User Guide

Global leader in advanced fax server solutions that leverage IP telephony, UC & ECM systems
User Guide
XMediusFAX Version Number 6.5.5.123 September 2010. Patents Protected by US Patents 4,994,926; 5,291,302; 5,459,584; 6,643,034; 6,785,021; 7,283,270. Protected by Canadian Patents 1,329,852; 2,101,327; 2,417,202. Additional US, Europe and Japan patents pending. Acknowledgments This product includes software developed by the following 3rd parties: Axis, ini4j, Struts, Tomcat, and Xerces: Copyright 1999-2004 of the Apache Software Foundation. See 3rd\Tomcat on the media CD for the full Apache license notice. BIRT: Copyright 2004, 2009 of the Actuate Corporation. See 3rd\birt on the media CD for the full BIRT license notice. The BIRT Designer and the BIRT runtime engine are distributed as is under the Eclipse Public License - v 1.0. CxImage: Copyright 1995 of Alejandro Aguilar Sierra ([email protected]). ICU: Copyright 1995-2006 of International Business Machines Corporation and others. See 3rd\ICU on the media CD for the full ICU license notice. LibTIFF: Copyright 1988-1997 of Sam Leffler and copyright 1991-1997 of Silicon Graphics Inc. See 3rd\LibTIFF on the media CD for the full LibTIFF license notice. OpenSSL: Copyright 1998-2007 of the OpenSSL Project. All rights reserved. See 3rd\OpenSSL on the media CD for the full OpenSSL license notice. zlib: Copyright 1995-2005 of Jean-loup Gailly and Mark Adler. Disclaimer Sagemcom, reserves the right to make changes and alterations to its software and documentation without prior notification. Although every attempt has been made to accurately describe and document the product, Sagemcom, does not guarantee that documentation is without error or omission. Sagemcom, is not responsible for any loss of data that may occur during the operation of its software. Nor does Sagemcom, recognize any liability that such losses may occasion. No part of this publication may be reproduced or altered, by any means whatever, manual or electronic, without the prior written consent of Sagemcom All other trademarks, brand names, or product names are the property, trademarks, or registered trademarks of their rightful owners. References to other products or software imply no warranty of XMediusFAX software by the manufacturers of those products and software.
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Table of Contents
Table of Contents
Chapter 1 : Introduction......................................................................................................1
Purpose of this document...............................................................................................................................1 Windows Tools..................................................................................................................................................1 Web Tools..........................................................................................................................................................2
Chapter 2 : Faxing with SendFax.......................................................................................3

Overview............................................................................................................................................................3 Launching SendFAX.........................................................................................................................................3 Menu Bar Details and Associated Icons.........................................................................................................4 Connection settings.........................................................................................................................................6 Sending a fax....................................................................................................................................................9
Sending a fax with a specific resolution.............................................................................................................................9
Displaying Phone Books..................................................................................................................................9 Addressing Transmissions............................................................................................................................11

Manually addressing a transmission................................................................................................................................11 Selecting a recipient from a phone book..........................................................................................................................11 Selecting a recipient when the phone book is not displayed.........................................................................................12 Modifying the Fax Recipients List.....................................................................................................................................12
Managing Fax Documents.............................................................................................................................13

Setting the default fax resolution for printing..................................................................................................................14
Using Cover Sheets........................................................................................................................................14 Advanced transmission settings..................................................................................................................15

Editing sender or company information...................................................................................................................15 Changing fax transmission settings.........................................................................................................................16
Submitting a Fax With SendFAX through a Command Line.......................................................................17
Chapter 3 : Managing Your Contacts (for SendFax)......................................................19

Overview..........................................................................................................................................................19 Launching the phone book............................................................................................................................19 Menu Bar Details and Associated Icons.......................................................................................................20 Phone book contacts.....................................................................................................................................21
Managing Phone Books......................................................................................................................................................23 Managing Contacts Lists....................................................................................................................................................23 Managing Contacts.............................................................................................................................................................24
XMediusFAX User Guide
Table of Contents
Phone Book Groups............................................................................................................................................................24
Compacting the Database .............................................................................................................................25 Phone book searches.....................................................................................................................................25

Finding a contact.................................................................................................................................................................25 Using advanced find...........................................................................................................................................................26
External data sources....................................................................................................................................27

Importing an external data source.....................................................................................................................................27 Linking to an external data source....................................................................................................................................28
Linking procedure.............................................................................................................................................................................28 Updating a linked external source...................................................................................................................................................29
Chapter 4 : Viewing Faxes................................................................................................31

Overview..........................................................................................................................................................31 Launching the Viewer.....................................................................................................................................31 Menu Bar Details and Associated Icons.......................................................................................................32 Working with the Viewer................................................................................................................................33
Chapter 5 : Using Annotations.........................................................................................35

Overview..........................................................................................................................................................35 Annotation Types............................................................................................................................................35 Working with Annotations.............................................................................................................................35
Chapter 6 : Fax Utilities for General Applications..........................................................37

Overview..........................................................................................................................................................37 Faxing from Windows Applications by Using SendFAX.............................................................................37 Faxing From Windows Applications by Using XMPrintToMail...................................................................38 Sending a Fax Using the Fax Add-in for MS Word......................................................................................39
Sending a Fax from MS Word with the Send Fax feature................................................................................................39 Fax Merge Feature for MS Word........................................................................................................................................39
Sending a Fax from MS Word Using the Fax Merge feature.........................................................................................................40
Sending a Fax Using Fax Macros for OpenOffice.org Writer.....................................................................41

Sending a Fax from OpenOffice.org Writer with the SendFax Feature..........................................................................41 FaxBroadcast Feature for OpenOffice.org Writer............................................................................................................42
Creating a Starting Document in OpenOffice.org Writer...............................................................................................................42 Sending a Fax from OpenOffice.org Writer with the FaxBroadcast feature................................................................................43
Sending a Fax Using the Microsoft Office Internet Fax Service................................................................44
Chapter 7 : Faxing with Email Clients.............................................................................47

Faxing with Email Clients: Overview............................................................................................................47 Faxing with Email Clients Using SMTP........................................................................................................47
Sending a Fax with an Email Client Using SMTP.............................................................................................................47 Receiving Faxes and Notifications....................................................................................................................................48
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Table of Contents
Changing the Cover Sheet..................................................................................................................................................49 Changing Sender Information and Fax Options...............................................................................................................49 Managing Recipients...........................................................................................................................................................52
Adding Recipient Information..........................................................................................................................................................53 Adding Recipients from the Email Address Book.........................................................................................................................55
Faxing with Outlook using Exchange and the XMediusFAX Forms..........................................................56

Using the XMediusFAX Add-In for Outlook.......................................................................................................................56 Sending a Fax with Outlook Connected to an Exchange Server....................................................................................57 Receiving Faxes and Notifications with Outlook.............................................................................................................58 Changing Cover Sheet, Sender Information and Fax Options with Outlook.................................................................59 Managing Recipients with Outlook....................................................................................................................................61
Adding Recipient Information with Outlook...................................................................................................................................62 Adding Recipients from the Outlook Address Book.....................................................................................................................63
Faxing with the XMediusFAX Form for Lotus Notes...................................................................................64

Sending a Fax using the Form for Lotus Notes...............................................................................................................64 Changing Cover Sheet, Sender Information and Fax Options with the Form for Lotus Notes...................................66 Managing Recipients with Lotus Notes.............................................................................................................................67
Resolving Fax Numbers...................................................................................................................................................................68 Adding Recipients from the Lotus Notes Address Book..............................................................................................................69
Chapter 8 : Managing Cover Sheets................................................................................71

Overview..........................................................................................................................................................71 Launching the Cover Sheet Editor................................................................................................................71 Menu Bar Details and Associated Icons.......................................................................................................72 Creating a Cover Sheet..................................................................................................................................73
Adding and Editing Items...................................................................................................................................................74 Cover Sheet Variables.........................................................................................................................................................74 Setting the Page Format.....................................................................................................................................................75 Setting the Cover Sheet Locale (Language and Date Format)........................................................................................76 Setting the Cover Sheet Resolution..................................................................................................................................77
OLE 2.0 compatible objects...........................................................................................................................77

Embedding and Linking OLE 2.0 Objects.........................................................................................................................78 Managing OLE 2.0 Objects in a Cover Sheet....................................................................................................................78
Chapter 9 : Web Access....................................................................................................81

Overview..........................................................................................................................................................81
Logging into the Web Access............................................................................................................................................81 Web Access Interface Description.....................................................................................................................................82
Web Access Options.........................................................................................................................................................................83
Fax Status - Inbound History..............................................................................................................................................84

Current View......................................................................................................................................................................................84
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Searching Inbound History Records...............................................................................................................................................84 Fax Note.............................................................................................................................................................................................86 Viewing the Inbound Fax Details.....................................................................................................................................................87 Viewing Inbound Faxes....................................................................................................................................................................89 Managing your Inbound Faxes........................................................................................................................................................90 Deleted View......................................................................................................................................................................................92
Fax Status - Outbound History...........................................................................................................................................92

Outbound History: Current View.....................................................................................................................................................92 Searching Outbound History Records............................................................................................................................................93 Fax Note.............................................................................................................................................................................................94 Viewing the Outbound Fax Details..................................................................................................................................................94 Viewing outbound faxes...................................................................................................................................................................96 Managing your Outbound Faxes.....................................................................................................................................................96 Outbound History: Deleted View.....................................................................................................................................................97
Fax Status - Outgoing Queue.............................................................................................................................................98

View....................................................................................................................................................................................................98 Searching Outgoing Queue Records..............................................................................................................................................98 Viewing the Outgoing Queue Fax Details.......................................................................................................................................99 Viewing queued faxes.....................................................................................................................................................................101 Managing your Queued Faxes.......................................................................................................................................................101
Compose Feature..............................................................................................................................................................102
The Compose Tab...........................................................................................................................................................................102 Sender and Company Information Tab.........................................................................................................................................103 The Options Tab..............................................................................................................................................................................105
Creating and Sending a Fax.............................................................................................................................................106

Adding One or More Recipients to a Fax......................................................................................................................................107 Adding One or More Attachment to a Fax....................................................................................................................................107
Delegation..........................................................................................................................................................................108
Adding and Managing Delegates...................................................................................................................................................108 Accessing the Interface (of Another User) as Delegate..............................................................................................................110
Web Phone Book..........................................................................................................................................110

Access and Browse the Phone Books............................................................................................................................111 Contacts Management......................................................................................................................................................111
Creating a Contact or Group..........................................................................................................................................................112 Managing Contacts and Groups....................................................................................................................................................112 Copying Public Contacts to Your Private Contacts List..............................................................................................................113 Importing Contacts From an External Source..............................................................................................................................113
Sending a Fax From a Phone Book.................................................................................................................................114 Configuring Automated Adding of Contacts..................................................................................................................114
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Chapter 1 | Introduction
Chapter 1
Purpose of this document
Introduction
This manual is written for anyone using XMediusFAX to send, receive or manage faxes. Note: It does not cover XMediusFAX server and client installation (see the Installation and Maintenance Guide), and server configuration and management (see the Administration Guide).
Windows Tools
XMediusFAX offers several tools that can be installed and used on the Microsoft Windows environment. SendFAX SendFAX is a fax interface that offers users all the functions involved in the sending of a fax (see chapter: Overview on page 3). Phone Book The Phone Book allows you to manage your contacts for easy selection in SendFAX. Any number of phone books can be created (see chapter: Overview on page 19). Viewer The Viewer allows users to display and read faxes. It is actually a TIFF files viewer that offers some additional editing features (see chapter: Overview on page 31). Note: If you do not have the Viewer installed on your computer, you can use the Windows Imaging Preview to view your faxes. Fax Utilities for General Applications XMediusFAX provides several utilities that allow you to send faxes directly from your general applications. These can be printer drivers used from any application by the print feature or integrated fax features only for MS Word and OpenOffice.org Writer (see chapter: Overview on page 37). Fax Utilities for Email Clients XMediusFAX allows you to send and receive faxes with your email software. Also, if you are using Microsoft Outlook connected to an Exchange server , or Lotus Notes (depending on your license, some additional
XMediusFAX | User Guide
Chapter 1 | Introduction
tools are available to facilitate the management of your faxes (see chapter: Faxing with Email Clients: Overview on page 47). Cover Sheet Editor Cover Sheet Editor allows to create fax cover sheets or modify the provided ones. A cover sheet can contain variables that are resolved at send time sender name, company name, address, telephone and fax numbers, etc. (see chapter: Overview on page 71).
Web Tools
XMediusFAX offers several tools that can be accessed by using a Web browser. All of them are available through the same Web interface. For more information, please refer to the concerned chapter (Overview on page 81). Note: The XMediusFAX Web client interface is optimized for use with assistive technologies, which are used by individuals that are visually impaired or have reduced mobility. Fax Browser The Web interface provides a means to view the status of your faxes in the Inbound History, Outbound History and Outgoing Queue. Web Compose The Web Compose is the part of the Web interface where you can create and send faxes. Web Phone Books The Web Phone Books allow you to manage your personal contacts (and possibly view public contacts) that can be used to send faxes.
Chapter 2 | Faxing with SendFax
Chapter 2
Overview
Faxing with SendFax
SendFAX is the fax interface for users with advanced faxing needs. If Outlook has been configured on your local machine, SendFAX can be integrated with Outlook. The operations described in this chapter include: launching and connecting to SendFAX, addressing a transmission, selecting a cover sheet, inserting, modifying, and annotating a document, changing sender and recipient information, selecting a phone book, changing calling options, and modifying the interface.
Launching SendFAX
Choose Start Programs XMediusFAX SendFAX. The SendFAX interface will appear, as depicted in the following image:
Note: SendFAX can also be accessed through any Windows applications with a printing function (see Faxing from Windows Applications by Using SendFAX on page 37) or from Microsoft Outlook by clicking the button (if the Outlook add-in is installed on your PC).
Menus and toolbars aside, after initial installation the default interface is divided into four main areas: 1. The Manual Addressing Fields section To, Company, Destination, and Subject allow you to type recipient information directly. Usually, To receives the recipient's name. Destination, which is the only mandatory field of the four, receives either the fax number or the e-mail address. 2. The Fax Recipients section displays the individuals and groups to receive the transmission, either selected from a phone book or typed directly into the manual addressing fields. 3. The Thumbnail View section displays successively a reduced image of each page of the fax. A scrollbar enables you to view any page; selecting a page in the Thumbnail View displays that page in the Fax Preview. The Thumbnail View also makes it possible to reorder and delete pages from the fax. 4. The Fax Preview section displays a single page of the fax at a time. It is here that you add annotations to a fax before sending it. For more details on annotations, see the corresponding chapter (Overview on page 35). Also, SendFAX provides the means: to select a cover sheet among the ones available on the fax server, to display a contact list of potential fax recipients from one of several phone books available to you, to alter transmissions settings, modify your sender and recipient information, to change the interface to suit your requirements.
Menu Bar Details and Associated Icons

Description of all the items of the SendFAX menu bar.
The File Menu

New Insert Save As Print Send Send without Closing Connection Settings User Settings cancels the current fax, clearing the fax recipient list and begins a new one. lets you insert a file into your fax. lets you save your fax in a local or network directory. prints the fax and any cover sheet. sends the fax and closes the SendFAX interface. sends the fax but keeps the SendFAX interface open, for example, to allow you to send the same fax to other recipients. allows you to change the Fax Server Host Name and other parameters. For more details refer to Connection settings on page 6. allows the user to change his User Name and Password. For more details, refer to Connection settings on page 6. This option is only available in native mode (when sending through an XML gateway), closes SendFAX.
Exit
The Edit Menu

Faxing Properties displays a tabbed window in which you enter sender information or organization information and specify fax settings. For additional details refer to Editing sender or company information on page 15 and Changing fax transmission settings on page 16. allows you to modify the information about a selected fax recipient in the fax recipient list. enters a comment in the cover sheet. lets you configure the XMediusFAX printer.
Fax Recipient Cover Sheet Comments Printer Properties
The View Menu

Toolbar Status Bar Phone Book Full Preview displays the SendFAX toolbars. When a toolbar is visible, a check mark appears beside its name. The four toolbars; Main, Preview, Thumbnail, and Annotation; are displayed by default. displays or hides the Status Bar. A check mark appears beside it when it is visible. displays a phone book on the right or left of the interface. displays only the thumbnails and fax preview. The display of the manual addressing fields, the fax recipient list, and the contact information is suspended. Deselecting Full Preview re-displays that information in the SendFAX window. displays a window that toggles the display of names from the phone books available. These include the XMediusFAX and MAPI (Messaging Application Program Interface) phone books. sets the language used in client applications for the current user (MMC Snap-in, SendFAX, TIFF Viewer, Phone Book, and Cover Sheet Editor). Changes occur after restarting SendFAX.
Options Languages
The Thumbnail Menu

Delete Move First removes pages selected in the thumbnail view from your fax. moves the selected page to the first page after a cover sheet.
Move Up Move Down Move Last Mark As Do not Send Mark As Send Zoom
moves the selected page up one page moves the selected page down one page moves the selected page to the last page of the fax instructs SendFAX to exclude the page selected in the thumbnail view when you transmit the fax. restores an excluded page. increases or decreases the magnification of pages in the thumbnail view.
The Preview Menu

First Page Previous Page Next Page Last Page Best Fit Fit to Width Fit to Height Zoom lets you view the first page of your fax. lets you view the previous page of your fax. lets you view the next page of your fax. lets you view the last page of your fax. displays the page at the magnification that best fits the preview window. displays the page at the maximum width that fits in the preview window. displays the page at the maximum height that fits in the preview window. lets you choose one of the preset magnification values.
The Annotations Menu Annotations are objects you can add to draw attention to certain parts of a fax. For more information about annotations, refer to the corresponding chapter (Overview on page 35). The Tools Menu
Phone Book launches the phone book window through which you can create a new phone book, update contacts in an existing one, and select a phone book and contact list for sending faxes. Refer to Overview on page 19 for detailed information. launches your MAPI address book in which you can enter contact information.
MAPI Address Book
The Help Menu

