Lean Six Sigma Roadmap
Lean Six Sigma Roadmap
Lean Six Sigma Roadmap
Sigma
Activities
• Review Project Charter • Value Stream Map for Deeper • Identify Potential Root • Develop Potential Solutions • Implement Mistake Proofing
• Validate Problem Statement Understanding and Focus Causes • Evaluate, Select, and Optimize • Develop SOP’s, Training Plan
and Goals • Identify Key Input, Process and • Reduce List of Potential Best Solutions & Process Controls
• Validate Voice of the Customer Output Metrics Root Causes • Develop ‘To-Be’ Value Stream • Implement Solution and
& Voice of the Business • Develop Operational Definitions • Confirm Root Cause to Map(s) Ongoing Process
• Validate Financial Benefits • Develop Data Collection Plan Output Relationship • Develop and Implement Pilot Measurements
• Validate High-Level Value • Validate Measurement System • Estimate Impact of Root Solution • Identify Project Replication
Stream Map and Scope • Collect Baseline Data Causes on Key Outputs • Confirm Attainment of Project Opportunities
• Create Communication Plan • Determine Process Capability • Prioritize Root Causes Goals • Complete Control Gate
• Select and Launch Team • Complete Measure Gate • Complete Analyze Gate • Develop Full Scale • Transition Project to Process
• Develop Project Schedule Implementation Plan Owner
• Complete Define Gate • Complete Improve Gate
= key deliverable
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Measure Lean Six
Sigma
= key deliverable
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Lean Six
Analyze Sigma
= key deliverable
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Improve Lean Six
Sigma
= key deliverable
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Lean Six
Control Sigma
= key deliverable
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Lean Six
Successful Project Factors Sigma
x’s
Detailed Process Map
x x x x x PMAP
x x Product Flow
ny
x
x xx x x x x x
Analysis
Ma
Failure Modes Analysis
Measure
Measure x FMEA
Employee Activity
Analysis
Measurement System
Set-up MSE
Reduction
x x x x x Numerical Evaluation
of Metrics (NEM)
Analyze
Analyze x xx x x
s
T-Test, Chi Square,
X’
Material ANOVA, COV
x xx
w
Replenishment
Design of Experiments
xx
Fe
Improvement DOE
Improve Considerations
Improve Regression Analysis
Workplace Design
5S Implementation
xx Control Strategies
Control
Control x x Standard Work
Mistake Proofing
Performance
Metrics
Y=f(x)
are causing
today? 400
Chi-
Percent
50
0
300
200
Gender
variation?
50
Gage R&R Repeat
R Chart by Administrato
1
Reprod
2
Part-to-Part
3
Sample
500
1 2 3
By Administrato
4 5
Square
UCL=43.76
Sample Range
40
30 400
20
R=17 300
10
Thought Map 0
0
Administrato
200
1 2
Administrato*Sample Interaction
3
T-Test ANOVA
Project Justification
1 2 3 500 Administrato
500 1 One-way ANOVA:
Total No Errors versus Hiring Location (Site)
Sample Mean
2
Weekly vs. Quarterly Grant Date
Av erage
400 400 3 Source DF SS MS F P
Hiring Loc 3 2.12 0.71 0.31 0.821
UCL=365.8 1/1/02 – 12/31/03 Error 117 269.95 2.31
Mean=348.4
LCL=331.1 Total 120 272.07
300 300 Two-Sample T-Test and CI: Weekly, Quarterly
Product Line Sales $ (YTD) Gross Margins 0 Sample 1 2 3 4 5 Estimate for difference: -0.089083
10
Data
Total No Errors
High vol -Growing 6 to errors!
Brackets $ 70.3 Million $ 2.8 M / 39% 80 Million XW = 55.41 XQ = 55.50
Cylindrical Define 4
$
Conclusions:
2
There is no significant difference
High vol. Growing Baseline Process σˆ
W = 5.63 σˆ
= 8.21
between weekly and quarterly
0
grant dates.
Integrity?
Field Sales TO TO - RML
Large Diameter
Closures $ 31.1 Million $ 1 M / 33% 15 Million Characterize Processes
Old Equip. Measure
Hydraulic
Shafts $ 21.5 Million $ 1 M / 40% 5.4 Million
What is
ID Process
Small batches Failure Modes
High Labour
Separated Operations $ 1.7 Million $ 0.3 M / 19% 1.3 Million
Old equip. Evaluate
Analyze Measurement Systems
my project
$
Seals $ 5 Million $ 0.7 M / 7% 4.5 Million Automotive
ID Critical Variables
Other Products $ 4 Million $ 0.3 M / 17% 9.3 Million
Improve Implement
strategy?
