user-guide-nokia-3310-4g-user-guide

Nokia 3310 4G
User Guide
Issue 2024-11-22 en-MY

Nokia 3310 4G User Guide
Table of Contents
1 About this user guide 5
2 Get started 6
Keys and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Set up and switch on your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Charge your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Basics 11
Explore your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Change the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Write text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Calls, contacts, and messages 15
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Send and receive messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5 Personalize your phone 17
Change the tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Change the look of your home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6 Camera 18
Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
7 Internet and connections 19
Browse the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Bluetooth® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
TM and © 2024 HMD Global. All rights reserved. 2

8 Music, audio and videos 21
Music player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Voice recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Video player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
9 Radio 22
Find and save radio stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Listen to radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
10 Clock, calendar, and calculator 23
Set the time and date manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
11 Update the phone software 25
Software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
12 Copy content and check the memory 26
Copy content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Uninstall apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
13 Tools 27
Notification center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
File explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Torch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
14 Settings 28
Change the settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

15 Product and safety information 30
For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Network services and costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Take care of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Recycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Crossed-out wheelie bin symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Battery and charger information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Small children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Medical devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Implanted medical devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Hearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Protect your device from harmful content . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Potentially explosive environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
About Digital Rights Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Copyrights and other notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

1 About this user guide
Important: For important information on the safe use of your device and battery, read
“Product and safety information” before you take the device into use. To find out how to
get started with your new device, read the user guide.

2 Get started
KEYS AND PARTS
Explore the keys and parts of your new phone.
Your phone
The keys and parts of your phone are:
1. Charger connector 6. Function key, end call key, power key
2. Earpiece 7. Headphone connector
3. Scroll key 8. Camera
4. Function key, call key, speed dialing key 9. Flash light
5. Number keys 10. Antenna area

11. Back cover opening slot 12. Loudspeaker
To unlock the keys, select Unlock > *.

Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the
communication quality and may reduce battery life due to higher power level during operation.
Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device
or headset, other than those approved for use with this device, to the audio connector, pay
special attention to volume levels. Parts of the device are magnetic. Metallic materials may be
attracted to the device. Do not place credit cards or other magnetic storage media near the
device, because info stored on them may be erased.
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable,
may be sold separately.
SET UP AND SWITCH ON YOUR PHONE
Learn how to insert the SIM card, memory card, and battery, and how to switch on your phone.
Micro SIM
Important: This device is designed to be used with a micro SIM card (see figure) only. Use of
incompatible SIM cards may damage the card or the device, and may corrupt data stored on
the card. Please consult your mobile operator for the use of a SIM card that has a nano-UICC
cutout.
MicroSD memory cards

Use only compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Note: Switch the device off and disconnect the charger and any other device before removing
any covers. Avoid touching electronic components while changing any covers. Always store
and use the device with any covers attached.
Set up your phone
1. Place your fingernail in the small slot at the 4. If you have a memory card, slide the
bottom of the phone, lift and remove the memory card into the memory card slot.
cover.
5. Line up the battery contacts, and put the
2. If the battery is in the phone, lift it out. battery in.
3. Slide the SIM into the SIM slot with the 6. Replace the back cover.
contact area face down.
Switch on your phone
Press and hold the � key.
Remove the SIM card
Open the back cover, remove the battery, and slide the SIM out.