Help Topics About SendFAX opens the online help, where you can get more information about using XMediusFAX. displays version and copyright information about SendFAX.
Connection settings
If you need to modify your connection settings that were configured during initial installation, proceed as follows:
1. From the SendFAX menubar, click File Connection Settings. The Account Information dialog box appears.
2. In the Connection Settings section, specify the Fax Server Host Name. Attention: This value should have been set correctly by your administrator while installing SendFAX; you should not have to change it. For information (for administrators or advanced users), here is the acceptable syntax:
[{http|https}://]<ServerName_or_IP>[:<Port>]
Examples: ourfaxserver, or http://ourfaxserver:8080, or https://10.60.0.76... 3. In the SendFAX will send its faxes through section, select the radio button that corresponds to your desired settings: Select Outlook if you want to use the SendFAX integration with Outlook. Outlook must already be configured on the local computer and the administrator must have correctly configured the Microsoft Exchange server of your organization. Select The fax server's XML Gateway interface in order to use SendFAX in native mode.
4. Click the Next button, enabled in native mode when sending through the XML gateway; otherwise, from the SendFAX menubar, click File User Settings.... The User Settings dialog box will appear, as depicted in the following screenview.
5. In the Log On Using section, select the radio button that corresponds to your desired settings: Select My Windows account to log in automatically with your regular NT identity. Note: The check box, Get sender information from the active directory on startup, fills the sender information with active directory information if the user selected the Use Custom Sender & Company Information option in the advanced transmission settings. For additional details on the latter, refer to the section, Editing sender or company information on page 15, found further on in this chapter. Select My User, and enter your user login in the User Name field and password in the Password field. If you want these values to be used every time you log on, check the Remember password box.
6. In the Email confirmations should be sent to section, select one of the options for the e-mail address to which the feedback notifications are to be sent:
Option Do not send email confirmations Use the email address associated with my account Description You will not receive any confirmation by email. You will receive confirmations through the email address associated to the account defined at the previous step. Note: This option is selected by default. Use this email address You will receive confirmations through the email address entered manually in the field beside.
7. Click Finish. Subsequent SendFAX sessions will use the same settings. If the Remember password box wasnt checked, a password dialog will prompt you when sending a fax if required. Note: If there is a problem with the system when you try to log into SendFAX and an error message appears, consult your system administrator to make sure you have the proper authorization, or to ascertain when the system will be back and running. If at any time you wish to change the gateway or modify the connection properties, perform the set-up procedure once again as detailed above.
Sending a fax
The procedure for sending a fax using SendFAX can be summarized as follows: 1. 2. 3. 4. 5. 6. Launch SendFAX. If needed, select a cover sheet. Insert one or more documents. If desired, reorder, cancel, or delete fax pages. If desired, add annotations in the Fax Preview pane. Manually address the transmission or select one or more recipients from the contact list.You can select a different contact list to select other recipients. Make whatever modifications or additions you require to the sender information. Make whatever modifications or additions you require to the fax recipient information. If required, change the transmission settings. 7. Choose File > Send or click Send to transmit immediately and close SendFAX, or choose File > Send without Closing if you wish to compose another transmission.
Sending a fax with a specific resolution

To send a fax with a specific resolution: 1. 2. 3. 4. Choose Edit Printer Properties. Click the Paper/Quality tab. Click on the Advanced button. Set the printer driver's resolution in the Graphic-Print Quality field. Choices are Low(200x100), High(200x200), Fine(300x300) or Ultra Fine(400x400). Note: If the printer driver default resolution is higher than the maximum resolution allowed by the user profile, SendFAX sets it automatically to the latter and informs the user. 5. You can also choose different dithering algorithms though the Half-toning option. If you decide to use an Error Diffusion algorithm, you can also adjust the intensity of the rendering. This changes the printer resolution for the whole system, and remains so until it is changed again, using the above procedure.
Displaying Phone Books

How to add the phone book to the SendFAX interface. 1. Select the source of your contacts: a) In the menu bar, choose View > Options. b) Select XMediusFAX Phone Book or MAPI Address Book. c) Click OK. 2. Select View > Phone Book, then choose Show Right or Show Left, depending on the display you wish to obtain.
Figure 1: The Show Right display
Figure 2: The Show Left display
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Note: With the phone book displayed, you can hide or display the manual addressing fields (To, Company and Destination) by using the or button above the fax recipients list.
3. If you have more than one list of contacts in your Phone Book, you can display them alternately by using the Show names from the drop-down list. 4. If you need to remove the Phone Book from the SendFAX interface: a) Select View > Phone Book. The current display selection appears checked in the sub-menu. b) Select this checked item. The Phone Book disappears from the SendFAX interface. Note: This documentation assumes that phone book information is displayed on the right side of the SendFAX interface.
Addressing Transmissions
You can address a transmission by entering manually a recipient or by selecting a contact from one of your phone books. More than one recipient can be added to the recipient list of the fax being sent. Also, that list can be easily modified.
Manually addressing a transmission

How to address manually a fax from SendFAX. 1. Type a name in the To field. 2. If desired, type an entry in the Company field. 3. Type a fax number or e-mail address (only for SendFAX integration with Outlook) in the Destination field. Only this entry is mandatory. 4. If desired, type an entry in the Subject field. 5. Click . The recipient is added to the Fax Recipients list. Note: It is possible to add a recipient from the recipient list to your Phone Book, even if the Phone Book is not displayed: just right-click on the recipient and select Add to Phone Book.
Selecting a recipient from a phone book

How to address a fax by selecting a recipient from a phone book in SendFAX. 1. Choose View > Phone Book > Show Right if the phone book is not displayed on the right of the SendFAX interface. 2. If necessary, use Show names from the to select the correct contact list. 3. Type a recipients name or select a group or individual recipient from the contact list. 4. Click .
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The recipient is added to the Fax Recipients list. Note: Any recipient of the Fax Recipients list can also be added to your phone book, by clicking .
Selecting a recipient when the phone book is not displayed

How to select a recipient from a phone book in SendFAX when the phone book is not displayed in the interface. 1. In SendFAX, click or the To button. SendFAX displays the phone book in a separate window.
2. If necessary, use Show names from the to select the correct phone book and contact list. 3. Type the name or select the recipient from the phone book. 4. Click . The recipient is added to the Fax Recipients list. Note: It is possible to add more than one recipient using this way. 5. Click OK to close the phone book.
Modifying the Fax Recipients List

How to modify parameters within the recipients list in SendFAX. You may need to change some information or parameters of the recipients after having added them to the Fax Recipients list. Note: Any modification applied this way to the recipients do not affect the information contained in the phone book, but only for the fax being sent. Here are the possible actions: Editing the fax recipient information This option allows you to change some information of the recipients, only for the fax being sent, without changing anything in the phone book. To proceed, select the recipient in the Fax Recipients list and click .
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Changing the recipient destination This option can be useful when the contact has more than one fax number and you wish to select another one than the default one for the fax being sent. To proceed, right-click on the recipient in the Fax Recipients list, select Destinations and choose the fax number to use for the transmission. Filtering the recipients list for the transmission This option allows you to deselect/select recipients of the Fax Recipients list in order to send them or not the current fax. It can be useful if you need to address two slightly different versions of the same fax to two different batches of recipients that are in the same recipient list. To proceed, check or uncheck the box beside the name of each concerned recipient in the Fax Recipients list. Note: Once the fax is sent to the first batch of recipients, the recipients list and the fax are still displayed, so you can modify the fax and send it to a second batch of recipients only by checking and unchecking boxes. Deleting a recipient from the fax recipient list This option simply removes the recipient from the Fax Recipients list. Note: There is no possible undo. To proceed, select the recipient in the Fax Recipients list and click .
Managing Fax Documents

Here is the list of actions available to modify the fax being sent with SendFAX: Inserting a Document It is possible to add pages to the fax you are composing by using existing documents. A lot of file types are supported: it can be, for example, a Microsoft Office document, a basic text file, an image, a PDF file... To proceed, click and browse for the file to insert.
All the pages of the selected document are converted into the TIFF format and inserted as new pages after the last page of your fax. Note: More than one document can be added to the same fax. Reordering Fax Pages The pages of the fax being sent can be reordered through the Thumbnail View. To proceed, select a page and use the and buttons to move it up and down.
Note: You can also quickly move the page to the first or last page of your fax by selecting Thumbnail Move and choosing First or Last. Note that first means the first page after the cover sheet, if there is a cover sheet. Another way to move the pages can be dragging and dropping the page trhough the Thumbnail View (insertion point will be indicated by two yellow arrows during the dragging phase).
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Cancelling the Transmission of a Page This function can be useful when you want to send only a part of your fax without having to physically remove the undesired pages. To mark the pages that will not be sent with the fax, select them in the Thumbnail View and click them and click again the Deleting a Page To physically remove a page from the fax, select it and click Saving a Fax To save a copy of the fax in your PC, select File Save As. Note: The faxes are saved in the TIFF format. Printing a Fax To print the current fax, select File Print. Note: For setting a specific print resolution, see Setting the default fax resolution for printing on page 14. above the Thumbnail View. button. .
All the cancelled pages are marked with a red sign. If you need to restore the cancelled pages, just select
Setting the default fax resolution for printing

To change the printer drivers default resolution for faxes, proceed as follows: Choose Edit Printer Properties. Click the Paper/Quality tab. Click on the Advanced button. Set the printer driver's resolution in the Graphic-Print Quality field. Choices are Low(200x100), High(200x200), Fine(300x300) or Ultra Fine(400x400). At the next logon in SendFAX, the program will validate the printer driver resolution. If the printer driver default resolution is higher than the maximum resolution allowed by the user profile, SendFAX sets it to the latter. 5. You can also choose different dithering algorithms though the Half-toning option. If you decide to use an Error Diffusion algorithm, you can also adjust the intensity of the rendering. This changes the printer resolution for the whole system, and remains so until it is changed again, using the above procedure. 1. 2. 3. 4.
Using Cover Sheets

Selecting a Cover Sheet To select a cover sheet, use the drop-down cover sheet menu of the toolbar. Note: XMediusFAX offers default cover sheets. In addition, the cover sheet editor allows you to compose and save your own cover sheets. Refer to Overview on page 71 for more information.
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Adding a Comment to a Cover Sheet To add a comment to a cover sheet, select a cover sheet and go to Edit > Cover Sheet Comments.
Advanced transmission settings

Editing sender or company information
How to modify the information appearing on a fax in SendFAX. You must have the modifications rights at this level. If not, please contact the administrator. You might need to modify sender and company information that will appear on the fax being sent, without modifying this information as it is written in the XMediusFAX database. For example, it might be necessary to edit sender information when you send a fax on behalf of another user. Changes to sender and company information are applied only to the current fax, and the next time you will use SendFAX, all this information will be taken back from the fax server database. Note: You can however choose the option to remember your changes for all future transmissions trough SendFAX. It will not affect, anyway, your real information written in the database. To proceed: 1. Click . 2. In the Sender Information tab, check the Use Custom Sender & Company Information box.
You can now modify the fields. Note: If you check the Remember My Information box, the changes will be used as well for future SendFAX sessions. 3. To modify the Information of the company, select the Company Information.
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4. Click OK to apply the information to the transmission.
Changing fax transmission settings

How to change the transmission settings for a fax in SendFAX. You must have the modifications rights at this level. If not, please contact the administrator. Transmission settings include the fax priority and the number of retries, and notification options. 1. Select Edit > Faxing Properties. 2. Select the Fax Settings tab.
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3. Check the Use Custom Fax Settings box. 4. Use the Priority dropdown box to select High, Normal, or Low. 5. Type a Number of Retries. The highest available number is 99. 6. To enable or disable the notifications for the fax, check or uncheck the Notify Success or Notify Failed boxes. 7. If you want to enable or disable the reception of a single notification (summary) after a broadcast fax emission, check or uncheck the Broadcast Notification box. Note: Enabling this type of notification does not suspend the other outgoing fax notifications. If you leave the Notify Success and Notify Failed boxes checked, the profile is still set to receive notifications for all the fax communications inside a broadcast. 8. If you wish to delay the sending of the current fax, check the Delay Transmission Until: box and enter a date and time for the delay. 9. Click OK to apply the settings to the transmission.
Submitting a Fax With SendFAX through a Command Line

How to send a fax in silent mode. Note: This section concerns advanced users. It is possible to accelerate the sending of a fax with SendFAX by using a command line instead of opening the application. From the install_path\client folder, enter the following command line:
SendFax.exe
Note: This command opens SendFAX application.
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The available arguments for the command line are:

-c: To enter the recipient information -a: To attach a file to the fax -s: To define the subject of the fax -q: To send the fax and quit automatically the application
Note: Dashes used in front of the arguments can be replaced by slashes. For example:
SendFax.exe /s "This is the subject" /a "attach_file.tif" /c "fax=5141234567/fn=Jane/ln=Smith/co=MyOrganization" /c "fax=5147654321/fn=John/ln=Smith/co=MyCompany" /q
In this example, the fax would have: This is the subject for Subject attach_file.tif as attached file Two recipients: Jane Smith, 514.123.4567, MyOrganization John Smith, 514.765.4321, MyCompany
Been sent silently (/q)
Here is a list of the available fields for a fax sent by command line:
Fields dear=, first= or fn=, last= or ln= address=, city=, state=, zipcode=, country= phone=, pager=, cellular=, email= company= or co=, jobtitle= billingcode= or bc=, subbillingcode= or sbc= Description Basic information concerning the recipient Recipient Addressing information Recipient Contacting information Company and title of the recipient Billing Code and Subbilling Code of the recipient
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Chapter 3 | Managing Your Contacts (for SendFax)
Chapter 3
Overview
Managing Your Contacts (for SendFax)
A phone book stores contact information about recipients for SendFax. This information can include a contacts name, fax number, address, company and business address, etc. There can be any number of individual contacts. You access the phone book in SendFAX to address faxes to the contacts recorded in the phone book. XMediusFAX provides a single un-populated phone book. It resides in the <install_path>\Client folder. You can add phone books to that or any other folder. Phone book files have the .xmc extension. You can create as many phone books as needed. The contents of a phone book can be: defined using the XMediusFAX phone book, imported to the phone book from an external data source, or linked in the phone book to an external data source.
In the first two cases, the information actually resides within the phone book. You can modify it whenever necessary. In the third, XMediusFAX links to an external source; the information is only displayed through the phone book. If information is to be changed or updated, you must update the external source using the software that created it.
Launching the phone book

To launch the phone book: Choose Start Programs XMediusFAX Phone Book; or In SendFAX, choose Tools XMediusFAX Phone Book.
The default phone book and contact list or those you last opened are automatically displayed. An example is depicted in the following screenview.
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Figure 3: View of the phone book
By default, a phone book displays contact information in four columns: Last Name, First Name, Company, and Fax Number. However, you can adjust the column headings to display any of the information fields available in the phone book. You can select any column heading as the sort key. For example, the default sort key is Last Name in ascending order. If you wish, you can select Fax Number, Company, or any other displayed column heading as the sort key. Sort order can be ascending or descending. To insert or delete a column, right-click on the heading bar and select Insert Column or Remove This Column. Note: When inserting a new column, it is automatically added on the left of the clicked column heading.

Description of all the items of the Phone Book menu bar. The File Menu
New Open Save As Import Link Link Fields Exit allows you to create a new phone book, a new contact list within an existing phone book, a new contact in a contact list, and a new group of contacts. allows you to open an existing phone book, a contact list, or a public phone book, if existing. saves a newly created phone book. imports data from an external data source. links a phone book to an external data source. allows you to update the links that match the fields of an external data source to the phone books internal fields. closes the phone book.
The Edit Menu

Properties displays the properties of a selected contact or group.
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Delete Select All
deletes a selected contact, group or contact list. selects all contacts in the currently displayed contact list.
The View Menu

Display Name Toolbar Status Bar Languages switches the order in which names are displayed. displays or hides the toolbar at the top of the phone book window. displays or hides the status bar at the bottom of the phone book window. enables the choice of language.
The Tools Menu

Find Contacts Advanced Find Contact List Management Compact Database performs a search for a contact. performs a search for a contact and allows more detailed search criteria. lets you rename, edit, and delete the contact lists already present in the phone book. compacts the phone book database.
Phone book contacts

A phone book is composed of at least one contact list. A contact list is a list of potential fax recipients detailing their first name, last name, company name, and address, fax number, e-mail address, etc. A phone book can have any number of contact lists, however, only one contact list can be used at a time. A default contact list named Contact is generated when you create a new phone book. In the phone book, contact lists are chosen using the Show Names from the drop-down list (see the figure in Launching the phone book on page 19). Ample information fields are available for every contact. These fields are accessible by selecting Edit Properties after having selected a contact or alternatively by right-clicking on the desired contact from amongst those in the contact list. A sample screenview is depicted below:
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Note: Up to three Fax numbers and up to three E-mail addresses are available by clicking on the opposite either of these respective information fields. The Preferred Address field allows you to select the one that SendFAX will use when several are specified. Clicking Full Name allows you to enter a title (Dr., Mr., Miss, Mrs., or Prof.) and first and last names, as depicted in the following screenview. The title will appear as a salutation in the fax.
Additional information can be entered clicking the User Defined tab. For example, having entered the company address in the address fields, you might wish to use the User Defined fields to enter a contact's personal address. Four user-defined fields and a comment field are provided, as depicted in the following screenview:
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Managing Phone Books
Opening a Phone Book To open a phone book click Adding a Phone Book To add a phone book click then name the new phone book and click save. and select a .xmc file.
You can now populate the default contact list with contacts and, optionally, with groups.
Managing Contacts Lists
Adding a Contact List To add a contact list, click then name the new contact list.
Renaming and Deleting a Contact List It is possible to rename or delete a contact list via the contact list management menu. To proceed, go to Tools > Contact List Management then select a contact list.
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Managing Contacts
Adding a Contact To add a contact, click then fill in the contact information.
Note: No field in the contact information is mandatory. The phone book prompts for a first name when none is entered. However, you are not obliged to enter one. You can even create an empty contact for later completion. Deleting a Contact To delete a contact, select a contact and click .
Note: Contacts are listed as individuals and as group members. Deleting an individual contact deletes that contact from any group it is members of. Editing a Contact To change a contact's properties, select a contact then click .
Phone Book Groups

A group is composed of a number of individual contacts and, optionally, other groups. By selecting a group when faxing, you fax to all contacts in it. A contact list can include any number of groups. The contacts you place in a group remain listed as independent contacts in the contact list. If you delete the group, the members remain available as independent contacts. If you delete them as individual contacts, however, they are also deleted from the group. The sections immediately following provide details on how to manage your groups. Adding a Group To add a group click and name the new group.
Note: It is possible to add new or existing contacts to the group while creating it. Managing a Contact or Group in a Group To add a contact or group to a group or to remove a contact or group from a group, select a group then click . Deleting a Group To remove a group click .
Note: Contacts are listed as individuals and as group members. Deleting a group does not delete a contacts individual listing.
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Compacting the Database

In order to retrieve the space of unused fields of the contacts information, it is possible to compact the database. To process, go to Tools > Compact Database.
Phone book searches

The phone book offers a basic find and an advanced find. The basic find searches a single contact list and specifies the exact entries you expect to find in information fields like First Name, Last Name, and Fax Number. An advanced find allows you to specify a wider range of criteria. You can select any of the information fields available and specify several search criteria. Further, an advanced find can specify more than one contact list. Both types of searches can be saved and re-used later. The sections immediately following provide details on how to perform searches.
Finding a contact
1. In the phone book, choose Tools > Find Contacts. The phone book offers Name, Company, Fax Number and City as search criteria.
2. Type the appropriate entries. Note: Use to change City to State/Province or Country.
3. Select Save As and enter a name if the search is to be saved. Note: Saved searches can be retrieved and executed using the Show Names from the selection box, at the top right of the phone book window. They are listed under the View heading. 4. Click Find Now. 5. If necessary, click Advanced to switch to an advanced search. For details on performing advanced searches, refer to the following section, Using advanced find on page 26.
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Using advanced find

1. In the phone book, choose Tools > Advanced Find.
Note: By default, the current contact list is selected. Use Browse to select or deselect contact lists. 2. Under New Criteria, use Field to select an information category. 3. Use Condition to select a condition. Conditions include contains, is exactly, begins with, doesn't contain, is empty, and is not empty. 4. Under Value, type an entry that represents the expected results. The is empty and is not empty conditions require no Value entry. 5. Click Add to List. Note: You can specify one or more criteria. Use Remove to make any corrections. 6. Under Options, select Match any criteria when two or more criteria exist and any one fulfills the conditions of the search. Note: To apply every criteria to the search, select Match all criteria. 7. Select Save As and enter a name if the search is to be saved. Note: Saved searches can be selected and run using Show Names from the. They are listed under the heading View. 8. Click Find Now. 9. If necessary, click New Search to create another search.
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External data sources

