Mongolian Startup Ecosystem 2023
Mongolian Startup Ecosystem 2023
Mongolian Startup Ecosystem 2023
Table of contens
1. The basic information of the Mongolian startup ecosystem ............................................................. 2
1.1. Executive summary .....................................................................................................................2
1.2. Companies’ field of operation and founders ......................................................................................... 2
1.3. Startup company founders, by gender and level of education ............................................................. 2
1.4. Training institutions the startup company founders attended ............................................................. 3
1.5. Number of startups operating in Mongolia ........................................................................................... 3
1.6. The most attended startup and IT events.............................................................................................. 3
1.7. Accelerator and investment programs supporting startups and entrepreneurs .................................. 3
1.8. Startup co-working spaces operating in Mongolia ................................................................................ 4
1.9. Investment funds and funding institutions ............................................................................................ 4
1.10. Education and training programs for students .................................................................................... 4
1.11. Research institutions............................................................................................................................ 4
1.12. Startup ecosystem influencers............................................................................................................. 4
2. Analyzing the current situation, challenge and potential in Mongolian startup ecosystem ............... 4
2.1. Company governance ............................................................................................................................ 5
2.2. Shareholding structure of startup companies ....................................................................................... 5
2.3. Number of employee, per startup company ......................................................................................... 5
2.4. Period of time starting to earn incomes from company operations ..................................................... 5
2.5. Customer and market information ........................................................................................................ 6
2.6. Market research time periods ............................................................................................................... 6
2.7. How client data is stored ....................................................................................................................... 6
2.8. Number of active clients, by percentage ............................................................................................... 7
2.9. Company value....................................................................................................................................... 7
2.10. Valuation amounts, by MNT ................................................................................................................ 7
2.11. Company valuation status ................................................................................................................... 7
2.12. Valuation related problems ................................................................................................................. 7
2.13. Investment ........................................................................................................................................... 8
2.14. Source of funding ................................................................................................................................. 8
2.15. Seed funding amount, by MNT ............................................................................................................ 8
2.16. Cooperation ......................................................................................................................................... 9
2.17. Specialized training ............................................................................................................................ 10
2.18. Accelerator program outcome........................................................................................................... 10
2.19. Business challenges............................................................................................................................ 10
2.20. Key challenges when running a business ........................................................................................... 11
3. Proposing future ideas for the Mongolian startup ecosystem ........................................................ 11
3.1. Required support ................................................................................................................................. 11
3.2. Essential types of assistance for startups ............................................................................................ 11
3.3. Conclusion ............................................................................................................................................ 12
3.4. Silicon Valley ........................................................................................................................................ 13
3.5. Japan Startup Ecosystem ..................................................................................................................... 14
3.6. Estonia's Emergence as a Global Startup Powerhouse........................................................................ 16
3.7. Policy documents related to startup, entrepreneurship, and IT fields ................................................ 17
Activities to be implemented during 2021-2030 within “VISION-2050” long term development policy of
Mongolia ..................................................................................................................................................... 17
1 AR VR tech 2 Blockchain 1 Cloud computing tech 1 Database tech 3 Delivery 11 Edtech 11 Fintech 2
Gaming 10 Healthcare Tech 5 Hospitality tech 2 Insurance tech 3IoT 4 Legaltech 1 Logistic tech 1 Marketing
and advertising 3 Marketing tech 10 Media 2 Metaverse 2 Navigation tech 3 NFT marketplace 2 Point
service 13 Product 2 Proptech startups 13 Retail and ecommerce 1 Ride Hailing tech 6 Service 3 Social
networking 15 Software (SaaS) and technology 9 TalentTech 3 Telecommunication tech 12 Crypto
Exchange 1 funding tech
1.6. The most attended startup and IT events
Unplug
Devsummit
Startup Weekend
Ulaanbaatar Startup Week
Mongolian Entrepreneurship Summit
Hackteen
Women in Tech Summit
SeedStars
START Networking
Opentech summit
ICT Expo
In addition, companies with more than 10 employees mainly focus on service software development
(Saas), fintech, and communications, while companies with up to 10 employees are evenly distributed in
the areas of product development, health education technology, law, human resources, capital
management and customer services.
According to the "Law on Support of Small and Medium Enterprises and Services" approved on June 6,
2019, "Micro-enterprises and service providers" are defined as "micro-enterprises and service providers"
with up to 10 employees, operating in the fields of production, trade, and services, with up to MNT 300.0
million of sales income per year 1. More than half of the organizations involved in our survey belong to this
"Micro-enterprise and service provider" category.
