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    Executive Summary - Mba 4th Sem

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    Riti Nepalia
    The document discusses the importance of engaging employees for organizational performance. While companies have focused on cost cutting measures like downsizing and outsourcing, these approaches only provide temporary competitive advantages as competitors can copy them. True sustainable competitive advantage comes from high employee fulfillment and satisfaction. Research shows the greatest driver of employee fulfillment is the leadership skills of their direct manager. Effective manager leadership is critical to creating a sense of fulfillment and satisfaction among employees.

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    Executive Summary - Mba 4th Sem

    Uploaded by

    Riti Nepalia
    3K views3 pages
    The document discusses the importance of engaging employees for organizational performance. While companies have focused on cost cutting measures like downsizing and outsourcing, these approaches only provide temporary competitive advantages as competitors can copy them. True sustainable competitive advantage comes from high employee fulfillment and satisfaction. Research shows the greatest driver of employee fulfillment is the leadership skills of their direct manager. Effective manager leadership is critical to creating a sense of fulfillment and satisfaction among employees.

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    Executive Summary- Mba 4th Sem

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    The document discusses the importance of engaging employees for organizational performance. While companies have focused on cost cutting measures like downsizing and outsourcing, these approaches only provide temporary competitive advantages as competitors can copy them. True sustainable competitive advantage comes from high employee fulfillment and satisfaction. Research shows the greatest driver of employee fulfillment is the leadership skills of their direct manager. Effective manager leadership is critical to creating a sense of fulfillment and satisfaction among employees.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    3K views3 pages

    Executive Summary - Mba 4th Sem

    Uploaded by

    Riti Nepalia
    The document discusses the importance of engaging employees for organizational performance. While companies have focused on cost cutting measures like downsizing and outsourcing, these approaches only provide temporary competitive advantages as competitors can copy them. True sustainable competitive advantage comes from high employee fulfillment and satisfaction. Research shows the greatest driver of employee fulfillment is the leadership skills of their direct manager. Effective manager leadership is critical to creating a sense of fulfillment and satisfaction among employees.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    EXECUTIVE SUMMARY

    Now, more than ever, organizations need to engage employees. Rapid market change, disruptive technologies, and opportunities available to your key talent have forced organizations to reexamine the connections between business performance, leadership, and employee satisfaction. Over the past several years, many organizations have focused on reigning in key financial indicators. By searching the global labor market for the most efficient resources, creating process improvements, and using technology to speed up operations, companies have improved financial performance and created competitive advantages. But downsizing, outsourcing, and off-shoring will soon reach upper limits on their ability to improve organizational performance. In addition, these actions are available to all competitors making them, at best, temporary sources of competitive advantage. So, where will the next force for performance improvement come from? Where can organizations find sources of sustainable (not temporary) competitive advantage? Our research has repeatedly shown that there is a direct correlation between employee Fulfillment Satisfaction and job performance. Furthermore, our research has clarified the greatest source of employee fulfillment. The single most important factor in creating a sense of fulfillment i the leadership skills of an employees manager. This finding has significant implications for the importance of the role of the manager and how effective he or she is in creating Fulfillment Satisfaction. Employee satisfaction means different things to different people. The dictionary defines satisfaction as gratification of an appetite and pleasure.

    ACKNOWLEDGEMENT

    I express my sincere thanks to my project guide, Dr. Payal Chowdhary, Asst. Prof. (Management Department) for guiding me right from the inception till the successful completion of the project. I sincerely acknowledge her for extending her valuable guidance, support for literature, critical reviews of project and above all the moral support he had provided to me with all stages of this project. I would also like to thank Prof. (Dr.) H.K.Bedi, Director of Management Programme, Prof. M.R.Baid, Dean of Management Programme and all faculty members of Management Department for their help and cooperation throughout my project.

    Sonika Bohra MBA IV SEM

    PREFACE

    Employee Satisfaction is the favorableness or un-favorableness with

    which

    the

    employee views his work. It expresses the amount of agreement between ones expectation of the job and the rewards that the job provides. Employee Satisfaction is a part of life satisfaction. The nature of ones environment of job is an important part of life as job Satisfaction influences ones general life satisfaction. Employee Satisfaction, thus, is the result of various attitudes possessed by an employee. In a narrow sense, these attitudes are related to the job under condition with such specific factors such as wages, supervisors of employment, conditions of work, social relation on the job, prompt settlement of grievances and fair treatment by employer. However, more comprehensive approach requires that many factors are to be included before a complete understanding of employee satisfaction can be obtained. Such factors as employees age, health temperature, desire and level of aspiration should be considered. Further his family relationship, social status, recreational outlets, activity in the organizations etc. contribute ultimately to employee satisfaction.

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