External data sources can be imported into a phone book, either as a new contact list or into an existing contact list. Once resident in the phone book, the contacts can be updated like any other contact. Possible external data sources are: Borland dBASE III, IV, and 5 Microsoft FoxPro 2.0, 2.5, 2.6, and 3.0 Corel Paradox 3, 4, and 5 Symantec ACT! Microsoft Access (including Access 2007) An ODBC-compliant (Open DataBase Connectivity) data source Microsoft Excel 3.0, 4.0, 5.0/7.0, 97, 2000, XP and 2003 A comma separated value (.csv) text file. In a text file data source, the values are delimited by commas. XMediusFAX Phone Book LightningFAX Phone Book
External sources might be a worksheet in a spreadsheet or a table in a database that contains a list of names and fax numbers. By importing the source, you import the names and fax numbers into the current contact list. The external source should be properly organized, with field names that correspond in meaning, if not in exact phrasing, to the information fields used by the phone book. For example, a field called Name in an external data source might include both first and last name. First Name and Last Name, however, are two distinct fields in the phone book. You may wish to update the external source before importing it. You may need to assign fields being imported to the corresponding fields offered by the phone book. When field names match phone book names closely or exactly, XMediusFAX automatically links the field in the external source to the corresponding phone book field. When field names do not correspond, you are given an opportunity to link them manually.
Importing an external data source

Although other external sources are available, this example imports information from a Microsoft Excel spreadsheet. 1. In the phone book, choose File > Open to select the correct phone book. Note: If necessary, use Show Names from the to select the correct contact list. 2. Choose File > Import. 3. Use Select the format of your database to select Excel. Note: Click First Row Contains Field Name if the first row of the spreadsheet represents the field names or column headings. 4. Type the path and name of the file in the field provided. Alternatively, click Browse to navigate the file, select it, and click OK. 5. Click Next. 6. Select the worksheet that contains the contact information. 7. Click OK.
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The phone book attempts to match corresponding fields. However, should field names in the external source not match, you must perform the link yourself by clicking in the right hand column where the phrase No Link appears. A pull-down list displays the phone book fields available. Use AutoMatch to instruct the phone book to apply the most likely match. Use Reset to clear all matches and begin again. 8. Click Finish.
Linking to an external data source

External data sources can be linked to a phone book. A linked external source is always treated as a new and distinct contact list. XMediusFAX uses the name of the table or worksheet as the name of the contact list. The name, which must be unique, can be changed either during the linking operation or afterwards through Edit > Rename. It is subsequently displayed in the Contact List field. You cannot link an external contact list into an existing contact list. The contacts in a linked contact list cannot be edited or updated through XMediusFAX. The phone book displays this information in read-only format. If contact information in a linked contact list is to be changed, you must update the source itself. Contacts in a linked contact list cannot be assigned to a group. Additional contacts cannot be added, individual contacts cannot be deleted directly through the XMediusFAX Phone Book. Because linking is dynamic, the changes you make to the contents of source are reflected in the linked contact list. You can update the fields in a linked contact list. For example, if you add a new field to the source, or change the field name of an existing field in the source, it may be necessary to link it to a specific phone book field. An example is provided in the section immediately following. Linking procedure
Although other formats are available, this example links information from a Microsoft Excel spreadsheet. 1. In the phone book, choose File > Link. 2. Use Select the format of your database to select Excel. 3. Click First Row Contains Field Name if the first row of the spreadsheet represents the field names or column headings. 4. Type the path and name of the file in the field provided. Alternatively, click Browse to navigate the file, select it, and click OK. 5. Click Next. 6. Select the worksheet that contains the contact information. 7. Click OK. The phone book attempts to match corresponding fields. However, should field names in the external source not match, you must perform the link yourself by clicking in the right hand column where the phrase No Link appears. A pull-down list displays the phone book fields available. Use AutoMatch to instruct the phone book to apply the most likely match. Use Reset to clear all matches and begin again. 8. Click Finish.
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Updating a linked external source
1. In the phone book, use the drop-down menu to select the linked contact list. 2. Choose File > Linked Fields. The Set Link window appears. 3. Use the pull-down list by right-clicking the right hand column for the appropriate field. 4. Select the phone book field that best corresponds to the external field name. 5. Click Finish. Note: Reset sets all phone book fields to No Link. Reset might be used when a linked external source is greatly modified and a good many links must be manually assigned.
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Chapter 4 | Viewing Faxes
Chapter 4
Overview
Viewing Faxes
The Viewer lets you view the content of your faxes. When it is installed on your computer, it opens automatically when you select the viewing feature on a fax from your fax list. Through the Viewer, you can: have a global view of the fax pages through a thumbnail view of all pages rotate the fax pages and use a zoom tool for a better display
But also: annotate the fax print the fax e-mail the fax save a local copy of the fax
Launching the Viewer

To launch the viewer, choose Start Programs XMediusFAX TIFF Viewer. Note: When you choose to view a fax from your list of faxes, the fax opens automatically in the Viewer. The viewer will be displayed, as depicted in the following screenview (with an example of fax):
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At the top, several display and annotations tools are available (listed in section: Menu Bar Details and Associated Icons on page 32). On the left is the thumbnails view, where you can see all the pages of the fax, and on the right is the main view, where you can see the page selected in the thumbnails view.

The File Menu
Open Print Fax Send to Mail Recipient Save As Opens an existing TIFF file. The TIFF file format is used for faxes. Sends the fax to a printer. Launches the default e-mail software and puts the fax as e-mail attachment. Saves a copy of the fax (or only a part) under a new name.
The View Menu The View menu tab displays the Main Toolbar and Annotation Toolbar options which toggle their respective tool icons. The Page Menu
First Previous Displays the first page of the fax in the viewers main view. Displays in the main view the page immediately before the one currently in the main view.
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Next Last Rotate Left Flip Rotate Right Rotate All Left Flip All Rotate All Right Properties
Displays in the main view the page immediately after the one currently displayed in the main view. Displays the last page of the fax in the main view. Rotates the page currently in the main view 90 degrees to the left. Rotates the page currently displayed in the main view 180 degrees. Rotates the page currently displayed in the main view 90 degrees to the right. Rotates all pages 90 degrees to the left. Rotates all pages 180 degrees. Rotates all pages 90 degrees to the right. Displays the page properties, compression method, as well as resolution and size of image.
The Zoom Menu

Zoom in Zoom out Fit to height Fit to width Best fit 25% to 200% 100% Custom Selects the next display scale. Selects the previous display scale. Resizes the height of the page to the view. Resizes the width of the page to the view. Selects the best scale to fit the page to the view. These are pre-set scales. The default scale (actual size). Displays a window through which you can enter a zoom percentage.
The Annotation Menu Annotations are notes and objects added to a document within other applications such as SendFAX and the Viewer. For more information about annotations refer to the concerned chapter (Overview on page 35). The Thumbnails Menu The Thumbnails menu offers three image sizes to display the main image in a thumbnail view on the left side of the Viewer.
Working with the Viewer

Opening a Fax in the Viewer To view a fax in the Viewer from a file, select File Open and browse for the file. Note: The file must be a TIFF file generated by the Fax Server. It can contain more than one page.
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Opening a Fax from the Fax List It is possible to view a fax directly from your fax list (received or sent) by selecting the viewing feature for the concerned fax. The Viewer opens then automatically. Note: Faxes opened from your fax list are stored in the server mediastore and cannot be modified. However, you can save a local copy of the fax if you wish to keep the modifications applied with the Viewer (see Saving a Local Copy of a Fax on page 34). Managing the Viewer Display Settings The Viewer allows you to change the fax pages display in a variety of ways, by using the displaying and zooming tools (see The Page Menu on page 32 and The Zoom Menu on page 33). Also, the thumbnail view (on the left) allows you to have a global view of the fax when it contains more than one page, and easily browse in these pages (see The Thumbnails Menu on page 33). Note: By default, the pages are displayed in a vertical way, but you can extend the size of the thumbnail view to the right in order to view them side by side in rows, if the fax contains a lot of pages. Adding Annotations To add annotations to your fax, please refer to the concerned chapter: Overview on page 35. Saving a Local Copy of a Fax If you have made modifications to a fax, for example, by adding annotations, you may wish to save a local copy on your computer's hard drive, leaving the original unmodified. To save a local copy, select File Save As, browse for the location and enter the name of the new file. The .tif extension is automatically applied. Note: If the fax was already open from a local file, you can also select File Save if you wish to update the file without making a copy. If you wish to save partially the fax (only some pages), select the Pages range option and indicate the concerned pages in the field. For example:
1-5, if you wish to save the pages from 1 to 5. 1,5, if you wish to save the pages 1 and 5. 1,3-5 if you wish to copy the pages 1, 3, 4 and 5.
Note: You can do a combination; Printing a Fax from the Viewer To print a fax with the viewer, select File Print Fax. Emailing a Fax through the Viewer To email a fax with the viewer, select File Send to Mail Recipient.
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Chapter 5 | Using Annotations
Chapter 5
Overview
Using Annotations
Annotations are notes and objects added to a fax within SendFAX or the Viewer. There are five types of annotations: text, line, rectangle, stamp and highlighter. Annotations are added by selecting the type of annotation, drawing and adding text if needed. All annotations can be resized and moved around the page. Annotations can also be formatted. Color and thickness can be assigned to lines and rectangles; color, font, and size can be assigned to text. Annotations that have been added are not permanent. They are superimposed on the page in the Fax Preview page and incorporated in the TIFF file generated when you transmit the document. The source or original document remains unchanged.
Annotation Types
There are five types of annotations available through the Annotation Menu or Toolbar's icons :
Text Line Rectangle Stamp draws a text box on the currently displayed page. Type the text immediately after drawing the box. Text boxes can be resized by clicking them and dragging the handles. draws a line on the page. draws a rectangle on the page. displays a window through which you select a bitmap (.bmp) file. Select the bitmap file you wish and drag the cursor to form a rectangle. The selected bitmap graphic is written to the page. Note: Like any annotation, bitmap stamps can be selected and resized. Highlighter draws a rectangular, yellow colored rubber band. Use it to highlight important text.
Working with Annotations

Here are the possible actions you can do with annotations:
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Chapter 5 | Using Annotations
Adding an Annotation To add an annotation, select one of the annotation types in the annotation toolbar, then draw by clicking and dragging the cursor on the page. Note: In the case of a bitmap annotation, you need first to select an image (only files with the .bmp extension) through an Open window. In the case of a text annotation, you can directly write the text in the box after its creation.
All the annotations are modifyable objects that are placed over the page where you draw them. Therefore, you can move, resize or reformat them afterwards (see the following sections). Selecting an Annotation To be able to select an annotation that has been already added, you must enable the the pointer. You can then click on the annotation to select it. button to activate
Note: It is also possible to select or deselect all the annotations of a page by selecting Annotations Select All or Annotations Unselect All. Moving an Annotation To move an annotation, just drag-and-drop it to the new location on the page. Resizing an Annotation To resize an annotation, select it, then use the appearing handles (black squares around the annotation) to give it the new size. Formatting an Annotation It is possible to modify the visual properties of the line, rectangle and text annotations. To proceed, select the annotation and click in the annotations toolbar:
For the line and rectangle annotations, you can change the color and the thickness of the lines. For the text annotation, you can change all the properties of the font and the color of the background.
Editing a Text Annotation To edit the text of a text annotation, just select it and enter the new text. Note: It is possible to edit the text by accessing the properties of the text annotation (see the previous section). Deleting an Annotation To delete an annotation, select it and click Hiding or Showing the Annotations If you need to hide or show the annotations you made, select Annotation Show Annotation. in the annotations toolbar.
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Chapter 6 | Fax Utilities for General Applications
Chapter 6
Overview
Fax Utilities for General Applications
XMediusFAX provides several utilities that allow you to send faxes directly from your general applications. These utilities are of two types: Printer drivers, used as normal printers, that redirect your current document to send it as fax through SendFax or by email (see Faxing from Windows Applications by Using SendFAX on page 37 and Faxing From Windows Applications by Using XMPrintToMail on page 38). Integrated faxing features: Fax Macros usable in MS Word or in OpenOffice.org Writer (see Sending a Fax Using the Fax Add-in for MS Word on page 39 and Sending a Fax Using Fax Macros for OpenOffice.org Writer on page 41). Note: The Fax Macros use SendFAX to finalize the sending. The Microsoft Office Internet Fax Service feature (see Sending a Fax Using the Microsoft Office Internet Fax Service on page 44).
Faxing from Windows Applications by Using SendFAX

If SendFAX is installed on your computer, you can fax from any Windows application installed on your system that has print capabilities. You can perform these fax operations using any Windows application. 1. Open with the appropriate application the document to be faxed. Note: For example, it can be a MS Word document you just wrote and saved. 2. Access the print options of the application (e.g. Print... for MS Word). 3. Select the XMediusFAX printer in the list of available printers. 4. If you need to set a specific resolution for your fax, click Properties Paper/Quality Advanced. The Graphic-Print Quality field allows you to choose Low(200x100), High(200x200), Fine(300x300) or Ultra Fine(400x400) quality. Note: After validation, the new resolution setting remains until you change it again. Note: If the printer driver default resolution is higher than the maximum resolution allowed by the user profile, SendFAX rejects the rasterized file, pops up a warning for the user and stays open. 5. Click OK.
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SendFAX is launched and you are prompted to log on. If the application from which you send the the document is still open, you can open another document and add it to the documents to be faxed by repeating the previous steps. 6. Address the fax. You can either select a contact in your list of contacts (this contact must have a fax number), or type a fax number with the appropriate syntax in the To field. Note: You can add a cover sheet or make an entry to the Subject field (for more information refer to Overview on page 3). 7. Click Send.
Faxing From Windows Applications by Using XMPrintToMail

The XMPrintToMail printer driver allows you to send faxes from any Windows application, as if you were printing the document from this application. This driver converts the document into the TIFF format and put it in an e-mail as attachment. Note: To be able to use XMPrintToMail, the fax server must be interconnected with an e-mail system. To fax from a Windows application: 1. Open with the appropriate application the document to be faxed. Note: For example, it can be a MS Word document you just wrote and saved. 2. Access the print options of the application (e.g. Print... for MS Word). 3. Select the XMPrintToMail printer in the list of available printers. 4. If you need to set a specific resolution for your fax, click Properties Paper/Quality Advanced. The Graphic-Print Quality field allows you to choose Low(200x100) or High(200x200) quality for the TIFF file to be created. Note: After validation, the new resolution setting remains until you change it again. Note: When using XMPrintToMail, if the printer driver default resolution is higher than the maximum resolution allowed by the user profile, you will receive a failure notification. 5. Print the document. Your default e-mail software opens and a new e-mail is created where your document has been added as attachment (TIFF file). 6. Address your email according to your e-mail software as for sending a fax. You can either select a contact in your list of contacts (this contact must have a fax number), or type a fax number with the appropriate syntax in the address field. Note: For example: In MS Outlook, type:
[FAX:1234567890]
In Lotus Notes, type:

[email protected]
7. Complete fax composition and setting selection. 8. Send the message.
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Sending a Fax Using the Fax Add-in for MS Word

Two features have been implemented to send faxes with XMediusFAX from MS Word: The Send Fax feature, allowing to simply send your current document as a fax. The Fax Merge feature, allowing to broadcast a fax with a dynamic content by using the MS Word Mail Merge feature. Note: Both features use the SendFAX application to finalize the sending of the faxes. Therefore, SendFAX must be installed on your computer. If the Fax Add-in for Microsoft Word and/or SendFAX are not installed on your computer, please contact your administrator.
Sending a Fax from MS Word with the Send Fax feature

Before starting, exit SendFAX if it is running. The Send Fax feature allows you to fax any document directly from the MS Word application. To do so: 1. Open Microsoft Word. 2. Compose the document that will be used as fax message, and save it. 3. Click on the Send Fax feature button:
with MS Word 2003 (or previous versions): with MS Word 2007 (or more recent versions): in the toolbar. under the Fax tab of the Word ribbon.
Your document is converted by virtual printing, and then SendFAX is launched, showing the fax that will be sent. 4. Address and send the fax. Note: For more information about the SendFAX application, refer to Sending a fax on page 9
Fax Merge Feature for MS Word

The Fax Merge feature for Microsoft Word allows you to broadcast a fax whose parts of the message content depend on the recipient (salutation or other personal information). To do so, dynamic fields are inserted in a main document by using the MS Word Mail Merge feature. These fields are linked to an external data source such as an Excel or Access file, your Outlook contacts book, etc. The overall process can be summarized as follows: 1. Create or identify a data source. The entries made to the data source are the information to appear in the MS Word merge fields. Note: The data source must contain a column with all the fax numbers of the recipients. This is the minimum information required for broadcasting a fax.
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2. Create a main document, which is the actual fax message, entering the MS Word merge fields that receive the information entered in the data source. 3. Open the main document, map the XMediusFAX merge fields to the external data source fields, and send the fax with SendFAX (see Sending a Fax from MS Word Using the Fax Merge feature on page 40).
Sending a Fax from MS Word Using the Fax Merge feature
Before starting this procedure, you should have access to an existing data source containing a recipient list (for example, an Excel or Access file, or even your Outlook contact book). Important: This data source must contain a column with all the fax numbers of the recipients, which is the minimum information required for sending faxes. The first steps of the following procedure give the main actions to perform in order to have a document ready for using the Fax Merge function. For specific information about the use of the Microsoft Mail Merge feature, please refer to the MS Word online help. To send a fax with the Fax Merge feature in MS Word: 1. Exit SendFAX if it is running. 2. Open MS Word and start a Mailing/Mail Merge process with the following attributes: The document type must be Letters. The starting document must be the current document.
3. Select a database source containing your recipient list. 4. Prepare the content of your fax message, including all the merge fields you need to insert, and save your document. Note: If needed, you can preview the result with your contacts values. 5. Stop here the usual mail merge process (do not complete the merge) and continue by following the instructions given in this procedure. Attention: If you proceed with the one of the default Mail Merge final options, you will not be able to send your merged documents as separate faxes. 6. Click on the Fax Merge feature button:
with MS Word 2003 (or previous versions): with MS Word 2007 (or more recent versions): in the toolbar. under the Fax tab of the Word ribbon.
The Field Mapping window opens.
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7. Map the XMediusFAX fields to the corresponding ones of your data source. Note: This step is necessary for the fax to be sent correctly. For example, if the XMediusFAX Fax Number field is mapped to a field that does not contain a fax number, the emission will fail. 8. Click OK. Your documents are converted by virtual printing, and then SendFAX is launched, showing the fax corresponding to the first record of your data source; all other records also appear in the list of fax recipients. 9. You can add a cover sheet and make an entry to the Subject field (they will be common to all faxes). Note: At this step, you can still remove fax recipients from the list in SendFAX but you cannot add other recipients to it, nor documents to the fax. 10. Click Send. All the faxes of the merge are sent separately for each recipient of the list. Note: The mapping used to send this document is not saved. Therefore, the next time you fax a main document, you must map again the XMediusFAX fields to the fields of the data source used.
Sending a Fax Using Fax Macros for OpenOffice.org Writer