Remove the memory card
Open the back cover, remove the battery, and pull the memory card out.
Access codes
Your phone and SIM card use different codes for security.
• PIN or PIN2 codes: These codes protect your SIM card against unauthorized use. If you
forget the codes or they aren’t supplied with your card, contact your network service
provider. If you type in the code incorrectly 3 times in a row, you need to unblock the code
with the PUK or PUK2 code.
• PUK or PUK2 codes: These codes are required to unblock a PIN or PIN2 code. If the codes
are not supplied with your SIM card, contact your network service provider.
• IMEI code: The IMEI code is used to identify phones in the network. You may also need to
give the number to your care point services or phone dealer. To view your IMEI number, dial
*#06# . Your phone’s IMEI code is also printed on your phone label, which is located under
the battery. The IMEI is also visible on the original sales box.
CHARGE YOUR PHONE
Your battery has been partially charged at the factory, but you may need to recharge it before
you can use your phone.
Charge the battery
1. Plug the charger into a wall outlet.
2. Connect the charger to the phone. When done, unplug the charger from the phone, then
from the wall outlet.
If the battery is completely discharged, it may take several minutes before the charging
indicator is displayed.
Tip: You can use USB charging when a wall outlet is not available. Data can be transferred
while charging the device. The efficiency of USB charging power varies significantly, and it
may take a long time for charging to start and the device to start functioning. Make sure your
computer is switched on.
Save power
To save power:

1. Charge wisely: always charge the battery time.

fully.
5. Lower the screen brightness.
2. Select only the sounds that you need:
mute unnecessary sounds, such as keypad 6. When applicable, use network connections,
sounds. such as Bluetooth, selectively: switch the
connections on only when you are using
3. Use a wired headset, rather than the them.
loudspeaker.
7. Turn off Wi-Fi hotspot when internet
4. Change the phone screen settings: set the sharing is not needed.
phone screen to switch off after a short

3 Basics
EXPLORE YOUR PHONE
See the apps and features of your phone
Select Menu .

Go to an app or feature
Press the scroll key up, down, left, or right.
Open an app or select a feature
Select Select .

Go back to the previous view
Press �.
Go back to the home screen
Press the end key.

CHANGE THE VOLUME
Turn the volume up or down
Trouble hearing your phone ringing in noisy environments, or calls too loud? You can change
the volume to your liking.
Scroll up or down to change the volume during a call or when listening to the radio. In some
applications, you need to press the * and # keys to control the volume.
WRITE TEXT
Writing with the keypad is easy and fun.
Write using the keypad
Press a key repeatedly until the letter is shown.
To type in a space, press 0 .
To type in a special character or punctuation mark, press * .
To switch between character cases, press # repeatedly.
To type in a number, press and hold a number key.
The writing method may vary between applications.

4 Calls, contacts, and messages
CALLS
Make a call
Learn how to make a call with your new phone.
1. Type in the phone number.
2. Press �.
3. To end the call, press �.
Answer a call
Press �.
Tip: To handle your calls hands-free, pair your phone with a compatible Bluetooth headset
(sold separately). To switch Bluetooth on, select Menu > � > Bluetooth > Select .
Speed dial
You can call a contact quickly using speed dial.
1. To assign a speed dial to each number key on your phone, select �.
2. Scroll to the number key you want to use and select it.
3. Select the phone number from the list.
To make a call using the speed dial, select � and the contact.
CONTACTS
Add a contact
Save and organize your friends’ phone numbers.
1. Select Menu > � > � > Add Contact .
2. Select whether to save the contact to the phone memory or the SIM card.

3. Write the name and phone number of the contact. You can add several phone numbers to
the contact.
4. Select �.
Tip: To bar any calls from a contact, select the contact and � > Add to blacklist .
Copy contacts
Copy contacs between your SIM card and the phone.

To copy contacts between your phone and SIM card, in the contacts list, select � >
Import/Export > Copy to > Phone or SIM Card .
You can also import contacts from your phone memory or a memory card. Select � >
Import/Export > Import from internal storage or Import from external storage .
To share a contact with a friend, select � > Import/Export > Share visible contacts , then
select the contact and � > Done . Select to share the contact using either Bluetooth or
Messaging.
Call a contact or send a message
You can call a contact directly from the contacts list.
1. Select Menu > � and scroll to a contact.

