Scribd Logo
Upload

Welcome to Scribd!

  • 37 views

    How Do You Feel Today?

    Uploaded by

    Chandrakant Sathwara
    This document discusses body language and its importance in communication. It notes that body language accounts for 55% of the total impact of a message, compared to just 7% for words. It then provides guidance on appropriate and inappropriate body language gestures related to the face, legs, hands, gaze, posture, and walking. Appropriate gestures include open palms, eye contact, leaning slightly inward, and purposeful walking. Inappropriate gestures include crossed arms, hands in pockets, excessive fidgeting, and slouching.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd

    How Do You Feel Today?

    Uploaded by

    Chandrakant Sathwara
    37 views46 pages
    This document discusses body language and its importance in communication. It notes that body language accounts for 55% of the total impact of a message, compared to just 7% for words. It then provides guidance on appropriate and inappropriate body language gestures related to the face, legs, hands, gaze, posture, and walking. Appropriate gestures include open palms, eye contact, leaning slightly inward, and purposeful walking. Inappropriate gestures include crossed arms, hands in pockets, excessive fidgeting, and slouching.

    Original Title

    Boidy Language

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PPT, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document discusses body language and its importance in communication. It notes that body language accounts for 55% of the total impact of a message, compared to just 7% for words. It then provides guidance on appropriate and inappropriate body language gestures related to the face, legs, hands, gaze, posture, and walking. Appropriate gestures include open palms, eye contact, leaning slightly inward, and purposeful walking. Inappropriate gestures include crossed arms, hands in pockets, excessive fidgeting, and slouching.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    37 views46 pages

    How Do You Feel Today?

    Uploaded by

    Chandrakant Sathwara
    This document discusses body language and its importance in communication. It notes that body language accounts for 55% of the total impact of a message, compared to just 7% for words. It then provides guidance on appropriate and inappropriate body language gestures related to the face, legs, hands, gaze, posture, and walking. Appropriate gestures include open palms, eye contact, leaning slightly inward, and purposeful walking. Inappropriate gestures include crossed arms, hands in pockets, excessive fidgeting, and slouching.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 46

    HOW DO YOU FEEL TODAY?

    Body Language

    Body Language - Outline


    What is body language? Its importance and power Universal body language gestures Distance and zones Dos and Donts
    While standing While talking While walking

    What is body language?


    It is a constant non-verbal flow of communication It is the unspoken communication between human beings

    Why is it important?
    Total Impact of a Message
    7% Verbal
    38% Vocal

    55% Visual
    100% Total Impact

    Transparency 4 B

    UNIVERSAL GESTURES

    Zone Distance
    Each person has his own personal territory
    The area that exists around his possessions such as his home His car His bedroom His personal chair A defined air space around his body

    Zone Distance
    INTIMATE PERSONAL SOCIAL ZONE ZONE ZONE
    0 1.5 feet 1.5 4 feet -- those who -- distance from are emotionothers at office ally close; parties, social parents, functions, and spouse, friendly children, gatherings close friends, relatives

    Between 4 - 12 feet PUBLIC ZONE -- distance from strangers -- people whom we do not know very well -- postman, shopkeeper, etc. Over 12 feet -- when addressing a large group of people

    WHAT YOU SHOULD NOT DO FACE Do not hang your head

    negative judgmental
    attitude, expression of boredom.

    WHAT YOU SHOULD NOT DO LEGS


    Do not shift your feet Do not stand with your legs crossed defensive position

    WHAT YOU SHOULD DO HANDS

    Keep arms at your side or


    behind your back or in front in the ready position

    WHAT YOU SHOULD NOT DO HANDS

    Clenched hands gesture of frustration

    WHAT YOU SHOULD NOT DO HANDS


    Do not cross one hand across body to play with watch partial

    arm barrier unsure of


    himself and/or his circumstances

    WHAT YOU SHOULD NOT DO HANDS Do not stand in the hands-on-hips pose aggressive and

    dominant attitude

    WHAT YOU SHOULD NOT DO HANDS Do not fold your arms across your chest defensive

    and negative
    attitude

    WHAT YOU SHOULD NOT DO HANDS


    Do not stand with arms firmly gripped and crossed negative

    restrained attitude
    (want to hold back)