Two macros have been implemented for the sending of faxes with XMediusFAX from OpenOffice.org Writer: The SendFax feature, allowing to simply send your current document as fax. The FaxBroadcast feature, allowing to broadcast a fax with a dynamic content by using the OpenOffice Mail Merge feature. Note: Both features use the SendFAX application to finalize the sending of the faxes. Therefore, SendFAX must be installed on your computer. If the Fax macros for OpenOffice.org Writer and/or SendFAX are not installed on your computer, please contact your administrator.
Sending a Fax from OpenOffice.org Writer with the SendFax Feature

Before starting, exit SendFAX if it is running. The SendFax feature allows you to fax any document directly from the OpenOffice.org Writer application. To do so:
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1. Launch OpenOffice.org Writer. 2. Compose the document that will be used as fax message, and save it. 3. Select Fax SendFax in the menu. SendFAX is launched and you are prompted to log on. 4. Address the fax. Note: For more information, refer to Sending a fax on page 9 5. Click Send.
FaxBroadcast Feature for OpenOffice.org Writer

The FaxBroadcast feature for OpenOffice.org Writer allows you to broadcast a fax whose parts of the message content depend on the recipient (salutation or other personal information). To do so, dynamic fields are inserted in a starting document by using the OpenOffice.org Writer Mail Merge feature. These fields are linked to an external data source created with the OpenOffice.org Base application. The overall process can be summarized as follows: 1. Create or identify a data source. The entries made to the data source are the information to appear in the OpenOffice.org Writer merge fields. Note: The data source must contain a column with all the fax numbers of the recipients. This is the minimum information required for broadcasting a fax. 2. Create a starting document, which is the actual fax message, entering the OpenOffice.org Writer merge fields that receive the information entered in the data source (see Creating a Starting Document in OpenOffice.org Writer on page 42). 3. Open the starting document, map the XMediusFAX merge fields to the external data source fields, and send the fax with SendFAX (see Sending a Fax from OpenOffice.org Writer with the FaxBroadcast feature on page 43).
Creating a Starting Document in OpenOffice.org Writer How to create a starting document with the OpenOffice.org Writer Mail Merge feature, in order to send a broadcast fax. Before starting this procedure, you should have access to an existing data source containing a recipient list. Note: This data source must have been created with the OpenOffice.org Base application and must be registered. Also, it must contain a column with all the fax numbers of the recipients, which is the minimum information required for broadcasting a fax. For detailed information about specific operations, refer to the OpenOffice.org online help. To create a starting document using the OpenOffice.org Writer Mail Merge feature: 1. In OpenOffice.org Writer, select Insert Fields Other. The Fields window opens. 2. Select the Database tab. 3. Select Mail merge fields in the Type list, on the left of the window. 4. In the Database selection list, on the right, search for the database that will be used as recipient list.
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Note: If the OpenOffice.org Base file you previously created does not appear in the list, the reason could be that the database is not registered. Before continuing, please refer to the OpenOffice.org Base online help to register your database. 5. Expand the tree under the database name and double-click each field you need to insert in the document. Each field inserted appears with a grey-colored background, at the current cursor position. 6. When done, click Close. 7. Save the document. The starting document is now ready to be used through the FaxBroadcast feature. To send the created starting document as broadcast fax, see Sending a Fax from OpenOffice.org Writer with the FaxBroadcast feature on page 43. Sending a Fax from OpenOffice.org Writer with the FaxBroadcast feature
Before starting, exit SendFAX if it is running. A starting document must have been previously created with the Mail Merge feature in OpenOffice.org Writer. This document will be the fax used for the broadcast sending. For more information, refer to Creating a Starting Document in OpenOffice.org Writer on page 42. To send a fax with the FaxBroadcast feature in OpenOffice.org Writer: 1. Open a starting document in OpenOffice.org Writer. 2. Select Fax FaxBroadcast. The Data Source Wizard dialog box opens.
3. Select the same data source as the one used for creating the starting document, through the Select Data Source and Select Table dropdown lists, then click OK. The Field Mapping window opens.
4. Map the XMediusFAX fields to the corresponding ones of your data source.
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Note: This step is necessary for the fax to be sent correctly. For example, if the XMediusFAX Fax Number field is mapped to a field that does not contain a fax number, the emission will fail. Therefore, the data source must contain a column with all the fax numbers of the recipients. This is the minimum information required for broadcasting a fax. 5. Click OK. SendFAX is launched and you are prompted to log on. The fax is displayed in SendFAX with the first record in the data source as its recipient. All fax recipients from your data source appear in the list of fax recipients. 6. You can add a cover sheet, make an entry to the Subject field, and choose not to send a fax to a given recipient. Note: You cannot add other fax recipients or documents to the fax. 7. Click Send. All the faxes of the broadcast are sent. Note: The mapping you did to send this document is not saved. Therefore, the next time you fax a starting document, you must map again the XMediusFAX fields to the fields of the data source used in the starting document.
Sending a Fax Using the Microsoft Office Internet Fax Service

Since their 2003 version, MS Office programs include a built-in Internet Fax Service functionality allowing you to connect directly to a fax service provider that will send the fax for you. As a XMediusFAX user, you can send faxes through XMediusFAX by selecting this feature. Note: To enable this feature, your administrator must have performed some specific configuration. The following procedure shows how to use this feature from Microsoft Word, though you can do it from other Office applications such as Excel or PowerPoint. Note: Microsoft Outlook must be installed on your computer in all cases. 1. Open Microsoft Word. 2. Write or open the document that will be sent as fax. 3. Select the Internet Fax feature: Depending on your version of Microsoft Office: Office 2003: File Send To Recipient using Internet Fax Service Office 2007: Office Button Send Internet Fax Office 2010: File Share Send Using E-mail Send as Internet Fax
The Office Internet Fax Service interface opens. Example:
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Note: The original document is now a TIFF image attachment. 4. Address your fax according to the Fax Service feature available fields and options. Typically, you can enter: The name of the Fax Recipient The Fax Number A message in the main body field (that will appear on the cover sheet of the fax) Note: The Use cover sheet option available here should remain unchecked (as it is by default): XMediusFAX is configured to add your profile's default cover sheet to the fax. If you check this box, your fax will then have a second and needless cover sheet. For additional information on the other Office Fax Service feature options, see the Microsoft Office online help. 5. Click Send. The message is sent to be processed as a fax by XMediusFAX using your account and profile information. Note: The message is also put in your Sent Items in Outlook.
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Chapter 7 | Faxing with Email Clients
Chapter 7
Faxing with Email Clients
Faxing with Email Clients: Overview

Note: Depending on your license, some or all of the Email features described here may be unavailable. Please refer to your administrator. XMediusFAX allows you to send and receive faxes through your email client, depending on the configuration done by the administrator on the Fax Server. Depending on the configuration of your email server and on your license, it is also possible to benefit from special features available: on Microsoft Outlook (with Exchange and XMediusFAX forms for Outlook) on Lotus Notes (with Domino and XMediusFAX composition form for Lotus Notes)
Faxing with Email Clients Using SMTP

Note: Email software that use the SMTP (Simple Mail Transfer Protocol) include products like Microsoft Outlook, Outlook Express, Mozilla ThunderBird, Lotus Notes... Fax Composition With XMediusFAX, you can send faxes through any email software of this type. This only requires that your administrator installed the XMediusFAX gateway for SMTP. Note: This section applies to any email client using SMTP; however, if you are using Microsoft Outlook linked to an Exchange server, you can access some more flexible features, as it is explained in section: Faxing with Outlook using Exchange and the XMediusFAX Forms on page 56. The same way, if you are using Lotus Notes with the XMediusFAX composition form (available depending on your license), see the section: Faxing with the XMediusFAX Form for Lotus Notes on page 64. Fax Reception Finally, if your XMediusFAX account was set for it, you can manage your incoming faxes and your notifications for outgoing faxes directly in your email client (see Receiving Faxes and Notifications on page 48).
Sending a Fax with an Email Client Using SMTP

To send a fax with your email client:
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1. Create a new email. 2. Enter a subject and type the message, as you would do for an email. They will be displayed on the cover sheet of your fax. Note: Plain text and HTML formats are supported in the message body for outgoing faxes. XMediusFAX supports embedded images in HTML message body. 3. If needed, add attachments that will constitute the pages of the fax. 4. In the recipients field (To), enter the fax number with the following syntax:
fax=fax_number@domain_name
where: fax_number is the full fax number of the recipient to which you are addressing a fax. domain_name is the domain name used to redirect the message to the fax server of your company. Note: Your administrator should provide this domain name. For example:
[email protected]
Note: To know how to manage the content of the recipients field for more complex combinations, see Managing Recipients on page 52. 5. If needed, you can change the cover sheet, the sender information and the fax options for the fax being sent (see Changing the Cover Sheet on page 49 and Changing Sender Information and Fax Options on page 49). 6. Send the fax as you would do for an email. The fax is sent and you should receive by email a notification of fax sent if your XMediusFAX account is configured to do so. Note: For more information on managing notifications with your email client, see Receiving Faxes and Notifications on page 48.
Receiving Faxes and Notifications

If your XMediusFAX account was set for it, you should receive your incoming faxes and your notifications for outgoing faxes directly by email in your email client. Note: If you configured your e-mail client with a Reply To address (another e-mail address than the one used to send faxes), all your outbound fax notifications will be sent to that address. All these notifications will appear like email messages with attachments. For example:
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Note: The attachments you receive with the email notifications have the .tif or .pdf extension. You can also display a list of your incoming and outgoing faxes using a Web browser (see Overview on page 81).
Changing the Cover Sheet

When your fax is being sent, the default cover sheet used depends on your XMediusFAX profile. However, if you have enough rights, you can replace it by your own cover sheet or by another one available on the Fax Server. If you wish to use a cover sheet located on your computer, you just need to attach it to the message being sent, as any other attachment. Note: The file extension is: .cse. Cover sheets can be created or modified with the Cover Sheet Editor (see Overview on page 71). If you wish to use a different cover sheet that is available on the Fax Server, you must insert a body code to the body of the message being sent (see Changing Sender Information and Fax Options on page 49).
Changing Sender Information and Fax Options

Typically: Sender Information is information about the sender (name, company...) you wish to display on the cover sheet of the fax. Fax Options define the way you wish to send the fax and receive notifications.
When your fax is being sent, sender information and fax options are retrieved from your XMediusFAX account. However, you can override or complete them if you have enough rights for this by using body codes inserted in the body of the message. Note: All these changes will be applied only for the current fax and will not affect the data that are stored in your XMediusFAX account and profile on the Fax Server. Once you send your fax, the entered body codes are interpreted by the Fax Server to include the modified information, and they disappear from the message body.
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The Body Codes Syntax The body codes must be entered with the following syntax:
@@body_code=value
Note: If the value term contains spaces or the < character, or if it is composed by Unicode characters, you must enter the whole string between double quotes, in order for all chatacters of the value to be correctly interpreted by the system. For example, if the city is Montreal, you can write @@sendercity=Montreal, but if the city is New York, you must write @@sendercity="New York". Body Codes for Sender Information The available body codes for sender information are the following:
Body Code @@csid @@senderaddress @@senderbillingcode @@sendercellular @@sendercity @@sendercompany @@sendercountry @@sendere-mail @@senderfax @@senderfirstname @@senderlastname @@senderpager @@senderphone @@sendersalutation @@senderstate @@sendersubbillingcode @@sendertitle @@senderzipcode Description Specifies your Call Station ID. Specifies your address. Specifies your billing code. Specifies your cellular phone number. Specifies your city. Specifies the name of your company. Specifies your country. Specifies your e-mail address. Specifies your fax number. Specifies your first name. Specifies your last name. Specifies your pager number. Specifies your telephone number. Specifies a salutation like Mr. Ms. or prof. Specifies your state or province. Specifies your sub billing code. Specifies your title. Specifies your postal code.
About Body Codes and Atomic Groups Some body codes are part of what we call atomic groups. There are only two atomic groups of body codes: The address information atomic group is composed of:
@@sendercompany @@senderaddress @@sendercity @@senderstate @@sendercountry
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@@senderzipcode
The phone information atomic group is composed of:

@@senderphone @@senderfax
If even only one property of a group is specified with a body code, then all properties from this group are taken from the message body, and not from your XMediusFAX account. Therefore, missing properties are replaced with empty strings. For example, if @@sendercompany=company_name is included in the message body, then none of the other elements that are part of the address information atomic group will be taken from your XMediusFAX account. If their corresponding body codes are not present in the message, their values will be empty. On the contrary, if none of the elements of an atomic group are specified in the message body, then the values specified in your XMediusFAX account will be used. Note: All the other body codes are not part of any atomic group. Therefore, their inclusion in the message body does not have any impact on other properties. Body Codes for Fax Options The available body codes for fax options are the following:
Body Code @@coversheetname Description Specifies the XMediusFAX cover sheet you wish to use. Important: This cover sheet must be one of the additional cover sheets allowed for your Profile (if there are any). Restriction: The default cover sheet of your Profile will not be accepted here; if you wish to use it, just do not insert this body code. @@delayuntil Enables a delay for sending the current fax and specifies the date and time for this delay. Any date/time value formatted: YYYY-MM-DDThh:mm:ss Accepted Values None, or cs_name.cse
@@notifybroadcast
Indicates whether you are to be notified by email for a broadcast Yes or No transmission (summary of all communications). Note: Enabling this type of notification does not suspend the other outgoing fax notifications. If you are using the @@notifysuccess and @@notifyfailed body codes, you will still receive notifications for all the fax communications inside the broadcast.
@@notifyfailed
Indicates whether you are to be notified by email if the transmission fails.
Yes or No
@@notifypreview
Indicates whether you are to receive a preview of the fax by email Yes or No before sending it. Note: If this parameter is used when you send the fax, you will receive a preview of the fax by email, but the fax will not be sent to the recipient(s). To really send the fax to the indicated recipient(s) after you receive the preview, you
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Body Code
Description must remove this parameter and send the fax again (you must re-open your original fax from the sent items folder).
Accepted Values
@@notifysuccess
Indicates whether you are to be notified by email if the transmission is successful. Specifies the standard resolution at which the fax attachments will be sent. Note: The maximum available resolution value is set by the administrator.
Yes or No
@@resolution
Low, High, Fine or Ultrafine
@@sendpriority @@sendretries
Specifies the fax priority.
High, Normal, or Low
Specifies the number of retries to perform (when an error occurs, 1 to 99 such as a busy signal). Note: You cannot exceed the maximum number of retries specified by the administrator.
@@usebody
Specifies if the message body should be sent with the fax. Note: This parameter overrides any profile restriction.
Yes or No
Body Code for Authentication If the administrator has set your XMediusFAX account for SMTP authentication, you will need to enter your password in the message body by using the @@password bodycode. Note: Please contact your administrator to know your faxing rights. For example: @@password=MyPw1234
Managing Recipients
When you are composing a fax with your email client, you may need to know how to manage adequately the information you are going to enter in the recipients field. This section helps you to do it. Adding a Pause (DTMF Code) You can indicate a pause in the fax number by using the p letter (not case sensitive). Note: The comma, generally used for inserting a pause in most environments, is not supported here. For example, if you need to insert a long-distance code:
[email protected]
Adding Recipient Information You can add recipient information and associate it to the entered fax number, by using a dedicated syntax. For more details, see Adding Recipient Information on page 53.
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Adding More Recipients It is possible to add more than one recipient to your fax: To enter manually several recipients, you must separate them with a semi-colon. For example:
[email protected]; [email protected]
You can also add real email addresses if you wish to send the same message by email to other recipients. For example:
[email protected]; [email protected]
Finally, you can add recipients from the address book of the email client. For more details, see Adding Recipients from the Email Address Book on page 55.
Adding Recipient Information
XMediusFAX offers a means of adding information about recipients when sending faxes through email clients. This information (for example, the name, the company, the job title...) can be useful for two reasons: It can appear on the cover sheet of the fax. It is stored with the fax in the XMediusFAX database. Note: Adding recipient information is optional. Only the fax number is mandatory when you are sending the fax. Adding the Recipient Name Only If you need to add only the recipient name, you can simply enter it by using the following smtp syntax:
"recipient_name"<fax=fax_number@domain_name>
For example:
"John Smith"<[email protected]>
As result, all the words between the quotes will be considered by the system as the first name of the recipient, and the fax will be addressed according to the email address between the brackets < >. Note: In this syntax, the double quotes define what is called the Display Name of the email address. Depending on your email client, you may be able to access the Display Name value again by double-click or right-click (email properties), if you wish to modify it once the email address has been resolved in the recipient field. Adding Other Recipient Information In general, the additional information is inserted through variables directly in the email address (for a given recipient), using the following syntax:
fax=fax_number/variable_name=value/variable_name=value@domain_name
The rules are the following: The additional variables must be entered immediately after the fax number and before the domain name. Each additional variable must be preceded by a slash (/). The value of each variable must be indicated after the variable name, with an equal sign (=). Important: All recipient information values entered directly in the email address must only contain basic ASCII characters. International/special characters (such as accented letters or non-latin characters) are not allowed in these values. However, a solution exists: see Recipient Information Containing International Characters on page 54.
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For example:
fax=5141234567/fn=John/ln=Smith/[email protected]
Note: The first name and last name can be entered using this syntax. However, you can also mix the syntaxes to enter the name as simple Display Name:
"John Smith"<fax=5141234567/[email protected]>
Recipient Information Containing International Characters If the recipient information contain international character (more generally, any character that is not part of the basic ASCII characters set), you must enter them in the Display Name of the recipient, instead of entering them directly in the email address, where these characters are not allowed. Here are examples built according to the allowed syntaxes: If you wish to indicate only the recipient name:
"Franois Lgar"<[email protected]>
If you wish to indicate the recipient name and other recipient information:
"/fn=Franois/ln=Lgar/jobtitle=Prsident"<[email protected]>
Note: Even if it is not recommended, it may happen that you define information in both the Display Name and the email address. In case of conflict (same variable defined in both with a different value), the value will be taken from the Display Name to override the one from the email address. For example: Display Name:/fn=Franois/ln=Lgar/city=Montral Email address: fax=5141234567/co=MyCompany/[email protected]
In that case, the system will use the information fn=Franois, ln=Lgar, co=MyCompany and city=Montral.
Available Recipient Variables All the variables available for adding recipient information are listed in the following table. Each of them corresponds to a cover sheet placeholder, which is also indicated.
Variable address bc, or billingcode cellular city co, or company country dear, email fn, or first , or firstname ln, or last , or laststname jobtitle Example address=123 Maple Street bc=Account 9876 cellular=5149876543 city=Montreal co=My Company country=Canada dear=Mr. [email protected] fn=John ln=Smith jobtitle=President Cover Sheet Placeholder Street Billing code Cellular City Company Country Dear e-mail address First name Last name Title
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Variable phone pager state sbc, or subbillingcode zipcode
Example phone=5149876542 pager=5149876541 state=Quebec sbc=6543 zipcode=H1J 2K3
Cover Sheet Placeholder Phone Pager State Sub billing code Zip code
The entered variables must correspond to placeholders of the cover sheet you are using. For example, if you enter the Cellular variable while the cover sheet template does not contain the corresponding placeholder, the cellphone number of the recipient will not appear on the cover sheet. However, the information will be recorded with the fax in the XMediusFAX database. Note: If you wish to create your own cover sheets or modify existing ones, please refer to the concerned chapter (Overview on page 71).
Adding Recipients from the Email Address Book
Specific Contacts If you wish to use your email client address book to add recipients to your faxes, you must create specific additional contacts whose default email address is built according to the same syntax as for manual addressing (see Sending a Fax with an Email Client Using SMTP on page 47):
Note: Remember that domain_name refers to the domain used to redirect the faxes to the Fax Server of your company. Therefore, all the contacts of your address book used to send faxes should have an email address ending with the same term. For example:
Contact 1 Contact 2 Contact 3 [email protected] [email protected] [email protected]
Email and Fax: Two Contacts If you wish to have an email address and a fax number for the same person, you must create two separate contacts and identify them according to their type. For example:
Contact 1 Contact 2 John Smith (email) John Smith (fax) [email protected] [email protected]
Note: It is possible to add email recipients and fax recipients to the same fax from the address book.
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Recipient Information Recipient information cannot be taken from the usual information fields of your address book, except the content of the Display Name of the contact, which will be automatically interpreted by the system as the first name of the recipient. However, you can indicate any recipient information within the email address by using the same syntax as for manual addressing (see Adding Recipient Information on page 53). Then, the default email address field of the contact can contain for example:
fax=5141234567/fn=John/ln=Smith/[email protected]
Important: All recipient information values entered directly in the email address must only contain basic ASCII characters. International/special characters (such as accented letters or non-latin characters) are not allowed in these values. However, a solution exists: see Recipient Information Containing International Characters on page 54.
Faxing with Outlook using Exchange and the XMediusFAX Forms

