly what you want. Get
    motivated with a clear picture of the value
    of building trust. Affirm what it will take to
    create trust. Start with the end in mind.
    STEP 2) Listen Fully
    Allow yourself to listen completely to
    others. Listening leads to understanding
    which causes trust. Use what you hear to
    adjust your trust-building activities. Keep
    opening yourself and listening.
    STEP 3) Open Yourself
    Discover what it takes for you to be open
    with others in your workplace. Build inner
    compassion for those you fear or dislike.

    STEP 4) Appreciate Others


    effectively such that you encourage desired
    behaviours and strengthen mutual trust.
    Notice the enormous impact of appreciation.
    STEP 5) Be Reliable and Consistent
    Upgrade your reliability and consistency to
    sustain high trust levels. Raise your
    awareness of your behaviours that threaten
    trust. Learn valuable techniques for reducing
    your own unintended breaking of trust.
    STEP 6) Converse Frankly
    Plan and carry out constructive conversations
    with key people with whom you are building
    trust. Build stronger foundations of trust.
    Mend past misunderstandings. Engage in
    building trust.
    STEP 7) Notice the Difference
    Become aware of the subtle and the obvious

    Practical Implications for


    Rebuilding
    Trust
    What Individuals
    Can Do
    As we have noted earlier, effective trust
    repair is often necessary to resolve conflicts.
    Although this process is difficult, there are
    steps the offender can take to enhance the
    likelihood of stimulating the victim's
    willingness to reconcile, and further the trust
    rebuilding process. However, we stress that
    rebuilding trust is a process, not an event.
    Take immediate action after the violation.
    Provide an apology & give a thorough
    account of what happened.
    Provide restitution/penance.
    Restate and renegotiate expectations

    What the media can do?


    While themediacannot directly rebuild
    trust between the parties, they can
    facilitatedialogand provide
    documentation of trust-rebuilding
    efforts.Reparative effortsby offenders
    may carry additional weight when
    conducted voluntarily and in a public
    forum.
    What the Educational System Can Do
    As with trust-building initiatives, the
    educational system can help parties
    rebuild trust
    bypromotingworkshopsanddialoggroups
    that bring the parties together. Safe and
    structured programs can allow the victims
    to articulate their interests and

    You might also like