2. Select the contact and press �.
SEND AND RECEIVE MESSAGES
Write and send messages
1. Select Menu > � > New .

2. Add the recipients. You can enter a phone number directly or select � to add a recipient
from your contacts.
3. Write the message.
4. Select Send .
Writing options
You can find different options for writing a message from � when you are in the message field.
You can attach or take a picture, record a video, or add a contact card. If you are in a hurry, you
can quickly select from a list of common phrases to explain your situation.

5 Personalize your phone
CHANGE THE TONES
You can choose a new ringtone or notification tone.
Change your ring and notification tone
Select Menu > � > Audio profiles . You can select a pre-defined audio profile, or create your
own.
1. To create your own, select � > Add . select the ring tone and notification tones.
2. Write a name for the profile and select 4. To save the profile, select �.
OK .
5. To switch on the profile, select the profile
3. Select the profile and Edit . You can now and Use .
CHANGE THE LOOK OF YOUR HOME SCREEN
You can change the look of your phone with wallpapers.
Choose a new wallpaper
1. Select Menu > � > Display > Wallpaper , and select Gallery to choose a wallpaper from
the photos on your phone or Wallpapers to choose a wallpaper from the collection.
2. Scroll to a wallpaper and select it to see how it looks on the screen.
3. Select �.

6 Camera
PHOTOS
You don’t need a separate camera when your phone has all you need for capturing memories.
Take a photo
Capture the best moments with your phone camera.
1. To switch the camera on, select Menu > �.
2. To take a photo, press the scroll key.
View a photo you have taken
To view the photo right after taking it, select � > Gallery . To view the photo later, select
Menu > �.
VIDEOS
You don’t need a separate video camera - record video memories with your phone.
Record a video
Besides taking photos, you can also record videos with your phone.
1. To switch the video camera on, select Menu > �, and select �.
2. To start recording, press the scroll key.
3. To stop recording, select �.
Watch the recorded video
To view the video right after recording, select � > Gallery . To view the video later, select
Menu > �.

7 Internet and connections
BROWSE THE WEB
Learn how to browse the web with your phone.
Connect to internet
Catch up on the news, and visit your favorite websites on the go.
1. Select Menu > �.
2. Write a web address, and select Go .
3. Use the scroll key to move the mouse cursor in the browser.
The browser is the UC Browser of the Alibaba Group. You may not be able to access some
websites due to limitations in the browser and the phone memory.
Tip: There are two cursor modes available. In the arrow mode, you can move around web
pages and click on items. In the mouse scroll mode, you can move up and down on web pages.
To switch between the modes, press the left selection key.
BLUETOOTH®
Connect your phone with Bluetooth to other devices.
Switch on Bluetooth
Select Menu > � > Bluetooth and switch Bluetooth on.
WLAN
Start a wireless LAN connection.
Switch on WLAN
1. Select Menu > � > Wi-Fi .
2. Press the scroll key to look for available networks.
3. Select the network you want, enter a password if needed, and select Connect .

Use your phone as a WLAN hotspot
Need a network connection on your laptop? You can use your phone as a WLAN hotspot.
1. Select Menu > � > Portable Wi-Fi hotspot , and switch the hotspot on.
2. Select Set up Wi-Fi hotspot .
3. Enter the details and select Save .
You can now, for example, switch WLAN on in your laptop and connect it to the phone’s WLAN
hotspot.

8 Music, audio and videos
MUSIC PLAYER
You can listen to your MP3 music files with the music player.
Listen to music
2. Select whether you want to view your songs, artists, albums, or playlists.
3. Scroll to a song, and select Play .
Tip: Use the phone keys to control the music player. To move to the previous song, press 4 .
To pause and resume the music, press 5 . To move to the next song, press 6 . To turn down
the volume, press * . To turn up the volume, press # .
Tip: To listen to music using a wireless headset pair your phone with a compatible Bluetooth
headset (sold separately). To switch Bluetooth on, select Menu > � > Bluetooth , and switch
Bluetooth on.
VOICE RECORDER
Record a sound clip
1. Select Menu > � > Sound Recorder .
2. To record, select �.
3. To stop recording, select �.
VIDEO PLAYER
Watch your favorite videos wherever you are.
Play a video
1. Select Menu > � > Video Player .
2. Select the video, and press the scroll key to play it.
3. Press the scroll key to pause and resume playback while watching the video.
Tip: Not all video formats are supported.