If you are using SMTP, the fax management with Outlook is the same as with any other email client (see Faxing with Email Clients Using SMTP on page 47). However, if your Outlook is connected to a Microsoft Exchange server and if your administrator configured the Exchange server for this, another protocol (MAPI) can be used for a better management of your faxes. Fax Composition Additionally, some tools are available to make easier the fax composition: if they are installed, you can use XMediusFAX forms for Outlook, or even the SendFax software. Also, the XMediusFAX add-in for Outlook gives you a quick access to these composition tools. Fax Reception XMediusFAX forms for Outlook include a fax composition form, but also a preview form, and notification forms for a better display of your received fax notifications (outgoing and incoming faxes; see Receiving Faxes and Notifications with Outlook on page 58).
Using the XMediusFAX Add-In for Outlook

If your administrator installed the XMediusFAX add-in for MS Outlook, you should see a new button in the MS Outlook interface:
with MS Outlook 2007 (or previous versions): with MS Outlook 2010 (or more recent versions): in the toolbar. under the Fax tab of the Outlook ribbon.
This button gives a quick access to the interface with which you usually compose your faxes. The fax composition interface that opens by clicking this button depends on the tools to which your administrator gave you access. It can be (by decreasing priority): 1. The SendFax interface (if SendFax was installed on your computer) 2. The XMediusFAX composition form for Outlook (if the forms were published by the administrator and SendFax was not installed)
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3. The usual email composition interface of Outlook (if none of the two previous tools were installed) Note: For more information on how to compose faxes with SendFax, see Overview on page 3. For more information on how to compose faxes with MS Outlook (with or without the forms), see Sending a Fax with Outlook Connected to an Exchange Server on page 57.
Sending a Fax with Outlook Connected to an Exchange Server

Tip: If the Outlook add-in is installed, you can click the corresponding button to access directly your usual fax composition interface (classic email or fax form). See Using the XMediusFAX Add-In for Outlook on page 56 for more details. Starting Without the Forms for Outlook You can compose a fax as if it was a classic email, but the addressing must follow the syntax given in section: Fax Addressing Syntax for Outlook on page 58. Starting With the Forms for Outlook If your administrator installed the XMediusFAX forms for Outlook, you can access a dedicated interface (instead of the classic email composition interface) by selecting Tools Form Choose Form. The form to open is called Composition, in the Organizational Forms Library (library selected in the Look in dropdown list), and appears as follows:
Then, you can compose your fax. Note: The addressing must follow the syntax given in the following section.
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Fax Addressing Syntax for Outlook With or without the use of forms for Outlook, preparing a fax is still the same as by using any other email client. The only and important difference resides on the syntax used to address the fax in the recipients field (To), which is the following:
[FAX:fax_number]
For example:
[FAX:5141234567]
Note: The square brackets are mandatory. Optional Faxing Features As for any fax sent with an email client, you can (with or without the forms): Enter a subject and a message. Note: Plain text, RTF and HTML formats are supported in the message body for outgoing faxes. XMediusFAX supports embedded images in RTF message body as in HTML message body. Attach documents that will constitute the fax pages. Add more complex entries in the recipients field (see Managing Recipients with Outlook on page 61). Change the cover sheet, the sender information and the fax options. Note: If you are using the forms for Outlook, you can benefit of specific interfaces for this (see Changing Cover Sheet, Sender Information and Fax Options with Outlook on page 59). If not, you will need to refer to sections: Changing the Cover Sheet on page 49 and Changing Sender Information and Fax Options on page 49.
Authentication If the administrator has set your XMediusFAX account for SMTP authentication, you will need to enter your password in the message body by using the @@password body code (see Changing Sender Information and Fax Options on page 49). Note: Please contact your administrator to know your faxing rights.
Receiving Faxes and Notifications with Outlook
Without the Forms for Outlook If the XMediusFAX forms for Outlook are not installed, your received faxes and the notifications for your sent faxes will be displayed in the classic email interface, as for any email client using SMTP (see Receiving Faxes and Notifications on page 48). With the Forms for Outlook If your administrator installed the XMediusFAX forms for Outlook, your received faxes and the notifications for your sent faxes will be displayed in forms that are especially designed for this purpose. Note: If you configured Outlook with a Reply To address (another e-mail address than the one used to send faxes), all your outbound fax notifications will be sent to that address.
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For each type and status of the notifications you receive, the form is different, because of the nature of information to display. Therefore, you may receive notifications with the following forms: Notification Incoming Failed Notification Incoming Success Notification Outgoing Failed Notification Outgoing Success Notification Broadcast Preview (when you receive a preview before sending the fax for real; see Receiving a Preview on page 60). Note: Each of these forms contain tabs in which you can see information about the fax and the communication. Also, when you receive a fax or a notification, a specific icon will distinguish its status in the list amongst all your other emails (if the administrator activated the feature for your XMediusFAX account):
Icon Notification Incoming fax that succeeded Incoming fax that failed Outgoing fax that succeeded (or broadcast summary) Outgoing fax that failed Fax preview
Changing Cover Sheet, Sender Information and Fax Options with Outlook
If you have enough rights for it, you can change your cover sheet, your sender information and the fax options in order to override your default ones (or complete them) for the fax being sent. Note: All these changes will be applied only for the fax you are sending and will not affect the data that are stored in your XMediusFAX account and profile on the Fax Server. Without the Forms for Outlook All these features must be managed as for any other email client using SMTP (see Changing the Cover Sheet on page 49 and Changing Sender Information and Fax Options on page 49). Therefore, the following sections do not apply to this case. With the Forms for Outlook If your administrator installed the XMediusFAX forms for Outlook, you can access the available tabs of the composition form to perform the same changes (see the following sections).
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Changing the Cover Sheet In the Message tab (see Starting With the Forms for Outlook on page 57), you can select one of the available cover sheets of the Fax Server in the Cover Sheet dropdown list. If you leave <Default>, the default cover sheet associated to your profile will be used. Note: Still, you can override the selected cover sheet for your own one by adding a .cse file to the attachments of the message (if you have enough rights). Receiving a Preview Also in the Message tab, you can check the E-mail me a preview box in order to receive a preview of your fax. Note: If this box is checked when you send the fax, you will receive a preview of the fax by email, but the fax will not be sent to the recipient(s). To really send the fax to the indicated recipient(s) after you receive the preview, you must uncheck this box and send the fax again (to allow it, the email client cloned and re-opened your original fax). Changing the Sender Information The Sender Information tab allows you to change your default personal information. You just need to check the Use this information box and change the values of the fields. Note: By default, this box is unchecked, and the information is retrieved from your account on the Fax Server.
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Changing the Fax Options The Delivery Options tab allows you to change the fax options. You just need to check the Use these options box and change the options below. Note: By default, this box is unchecked, and the settings are retrieved from your profile on the Fax Server.
Here is the description of the available options:

Option Priority Retries Description Specifes the fax priority. Specifies the number of retries to perform (when an error occurs, such as a busy signal). Note: You cannot exceed the maximum number of retries specified by the administrator. Resolution Specifies the standard resolution at which the fax attachments will be sent. Note: The maximum available Resolution value is set by the administrator. Notify on Success Notify on Failure Broadcast Notification Indicates whether you are to be notified by email if the transmission is successful. Indicates whether you are to be notified by email if the transmission fails. Indicates whether you are to be notified by email for a broadcast transmission (summary of all communications). Note: Enabling this type of notification does not suspend the other outgoing fax notifications. If you leave the Notify on success and Notify on failure boxes checked, you will still receive notifications for all the fax communications inside the broadcast. Delay Transmission Enables a delay for sending the current fax and specifies the date and time for this delay. Until:
Managing Recipients with Outlook

When you are composing a fax with Outlook, you may need to know how to manage adequately the information you are going to enter in the recipients field. This section helps you to do it.
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Adding a Pause (DTMF Code) You can indicate a pause in the fax number by using the p letter (not case sensitive). Note: The comma, generally used for inserting a pause in most environments, is not supported here. For example, if you need to insert a long-distance code:
[FAX:5141234567p9876]
Adding Recipient Information You can add recipient information and associate it to the entered fax number, by using a dedicated syntax. For more details, see Adding Recipient Information with Outlook on page 62. Adding More Recipients It is possible to add more than one recipient to your fax: To enter manually several recipients, you must separate them with a semi-colon. For example:
[FAX:5141234567]; [FAX:5149876543]
[FAX:5141234567]; [email protected]
Finally, you can add recipients from the Outlook address book. For more details, see Adding Recipients from the Outlook Address Book on page 63.
Adding Recipient Information with Outlook
As with other email cients, it is possible to add recipient information to the fax number of a given recipient, in order to make them accessible for the Fax Server and possibly the cover sheet of the fax. The usable recipient variables are the same as for SMTP, but the general syntax is a bit different. Note: Adding recipient information is optional. Only the fax number is mandatory when you are sending the fax. Adding the Recipient Name Only If you need to add only the recipient name, you can simply enter it by using the following syntax:
[Fax:recipient_name@fax_number]
Note: Everything that is put between the Fax: word and the @ sign is considered as the first name of the recipient. The @ sign is mandatory when the recipients name is specified. For example:
[Fax:John Smith@5141234567]
Adding Other Recipient Information If you need to add for a given recipient more information than its name, you must use the following syntax:
[Fax:/variable_name=value/variable_name=value@fax_number]
The rules are the following: All variables must be entered between the Fax: word and the @ sign. Each variable must be preceded by a slash (/), even the first one.
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The value of each variable must be indicated after the variable name, with an equal sign (=). Important: If you insert the recipient name with other information, you must indicate it with its corresponding variable; the case described in the previous section (Adding the Recipient Name Only on page 62) is no more applicable.
For example:
[Fax:/fn=John/ln=Smith/jobtitle=Manager@5141234567]
Available Recipient Variables All the variables available for adding recipient information are listed in the following table. Each of them corresponds to a cover sheet placeholder, which is also indicated.
Variable address bc, or billingcode cellular city co, or company country dear, email fn, or first , or firstname ln, or last , or laststname jobtitle phone pager state sbc, or subbillingcode zipcode Example address=123 Maple Street bc=Account 9876 cellular=5149876543 city=Montreal co=My Company country=Canada dear=Mr. [email protected] fn=John ln=Smith jobtitle=President phone=5149876542 pager=5149876541 state=Quebec sbc=6543 zipcode=H1J 2K3 Cover Sheet Placeholder Street Billing code Cellular City Company Country Dear e-mail address First name Last name Title Phone Pager State Sub billing code Zip code
The entered variables must correspond to placeholders of the cover sheet you are using. For example, if you enter the Cellular variable while the cover sheet template does not contain the corresponding placeholder, the cellphone number of the recipient will not appear on the cover sheet. However, the information will be recorded with the fax in the XMediusFAX database. Note: If you wish to create your own cover sheets or modify existing ones, please refer to the concerned chapter (Overview on page 71).
Adding Recipients from the Outlook Address Book
You can add to the recipients of your fax any contact of your personal contacts list of the Outlook address book whose E-mail Type is FAX. They are considered as fax contacts and will receive automatically the message as a fax.
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Note: Within the Outlook Address book, the same contact can have several email address and fax numbers defined. For each of these entries, the contact will appear several times in your personal contacts list some for emails, of type SMTP, others for faxes, of type FAX. Therefore, there is no need to create several contacts (emails and faxes) for the same person. Also, note that it is possible to add email recipients and fax recipients to the same fax from the address book. Depending on your needs, there are two ways to obtain fax contacts: Using a Fax Field (Fax Number Only) If some of your personal contacts have a fax number in one of their fields labelled Fax (Business Fax, Home Fax or Other Fax), they will be automatically displayed as fax contacts in the list of available contacts (in your personal contacts list). Note: In a fax field, no specific syntax is needed for the fax number. Using an Email Field (Fax Number with Recipient Information) Recipient information cannot be retrieved from the information fields of your Outlook contacts. However, It is possible to use one of the email fields of the contact (instead of a fax field) to include recipient information with the fax number. For this, you must use the same syntax as for manual addressing (see Adding Recipient Information with Outlook on page 62). Then, the second email field of your contact could contain for example:
[Fax:/fn=John/ln=Smith/jobtitle=Manager@5141234567]
Note: Once you entered this type of information in the field, the square brackets and the Fax: word disappear. This means that Outlook has well interpreted the email address as a fax information. You can access the properties of the field (and modify its content if needed) by right-clicking on it: the E-mail Type should be FAX.
Faxing with the XMediusFAX Form for Lotus Notes

The fax management with Lotus Notes is globally the same as for any other email client using SMTP (see Faxing with Email Clients Using SMTP on page 47). However, the fax composition can be simplified. Note: Depending on your license, the form for Lotus Notes might not be available. Fax Composition If your administrator configured the Lotus Domino server for this, some specific features can be used to simplify the fax composition through a dedicated form (Fax Memo). Fax Reception For receiving your incoming faxes and notifications for your outgoing faxes, Lotus Notes works as any other email client using SMTP (see Receiving Faxes and Notifications on page 48).
Sending a Fax using the Form for Lotus Notes

If your administrator installed the XMediusFAX form for Lotus Notes, you can access a dedicated interface (instead of the classic email composition interface) by selecting Views Fax.
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To open the fax composition form, just click the New Fax button.
Then, you can compose your fax. Note: The addressing must follow the syntax given in the following section. Fax Addressing Syntax with the Form for Lotus Notes With the use of form for Lotus Notes, preparing a fax is still the same as by using any other email client. The only difference is that you can enter the fax number directly in the recipients field (To) without following any particular syntax. For example:
5141234567
Optional Faxing Features As for any fax sent with an email client, you can: Enter a subject and a message. Attach documents that will constitute the fax pages. Add more complex entries in the recipients field (see Managing Recipients with Lotus Notes on page 67). Change the cover sheet, the sender information and the fax options (see Changing Cover Sheet, Sender Information and Fax Options with the Form for Lotus Notes on page 66).
Authentication If the administrator has set your XMediusFAX account for SMTP authentication, you will need to enter your password in the Password field. If not, this field should not appear on the form.
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Note: Please contact your administrator to know your faxing rights.
Changing Cover Sheet, Sender Information and Fax Options with the Form for Lotus Notes
If you have enough rights for it, you can change your cover sheet, your sender information and the fax options in order to override your default ones (or complete them) for the fax being sent. Note: All these changes will be applied only for the fax you are sending and will not affect the data that are stored in your XMediusFAX account and profile on the Fax Server. Changing the Cover Sheet In the Message tab (see Sending a Fax using the Form for Lotus Notes on page 64), you can select one of the available cover sheets of the Fax Server in the Cover Sheet dropdown list. If you leave <Default>, the default cover sheet associated to your profile will be used. Note: Still, you can override the selected cover sheet for your own one by adding a .cse file to the attachments of the message (if you have enough rights). Changing the Sender Information The Sender Information tab allows you to change your default personal information. You just need to check the Use this information box and change the values of the fields. Note: By default, this box is unchecked, and the information is retrieved from your account on the Fax Server.
Changing the Fax Options The Delivery Options tab allows you to change the fax options. You just need to check the Use these options box and change the options below.
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Note: By default, this box is unchecked, and the settings are retrieved from your profile on the Fax Server.
Here is the description of the available options:

Option Priority Retries Description Specifes the fax priority. Specifies the number of retries to perform (when an error occurs, such as a busy signal). Note: You cannot exceed the maximum number of retries specified by the administrator.
Resolution
Specifies the standard resolution at which the fax attachments will be sent. Note: The maximum available Resolution value is set by the administrator.
Notify on Success Notify on Failure Broadcast Notification
Indicates whether you are to be notified by email if the transmission is successful. Indicates whether you are to be notified by email if the transmission fails. Indicates whether you are to be notified by email for a broadcast transmission (summary of all communications). Note: Enabling this type of notification does not suspend the other outgoing fax notifications. If you leave the Notify on success and Notify on failure boxes checked, you will still receive notifications for all the fax communications inside the broadcast.
Delay Transmission Enables a delay for sending the current fax and specifies the date and time for this delay. Until:
Managing Recipients with Lotus Notes

When you are composing a fax with the form for Lotus Notes, you may need to know how to manage adequately the information you are going to enter in the recipients field. This section helps you to do it. Note: The way to enter fax numbers was simplified especially for the composition form for Lotus Notes. However, when the fax is sent, the syntax that is finally used for the fax numbers is actually the same as for any SMTP client. During the fax composition, you can pre-apply automatically this syntax to the entered fax numbers by using a dedicated button (see Resolving Fax Numbers on page 68).
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Adding a Pause (DTMF Code) You can indicate a pause in the fax number by using the p letter (not case sensitive). Note: The comma, generally used for inserting a pause in most environments, is not supported here. For example, if you need to insert a long-distance code:
5141234567p9876
Adding Recipient Information You can add recipient information and associate it to the entered fax number, by using a dedicated syntax, which is exactly the same as for email clients using SMTP (see Adding Recipient Information on page 53). However, as for a simple fax number, the form for Lotus Notes allows you to enter the information without having to enter the fax= word and the domain name of the Fax Server (with the @ sign). For example:
5141234567/fn=john/ln=smith
Important: All recipient information values entered directly in the email address must only contain basic ASCII characters. International/special characters (such as accented letters or non-latin characters) are not allowed in these values. However, a solution exists: see Recipient Information Containing International Characters on page 54. Adding More Recipients It is possible to add more than one recipient to your fax: To enter manually several recipients, you must separate them with a comma. For example:
5141234567, 5149876543
5141234567, [email protected]
Finally, you can add recipients from the Lotus Notes address book. For more details, see Adding Recipients from the Lotus Notes Address Book on page 69.
Resolving Fax Numbers
When the fax is sent, the syntax that is finally used for the fax numbers is actually the same as for any SMTP client:
The form will resolve automatically the fax numbers with the correct syntax, including the domain name used for your fax server. To check if the fax number will be correctly resolved, you can use the button. For example:
5141234567,5149876543
will be resolved into

