MKT500 Ch3c

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Marketing Management

Targeting

Chapter 3

What Is Targeting & Why Do It?


What is Targeting?
Selecting a market(s) to pursue

Why do it?
Its difficult to be all things to all people

How to Choose a Target


When choosing target market(s), marketers should consider
1. The markets fit with the firms capabilities

More subjective/challenging to assess


More objective

2. The profitability potential of the market

1. Fit with Firms Capabilities


Does this market fit with what we are?
Questions
Can we satisfy this market? What are our strengths? What resources do we have? What is our experience? What is our corporate culture? What are our current brand personalities, etc.?

SWOT Analysis
Internal
Strengths
What do we do well?

Weaknesses
What do we not do well?

Assess firm relative to competitors Utilize the customer point of view

SWOT Analysis
External
Opportunities
What is occurring in the external world that is favorable to us?

Threats
What is occurring in the external world that is unfavorable to us?

Created by changes in the 5 Cs

Competitive Analysis
Perceptual Map
Shows how customers perceive firm relative to competitors

Most attributes and benefits can be represented by Price & Quality


Dimensions for quality will vary by industry

2. Profitability Potential
How likely is it that the market will be profitable?
Function of
market size anticipated market growth current and anticipated levels of competition customer behavior and expectations

Market Size
Project the size of various segments
Considerations
The more precisely defined the target, the easier it is to estimate Be as precise as possible in estimating Determine upper and lower bounds of estimates Run scenarios to determine sensitivity of estimates

Compare the size of each segment

Market Growth
Project the market growth for various segments
Projecting market growth is risky One technique
Obtain industry sales data for previous years Compute a moving average mean years 1, 2 and 3; years 3, 4 and 5; etc. Utilize regression to fit a curve to these data

Compare growth rates for each market

Identify Competitive Threat


Identify the number of competitors in each market
Look in the yellow pages Conduct an on-line search
Utilize various terms to ensure thoroughness
e.g., hair salon, beauty shop, etc.

Compare the competitive threat in each market

Estimate Profitability
Estimate profitability of each segment
Estimate price for each segment Estimate costs for each segment
variable costs: product material, etc. fixed costs: insurance, rent, etc.

Compare profitability of each segment

B2B Market Size


One approach
Start with the total population Break it down into relevant proportions Example:
(population x %aware x %trial x %repeat) x per annum purchase Census.gov cross-classifies businesses by sector (e.g., NAICS codes) and size (e.g., by sales or number of employees)

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