As for the composition of startup company founders, the company founded by a single person or jointly
by 2-5 individuals compose the majority or 74% of survey participants, while there is an increased trend
of startup companies jointly owned by individuals and companies, jointly owned by number of companies,
and those supported by a parent company.
1
https://legalinfo.mn/mn/detail/14525
2.4. Period of time starting to earn incomes from
company operations
Considering the period of time when the startup companies started earning from their operations, most
or 35 startups started earning some income immediately after starting operations, while a total of 23
startups started earning operating income within 6 months. Most prominent areas of technological
development of these companies are in service software development, e-commerce, product
development, and health and education services. However, for travel and hospitality platforms, there is
an indication that revenue has started after 24 months or even longer.
In the survey conducted last year, 64 percent of the participating startups began generating profits within
their first year, while this year's survey revealed that 85 percent of all participants achieved profitability
within 12 months.
According to last year's survey findings, the primary market segment identified by startups was B2C
(75.3%), followed by B2B (65.4%), and B2G (18.5%). The total number may have duplicate counting as
startups cater to multiple customer types. Essentially, a significant portion of startups serve a hybrid
customer base comprising both B2B and B2C clients.
Moreover, regarding the survey question on whether or not a similar business exists in local or
international market, the participants responded in the following way:
- 54 companies or 66% of all participants answered yes.
- Only companies developing capital management and travel platforms answered no, meaning that the
business models they offer are unique in the market.
Regarding the possibility of expanding their current business internationally, 78 companies believe that it
is possible, while 2 companies have already started selling their products to consumers in the United
States and China.
As for a startup companies that develop social platforms, they have initially planned for an internationally
open market, while for startups dealing with civil registration and customer finance and credit database
systems, they have initially planned for domestic market only, so their products and services are not
accessible internationally.
When asked how clients’ data is stored, the most common form used by survey participants is to store it
in files in their own databases and in AWS. As for the 2 companies that provide services by connecting to
the civil registry and the bank account information systems, the client data is stored in the National Data
Center.
In response to the question if they pay any software licenses fee, 42 companies answered that they pay
regular license fees.
Regarding the valuation of participating startups, 23 companies or 28.7% have a valuation of up to 1 billion
MNT, 47% have a valuation of 1-5 billion MNT, and 10 percent have a valuation of more than 10 billion
MNT respectively.
In the previous year's survey, 46.3% of participating startups conducted internal evaluations of their
company on their own, while 10% sought evaluation from professional organizations. Notably, 44% of
startups hadn't undergone any evaluation process.
When providing the valuation data, 73% of all participants reported that they did the valuation themselves,
and 20% had an external organization conduct the valuation.
2.11. Company valuation status
According to the results, companies with the largest number of regular customers on the market and
operating for more than 3 years have a value of more than 10.1 billion MNT. This includes companies
dealing with banking, finance, insurance, and civil registration information that had their valuation done
by an external professional institution.
As of the valuation related problems, most companies claimed that it is difficult to valuate, local
institutions lack experience valuating intangible assets such as intellectual property, brand, and
technology, valuation results are inconsistent depending on the methodology used, and there is little
understanding of how to evaluate startups. In some cases, that institutions would refuse to valuate
startups. Moreover, respondents disclosed such challenges as in some cases investors are not convinced
by the valuation results, the startup companies are undervalued, and it is hard to valuate startups that
have not yet started generating incomes.
42 companies answered that they own intellectual property, of which 14 answered that they have
registered or applied for trademarks and copyrights. As for companies that do not own intellectual
property, the main difficulties mentioned were related to extended time required to processing and
approving intellectual property applications, and lack of knowledge and experience in filing for intellectual
property.
2.13. Investment
Within the survey work, sources of initial investment for starting a startup company were examined to
conclude that 76% started with their own funds, 11% received investment support from the parent
company, and 13% received support from other external professional organizations or accelerator
programs that invest in startups.
In the previous year's survey, the total initial funding amount for all the startups involved was 13.4 billion
MNT, with an average initial funding of 183 million MNT. This year, those figures rose to 26.1 billion MNT
and 343.5 million MNT, respectively.
2.14. Source of funding
Business areas such as Artificial Intelligence, Energy Saving Technology, Internet of Things (IOT), E-
Commerce, Crypto Currency Trading, Travel Platform, Service Software Development, Education
Technology, Asset and Financial Management, and Insurance Services received support from professional
investors and accelerator programs.
On the other hand, startups operating in the fields of transport logistics, e-commerce, health technology
and service platform development have received financial support from the parent company.