<[email protected]>,<[email protected]>
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Adding Recipients from the Lotus Notes Address Book
Adding Fax Recipients To add fax recipients from the address book, you just need to click the Fax Address button and choose the recipients in your list of contacts. When you validate your recipients selection, the composition form tries to retrieve information in the Office fax and Home fax fields (fax numbers), but also in the First and Last fields (names) and the Company field of the contact, to build and resolve a recipient entry with the correct syntax. The behavior varies depending on what is found: If all the recipients have at least a fax number in the Office fax or in the Home fax field, all information is resolved in the recipients field of the form. If a recipient does not have a fax number, a dialog appears, prompting you to enter a number for this individual.
If a recipient has multiple fax numbers (Office fax and Home fax), a dialog appears, prompting you to select which number the fax is to be sent to.
Note: You can check or uncheck any of these fax numbers; by default, all of them are selected.
Adding Fax Recipients with More Information The form for Lotus Notes does not allow to retrieve more information than the fax number and the first and last name from the address book fields of the contact. However, there are two ways to add more information to a contact: You can add this information manually in the recipients field of the form, after having added the contact from the address book. You can add this information in the contact interface of the address book: in the fax field, after the fax number. For example, the Office fax field of the contact could have the following value:
5141234567/jobtitle=Manager
When adding the contact from the address book, its job title will be added too. Note: In both cases, you must follow the syntax presented in section: Adding Recipient Information on page 53.
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Important: All recipient information values entered directly in the email address must only contain basic ASCII characters. International/special characters (such as accented letters or non-latin characters) are not allowed in these values. However, a solution exists: see Recipient Information Containing International Characters on page 54. Adding Email Recipients It is possible to add email recipients from the address book, if you wish to send the same fax as email to some recipients. For this, you just need to click the Email Address button and choose the recipients in your list of contacts. Note: When you validate, the email address of each recipient is added to the Cc field of the form.
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Chapter 8 | Managing Cover Sheets
Chapter 8
Overview
Managing Cover Sheets
The Cover Sheet Editor offers the possibility of designing your own cover sheets for XMediusFAX, and of modifying the existing ones provided with the Fax Server. With the cover sheet editor, it is possible: to draw geometric shapes to add text and bitmap images to add variables that automatically insert such information as sender name and company, etc. to create, import, and link to OLE 2.0 (Object Linking and Embedding) compatible objects within the cover sheet editor to set several parameters as the resolution, the page format and the locale (language and date/time format). Note: Administrators can decide not to install the cover sheet editor on a users computer. It is possible therefore that some users cannot access the module.
Launching the Cover Sheet Editor

To launch the cover sheet editor, choose Start > Programs >Cover Sheet Editor. The cover sheet editor will be displayed, as depicted in the following screenview:
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The File Menu
New Open Save Save As Print Print Preview Print Setup Recent File Exit Allows you to create a new cover sheet. Opens a previously saved cover sheet. Saves the current cover sheet. Saves your current cover sheet under a different name or in a different location. Prints the current cover sheet. Displays cover sheet as it will look when printed. Sets print options. Displays the filename of recently accessed cover sheet files. Closes the cover sheet editor.
The Edit menu

Undo Cut Copy Paste Delete Erases the last action. Cuts (removes) the selected objects and puts them to the Clipboard, in order to paste them somewhere else. Copies the selected objects to the Clipboard. Pastes the contents of the clipboard to your cover sheet. Deletes selected objects.
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Insert New Object Links Object
Lets you create, import and link to graphics, text, spreadsheets, etc., created with other applications (see Embedding and Linking OLE 2.0 Objects on page 78). Allows you to edit and update links (only for linked objects; see Managing OLE 2.0 Objects in a Cover Sheet on page 78). Lets you manage the selected OLE 2.0 object (see OLE 2.0 compatible objects on page 77).
The View menu

Toolbars Status Bar Grid Zoom Settings Languages Displays the main toolbar, the drawing toolbar, and the text attributes toolbar. Enables or disables the status bar at the bottom of the cover sheet editor window. Toggles the display of the grid points on the page. Lets you choose a different magnification setting to view your pages. By default, the page is displayed at 100% (actual size). Enables the selection of language.
The Variables menu There are three categories of variables used in cover sheets: General Sender Recipient
These variables are automatically filled in by XMediusFAX at the time of your fax transmission. Note: For more information, see Cover Sheet Variables on page 74. The Settings menu
Page Setup Lets you chose the page size of the cover sheet (Letter, Legal, A3, B3 or A4) or view the page dimensions by inches, pixels, or millimeters (see Setting the Page Format on page 75). Allows you to set the locale which determines the date format and time that appears on the cover sheet (see Setting the Cover Sheet Locale (Language and Date Format) on page 76).
Locale
The Refresh feature The Refresh button of the menu allows to refresh the current display of the cover sheet.
Creating a Cover Sheet

1. Open the cover sheet editor. 2. If needed, adjust the page format and locale settings for the current cover page (see Setting the Page Format on page 75 and Setting the Cover Sheet Locale (Language and Date Format) on page 76). 3. Add and organize the items you wish to see appearing on the cover sheet: For geometric shapes, bitmaps and variables, see Adding and Editing Items on page 74. For OLE 2.0 compatible objects, see OLE 2.0 compatible objects on page 77.
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4. Choose Save As and type the name of your cover sheet. The .cse extension is automatically applied. Note: You can save the cover sheet with a specific resolution. For more information, see Setting the Cover Sheet Resolution on page 77. The cover sheet can now be used by the Fax Server. Note: Its integration is the responsibility of the administrator (see the XMediusFAX Administration Guide).
Adding and Editing Items

It is possible to customize a cover sheet by adding and editing items such as text, lines, shapes and variables through the toolbar:
Text Draws a text box on the currently displayed page. Type the text immediately after drawing the box. Text boxes can be resized by clicking them and dragging the handles. Draws a line on the page. Draws a rectangle or square on the page. Draws a rectangle or square with rounded corners on the page. Draws a circle or ellipse on the page Adds a variable on the page. Choose either General, a Sender, or a Recipient variable. Note: For more information, see Cover Sheet Variables on page 74. Polygon Adds a polygon. Click once and move the cursor to the next corner. Note: Double-click to cancel a polygon entry. Object Inserts, creates or links an object to the page. For more information, refer to OLE 2.0 compatible objects on page 77.
Line Rectangle or square Rectangle or square with rounded corners Circle or ellipse Variable
Cover Sheet Variables

There are three categories of variables used in cover sheets: General Sender Recipient
These variables are automatically filled in by XMediusFAX at the time of your fax transmission. General Variables General variables include:
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Time , Date Number of Pages Subject Commentary API tag , API tag 2
Sender Variables Sender information is defined in the fax sender's Information properties. Sender variables include: Dear, Display Name, First Name, Last Name Company, Title Street, City, State, Country, Zip Code Phone, Fax, Cellular, Pager, e-mail Billing Code, Sub Billing Code
Recipient Variables Recipient variables, that is, variables concerning the fax recipient, include four categories: Name Address Destination Other
The following table lists the variables offered in each category. Note that Recipient information is defined in the phone book.
Name Dear Name Last Name First Name Company Title Address Street City State Zip Code Country Destination Destination Fax Fax 2 Fax 3 e-mail e-mail 2 e-mail 3 Other Phone Extension Cellular Pager Billing Code Sub Billing Code Phone Book Commentary User 1 User 2 User 3 User 4
Note: The menu selection Dear receives the value entered in the Salutation field in the phone book.
Setting the Page Format

To access the page format settings dialog, just select Settings Page Setup.
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There, you can change: The page format of your cover sheet, through the Paper size dropdown list. Note: The two dimensions of the selected size are displayed in the right of the dialog (in the measurement unit selected below). The measurement unit used for the cover page (Inches, Pixels or Millimeters). Note: The cursor's coordinates (in the status bar of the editor) will be displayed in this unit.
Setting the Cover Sheet Locale (Language and Date Format)

You can choose locale settings that will be implemented in the cover sheet definition. To access the locale settings dialog, select Settings Locale.
There, you can change: The language (and country, with its usual locale settings) used for the current cover sheet, in the Locale dropdown list. The Time and Date formats you wish to be used by the time and date variables you may have added to your cover sheet.
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Note: You have access to several predefined formats that you can test by selecting them: the Samples section will simulate the real output format with the current date and time. Also, the custom format allows you to enter (in the field beside the dropdown list) your own format, built according to the ICU 4.0 syntax (for more details, please refer to the Web page: http://icu-project.org/apiref/icu4c/classSimpleDateFormat.html, in the Detailed Description section).
Setting the Cover Sheet Resolution

Stand-alone fax machines usually have a lower resolution than laser printers. Your cover sheets may have a slightly coarse appearance when printed by a fax machine. You can apply a specific resolution to your cover sheet while you save it for the first time (or by selecting File Save As if the file exists already). There, you can choose a resolution in the Resolution dropdown box at the bottom. Available choices are: Low resolution (200 x 100) High resolution (200 x 200), selected by default Fine resolution (300 x 300) Ultra Fine resolution (400 x 400) Note: Once the file is saved, the resolution is embedded in the cover sheet definition. Therefore, if you wish to use a cover sheet with various resolutions, you must save each instance under a different name. However, If you only need to change the resolution of an existing cover sheet, you must use the Save As option and overwrite the file by using the same name.
OLE 2.0 compatible objects

Because the cover sheet editor is OLE 2.0 compatible, you can create, embed, or link to any OLE 2.0 compatible object created with a wide variety of third-party applications. How it Works When you create a new object, the application that is used to generate it is launched within the cover sheet editor. An application window allows you to perform the necessary operations and the applications menus, toolbars, and status bar are integrated into the cover sheet editor window. Clicking outside the window, but within the cover sheet, closes the application. Examples of Applications Among many others, objects placed in a cover sheet can be CorelDraw and Corel PhotoPaint graphics, Microsoft Paint graphics, Microsoft PowerPoint slides, Word and WordPerfect documents, etc. Note: The application to generate the desired object type must be accessible from the computer running the cover sheet editor.
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Embedding and Linking OLE 2.0 Objects

With the Cover Sheet Editor, an OLE 2.0 object can be either embedded (physically) in the cover sheet, or linked to it by indicating the path to the object's physical location. In both cases, you must click the Adding an Embedded Object When an object is embedded, it can be considered like any other item such as text, a geometric shape, a bitmap image or a variable. However, an embedded object can be updated in the cover sheet editor: the original application that was used to create the object is launched within the cover sheet editor. When the Insert Object dialog opens, you have two choices: If you want to create an object from scratch and design it directly in the Cover Sheet Editor: 1. Select the Create New option. 2. Select the type of object you are going to create, then click OK. The application associated to the type of object selected opens, and you can start designing the object. Note: When your object is finished, you just need to click in the cover sheet, outside the object. If you want to embed an object that already exists: 1. Select the Create from File option. 2. Browse for the wanted file, then click OK. The object is added (embedded) to the cover sheet. Note: An embedded object is framed with solid lines. Adding a Linked Object When an object is linked, its location path and file name are only referenced from the cover sheet without being physically embedded. Changes made to the linked object outside the Cover Sheet Editor, using the application that created it are automatically reflected in the cover sheet. When the Insert Object dialog opens: 1. Select the Create from File option. 2. Check the Link box. 3. Browse for the wanted file, then click OK. The object is added (linked) to the cover sheet. Note: A linked object is framed with dashed lines. button to start adding an object.
Managing OLE 2.0 Objects in a Cover Sheet
Editing an Object in a Cover Sheet It is possible to edit objects directly from the cover sheet, only by double-clicking them. However, the behavior is slightly different depending on the status (embedded or linked) of the object:
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If the object is embedded: 1. the application that created it opens inside the Cover Sheet Editor; 2. when your modification is done, you just need to click in the cover sheet, outside the object.
If the object is linked: 1. the application that created it opens independently, outside the Cover Sheet Editor; 2. when your modification is done, you need to save the object before closing its application. Note: In that case, be aware that the source file indicated by the link will be modified (not only in the cover sheet).
Converting an Object Depending on the supported formats, you can convert an object to another format. When an object is selected, just select Edit Object_Type Object Convert, then choose the target format for conversion. Note: Object_Type is the type of the object selected. The possible conversions depend on this object type. Managing Links (Linked Objects only) You can access the links management interface by selecting Edit Links.
All linked objects of the current cover sheet are listed in this interface. Note: If a linked object was selected when you opened this interface, it will be selected by default in the list. However, once the interface is open, you can select any other object of the list and manage its link settings. By default, linked objects in a cover sheet are updated automatically (option: Automatic). When the object is changed through the application that created it, those changes are reflected immediately and automatically in the cover sheet. However, updating can be made manual (option: Manual). When manual updating is selected, the object remains as it was when you originally linked to it. Changes are only applied to the original object, and not on the object of the cover page. If you need to update the latter, you can use the Update Now. For example, a logo already used as a linked object in a cover sheet is to be modified. You might change the update from automatic to manual while these changes are being made. When the modifications are finished, you can return to automatic updating, or maintain the manual update in anticipation of further changes.
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Through the same interface, you can also: Launch the application to edit the linked object (Open Source) Transform the linked object to an embedded object by breaking the link (Break Link) Change the link to point to another object (Change Source)
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Chapter 9 | Web Access
Chapter 9
Overview
Web Access
XMediusFAX provides a browser-based interface for faxing and displaying the status of sent, received and queued faxes. This interface is referred to by the terms web access and/or Web Client, and these terms may be used interchangeably throughout this manual.
Logging into the Web Access