9 Radio
FIND AND SAVE RADIO STATIONS
You need to connect a compatible headset to listen to the radio. The headset acts as an
antenna. Troubleshooting tip: if the radio does not work, make sure that the headset is
properly connected.
Search for radio stations
Select Menu > �. If you open the radio for the first time, it will automatically search for the
available stations and start playing. To switch to another found station, scroll left or right.
To search for all available stations later, select � > Auto Search .
LISTEN TO RADIO
Did you find a good radio station? Next, start listening to it!
Listen to your favorite radio stations on your phone
Select Menu > �. The radio starts playing the last station you have listened.
To change the station, scroll left or right.
To change the volume, scroll up or down.
To close the radio, press the scroll key.

10 Clock, calendar, and calculator
SET THE TIME AND DATE MANUALLY
You can set your phone clock manually.
Change the time and date
1. Select Menu > � > Date & time .
2. Switch Auto update off.
3. Select Set date to change the date or Set time to change the time.
CLOCK
Learn how to use the clock and timers to be on time.
Set an alarm
No clock around? Use your phone as an alarm clock.
2. Select � > Add alarm to add an alarm.
3. Scroll up or down until the correct hour is highlighted, and then scroll right to set the
minutes in a similar manner. Scroll right to select AM or PM.
4. Select Done . To set the alarm sound, select the alarm and then select � > Edit . You can
also give the alarm a name and set it to repeat on certain days. To turn off an alarm, select
the alarm.
Countdown timer
If you need an alarm but don’t want to create one in the alarm clock, use the countdown timer.
You can, for example, time something that’s cooking in the kitchen.
1. Select Menu > �, and scroll right to �.
2. Use the number keys to set the time.
3. Select Start .

Stopwatch
1. Select Menu > � and scroll right to �.
2. Select Start .
3. Press the scroll key to stop the watch. If you want the time to continue, select Recover .
CALENDAR
Need to remember an event? Add it to your calendar.
Add a calendar reminder
1. Select Menu > �. 4. On the Start Date field, select the date.
2. Select a date and � > Create . 5. On the Start Time field, select the time.
3. Type in a name for the event. 6. Select whether to add an alert to the
event.
CALCULATOR
Learn how to add, subtract, multiply and divide with your phone calculator.
How to calculate
1. Select Menu > � > Calculator .
2. Enter the first factor of your calculation, use the scroll key to select the operation, and
enter the second factor.
3. Press the scroll key to get the result of the calculation.

11 Update the phone software
SOFTWARE UPDATES
Keep your phone up to date to get new and enhanced features for your phone. Updating the
software may also improve your phone’s performance.
Keep your phone up to date
Select Menu > � > System update . Your phone starts looking for available updates. To start
an update, select the found new software update.

12 Copy content and check the memory
COPY CONTENT
Copy content created by you between your phone and computer.
Copy content between your phone and computer
To copy content from the phone memory, you need to have a memory card inserted in your
phone.
1. Connect your phone to a compatible computer with a compatible USB cable.
2. Select USB storage .
3. On your computer, open a file manager, such as Windows Explorer, and browse to your
phone. You can see the content stored on your phone and on the memory card, if inserted.
4. Drag and drop items between your phone and computer.
UNINSTALL APPS
You can uninstall apps pre-installed on your phone.
Uninstall apps
1. Select Menu > � > Apps > Downloaded .
2. Select the app you want to uninstall, and select � > Uninstall .
MEMORY
When needed, you can check how much used and how much free memory you have on your
phone.
Check the amount of used and free memory
Select Menu > � > Storage > Internal storage or SD card . The phone shows the amount of
available memory, the amount of used memory, and the amount of free memory.