    WHAT YOU SHOULD NOT DO HANDS


    Do not have one arm across the body to hold the other arm lack of self-confidence

    WHAT YOU SHOULD NOT DO HANDS


    Do not stand with hands in your pockets unwilling to participate attitude Do not rub the back of your neck critical and negative person

    WHAT YOU SHOULD NOT DO HANDS Hand-gripping-wrist gesture signal of frustration and an attempt at self-control

    WHAT YOU SHOULD DO FACE


    Head slightly tilted to one side indicates an interested and helpful expression

    WHAT YOU SHOULD NOT DO FACE


    The neutral head position staring-into-space expression; neutral attitude to what you are hearing

    WHAT YOU SHOULD DO FACE


    Maintain eye contact the business gaze Gaze directed in this triangle serious atmosphere meaning business

    WHAT YOU SHOULD NOT DO FACE Social gaze drops

    below the other persons


    eye level a social

    atmosphere created

    WHAT YOU SHOULD NOT DO FACE Intimate gaze across

    the eyes and below the


    chin

    WHAT YOU SHOULD NOT DO FACE


    Speak with neither head nor body turned towards other person Do not give a sideways glance

    WHAT YOU SHOULD DO BODY Lean slightly inward shows interest Orientation with the others around

    WHAT YOU SHOULD NOT DO BODY Body oriented away

    from others
    excludes others, like strangers

    WHAT YOU SHOULD DO LEGS Legs uncrossed and feet placed together in a neutral position open attitude

    Foot points to the person


    whom one finds

    WHAT YOU SHOULD DO HANDS Open gesticulations with hands open attitude

    WHAT YOU SHOULD NOT DO HANDS


    Do not cross your hands

    behind your back when


    speaking expression of

    being closed to others


    views and expressions

    WHAT YOU SHOULD NOT DO HANDS


    Avoid unnecessary

    movements of hands
    distracted and

    preoccupied expression

    WHAT YOU SHOULD NOT DO HANDS


    Arm-fold gesture with both

    thumbs pointing vertically


    upwards defensive, to

    get a feeling of protection

    WHAT YOU SHOULD DO HANDS


    Always use an open palm gesture submissive position

    Vertical handshake mutual


    respect and rapport to the other

    WHAT YOU SHOULD NOT DO HANDS


    Palm facing down in handshake dominant, taking control

    Palm facing upwards


    submissive, giving control

    WHAT YOU SHOULD NOT DO HANDS


    The knuckle grinder The dead fish

    The glove

    WHAT YOU SHOULD NOT DO HANDS Palm closed into a fist

    and pointed finger


    aggressive position

    WHAT YOU SHOULD NOT DO HANDS


    The nose touch insincere gesture acts like a mouth guard Eye rub insincere gesture, avoid looking at the person to whom he is telling a lie

    WHAT YOU SHOULD NOT DO HANDS


    Ear rub trying to block the words of the speaker

    Neck scratch signal of


    doubt or uncertainty

    Collar pull after speaking


    a lie, angry or frustrated

    WHAT YOU SHOULD DO FACE Look ahead and be aware of your surroundings Have an attentive look

    WHAT YOU SHOULD NOT DO FACE Do not look distracted, lost or unaware of your surroundings Do not walk with your head down

    WHAT YOU SHOULD DO BODY Move purposefully

    Maintain your posture of stomach


    in/chest out at all times

    WHAT YOU SHOULD NOT DO BODY Do not slouch

    WHAT YOU SHOULD DO LEGS Walk at an even pace in all areas

    WHAT YOU SHOULD NOT DO LEGS Do not run or walk leisurely Do not drag your feet Do not clomp or shuffle

    WHAT YOU SHOULD DO HANDS Keep your hands by your side

    WHAT YOU SHOULD NOT DO HANDS Avoid unnecessary movements of your

    hands
    Do not walk with your hands behind your

    back or in front

    You might also like