In last year's survey, the primary challenges encountered by startups in securing funding were company
valuation (31%), negotiating contract terms (16%), and establishing working relationships (15%). However,
in this year's survey, when examining the hurdles faced by startups in attracting funding, we conducted a
more detailed analysis by categorizing them based on the investment amount they attracted.
✧ 35 companies out of those with an investment of up to 100 million MNT started their operations with
the founder's own capital, 7 with the investment of third-party organizations, and 1 company with
the support of the parent company. This includes:
1. The company, that attracted investment with the support of the parent company, received an
additional investment of 30 million MNT once more. The most challenging thing the company
considered was having the investors understand its activities and complicated decision-making
process of investors. The company is interested to expand its activities in the future; however, it
has not yet started making profit. If the situation continues, the company will be able to remain
for up to a year.
2. Three out of 7 companies supported by professional investors and accelerator programs received
2 or more additional funding. Main challenges related to attracting investment were considered
as difficulty in having the company valuated, or extremely under valuated, problems obtaining
documents required for valuation, difficulty in finding a suitable investors, and unfavorable legal
environment. All of them are interested to expand their operations in the next 2 years, however
only 2 companies have started making profits, while others are expected to do so after 6 months
to a year.
3. Most of 35 companies with founders as private investors, have attracted additional investment
more than twice. Main challenges related to attracting investment were considered as limited
information about professional investors, lack of communication, lack of collateral, limited
knowledge about company valuation and shares, difficulty in preparing financial and other
documents required for company valuation. In terms of the total amount of additional investment
attracted since the start of operations, 7 companies managed to attract additional investment of
up to 100 million MNT and 6 companies attracted additionally up to 1-6 billion MNT in total. Out
of these companies, 22 or 62% are operating with profit and 16 want to expand their business in
the next 2 years.
➢ There are 26 companies with an investment of 100 million to 500 million MNT, 18 of which are
private, 6 have received initial investment with the support of the parent company, and 2 with
the support of the incubator program.
12 or 46% of the companies is working with profit, and 20 companies are interested to expand their
business in the future.
Moreover, 11 of these companies have attracted additional investments of 90 million to 1 billion MNT
once or multiple times, corresponding to a total of 4.13 billion MNT. Challenges in attracting investment
include lack of understanding with investors, inaccurate valuations, limited information about investors,
and absence of collateral.
✧ 4 out of 6 companies with an investment of 500 million to 1 billion MNT started with the founder's
own capital, and no additional investment has been attracted since the initial funding. 3 of these
companies are currently operating with profit and want to expand their business in the future. As for
the 3 companies that are operating at a loss, they will not expand their business, and it is assumed
that they can continue their operations for the next 2 years.
✧ 3 companies that invested more than 1 billion MNT, are those providing only financial services, 2 of
which financed their operations with their own funds. No additional investment has been attracted.
Their operation is stable and profitable and they consider that there is no need to expand in the next
2 years.
2.16. Cooperation
✧ In the survey item about cooperation with large international and domestic companies, corporations,
and group companies, 91.4% of participants stated their cooperation with other companies. Partners
operate in variety of areas such as real estate, trade, banking, production and services, information,
communication, law and investment counselling.
Moreover, 19.5% of all survey participants answered that the cooperation is still ongoing, however
only 9 companies or less than 10% responded that this cooperation triggers sufficient income and
supports future growth of startups.
Survey participants consider that important aspects of such cooperation are provision of regular
quality services, stability at policy level, experience, trust, reliability, and quality standards.
✧ When survey participants were asked about their cooperation with academic and research
institutions, the following responses were received:
Yes- 23 companies
No- 53 companies
No response- 6 companies
Partnering institutions named were National University of Mongolia, Institute of Finance and
Economics as well as psychologists and family counsellors.
Areas of cooperation with academic and research institutions mentioned were request for research
works, product development and R&D, education and human resource capacity building, and
laboratory analysis. 19.5% of survey participants have been cooperating with above institutions
sustainably or more than a year.
When survey participants asked whether they participated in an accelerator or mentorship program on
starting a company and developing a business model, and if so, what program they participated in, 78%
of participants said that they have never participated in an accelerator or mentorship program. 19.5% or
16 companies participated in the startup accelerator and mentorship program, including Startup Mongolia
Pre-accelerator, Women in Tech, Startup Weekend, Socratus Startup Studio, ITPark incubator, Founder
institute Mongolia M Stars, MonJa, HUB Incubator, EBRD and Municipality Department of Labour and
Welfare services startup support programs. As of program outcome and importance, majority or 92% of
participants assessed as very good and good.
In a survey from the previous year, 66% of startups reported engaging in some form of collaboration with
accelerators, with 55% of startups pitching their ideas to them. However, no data was provided regarding
participation in accelerator programs.