13 Tools
NOTIFICATION CENTER
To quickly check your missed calls and received messages, open the notification center.
Check your calls and messages
To open the notification center, go to the home screen and press and hold #. On the NOTIFY
tab, you can see your missed calls and received messages. On the SWITCH tab you can, for
example, mute or unmute your phone, switch Bluetooth on quickly, and adjust the display
brightness.
FILE EXPLORER
Need to find those important files quickly? Open the File Explorer.
Find your files
To find your files quickly, select Menu > � and the file type folder, such as Video . To find
items on your memory card, select External Storage .
TORCH
Use the flashlight
Select Menu > � > Torch . To switch the flashlight off, press the scroll key.
Do not shine the light in anyone’s eyes.
NOTES
Write a note
1. Select Menu > � > Note > � > New Note .
2. Write the note and select � > Save .
To share the note, open the note, select � > Share , and select to share the note using
Bluetooth or Messaging.

14 Settings
CHANGE THE SETTINGS
Reset your phone
Accidents may happen and your phone may stop responding. You can restore the original
factory settings, but be careful, since this reset removes all data you have saved in the phone
memory and all your personalization.
If you are disposing your phone, note that you are responsible of removing all private content.
1. Select Menu > � > Reset > Factory data reset .
2. Select Reset phone . The phone is reset and all data is removed.
3. The phone reboots.
Airplane mode
When you are flying or in other locations where phone use is restricted, use the airplane mode.
To activate the airplane mode, select Menu > � > More , and switch Airplane mode on.
The airplane mode closes connections to the cellular network and switches your device’s
wireless features off. Comply with the instructions and safety requirements given by, for
example, an airline, and any applicable laws and regulations.
Restrict mobile data usage with data roaming
If you want to avoid extra costs, you can change the data roaming settings.
Select Menu > � > More > Mobile networks , and switch Data roaming off.
Change the time and date
1. Select Menu > � > Date & time .
2. Switch Auto update off.
3. Select Set date to change the date or Set time to change the time.

Choose a new wallpaper
1. Select Menu > � > Display > Wallpaper , and select Gallery to choose a wallpaper from
the photos on your phone or Wallpapers to choose a wallpaper from the collection.
2. Scroll to a wallpaper and select it to see how it looks on the screen.
3. Select �.
Change your ring and notification tone
Select Menu > � > Audio profiles . You can select a pre-defined audio profile, or create your
own.
1. To create your own, select � > Add . select the ring tone and notification tones.
2. Write a name for the profile and select 4. To save the profile, select �.
OK .
5. To switch on the profile, select the profile
3. Select the profile and Edit . You can now and Use .

15 Product and safety information
FOR YOUR SAFETY
Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations. For further info, read the complete user guide.
SWITCH OFF IN RESTRICTED AREAS
Switch the device off when mobile device use is not allowed or when it may cause interference
or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or
blasting areas. Obey all instructions in restricted areas.
ROAD SAFETY COMES FIRST
Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first
consideration while driving should be road safety.
INTERFERENCE
All wireless devices may be susceptible to interference, which could affect performance.

AUTHORIZED SERVICE
Only authorized personnel may install or repair this product.
BATTERIES, CHARGERS, AND OTHER ACCESSORIES
Use only batteries, chargers, and other accessories approved by HMD Global Oy for use with
this device. Do not connect incompatible products.
KEEP YOUR DEVICE DRY
If your device is water-resistant, see its IP rating in the device’s technical specifications for
more detailed guidance.

PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Exercise caution when holding your device near your ear while the loudspeaker is in use.
SAR
This device meets RF exposure guidelines when used either in the normal use position against
the ear or when positioned at least 1.5 centimetres (5/8 inch) away from the body. The specific
maximum SAR values can be found in the Certification Information (SAR) section of this user
guide. For more information, see the Certification Information (SAR) section of this user guide
or go to www.sar-tick.com.
NETWORK SERVICES AND COSTS
Using some features and services, or downloading content, including free items, require a
network connection. This may cause the transfer of large amounts of data, which may result
in data costs. You may also need to subscribe to some features.
You can only use your device on the GSM 900/1800MHz, TDSCDMA B34 and B39, and TDD LTE
B39, B40, B41/38 networks. You need a subscription with a service provider.
EMERGENCY CALLS
Important: Connections in all conditions cannot be guaranteed. Never rely solely on any
wireless phone for essential communications like medical emergencies.
Before making the call:

• Switch the phone on.
• If the phone screen and keys are locked, unlock them.
• Move to a place with adequate signal strength.
1. Press the right function key repeatedly, until the home screen is shown.
2. Type in the official emergency number for your present location. Emergency call numbers
vary by location.
3. Press the call key.
4. Give the necessary info as accurately as possible. Do not end the call until given permission
to do so.
You may also need to do the following:
• Put a SIM card in the phone.
• If your phone asks for a PIN code, type in the official emergency number for your present
location, and press the call key.
• Switch the call restrictions off in your phone, such as call barring, fixed dialling, or closed
user group.
TAKE CARE OF YOUR DEVICE
Handle your device, battery, charger and accessories with care. The following suggestions help
you keep your device operational.
• Keep the device dry. Precipitation, • Unauthorized modifications may damage

humidity, and all types of liquids or the device and violate regulations
moisture can contain minerals that governing radio devices.
corrode electronic circuits.
• Do not drop, knock, or shake the device or
• Do not use or store the device in dusty or the battery. Rough handling can break it.
dirty areas.
• Only use a soft, clean, dry cloth to clean
• Do not store the device in high the surface of the device.
temperatures. High temperatures may
• Do not paint the device. Paint can prevent
damage the device or battery.
proper operation.
• Do not store the device in cold
• Keep the device away from magnets or
temperatures. When the device warms to
magnetic fields.
its normal temperature, moisture can form
inside the device and damage it. • To keep your important data safe, store
it in at least two separate places, such as
• Do not open the device other than as
your device, memory card, or computer, or
instructed in the user guide.
write down important info.

During extended operation, the device may feel warm. In most cases, this is normal. To avoid
getting too warm, the device may automatically slow down, close apps, switch off charging,
and if necessary, switch itself off. If the device is not working properly, take it to the nearest
authorized service facility.
RECYCLE
Always return your used electronic products, batteries, and packaging materials to dedicated
collection points. This way you help prevent uncontrolled waste disposal and promote the
recycling of materials. Electrical and electronic products contain a lot of valuable materials,
including metals (such as copper, aluminum, steel, and magnesium) and precious metals (such
as gold, silver, and palladium). All materials of the device can be recovered as materials and
energy.
CROSSED-OUT WHEELIE BIN SYMBOL
Crossed-out wheelie bin symbol
The crossed-out wheelie-bin symbol on your product, battery, literature, or packaging

reminds you that all electrical and electronic products and batteries must be taken to
separate collection at the end of their working life. Remember to remove personal data
from the device first. Do not dispose of these products as unsorted municipal waste: take
them for recycling. For info on your nearest recycling point, check with your local waste
authority, or read about HMD’s take-back program and its availability in your country at
www.hmd.com/phones/support/topics/recycle.