1. Launch your Web browser (http://[server IP address]/fax). The web access login screen appears, as depicted in the following screenview.
Note: If your system administrator has enabled access with your current NT account, you will have automatic access to the Fax Status screen. 2. Enter your Email address (or SMTP address), as assigned by the system administrator. 3. Enter your Password. 4. If needed, check the Remember me on this computer or Remember my password boxes to access the interface more quickly on next logins. 5. Click Login. The Fax Status page of the web access appears (with the Outgoing Queue tab selected), as depicted in the following screenview.
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Note: If you wish to access another user's fax box as Delegate (in the case this feature is available to you), see: Accessing the Interface (of Another User) as Delegate on page 110.
Web Access Interface Description
Compose Button
The Compose button located on the left side of the web user interface opens a page from which you can configure, compose, and send faxes directly from a web browser. For more details, see the following section: Compose Feature on page 102. Note: You may not have access to the Compose button depending on your faxing rights. Navigation Frame
The Folder menu of the web access contains three folders (Inbound History, Outbound History and Outgoing Queue) where you can see the status of faxes you have received, sent, or are currently being sent or waiting to be sent. Full details can be found further on in this chapter, starting with the section, Inbound History Current View on page 84. Note: At the bottom of this frame, you can also find the Contacts button, giving access to your available Phone Books (see Web Phone Book on page 110). General Menu
The general menu located in the top-right corner of the interface includes the following items:
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Menu Item Fax Box / user name
Description Indicates the XMediusFAX user name corresponding to the current fax box. Note: this part of the menu may appear in the form of a drop-down list, meaning that you are currently Delegate for another XMediusFAX user. For more details, see Accessing the Interface (of Another User) as Delegate on page 110.
Options
Opens a dialog where several interface options can be changed (see Web Access Options on page 83). Launches an online help about the Web Access. Logs the current user out of the application.
Help Logout
Web Access Options
The Options link gives access to the two options tabs described below. Note: These two tabs are displayed only if your administrator enabled the Delegation feature. If not, only the Options section (described here under the General tab) will appear. General
Option Language View faxes as
Description To change the display language of the interface. To change the viewing format of faxes (TIF or PDF).
Default
TIF Ask me if I want to add them to my Personal Contacts Unchecked
When sending a fax to To configure the automatic adding of contacts to your phone book. new contacts For more information refer to Configuring Automated Adding of Contacts on page 114. Disable Autocomplete To disable the automatic selection of phone book contacts while typing a name or fax number in the fields of the Compose tab. Change Password To change the password of your XMediusFAX account.
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Delegation This tab allows you to: 1. Add other XMediusFAX users as Delegates. 2. Configure the permissions to give them access to your fax box. For more information, see: Adding and Managing Delegates on page 108.
Fax Status - Inbound History
Current View
In the Inbound History tab, you can select between Current or Deleted views. The Current view displays the status of all the current faxes you have received. For more details concerning the Deleted view, refer to Deleted View on page 92.
Searching Inbound History Records
You can display all, or a specific selection of faxes, by using the search bar at the top of the browser. Leaving the fields of the search bar empty will result in all of the received faxes being displayed. A view of the search toolbar is depicted in the following screenview. The fields and options in the search toolbar allow you to enter criteria that can locate a specific set of faxes you suspect are in the inbound history archive. XMediusFAX searches the entire database of fax records. This version of XMediusFAX Web Client has been enhanced to encompass more precise and versatile searches. Fields:
Buttons:
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In the first field of the search bar, you can enter a keyword to search for. The search can be performed in any or all of the fields relative to the fax, depending on which you choose in the the Search option menu, accessed by clicking the Options button. The Search option menu is depicted in the following screenview.
As can be seen by the options in the Search option menu, the Web Client can be made to search in two modes: By keyword on all properties; in this mode the user has the search capability of including or excluding specific keywords in a search expression much like a search engine. By exact match on selected properties; in this mode the user has the capability to search exact matches in the specified fields. The operator OR must be specified to delimit the words in the search field.
The following table provides further details on search parameters when using the By keyword on all properties option.
Operator +* " Description The + and - operators indicate that a word is required to be present or absent, respectively, for a match to occur. The operators must be placed before (without a space) the word. e.g. +xxx -yyy. The asterisk serves as the truncation (or wildcard) operator. It should be appended to the word to be affected. Words match if they begin with the word preceding the * operator. A phrase that is enclosed within double quote (") characters matches only rows that contain the phrase literally, as it was typed. The full-text engine splits the phrase into words and performs a search for the words. Non-word characters need not be matched exactly. Phrase searching requires only that matches contain exactly the same words as the phrase and in the same order. For example, "test phrase" matches "test, phrase".
Note: The search By keyword on all properties is designed to ignore specific generic words called Stop words such as the, or, again, etc. These Stop words can be modified to add or remove specific words that may interfere with the nature of the search. Consult with your system administrator for further information. Note: In this context, a token (word) is defined as any sequence of letters, digits, underscores but only 1 apostrophe in a row. For example: aaa666 is considered as 1 word abc65 is considered as 1 word aabcd6 is considered as 2 words
You can also specify if you want to search based on the criteria if the fax was received at any time, or within a certain time range. Browsing the first selection box from the left, in the search bar, will give you the following selection of time ranges:
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Click on the desired time range. Selecting Custom opens the Custom date range menu, where you can specify a range of dates only, by checking the Use Date Only box and choosing your begin and end date appropriately. If the box is unchecked, you must also specify a start time on the begin date and a finish time on the end date. Refer to the following screenview for a depiction.
You can also indicate if you want to view all the current faxes, or only either the received or the failed ones. To do this, browse the second selection box in the search bar, and select among the choices that appear as depicted in the following screenview.
Fax Note
The Fax Note feature allows users to add personal text notes for Inbound and Outbound faxes. Note: For example, a user can use Fax Notes as content reminders or as keywords for search queries. When a user clicks the Fax Note icon , the fax note editor is displayed:
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Note: The editor has a maximum capacity of 2500 characters per fax note. Click the Save button to close the fax note editor. The messages contained in the fax notes are copied when forwarded. Viewing the Inbound Fax Details
To view the details of a received fax, just click on the concerned fax entry in the Inbound History. The inbound fax details are divided in two tabs: Fax Properties
This tab: gives you access to the fax image by clicking View Fax, and lists all the fax information described below.
Description
Group/Property Fax Information Status
The status of the received fax.
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Group/Property DNIS/DID ANI DTMF
Description The recipients Dialed Number Identification Service/Direct Inward Dialing number. The recipients automatic number identification. The recipients number for dual-tone multi-frequency inbound routing. By default, this column is not visible. The transaction ID as a unique string identifying the fax.
Transaction ID
Transmission Information Local CSID Remote CSID Channel Number Speed (bps) The local call station ID, that is, the recipients call station ID. The remote call station ID, that is, the senders call station ID. The channel that received the fax. The speed of transmission in baud rate (bits per second) or in kilobytes.
Time and Size Information Received Time Archived Time Duration (sec.) Pages Received Error Information Error Code Description The Error Code generated in case of failure. The description of the Error Code above. The time the fax was received. The time the fax was archived. The amount of time for transmission (in seconds). The number of pages actually received.
Routing History
This tab lists the routing information and history for this fax:
Group/Property Received From From Time The originator of the fax. The actual date and time at which the fax was sent to you. Description
Forwarded To (contains information only if this fax has been forwarded after you received it) Type To The type describing the forwarding originator. The forwarding destination.
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Group/Property Time From
Description The forwarding date and time. The user who forwarded the fax. Typically, this will be your account name. Note: If you delegated a user for forwarding your faxes (see Adding and Managing Delegates on page 108), the account name of this Delegate will appear there instead of your name.
Error Code
Description of the error if the forwarding was not successful.
Note: The fax may have been forwarded several times or to several destinations; in all cases, all forwarding information will be listed under this tab.
Viewing Inbound Faxes
To display the content of a received fax in a browser window: 1. Click on the button in the Inbound History window. The File Download dialog appears. 2. Select Open. 3. Click OK. The TIFF Imaging Preview window appears, as depicted in the following screenview.
4. You can use the menus or buttons in this window, to edit, print, zoom in or out, or rotate the fax image. 5. Close the window when youre done by clicking the button, in the upper-right corner of the window, or by selecting File Exit.
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Managing your Inbound Faxes
The Inbound History Current view offers a user various options to manage faxes, by using buttons such as: Mark as viewed, Mark as unviewed, Delete, and Forward. Refer to the following screenview, as well as table, for an overview.
Button Mark as viewed
Description When a fax is received in the Inbound History status view, it is flagged as bold text. This indicates that the inbound fax has not yet been read. Once the fax has been viewed, it is flagged as unbold text. The user can opt to reset this flag and set the status to mark as viewed, without opening the fax(es) by simply clicking the Mark as viewed button. A user can opt to reset the status of a fax as unviewed, by clicking on the Mark as unviewed button. The fax is once again bolded to indicate unread status. When a user selects a fax or multiple faxes and clicks on the Delete button, the Inbound History display refreshes and removes the selected fax(es). Deleted faxes can be viewed by clicking on the Deleted button of the search bar. When a user clicks the Forward button, the selected fax(es) are rerouted to a new destination(s). The user will be prompted with another dialog. Refer to thefollowing section, for the detailed procedure, . Note: Fax(es) must be selected from the Inbound History Current or Deleted screens to activate the Forward function. Refresh
Mark as unviewed Delete
Forward
The Refresh button updates the list to the latest entries. Note: The Refresh button appears in the Inbound History, Outbound History, and Outgoing Queue tabs but is mentioned only here in this manual.
The process is straightforward, simply select one or more faxes by checking the box(es) to the left of all the fax entries in the Inbound History window and then click on the appropriate button depending upon the desired action.
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Forwarding a Fax
1. Select a fax from the Inbound History Current view. 2. Click the Forward button. The user will be prompted by the Forward Destination dialog, as depicted in the following screenview.
3. Select an appropriate destination (forward destinations are resources to which incoming fax feedback notifications can be sent). The choices are User, Mail, Printer, Folder, External Application and Python. Note: By clicking on the Search button, a list of the possible destination(s) is displayed. Note: If an incorrect destination is selected, just click the Remove button and reselect. 4. Once the destination selected, click the Add button. You can also manually type a destination then click on the Add user button to add it to the list. 5. Finally, forward the fax by using one of the following two choices: Click on the Forward button, and the fax(es) will be rerouted to the recipient(s). Click on the Forward and delete button (the user must be in the Inbound History Current view), and the fax(es) will be forwarded to the selected recipient(s) and also sent to the originators Inbound History Deleted view.
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Deleted View
The Inbound History Deleted view displays the status of all inbound faxes that were deleted and those marked for permanent deletion (refer to the following screenview).
The Inbound History Deleted view has very similar functionality as the Inbound History Current view; in fact the user has the identical button options, but with the addition of an Undelete button. If the user clicks on the Undelete button, the selected fax(es) are returned to the Inbound History Current view. When the user clicks Current on the search bar, the fax(es) should now be available. Another difference between the Inbound History Current and Deleted views, is that when in the Deleted view, clicking on the Delete button will permanently delete the selected fax(es). Finally, note that a user can also forward a selected fax(es) while in the Deleted view by using the Forward button.
Fax Status - Outbound History
Outbound History: Current View
In the Outbound History tab, you can select the Current or Deleted views. The Current view displays the status of all the current faxes that you have sent.
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For more details concerning the Deleted view, refer to Outbound History: Deleted View on page 97. Searching Outbound History Records
You can display all or a specific selection of faxes by using the search bar located at the top of the browser. Leaving the fields of the search bar empty will result in all of the current faxes being displayed. A view of the search toolbar is depicted in the following screenview. The fields and options in the search toolbar allow you to enter criteria that can locate a specific set of faxes you suspect are in the outbound history archive. XMediusFAX searches the entire database of fax records. Fields:
Buttons:
Searching the Outbound History records is accomplished in basically the same manner as searching the Inbound History records, subject covered previously in this chapter in the section, Searching Inbound History Records on page 84; the only difference being the list of properties available in the Search option menu, accessed by clicking the Options button of the search toolbar. The Search option menu specific to the Outbound History search is depicted in the following screenview:
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The use of the search fields and options is otherwise the same: In the first field of the search bar, you can enter a keyword to search for. The search can be performed in any or all of the fields relative to the fax, depending on which you choose in the Search option menu. Browsing the first selection box from the left, in the search bar, will give you a selection of time ranges should you wish to search based also on the criteria of whether the faxes were received at any time, or within a certain time range. Browsing the second selection box in the search bar, you can also indicate if you want to view the status of all the faxes, only the received ones or only the failed ones.
Fax Note
The Fax Note feature allows users to add personal text notes for Inbound and Outbound faxes. For more details, refer to Fax Note on page 86. Viewing the Outbound Fax Details
To view the details of a sent fax, just click on the concerned fax entry in the Outbound History.
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Fax Properties
This screen: gives you access to the fax image by clicking View Fax, and lists all the fax information described below.
Description
Group/Property Fax Information Status Subject Modified Destination Broadcast ID Transaction ID Original Transaction ID
The sending status of the fax. The subject of the fax. The outbound fax destination as reported by the modification table.
The unique ID for a fax that was sent to multiple recipients. The transaction ID as a unique string identifying the fax. The unique ID assigned to a resubmitted fax. This value does not change, no matter how many times the fax is resubmitted.
Sender's Information User ID Sender Billing Code The SMTP address of the sender. The senders billing code.
Sender Sub Billing The senders sub billing code. Code Recipient's Information Recipient Name Recipient Billing Code Recipient Sub Billing Code The name of the recipient. The recipients billing code.
The recipients sub billing code.
Transmission Information
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Group/Property Original Destination Priority Remote CSID Channel Number Attempt Count
Description The original destination before that destination was changed by the modification table.
The sending priority. The reipient's call station ID. The channel that sent the fax. The number of attempts to dial the fax number.
Number of Retries The maximum number of retries available. Retry Delay (min.) The time between retry attempts. Speed (bps) Delayed Until The speed of transmission in baud rate (bits per second) or in kilobytes. Delay date and time for a fax whose transmission has been delayed.
Time and Size Information Submitted Time The time the fax was submitted.
Completed/Failed The time the transmission was completed or was acknowledged as a failed transmission. Time Archived Time Duration (sec.) Pages Submitted Pages Sent Error Information Error Code Description The Error Code generated in case of failure. The description of the Error Code above. The time the fax was archived. (Property appearing only in Outbound History) The amount of time for transmission (in seconds). The number of pages submitted. The number of pages sent.
Viewing outbound faxes
The procedure for displaying the contents of an outbound fax in a browser window is the same as the one for an inbound fax. For details, refer back to the section, Viewing Inbound Faxes on page 89. Managing your Outbound Faxes
The Outbound History Current view offers a user various options to manage sent faxes:
Button Mark as viewed Description When a selected fax(es) has been sent to a recipient(s), the fax(es) selected can be marked as read by clicking the Mark as viewed button. This action sets the flag status to unbold in the Outbound History Current view. By clicking on the Mark as unviewed button, this action resets the fax(es) as unread by rendering them in bold.
Mark as unviewed
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Button Delete
Description When a user selects a fax(es) and clicks on the Delete button, the Outbound History Current view refreshes and removes the selected fax(es). Deleted faxes can be viewed by clicking on the Deleted button of the search bar. Click the Resubmit button to resubmit faxes: Either to the same numbers by default, without entering a new number. Or to different number(s) by entering them in the dedicated field. Possibly with a (new) transmission delay by entering a Date and Time after having checked the Delay Transmission Until feature.
Resubmit
After validation, the selected fax(es) will be sent to the Outgoing Queue for processing.
Note: You may not have access to the Resubmit button depending on your faxing rights.
Outbound History: Deleted View
The Outbound History Deleted View displays the fax status of all outbound fax(es) that were deleted. The user has the identical button options as in the Outbound History Current view with the addition of an undelete feature.
If the user clicks on the Undelete button, the selected fax(es) are returned to the Outbound History Current view. Note: In the Outbound History Deleted View , if the user clicks on the Delete button, a permanent delete warning message is issued.
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Fax Status - Outgoing Queue
View
The Outgoing Queue tab displays the status of faxes that are currently being sent or waiting to be sent. This view includes also: Any fax for which the destination has returned a busy signal: the fax remains in the queue until XMediusFAX issues a retry. Any fax for which you entered a transmission delay (for scheduled faxing): the fax remains in the queue with the Delayed status until the scheduled date is reached.
Searching Outgoing Queue Records
You can display all, or a specific selection of faxes, by using the search bar at the top of the browser. Leaving the fields of the search bar empty will result in all of the queued faxes being displayed. A view of the search toolbar is depicted in the following screenview. The fields and options in the search toolbar allow you to enter criteria that can locate a specific set of faxes you suspect are in the outgoing queue. XMediusFAX searches the entire database of fax records. Fields:
Buttons:
Searching the Outgoing Queue records is accomplished in basically the same manner as searching the Inbound History or Outbound History records, subject covered previously in this chapter in section, Searching Inbound History Records on page 84; the only difference being the list of properties available in the Search
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option menu, accessed by clicking the Options button of the search toolbar. The Search option menu specific to the Outgoing Queue search is depicted in the following screenview:
The use of the search fields and options is otherwise the same: In the first field of the search bar, you can enter a keyword to search for. The search can be performed in any or all of the fields relative to the fax, depending on which you choose in the Search option menu. Browsing the first selection box from the left, in the search bar, will give you a selection of time ranges should you wish to search based also on the criteria of whether the faxes were received at any time, or within a certain time range. Browsing the second selection box in the search bar, you can also indicate if you want to view the status of all the faxes, only the received ones or only the failed ones.
Viewing the Outgoing Queue Fax Details
To view the details of a queued fax, just click on the concerned fax entry in the Outgoing Queue. Fax Properties
This screen: gives you access to the fax image by clicking View Fax, and lists all the fax information described below.
Description
Group/Property Fax Information Status
The sending status of the fax.
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Group/Property Subject Modified Destination Broadcast ID Transaction ID Original Transaction ID
Description The subject of the fax. The outbound fax destination as reported by the modification table.
The unique ID for a fax that was sent to multiple recipients. The transaction ID as a unique string identifying the fax. The unique ID assigned to a resubmitted fax. This value does not change, no matter how many times the fax is resubmitted.
Sender's Information User ID Sender Billing Code The SMTP address of the sender. The senders billing code.
Sender Sub Billing The senders sub billing code. Code Recipient's Information Recipient Name Recipient Billing Code Recipient Sub Billing Code The name of the recipient. The recipients billing code.
The recipients sub billing code.
Transmission Information Original Destination Priority Remote CSID Channel Number Attempt Count The original destination before that destination was changed by the modification table.
The sending priority. The reipient's call station ID. The channel that sent the fax. The number of attempts to dial the fax number.
Number of Retries The maximum number of retries available. Retry Delay (min.) The time between retry attempts. Speed (bps) Delayed Until The speed of transmission in baud rate (bits per second) or in kilobytes. Delay date and time for a fax whose transmission has been delayed.
Time and Size Information Submitted Time The time the fax was submitted.
Completed/Failed The time the transmission was completed or was acknowledged as a failed transmission. Time Archived Time Duration (sec.) Pages Submitted The time the fax was archived. (Property appearing only in Outbound History) The amount of time for transmission (in seconds). The number of pages submitted.
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Group/Property Pages Sent Error Information Error Code Description
Description The number of pages sent.
The Error Code generated in case of failure. The description of the Error Code above.
Viewing queued faxes
The procedure for displaying the contents of a queued fax in a browser window is the same as the one for an inbound fax. For details, refer back to the section, Viewing Inbound Faxes on page 89. Managing your Queued Faxes
The Outgoing Queue view offers a user various options to manage faxes, by using buttons such as: Cancel, Cancel Broadcast, and Retry now. Refer to the following screenview, as well as table, for an overview.
Button Cancel Cancel Broadcast
Description Click Cancel to cancel the transmission of the selected fax(es). Check the box to the left of any fax entry in the Outgoing Queue window that is part of the broadcast that you want to cancel and then click the Cancel Broadcast button. Note: A fax broadcast occurs when an XMediusFAX user addresses the same fax to two or more recipients. Each fax in the broadcast is listed individually in the outgoing queue. You can cancel one or several of these faxes as just described, or cancel the entire broadcast.
Retry now
When a fax(es) is in the Waiting to Retry status mode, this can be caused by a temporary (busy fax line) or permanent error (hardware or software problems) detected by the
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Button
Description XMFaxDriver. As soon as this error is corrected, the system switches the status mode to Ready to Send. When the user clicks the Retry now button, the system executes immediately and bypasses the retry delay mode.
Note: The only way to change the schedule date/time for a delayed fax is to cancel this fax from the Outgoing Queue and then resubmit it from the Outbound History (see Managing your Outbound Faxes on page 96).
Compose Feature
The Compose button opens a page from which you can configure, compose, and send faxes directly from a web browser. It contains three tabs: Compose (default), Sender & Company Information, and Options. They are used in Creating and Sending a Fax on page 106. The Submit button located above the tabs transmits the fax. Note: Clicking the Compose button will clear all the fields of the Compose feature tabs. Note: You may not have access to the Submit button depending on your faxing rights.
The Compose Tab
In the dialog of the Compose tab, users can specify the recipient(s) of the fax, modify the cover page, and include file attachments.
In the Recipients section, the following fields are available:
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Name Company Number
The name of the recipient(s). The organization where the recipient(s) works. The fax destination number.
Note: To add (and manage) one or more recipient, refer to Adding One or More Recipients to a Fax on page 107. In the Cover Sheet section, the following fields are available:
Style Subject Comment Select a cover sheet to append to the memo (the default cover sheet is Basic01.cse). If you dont want to append a cover sheet, select None. The subject of the fax memo. The main text message of the fax.
In the Attachments section, users can attach one or more files to the fax. For more information, refer to Adding One or More Attachment to a Fax on page 107. Sender and Company Information Tab
The dialog for the Sender & Company Information tab is where you specify your Personal Information, Billing Information, and Company Information. It is possible to use the information provided in the profile associated with your user account, or directly specify custom information. Refer to the following screenview for a depiction.
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Select the Use default sender and company information option to use the billing and company information specified in the profile associated with your user account. The personal information will remain empty, except for the e-mail address. Select the Use custom sender and company information option to customize the personal, billing, and company information for the fax. If you select this option, you can enter data in the following fields: Salutation: First Name: Last Name: Job title: E-Mail: Mobile: Pager: Billing Code: Sub Billing Code: Company: Address: City: State: A standard greeting. For example: Mr., Miss, Madam. The senders first name. The senders last name (surname). The senders job title. The senders e-mail address. The senders cellular phone number. The senders pager number. The senders billing code. The senders sub billing code. The senders company name. The senders company address (number and street). The city where the senders company is located. The state or province where the senders company is located.
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Country: Zip: Phone: Fax:
The country where the senders company is located. The senders company ZIP or postal code. The senders company phone number. The senders company fax number.
Clicking Restore defaults restores the fields to the values taken from the users profile. If no value is specified in the profile, or if the field is part of the Personal Information section (except for the e-mail), the field is cleared. The Options Tab
You can specify the fax settings and whether you want to receive notifications in the dialog of the Options tab. Refer to the following screenview for a depiction.
Select the Use default options option to use the fax settings specified in the profile associated with your user account. Select the Use custom options option to customize the fax settings. If you select this option, you can enter data in the following fields: Priority: Number of retries: Resolution: Notify on success: Notify on failure: Specifies the fax priority (Low or Normal). The default is Normal. Specifies the maximum number of times the gateway tries to transmit the fax before failing. The default is 3; the maximum is 99. Specifies the fax resolution (High or Low). The default is High. Check this box to issue a notification after a fax is sent successfully. Check this box to issue a notification when the sending of a fax fails.
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Broadcast Notification:
Check this box to enable the reception of a single notification (summary) after a broadcast fax emission. Note: Enabling this type of notification does not suspend the other outgoing fax notifications. If you leave the Notify on success and Notify on failure boxes checked, you will still receive notifications for all the fax communications inside the broadcast.
Delay Transmission Until:
Check this box if you wish to delay the sending of the current fax, then enter a date and time for the delay.
Clicking Restore defaults restores the fields to the values taken from the users profile. If no value is specified in the profile, the field is cleared.
Creating and Sending a Fax