The majority of survey participants believe that the most important support that can be provided by the
external environment is capacity building of human resources, networking to access international
markets, tax subsidies, government cooperation, policy support, assistance and incentives through public
procurements and investments.
3.3. Conclusion
The company's most valuable asset is its skilled human capital. Research indicates that the shortage of
skilled personnel is escalating annually, posing a challenge for all industries, including both large
corporations and startups. Within the startup ecosystem, companies seek adept individuals to fill roles
such as IT engineers, communications engineers, graphic designers, business developers, international
relations managers, and marketing managers. Hence, there is a recognized need to devise and execute
reforms and solutions aimed at cultivating a skilled workforce in the information technology sector within
the education sector. A prime example of this is Computer Science Management School (CSMS), a
subsidiary of Mongolian University of Science and Technology (MUST), from which the founders of several
thriving startups graduated. Therefore, it is believed that by re-establishing or revitalizing such
professional schools and by implementing specific programs supporting information technology, business,
and entrepreneurship education in other universities, it is possible to cultivate future skilled human
resources and entrepreneurs.
During discussions with the founders, it was highlighted that taxes and social security pose challenges for
the company's growth. However, this doesn't imply an intent to evade taxes. Instead, it is believed that
provisions supporting startups, similar to international experience, should be established to address these
concerns.
- Majority of startup founders participating in the survey have salary income equivalent to mid-
level management salary level as identified by a comprehensive salary survey conducted by Zangia
Portal LLC in December 2022 2.
- Startups should have their companies registered as a small and medium enterprise in line with
the "Law on Support of Small and Medium Enterprises and Services", and seek opportunities to
receive potential government support as well as have access to credits offered from the SME
development fund.
- Founders of startup companies are interested to cooperate with other companies in order to
expand their business and market.
- Survey participants spent in average 13 months for conducting market research, which
demonstrates that they see the importance of it and have built certain understanding of
consumers and market research.
- Survey results regarding license payments for software usage show that there are insufficient
strategies or measures for the security of user data, and only few companies have certain
contracts and regulations in place to ensure the security of users’ data. In the future, these
companies are not only obligated to ensure the security of information in accordance with the
"Law on Personal Data Protection" 3 approved in 2021, but also take specific measures regarding
data security of customers, build awareness and pay more attention to prevent themselves and
their customers from potential risks.
- Startups have little knowledge and experience about fund raising, company valuation, financial,
tax and legal regulations. Their participation in relevant training and mentoring programs is also
weak. Therefore, in the future, it is important to increase the number of targeted training and
consulting services that meet actual needs of startups, and make relevant information more
accessible to the public.
- Survey results show contradictive predictions about growth and business stability of startups. For
instance, 42% of startups have attracted initial investments of up to 100 million MNT, and 51.2%
of them have managed to attract additional investments once or multiple times. The total amount
of initial investment was 26,102,500,000.00 MNT, and the total amount of additional investment
was 37,552,000,000.00. Moreover, 52% of the respondents have started making profit, and 67%
intend to expand their businesses in the coming 2 years.
- In 2023, Mongolia ranked 68th among 132 countries listed in the "Global Innovation Index"
released by the World Intellectual Property Organization. Overview of Mongoliaʼs rankings of GII
show that the country ranks relatively high in Creative outputs, Human capital and research,
however ranking in startup investment, private sector credit capacity, and domestic industry
diversification still remain low 4. The survey results reveal that such unfavorable ecosystem factors
have negative impact on the development of startups, hence it is important to create more
opportunities for startups to develop networks to access international markets, provide tax
incentives, encourage government cooperation, provide policy support and investment.
2
https://news.mn/r/2613888/
3
https://legalinfo.mn/mn/detail?lawId=16390288615991
4
“Global Innovation Index 2023” Innovation in the face of uncertainty 16th Edition, WIPO Publication No.
2000EN/23
There are currently over 40,000 different startups located in Silicon Valley. During last few years, the
pandemic has pushed many to move out of the valley due to high costs and the high competition but
there is still a significant amount of venture capital firms and tech companies that reside in Silicon Valley.
The largest number of venture capital funds are concentrated in this region, which provides many
opportunities for startups to obtain funding.
What draws them is the startup ecosystem that Silicon Valley has built up over the years and its
infrastructure that facilitates numerous similar businesses based there. Silicon Valley's established culture
fosters risk-taking and innovation.
For startups in Silicon Valley, the software development as a service (SaaS) industry has been booming
over the past decade due to the rise of online technology. Also, there are more opportunities for such
startups here than ever before, and the best part is that investors are starting to take notice.
