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    A Good Faith Effort Is Needed

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    Fares EL Deen
    1) Excelsior Manufacturing, a US firm, was losing market share in the EU due to taxes and transportation costs. To stop the losses, it decided to buy Quality Instrumentation, a Spanish firm located in Madrid. 2) The main concern of both companies was fear of loss from differences in organizational cultures and work values. The top management of Excelsior asked its team to plan concerted efforts to integrate the two enterprises. 3) Recommendations for effectively merging the cultures included establishing cross-cultural communication, clarifying a shared vision, identifying best practices in each organization, using rewards to motivate employees, and teaching a common language.

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    A Good Faith Effort Is Needed

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    Fares EL Deen
    559 views10 pages
    1) Excelsior Manufacturing, a US firm, was losing market share in the EU due to taxes and transportation costs. To stop the losses, it decided to buy Quality Instrumentation, a Spanish firm located in Madrid. 2) The main concern of both companies was fear of loss from differences in organizational cultures and work values. The top management of Excelsior asked its team to plan concerted efforts to integrate the two enterprises. 3) Recommendations for effectively merging the cultures included establishing cross-cultural communication, clarifying a shared vision, identifying best practices in each organization, using rewards to motivate employees, and teaching a common language.

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    A Good Faith Effort is Needed

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    1) Excelsior Manufacturing, a US firm, was losing market share in the EU due to taxes and transportation costs. To stop the losses, it decided to buy Quality Instrumentation, a Spanish firm located in Madrid. 2) The main concern of both companies was fear of loss from differences in organizational cultures and work values. The top management of Excelsior asked its team to plan concerted efforts to integrate the two enterprises. 3) Recommendations for effectively merging the cultures included establishing cross-cultural communication, clarifying a shared vision, identifying best practices in each organization, using rewards to motivate employees, and teaching a common language.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    559 views10 pages

    A Good Faith Effort Is Needed

    Uploaded by

    Fares EL Deen
    1) Excelsior Manufacturing, a US firm, was losing market share in the EU due to taxes and transportation costs. To stop the losses, it decided to buy Quality Instrumentation, a Spanish firm located in Madrid. 2) The main concern of both companies was fear of loss from differences in organizational cultures and work values. The top management of Excelsior asked its team to plan concerted efforts to integrate the two enterprises. 3) Recommendations for effectively merging the cultures included establishing cross-cultural communication, clarifying a shared vision, identifying best practices in each organization, using rewards to motivate employees, and teaching a common language.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 10

    Instructor: Dr.

    Kamal AbdulSater

    From: Sandy Zaiter & Mohammad Droubi

    Subject: Presentation of a case study.
    United States Spain
    Excelsior manufacturing is a firm located in U.S. ,
    it starts to lose its market share in EU because
    of taxes & transportation costs.
    To stop its loosing; the firm decided to buy a
    firm in EU after searching, it made a contact
    with the firm-
    located in Madrid
    The problem in both
    companies was fearing
    from loss due to
    differences in the
    organizational
    cultures, and work
    values.. In which the
    top man. of Excelsior
    ask his team to plan &
    provide a concerted
    efforts between both
    enterprises.
    Some of the main organizational culture differences between the two
    companies would be:

    Firms

    Criteria
    Excelsior Manufacturing
    ( U.S. firm )
    Quality instrumentation
    ( Spanish firm )

    Communication open closed
    Control loose tight
    Conduct conventional pragmatic
    Relationship person job
    Trompenaars Model Guided Missile Eiffel tower

    2) Why might the cultural diversity in the Spanish firm not be as great as
    that in the U.S. firm, and what potential problems could this create?

    The cultural diversity in Spanish firms are lower than that in US firms because
    of:
    1. Population in US countries is more than that in Spain.
    2. Different people from different religions, race, backgrounds are found in
    US country and interms in US firms.
    3. The widespread use of English language more than Spanish one.
    4. Politics in Spain are more hard and tough than that in U.S.
    5. Demographic trends in U.S. employers makes diversity.
    6. High wages and salaries in U.S. leads to migration of people from
    different countries to work in U.S. companies; leading to diversity in U.S.
    firms..and this thing is not found in Spanish companies.
    7. Employees from different cultures; having different values creates a
    unique and more flexible organizational culture and diversity.

    3) What would you recommend be done to effectively merge the two
    organizational cultures and ensure they operate harmoniously; Offer
    some recommendations?

    Recommendations are:
    1) Cross-cultural communication & negotiation should create.
    2) Leaders of both organizations should creates a planned strategy that fit with their actions and
    decisions, and this strategy should be based on communication between all parts.
    3) SWOT analysis should be done for both companies.
    4) They should take into consideration non-financial issues.
    5) Specific politics and conditions such as resolving conflicts and decreasing infighting between
    employees should be signed.
    6) Power issues should be taken into consideration.
    7) The top managers of both companies should:
    - Clarify their shared vision of what the culture should be
    - Working with process teams to identify the best practices in each organization
    - Give rewards and compensations to motivate employees and make them work well with each
    other.
    - Teach and train employees to use one language which maybe English because it is a universal
    language.

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