Process Improvements
Control Control/Maintain
Critical X’s
S Divisional Processes
Product Strategy Customer disputes Work-scope does issues for reduction in
Delphi accounting Index used, timing & Accuracy C Doesn’t Fit Pursuit
purchasing quantity's delivered &
N Divisional Intelligence Execute Plan Invoice is invoice delaying not agree with Pricing 8 disputes, Focus on
S Divisional Quoting Philosophy Apply Business
reported. Copper Tolling
No Yes Divisional C Poor Business Case Issue Invoice incorrect payment (40 days) 5 quote 4 database 4 0 Price
Lessons
Pursued? Strategic
Delphi Plants Forecast from D Plants Level & Stable
Learned Mis- Strengthen ATL
Analysis
PC&L (Customer) C Budget Disconnects
C Resource Disconnects N! Relationships Customer has Delay in payment communication communication with
Shared Information
VOC
C Poor Documentation N! Strategic Importance
Forecast Level Knowledge Base Review and dispute with due to invoice between ATL and 7 Billing by incentivised
N ROLR (Right of Last Refusal)
C Red Flags Strategy Leveraged Synergies confirm invoices invoice dispute (40 days) 5 Billing 3 None 5 5 roles
C Strengths Note: Not part of
Continuous strategic analysis
Improvement
C Divisional Product Strategy Heavy workload
Merchants Global sourcing Selection of merchants C Pursuit Plan for selling process
supply quotes quotes based on Dispute Slow response Delay in payment creating
resolution & re- by business due to dispute (40 conflicting 7 Reduce disputes to
Delphi legal risk Bailment contract Risk protection Info Identify
management (t.o), Shared Yes Relationship issue unit days) 5 priorities 3 None 5 5 alleviate workload
When
purchasing
fabricated
Between Broker -or-Share
product is Divisions? Knowledge Lack of funds Limited budget Work with Customer to
Buyer and receipt Dacor invoices, plant Accurate paid Payment to fabrication Approve budgeted for Delay in payment allocation for Accounts 6 increase budget
How do we
Unified Front to Customer C Tech Shows
clerk receipts, fabrication supplier Per terms correct
buyer P.O. 's +
Strategic Analysis for Selling (comparison & synergies applied) C Customer Contact Calls payment payment process (30 days) 4 weekly payments 3 payable policy 5 0 allocation for payments
amount Divisional Intelligence & Lessons Learned (comparison & synergies applied)
No C Influence Peddling
Philosophy of Quoting Techniques (comparison & synergies applied) C! Divisional Strategic Analysis
Delphi cost Delphi inventory records Inventory Reconciliation Inventory accounting Key:
accounting and costs Accurate quantity's Delphi Complete Actions for improvement and next focus area identified
Supplier cost ! - Critical
mitigate
and value Fabrication Suppliers Delphi Selling
accounting +
N - Noise Strategy • ATL’s compensation will be dependent on customer satisfaction scores to provide incentive for improved communication
What is
P.O. price entry P.O. price and market Accurate Payment to merchant C Linked Divisional Strategic Analysis
Platts index, quantity S - Standard Operating Procedure C! Unlinked Divisional Strategic Analysis • Measure occurrences of no payment due to lack of funds, communicate to customer with disciplinary action of shipment hold
Per terms correct Merchants
What does
=
C - Controllable
process
amount
All-In Costs • Need to further study source of disputes to resolve disputes
Where
NOTE: Depict rough scale o f equip ment layout; a nd, dra w a point to poi nt diagr am of t he com plete pr oduct flow
PC & L
4 week rolling foreca st 40 The Seven Wastes
should
Custome r/r
Weekly Orde r
6 week rolling foreca st Distributo r
Weekly Orde r 35
Supplier
Daily Ship Schedule
Demand/wee k:
OVEN 33
Takt = 19 min
20 coils
All computers with screen Communicated at DRL meeting, part of Jacovides, Director
Fix, Communicate, Audit Install or enable screen savers on all computers Electric Random implementation savers security audit April, 2002 Steve, Security
OTD Lead Time fixed 2 Post LT Prior LT Fix, Measure Reduce water flow through vacuum chamber Water 2 gal/min, continuous 1 gal/min, as needed Authorize replumb June, 2002 Thrush
LT
Source DF SS MS F P
Customer Profile 1 473 473 0.04 0.845 John Biafora,
Fix, Measure Reduce flow through e-beam evaporator Water 8 gal/min, continuous 6 gal/min Authorize replumb June, 2002 Chris Thrush
Special Price 1 40905 40905 3.45 0.090
Regression
Profile
Lead Time 1 13053 13053 1.10 0.316 Fix, Measure Reduce flow through environmental test chamber Water 4 gal/min, continuous
3 gal/min, flow only during
testing Authorize replumb June, 2002
John Biafora,
Tom Ellis
Error 11 130267 11842 Fix, Measure, Communicate Manual operation of exhaust hoods Gas, Electric 94 k ft^3/min continuous time Placard June-July, 2002 users
80
Price Variation in the Co-Op System Fix, Standardize, Audit, Measure &
Monitor
Curtail all non-essential power usage during peak electrical
draw from the grid. Credit from electric supplier. Electric None
Call from Detroit Edison to
implement power curtailment
Lab Director authorize and
communicate at group meeting July-August, 2002 John Biafora
50
Profile Sp Price LT OTD
How do we
sustain the
How do we gains?
optimize
critical
inputs? Standard Work
Standard Job Sheet
Part N umber Part D escri pti on Part F amil y Date: Revisi on:
245s
Oper ator 1 Oper ator
Oper ator 2 3
600
10/98
99
500
Moving Range
400
300
200 3.0SL=105.6
100 R=32.33
0 -3.0SL=0.00E+0
Have we
met our
goals?
www.theAITgroup.com
The
TheAIT
AITGroup
Groupexcels
excelsin
inimplementation
implementation…
… not
notrecommendation!
recommendation!
Copyright 2005, AIT Group Inc. All rights reserved. 16