To use this feature, you must have faxing rights. To create and send a fax using the Compose feature of the Web access, perform the following steps: 1. Click Compose. 2. In the Compose tab, enter the Name, Company and Fax Number of a recipient. Note: If you need to add (and manage) more than one recipient, refer to Adding One or More Recipients to a Fax on page 107. The Name, Company and Fax Number fields offer automated entries from the Web Phone Book when you start to enter a value. 3. Enter the Subject of the fax. 4. Enter the actual text of the message in the Comment section. 5. If you need to use a specific cover sheet, select a cover sheet in the Cover Sheet drop-down list, or select None if you do not wish to append one to the fax. 6. If you want to join an attachment to the fax, refer to Adding One or More Attachment to a Fax on page 107. 7. If you need to modify the sender and company information or the settings for the current fax, refer to Sender and Company Information Tab on page 103 and The Options Tab on page 105. 8. Click the Submit button, located above the Compose feature's tabs. When submitting a fax the Web Client confirms the sending status with a Broadcast Id confirmation similar to the following:
Note: You can add a contact to your personal phone book when a fax is sent. However, this action can be configured beforehand. For more information see Configuring Automated Adding of Contacts on page 114
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Adding One or More Recipients to a Fax How to add one or more recipient to a fax being sent, and how to manage the list of recipients. This procedure takes in consideration that you are preparing a fax before sending it. For more information about sending a fax, refer to Creating and Sending a Fax on page 106. To add one or several recipients to your fax: 1. In the Compose tab, enter the Name, Company and Fax Number of a recipient. 2. If you need to add more than one recipient, click the More recipients button. A new section appears to the right of the Recipients fields.
3. Enter the recipient's information in the information fields then click Add when done. 4. Repeat this operation for every fax recipient. 5. If you need to modify the information of a recipient already in the list: a) Select a recipient in the list and click Edit. Note: If the fields already contain information, clicking Edit will erase this information. The information of the selected recipient appears in the corresponding fields on the left and the recipient disappears from the list. b) Modify the information in the fields and click Add to validate. The modified recipient appears again in the list. 6. If you need to delete a recipient from the list, select a recipient then click Remove.
Adding One or More Attachment to a Fax How to add one or several attachment to a fax being sent. This procedure takes in consideration that you are preparing a fax before sending it. For more information about sending a fax, refer to Creating and Sending a Fax on page 106. To add one or several attachments to your fax: 1. Click Browse and select a file to upload to the fax. 2. If you need to add more than one attachment, click the More attachments button. A new section below the Browse field opens.
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3. 4. 5. 6.
Click Browse and choose the file you wish to upload to the fax then click Add. Repeat this operation for every fax attachment. Use the Move Up and Move Down buttons to modify the order of the attachments. If you need to delete an attachment from the list, select an attachment then click Remove.
Delegation
XMediusFAX gives the users the ability to delegate other XMediusFAX users for accessing their fax box, for example while they are on vacation. As long as the Administrator has enabled the Delegation feature (please refer to your Fax Server administrator if not), two types of users roles can be defined in the Delegation context: the Owner and the Delegates. Owner This term defines all XMediusFAX users who have access to their own fax box via the Web Client interface. As Owners, they have access to all features that the Administrator has granted them to use (see Overview on page 81). An Owner can delegate one or several XMediusFAX users (called here Delegates) for accessing his/her fax box. The Delegates access is configurable (many options between full and very restricted access) and can be different from one Delegate to another. For more information about Delegates management, see: Adding and Managing Delegates on page 108. Delegates This term defines all XMediusFAX users who have access to their own fax box via the Web Client interface and who have been selected by another XMediusFAX user (called here the Owner) to access precisely this user's fax box, in a Delegation context. Depending on the specific permissions that the Owner gave to a Delegate, this Delegate may have full powers or restricted access regarding the Owner's fax box and its features. Note: XMediusFAX users can be the Delegate of multiple Owners. For more information about the interface access as Delegate, see: Accessing the Interface (of Another User) as Delegate on page 110. Adding and Managing Delegates
The following procedure assumes that: You are already logged in the Web Access interface, under your own fax box. Your Administrator enabled the Delegation feature.
To add a Delegate and configure the permissions for the access to your fax box: 1. Click the Options link in the top-right corner of the interface. The Options screen appears. 2. Select the Delegation tab.
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3. Click Add.
4. In the User field, start to type the user account name of the person you wish to add as Delegate, then click Check User. Depending on the first letters you entered, the system may complete the name in the field or allow you to select an item among a list of available users whose account name start with these letters. Important: It is recommended to use the Check User button in order to verify if the entered user account name exists, otherwise you will not benefit from the expected delegation. Tip: If you are not able to find or remember existing user account names, you can still leave the User field empty and simply click Check User to access the list of all available users. 5. Setup the delegation permissions you wish to give to this specific Delegate:
Option Name Description Default
Show only first page Restrains the Delegate to view no more than the first page of any fax in your Disabled box. Has access to compose Has access to permanent delete Has access to resubmit Allows the Delegate to compose faxes from your box. Allows the Delegate to delete faxes from the Deleted views of your box. Allows the Delegate to resubmit faxes from your Outbound History. Enabled Enabled Enabled
109
Option Name Has access to forward
Description Allows the Delegate to forward faxes from your Inbound History. Note: All forwarding operations will be tagged with the name of the Delegate in the Routing History of the concerned fax (see Viewing the Inbound Fax Details on page 87).
Default Enabled
6. Click Add. The new Delegate appears now in the list of Delegates and the targeted user is now able to access your fax box according to the permissions you selected. You can now add and configure other Delegates if needed, or manage the list of existing ones using the Edit and Remove buttons. Accessing the Interface (of Another User) as Delegate
The following procedure assumes that: Your Administrator enabled the Delegation feature. At least another XMediusFAX user has added you as Delegate.
To access the fax box of another user as Delegate: 1. Logon into the Web Access interface with your own account. In the top-right corner of the interface, you should see the Fax Box drop-down list, allowing you to switch between your fax box (at the top of the list) and the fax boxes of all users who added you as Delegate.
2. Select a user in the drop-down list. You are now in the fax box of the selected user, and you can act there according to the specific permissions this user gave to you as Delegate. Note: Delegation permissions that you may have are only for faxing features (see the list of options in section: Adding and Managing Delegates on page 108). You will never have access to the Options section of another fax box than your own. Tip: To go back to your own fax box, just select your account name in the Fax Box drop-down list.
Web Phone Book

A Web Phone Book stores contact information about recipients to whom you are addressing faxes. This information can include a contacts name, fax number, address, company and business address, etc. There are two types of Phone Books: Public (corporate) Phone Book: assigned to you through your profile (accessible to all users having this profile), and managed only by administrators. Personal (private) Phone Book: accessible and manageable only by yourself.
This chapter explains how to:
110
Access and browse Phone Books. Manage contacts and groups in your personal Phone Book. Send faxes from Phone Books.
Access and Browse the Phone Books

To access the Phone Book management interface, login to the Web interface (see Logging into the Web Access on page 81) and click the Contacts button located at the bottom left.
The interface is divided in three sections. The left column displays the list of available Phone Books (and their groups) as the center column allows to browse through the contacts of a selected group. The right column allows to view the information and details of a selected item. Note: A condensed version of the information is displayed in the right section. Clicking Show full details will make available the complete information of the selected item. The Web Phone Book Search Tool
You can search for items through the search bar located below the option bar by entering letters in the Search members field. A search can be filtered by selecting a value in the Show dropdown list. The Web Phone Book Quick Selection Tool
If you need to quickly select multiple items, use the links available in the Select bar.
Contacts Management
Within your personal Phone Book, you can: Create and manage your own contacts and groups Copy contacts from a public Phone Book to your personal Phone Book Import contacts from external sources Configure the automated adding of contacts
111
This section shows how to perform these actions. Creating a Contact or Group
Creating a Contact To create a contact, click .
Note: Only the Display Name and the FAX number are mandatory. If you wish to add more information for the created contact you can access to a more complete input form by clicking Show Details >>:
Click Apply to validate. Creating a Group To create a group, select Group by using the arrow beside the button.
Enter a Name for the group and click Apply to validate. Managing Contacts and Groups
Here is a list of the available options offered to manage contacts and groups in your personal Phone Book:
112
Button
Description Edits item details. Deletes the selected item. Adds the selected item to a group. Note: You can add a group to another group. Removes the selected item from a group.
Note: All the actions above can be performed on multiple selections (except Edit). However, they are not available on public Phone Book items, as you can manage only your own contacts.
Copying Public Contacts to Your Private Contacts List
It is not possible to modify a contact in a public Phone Book. However, you can copy contacts from a public Phone Book to your personal Phone Book in order to manage it as your other personal contacts. For this, select an item, click and select Personal Contacts.
Note: This action can be performed on multiple selections.
Importing Contacts From an External Source
You can import an external contact list to your personal Phone Book by using a CSV file. 1. Select in your personal Phone Book the All members node or a group in which you wish to import the external list of contacts. 2. Click .
3. Select the type of application from which the contacts list to import was exported as a CSV file (MS Outlook, Outlook Express or Lotus Notes).
113
Note: To use the Lotus Notes 8.5 (using CSV) option, the CSV file must have been exported from Lotus Notes version 8.5, with the default parameters: all properties, with headers. 4. Browse for the file to import. Note: The file to import must be a CSV file exported by the application type selected above. 5. Select the option for contacts of the CSV file that would already exist in the Phone Book: Merge: The information contained in the imported contact will overwrite the existing contact. Add: A new contact will be created. Ignore: The imported contact will be ignored.
6. Click Import. The contacts are now added to your Phone Book.
Sending a Fax From a Phone Book

To send a fax directly from a Phone Book: 1. Select a contact or group. Note: You can use here multiple selections. 2.
Click . The Compose screen appears and the selected contacts are automatically added to the Recipients section.
3. Compose the fax by following the usual procedure: Creating and Sending a Fax on page 106
Configuring Automated Adding of Contacts

A feature allows you to add new fax recipients to your Phone Book after a fax is sent. The way this feature works can be configured. 1. In the main screen of the Web Interface, click Options.
114
2. Select an adding option in When sending a fax to new contacts: Ask me if I want to add them to my Personal Contacts Add them to my Personal Contacts Do not add them to my Personal Contacts
3. Click Apply.
115
116
Index
A
add-in for Outlook 56 adding recipient from address book email client (SMTP) 55 Lotus Notes (form) 69 Outlook 63 adding recipient information email client (SMTP) 53 Outlook 62 addressing a fax in SendFAX from a phone book 11 from a phone book (not displayed) 12 manually 11 annotations 35 adding 35 types 35 working with annotations 35 atomic groups (body codes) 50 contact lists (continued) contacts adding 24 deleting 24 editing 24 default 19, 21 deleting from a phone book 23 information fields additional 22 cover sheet editor 71, 72, 73, 75, 76, 77 cover sheets creating 73 setting the locale 76 setting the page format 75 setting the resolution 77 launching 71 menus Edit 72 File 72 Refresh 73 Settings 73 Variables 73 View 73 cover sheets 71, 73, 74, 75, 76, 77, 78, 79 creating 73 OLE 2.0 compatible objects converting 79 editing 78 embedding 78 linked editing 78 linking 78 managing linked objects 79 setting the locale 76 setting the page format 75 setting the resolution 77 variables 74
B
bmp images 71 body codes atomic groups 50 for fax options 51 for sender information 50 for SMTP authentication 52 syntax 50
C
cancelling the transmission of a page with SendFAX 14 changing cover sheet, sender info and fax options Lotus Notes (form) 66 Outlook 59 changing fax options email client (SMTP) 49 Lotus Notes (form) 66 Outlook forms 61 changing sender information email client (SMTP) 49 Lotus Notes (form) 66 Outlook forms 60 changing the cover sheet email client (SMTP) 49 Lotus Notes (form) 66 Outlook forms 60 company information edit in SendFAX 15 contact lists 11, 19, 21, 22, 23, 24 adding to a phone book 23 choosing 21
D
delegates accessing another fax box 110 adding/managing 108 definition 108 delegation 108, 109 options 109 deleting a page with SendFAX 14 display name email client (SMTP) 53
E
email client (SMTP) 47, 48, 49, 51, 52, 53, 55 adding recipient from address book 55 adding recipient information 53 changing sender information and fax options 49
Index - 1
email client (SMTP) (continued) changing the cover sheet 49 display name 53 managing recipients 52 receiving a preview 51 receiving faxes 48 sending a fax 47 used for faxing 47
F
fax macros for MS Word 39 for OpenOffice.org Writer 41 Fax Merge feature for Microsoft Word sending a fax 40 Fax Merge macro for Microsoft Word 39 fax notes new feature using note utility 86 fax options changing with body codes 51 FaxBroadcast macro for OpenOffice.org Writer 42, 43 sending a fax 43 faxes in SendFAX printing 14 sending from MS Word with the Send Fax feature 39 through a command line 17 with SendFAX with a specific resolution 9 with the Fax Merge feature 40 with the FaxBroadcast feature 43 with the SendFax feature 41 sending and receiving 1 viewing 31 faxing with email clients 47 fichiers .cse 74
logging into (continued) SendFAX (continued) using a site account 8 an NT domain account 8 the web access 81 long-distance code email client (SMTP) 52 Lotus Notes (form) 68 Outlook 62 Lotus Notes used for faxing 64 Lotus Notes (form) adding recipient from address book 69 changing cover sheet, sender info and fax options 66 changing the cover sheet 66 managing recipients 67 resolving fax numbers 68 sending a fax 64
M
Mail Merge for OpenOffice.org Writer data source creating 42 starting document creating 42 managing fax documents in SendFAX 13, 14 managing recipients email client (SMTP) 52 Lotus Notes (form) 67 Outlook 61 Microsoft Excel external data source importing into a phone book example 27 linking to a phone book example 28 Microsoft Exchange connection settings in SendFAX 6 Microsoft Word Fax Merge 39 using the Send Fax feature 39
G
gateways for XML connection settings in SendFAX 6
N
notification settings changing in SendFAX 17 number of retries settings changing in SendFAX 17
H
hiding annotations 36
O I
inserting a document with SendFAX 13 OpenOffice.org Writer Fax Merge 42 Outlook add-in 56 adding recipient from address book 63 adding recipient information 62 changing cover sheet, sender info and fax options 59 managing recipients 61 receiving faxes 58 sending a fax 57
L
launching SendFAX for the first time 6 logging into SendFAX unsuccessfully 8
Index -2
Outlook (continued) used for faxing 56 Outlook forms changing the cover sheet 60 receiving a preview 60 owner adding/managing delegates 108 definition 108
P
pause email client (SMTP) 52 Lotus Notes (form) 68 Outlook 62 phone books 9, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29 adding 23 compacting the database 25 contact lists adding 23 deleting and renaming 23 contacts adding 24 contact lists 21 deleting 24 editing 24 contents 19 default location 19 display column headings adding and deleting 20 selecting as a sort key 20 external data sources importing assigning fields 27 example 27 linked dynamic 28 limitations 28 treated as contact lists 28 updating 28, 29 linking example 28 organization 27 groups adding 24 adding or removing contacts or groups 24 deleting 24 information fields additional 22 launching from SendFAX 19 menus Edit 20 File 20 Tools 21 View 21 opening 23
phone books (continued) searches advanced find using 26 basic find 25 finding a contact 25 printing faxes in SendFAX 14 printing faxes with SendFAX 14 priority settings changing in SendFAX 17
R
receiving a preview email client (SMTP) 51 Outlook forms 60 receiving faxes email client (SMTP) 48 Outlook 58 recipients list in SendFAX modifying parameters 12 reordering pages with SendFAX 13 resolving fax numbers Lotus Notes (form) 68 restoring the transmission of a page with SendFAX 14
S
saving faxes with SendFAX 14 scheduled faxing changing the schedule of a delayed fax 102 Search option using search option utility 85 Send Fax feature for Microsoft Word 39 sender information changing with body codes 50 edit in SendFAX 15 SendFAX 3, 5, 6, 7, 8, 9, 11, 12, 14, 15, 17, 19, 35, 37 addressing a fax from a phone book 11 from a phone book (not displayed) 12 manually 11 annotations 35 connection settings gateway for XML 6 Microsoft Exchange 6 contact lists selecting 11 cover sheets adding a comment 15 selecting 14 fax preview display annotations 35 faxes printing 14 interface 3 launching for the first time 6 logging in unsuccessfully 8
Index - 3
SendFAX (continued) logging in (continued) using a site account 8 an NT domain account 8 managing fax documents 14 menus Annotation 6 Edit 5 File 5 Help 6 Preview 6 Thumbnail 5 Tools 6 View 5 phone books display 9 sending a fax through a command line 17 with a specific resolution 9 SendFax macro for OpenOffice.org Writer sending a fax 41 sending a fax email client (SMTP) 47 Lotus Notes (form) 64 Outlook 57 sending and receiving faxes 1 sending faxes from SendFAX with a specific resolution 9 with the Fax Merge feature 40 with the FaxBroadcast feature 43 with the SendFax feature 41 showing annotations 36 SMTP, See email client (SMTP) SMTP authentication with body codes 52
viewer (continued) faxes (continued) printing 34 saving a local copy 34 launching 31 menus and icons 32 utility 31 viewing faxes 31
W
web access 81, 82, 83, 84, 86, 89, 90, 92, 93, 96, 98, 99, 101, 102, 103, 104, 105, 106 change password 83 change the display language 83 compose 82 fax compose creating and sending a fax 106 tabs Compose 102 Fax Options 105 Sender Information billing information 104 company information 104 personal information 104 format for viewing faxes 83 inbound history searching records toolbar 84 viewing faxes 89 logging into 81 other buttons Refresh 90 outbound history searching records toolbar 93 viewing faxes 96 outgoing queue searching records toolbar 98 viewing faxes 101 recipients 103 Web access compose 102 Web Access options 83 Web tools 2 Windows Applications faxing using SendFAX 37 faxing using XMPrintToMail 38 Windows tools 1
T
tools for the Web 2 for Windows 1 transmission settings changing in SendFAX 16
V
viewer display managing 34 faxes adding annotations 34 emailing 34 opening from web client 34
X
XMPrintToMail 38
Index -4
User Guide Noncontractual document - Ind A
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Global leader in advanced fax server solutions that leverage IP telephony, UC & ECM systems

Chapter 2 : Faxing with SendFax.......................................................................................3

Managing Fax Documents.............................................................................................................................13

Submitting a Fax With SendFAX through a Command Line.......................................................................17

Chapter 3 : Managing Your Contacts (for SendFax)......................................................19

XMediusFAX User Guide

Phone Book Groups............................................................................................................................................................24

External data sources....................................................................................................................................27

Chapter 4 : Viewing Faxes................................................................................................31

Chapter 5 : Using Annotations.........................................................................................35

Chapter 6 : Fax Utilities for General Applications..........................................................37

Sending a Fax Using Fax Macros for OpenOffice.org Writer.....................................................................41

Sending a Fax Using the Microsoft Office Internet Fax Service................................................................44

Chapter 7 : Faxing with Email Clients.............................................................................47

XMediusFAX User Guide

Faxing with Outlook using Exchange and the XMediusFAX Forms..........................................................56

Faxing with the XMediusFAX Form for Lotus Notes...................................................................................64

Chapter 8 : Managing Cover Sheets................................................................................71

OLE 2.0 compatible objects...........................................................................................................................77

Chapter 9 : Web Access....................................................................................................81

Fax Status - Inbound History..............................................................................................................................................84

XMediusFAX User Guide

Fax Status - Outbound History...........................................................................................................................................92

Fax Status - Outgoing Queue.............................................................................................................................................98

Creating and Sending a Fax.............................................................................................................................................106

Web Phone Book..........................................................................................................................................110

XMediusFAX User Guide

XMediusFAX | User Guide

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax

Faxing with SendFax

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax

Menu Bar Details and Associated Icons

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax

The File Menu

The Edit Menu

Fax Recipient Cover Sheet Comments Printer Properties

The View Menu

The Thumbnail Menu

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax

The Preview Menu

MAPI Address Book

The Help Menu

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax

Sending a fax with a specific resolution

Displaying Phone Books

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax

Figure 1: The Show Right display

Figure 2: The Show Left display

XMediusFAX | User Guide

Chapter 2 | Faxing with SendFax