Organizational Behavior: Lecture#1
Organizational Behavior: Lecture#1
Organizational Behavior: Lecture#1
Lecture#1
Instructor:
Muhammad Irfan Bajwa
Organizational Behavior
What is Organization?
A social entity that has a collective goal and is linked
with the external environment.
What is Behavior?
Action or response of a system or an organism to
various stimuli or inputs.
A Manager is:
A person who oversees the activities of others and
who is responsible for attaining goals in an
organization.
Managers normally:
Make decisions
Allocate resources
Direct the activities of others
Align individual goals with organizational goals
Management Functions
Planning
Organizing
Leading
Controlling
Management Functions
Planning
Planning function encompasses defining an organizations
goals, establishing an overall strategy, and developing a
comprehensive set of plans to integrate and coordinate
activities.
Organizing
Designing an organizations structure is called
Organizing. It includes determining what tasks are to
be done, who is to do them, how tasks are grouped,
who reports whom, and where the decisions are to be
made.
6
Management Functions
Leading
The Leading function includes motivating the employees,
directing the activities of others, selecting the most
effective communication channels, and resolving conflicts
among members.
Controlling
Controlling function includes monitoring the
organizations performance, comparing it with
previously set goals, and taking potential corrective
measures.
Management Roles
Interpersonal Role
Managers need good people skills along with the technical skills
to be successful. In an interpersonal role, managers frequently
act as Figurehead, leader, and Liaison.
Informational Role
Managers also collect and disseminate information as
Monitors, Disseminators, and Spokespersons.
Decisional Role
In a decisional role, managers make choices as
entrepreneurs, disturbance handlers, resource
allocators, negotiators.
8
Management Skills
Technical Skills
Ability to apply specialized knowledge or expertise
Human Skills
Ability to work with, understand, and motivate other
people both individually and in groups
Conceptual Skills
Ability to analyze and diagnose the complex situation
and act accordingly.
Traditional Management
Decision Making, Planning, Controlling
Communication
Exchanging routine information and processing
paperwork
Networking
Socializing, politicking, and interacting with outsiders
10