Organizational Behavior: Lecture#1

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Organizational Behavior

Lecture#1

Instructor:
Muhammad Irfan Bajwa

Organizational Behavior

What is Organization?
A social entity that has a collective goal and is linked
with the external environment.

What is Behavior?
Action or response of a system or an organism to
various stimuli or inputs.

Definition of Organizational Behavior?


A systematic study of actions of individuals/groups
within an organization and their impact on each other
as well as on organizations performance.
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All about Managers

What do Managers Do?


The Management Functions.
Management Roles
Management Skills
Effective Versus Successful Managerial Activities
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What do Managers Do?

A Manager is:
A person who oversees the activities of others and
who is responsible for attaining goals in an
organization.

Managers normally:

Make decisions
Allocate resources
Direct the activities of others
Align individual goals with organizational goals

Management Functions

There are four basic functions performed by the


Managers:

Planning
Organizing
Leading
Controlling

Management Functions

Planning
Planning function encompasses defining an organizations
goals, establishing an overall strategy, and developing a
comprehensive set of plans to integrate and coordinate
activities.

Organizing
Designing an organizations structure is called
Organizing. It includes determining what tasks are to
be done, who is to do them, how tasks are grouped,
who reports whom, and where the decisions are to be
made.
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Management Functions

Leading
The Leading function includes motivating the employees,
directing the activities of others, selecting the most
effective communication channels, and resolving conflicts
among members.

Controlling
Controlling function includes monitoring the
organizations performance, comparing it with
previously set goals, and taking potential corrective
measures.

Management Roles

Interpersonal Role
Managers need good people skills along with the technical skills
to be successful. In an interpersonal role, managers frequently
act as Figurehead, leader, and Liaison.

Informational Role
Managers also collect and disseminate information as
Monitors, Disseminators, and Spokespersons.

Decisional Role
In a decisional role, managers make choices as
entrepreneurs, disturbance handlers, resource
allocators, negotiators.
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Management Skills

Technical Skills
Ability to apply specialized knowledge or expertise

Human Skills
Ability to work with, understand, and motivate other
people both individually and in groups

Conceptual Skills
Ability to analyze and diagnose the complex situation
and act accordingly.

Effective Vs Successful Managerial Activities

Traditional Management
Decision Making, Planning, Controlling

Communication
Exchanging routine information and processing
paperwork

Human Resource Management


Motivating, disciplining, managing conflicts, staffing
and training

Networking
Socializing, politicking, and interacting with outsiders
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