BATTERY AND CHARGER INFORMATION
Battery and charger
Use your device only with an original BL-4UL rechargeable battery.
Charge your device with AC-19C charger. Charger plug type may vary.
HMD Global may make additional battery or charger models available for this device.
Battery type: BL-4UL
Battery and charger safety info
To unplug a charger or an accessory, hold and pull the plug, not the cord.
When your charger is not in use, unplug it. If left unused, a fully charged battery will lose its
charge over time.
Always keep the battery between 59°F and 77°F (15°C and 25°C) for optimal performance.
Extreme temperatures reduce the capacity and lifetime of the battery. A device with a hot or
cold battery may not work temporarily. Accidental short-circuiting can happen when a metallic
object touches the metal strips on the battery. This may damage the battery or the other
object.
Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle when
possible. Do not dispose as household waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way.
If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the
affected areas with water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other liquids. Batteries may
explode if damaged.
Use the battery and charger for their intended purposes only. Improper use, or use of
unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or other
hazard, and may invalidate any approval or warranty. If you believe the battery or charger is
damaged, take it to a service centre or your phone dealer before continuing to use it. Never
use a damaged battery or charger. Only use the charger indoors. Do not charge your device
during a lightning storm.
SMALL CHILDREN
Your device and its accessories are not toys. They may contain small parts. Keep them out of
the reach of small children.

MEDICAL DEVICES
Operation of radio transmitting equipment, including wireless phones, may interfere with
inadequately shielded medical devices’ function. Consult a physician or the medical device’s
manufacturer to determine if it is adequately shielded from external radio energy.
IMPLANTED MEDICAL DEVICES
To avoid potential interference, manufacturers of implanted medical devices, such as a

(cardiac) pacemaker, implanted cardioverter defibrillator, implanted cochlea (bionic ear), etc.,
recommend a minimum separation of 6 inches (15.3 centimetres) between a wireless device
and the medical device. Persons who have such devices should:
• Always keep the wireless device more opposite the medical device.
than 6 inches (15.3 centimetres) from the
medical device. • Switch the wireless device off if there is
any reason to suspect that interference is
• Not carry the wireless device in a breast taking place.
pocket.
• Follow the manufacturer directions for the
• Hold the wireless device to the ear implanted medical device.
If you have any questions about using your wireless device with an implanted medical device,
consult your health care provider.
HEARING
Warning: When you use the headset, your ability to hear outside sounds may be affected. Do
not use the headset where it can endanger your safety.
Some wireless devices may interfere with some hearing aids.
PROTECT YOUR DEVICE FROM HARMFUL CONTENT
Your device may be exposed to viruses and other harmful content. Take the following
precautions:
• Be cautious when opening messages. Bluetooth connections from sources you

They may contain malicious software or do not trust.
otherwise be harmful to your device or
computer. • Only install and use services and software
from sources that you trust and that offer
• Be cautious when accepting connectivity adequate security and protection.
requests, browsing the internet, or
downloading content. Do not accept • Install antivirus and other security

software on your device and any • If you access preinstalled bookmarks and
connected computer. Only use one links to third party internet sites, take the
antivirus app at a time. Using more may appropriate precautions. HMD Global does
affect performance and operation of the not endorse or assume liability for such
device and/or computer. sites.
VEHICLES
Radio signals may affect improperly installed or inadequately shielded electronic systems in
vehicles. For more info, check with the manufacturer of your vehicle or its equipment. Only
authorized personnel should install the device in a vehicle. Faulty installation may be dangerous
and invalidate your warranty. Check regularly that all wireless device equipment in your vehicle
is mounted and operating properly. Do not store or carry flammable or explosive materials in
the same compartment as the device, its parts, or accessories. Do not place your device or
accessories in the air bag deployment area.
POTENTIALLY EXPLOSIVE ENVIRONMENTS
Switch your device off in potentially explosive environments, such as near gasoline pumps.
Sparks may cause an explosion or fire resulting in injury or death. Note restrictions in areas
with fuel; chemical plants; or where blasting operations are in progress. Areas with a potentially
explosive environment may not be clearly marked. These usually are areas where you are
advised to switch your engine off, below deck on boats, chemical transfer or storage facilities,
and where the air contains chemicals or particles. Check with the manufacturers of vehicles
using liquefied petroleum gas (such as propane or butane) if this device can be safely used in
their vicinity.
ABOUT DIGITAL RIGHTS MANAGEMENT
When using this device, obey all laws and respect local customs, privacy and legitimate rights of
others, including copyrights. Copyright protection may prevent you from copying, modifying,
or transferring photos, music, and other content.
COPYRIGHTS AND OTHER NOTICES

Disclaimer: The operation system of the product might be upgraded. If the ROM and system
file was cracked or changed illegally, the device will be unstable and exposed to security risk
and attack. Under no circumstances shall the manufacturer provide support or be responsible
for any loss, consequential or indirect damages howsoever caused.

