Lassessing Strengths and Weaknesses: Internal Analysis
Lassessing Strengths and Weaknesses: Internal Analysis
Lassessing Strengths and Weaknesses: Internal Analysis
Instructor: Moses Acquaah, Ph.D. 377 Bryan Building Phone: (336)334-5305 Email: [email protected]
Lecture Objectives
(1) Define internal analysis and discuss why it is important. (2) Describe the relationship between organizational resources, organizational capabilities, core competencies, and distinctive organizational capabilities. (3) Explain what organizational strengths and weaknesses are. (4) Define the value chain and describe the primary and support activities on the value chain. (5) Explain the strategic options for correcting cost competitiveness on the value chain system. (6) Discuss the steps in conducting a competitive strength assessment (7) Explain how to use the internal audit process (8) Discuss the features of an internal environmental analysis process (9) Describe the steps in capabilities assessment profile
Physical resources
Plant & equipment, inventories, supplies, fixtures, etc.
Human resources
Management & employee skills, training, experiences, etc
Structural-cultural resources
Culture, history, work systems policies, formal reporting structures, etc
Organizational Capabilities
Organizational capabilities/competencies
The complex and coordinated network of company routines and processes that determines how efficiently and effectively the organization transforms its resources into products (goods & services) Involves complex pattern of coordination between people, & between people and resources Its an internal activity that a company performs better than other internal activities
Organizational Capabilities
Organizational routines & processes:
Regular, predictable, and sequential patterns of work activity by organizational members
Dynamic capabilities
An organizations ability to build, integrate and reconfigure capabilities to address rapidly changing environments over time.
Core Competencies
Core competencies
A well-performed internal activity that is central, not peripheral, to a companys strategy, competitiveness, and profitability
Core Competencies
Types of Capabilities/Core Competencies
Skills in manufacturing a high quality product System to fill customer orders accurately and swiftly Fast development of new products Better after-sale service capability Superior know-how in selecting good retail locations Innovativeness in developing popular product features Merchandising and product display skills Expertise in an important technology Expertise in integrating multiple technologies to create whole families of new products
Whats the relationship between organizational capabilities, core competencies and distinctive capabilities?
Weaknesses
Resources and capabilities that are lacking or deficient; and that Prevents an organization from developing a sustainable competitive advantage
Inbound Logistics
Operations
Outbound Logistics
Service
Profit Margin
Procurement; Product R&D, Technology Human Resources Management General Administration (Firm Infrastructure) Support Activities and Costs
Activities, Costs, & Margins of Forward Channel Allies & Strategic Partners
Do a better job of managing linkages between suppliers value chains and firms own chain
Make up difference by initiating cost savings in other areas of value chain
Depending on products, markets, and industries, individual organizational structures may vary and, therefore, may emphasize different sets of functional areas