Order Winners and Qualifiers

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Order Winners and Qualifiers

O Order Qualifiers

- Competitive priorities that must be met for a company to qualify as a competitor in the marketplace. O Order Winners - Competitive priorities that win orders in the marketplace.

Translating Competitive Priorities into Production Requirements

O Structure
O Operations decisions related to design of

the production process.


O Infrastructure
O Operations decisions related to the

planning and control systems of the operations.

Strategic Role of Technology

Types of Technology
O Product Technology
O Any new technology developed by the firm.

O Process Technology
O The technology used to improve process of

creating goods and services.


O Information Technology
O Enables communication, processing, and

storage of information.

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