Copyrights and other notices
The availability of products, features, apps and services may vary by region. For more info,
contact your dealer or your service provider. This device may contain commodities, technology
or software subject to export laws and regulations from the US and other countries. Diversion
contrary to law is prohibited.
The contents of this document are provided ”as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. HMD Global reserves the right to revise this
document or withdraw it at any time without prior notice.
To the maximum extent permitted by applicable law, under no circumstances shall HMD Global
or any of its licensors be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in this document in any
form without the prior written permission of HMD Global is prohibited. HMD Global operates
a policy of continuous development. HMD Global reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
HMD Global does not make any representations, provide a warranty, or take any responsibility
for the functionality, content, or end-user support of third-party apps provided with your
device. By using an app, you acknowledge that the app is provided as is.
Downloading of maps, games, music and videos and uploading of images and videos may
involve transferring large amounts of data. Your service provider may charge for the data
transmission. The availability of particular products, services and features may vary by region.
Please check with your local dealer for further details and availability of language options.
Certain features, functionality and product specifications may be network dependent and
subject to additional terms, conditions, and charges.
All are subject to change without notice.
HMD Global Privacy Policy, available at http://www.hmd.com/privacy, applies to your use of the
device.
HMD Global Oy is the exclusive licensee of the Nokia brand for phones & tablets. Nokia is a
registered trademark of Nokia Corporation.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by HMD Global is under license.
All other trademarks are the property of their respective owners.

Names and amounts of hazardous substances in the product
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Nokia 3310 4G

Issue 2024-11-22 en-MY

1 About this user guide 5

Keys and parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Set up and switch on your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Charge your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Explore your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Change the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

4 Calls, contacts, and messages 15

Send and receive messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

5 Personalize your phone 17

Change the tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Change the look of your home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

7 Internet and connections 19

Browse the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

TM and © 2024 HMD Global. All rights reserved. 2

8 Music, audio and videos 21

Find and save radio stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

10 Clock, calendar, and calculator 23

Set the time and date manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

11 Update the phone software 25

12 Copy content and check the memory 26

Change the settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

TM and © 2024 HMD Global. All rights reserved. 3

15 Product and safety information 30

For your safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Network services and costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Take care of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Crossed-out wheelie bin symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Battery and charger information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Implanted medical devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Protect your device from harmful content . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Potentially explosive environments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

About Digital Rights Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Copyrights and other notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

TM and © 2024 HMD Global. All rights reserved. 4

1 About this user guide

TM and © 2024 HMD Global. All rights reserved. 5

KEYS AND PARTS

Explore the keys and parts of your new phone.

The keys and parts of your phone are:

1. Charger connector 6. Function key, end call key, power key

2. Earpiece 7. Headphone connector

3. Scroll key 8. Camera

4. Function key, call key, speed dialing key 9. Flash light

5. Number keys 10. Antenna area

TM and © 2024 HMD Global. All rights reserved. 6

11. Back cover opening slot 12. Loudspeaker

To unlock the keys, select Unlock > *.

SET UP AND SWITCH ON YOUR PHONE

MicroSD memory cards

TM and © 2024 HMD Global. All rights reserved. 7

Set up your phone

Switch on your phone

Press and hold the � key.

Remove the SIM card

TM and © 2024 HMD Global. All rights reserved. 8

Remove the memory card

CHARGE YOUR PHONE

Charge the battery