Our survey results show that most software as a service (SaaS) startups start generating revenue within
six months after launching. And most of them received support from professional investors and
accelerator programs. However, they indicated that investment is still considered as their business
challenge.
Investment Landscape
Investments in Japanese startups have surged exponentially, marking a tenfold increase over the last
decade, with a remarkable 30% Compound Annual Growth Rate (CAGR) since 2013. In 2022 alone,
Japanese startups amassed a staggering JPY 945 billion (approx. USD 6.9 billion) in funding, surpassing
counterparts in South Korea and rivaling powerhouse economies like Germany.
Government Initiatives
To catalyze this momentum further, the Japanese government has unveiled a comprehensive "Five-Year
Plan" aimed at supercharging startup activities. This ambitious strategy targets a tenfold acceleration in
startup investment and the creation of 100 unicorns by 2028. Key pillars of the plan include provisions for
risk capital infusion, revitalization of Small Business Innovation Research (SBIR), global ecosystem
integration, tax incentives for mergers and acquisitions (M&A), and regulatory enhancements for stock
options.
Rise of Unicorns
Japan is witnessing the emergence of homegrown unicorns—privately held companies with valuations
exceeding JPY 100 billion (approx. USD 720 million). The watershed moment arrived with the public listing
of Mercari, a peer-to-peer marketplace app, in 2018, boasting an initial valuation of JPY 686 billion
(approx. USD 5 billion) a mere five years post-foundation.
Mercari's success paved the way for subsequent unicorns, with Japan boasting eight such entities as of
2023, signaling a paradigm shift in entrepreneurial aspirations. Formerly, Japanese startups gravitated
towards early public listings with modest valuations ranging from JPY 10-30 billion (approx. USD 72 - 220
million). However, inspired by the achievements of Mercari and its contemporaries, founders and
investors are increasingly pursuing larger market opportunities and outcomes, propelling the unicorn
trend.
Funding Dynamics
Japanese venture capital firms are scaling up their investment capacity to capitalize on burgeoning market
opportunities. Notably, Globis Capital Partners raised its seventh fund in 2022, amassing JPY 72.7 billion
(approx. USD 526 million), nearly doubling its predecessor's size. It's noteworthy that the majority of
major funds in Japan are domestic players, attributable in part to language barriers and variances in
business customs.
In summary, while both Mongolia and Japan demonstrate growing momentum in their respective startup
ecosystems, they operate within distinct contexts and face unique challenges and opportunities.
In contrast, Japan boasts a mature startup ecosystem that has experienced exponential growth in recent
years, fueled by substantial investments, government initiatives, and a thriving culture of innovation. With
a focus on creating unicorns and fostering global connections, Japan aims to maintain its position as a
leading player in the global startup landscape.
While Mongolia's ecosystem is in the early stages of development, Japan's ecosystem has reached a level
of maturity characterized by established unicorns, large funding rounds, and sophisticated support
mechanisms. However, both nations share common goals of driving economic growth, fostering
innovation, and creating opportunities for their respective populations.
By leveraging their unique strengths, addressing inherent challenges, and fostering collaboration among
stakeholders, both Mongolia and Japan have the potential to further accelerate the growth of their
startup ecosystems and contribute to regional and global innovation and entrepreneurship.
The Estonian government has played a pivotal role in nurturing a conducive environment for startup
growth. Through strategic policy interventions and supportive initiatives, such as tax incentives and
innovation grants, Estonia has cultivated an ecosystem ripe for entrepreneurial endeavors. The
government's proactive stance has attracted significant funding, with early-stage investments totaling
approximately $849 million between 2020 and 2022.
Unicorn Phenomenon:
Estonia has earned distinction as a unicorn breeding ground, boasting an impressive tally of 10 unicorns.
These high-growth startups, including industry titans like Skype and Wise, underscore Estonia's prowess
in fostering disruptive innovation and attracting substantial investment. Notably, the partial buyout of
Pipedrive at a valuation of $1.5 billion highlights the potential for Estonian startups to achieve significant
valuations on the global stage.
Exits and Acquisitions:
The maturation of Estonia's startup ecosystem is evidenced by a surge in successful exits, including
acquisitions and IPOs. These strategic transactions not only deliver substantial returns for investors but
also validate the maturity and viability of Estonia's startup landscape. With a culture that prizes innovation
and a penchant for technological advancement, Estonia continues to solidify its position as a preferred
destination for startups seeking growth and expansion.
Estonia's pioneering efforts in digital governance have set it apart on the global stage. Initiatives such as
the e-Residency program, which has contributed €130 million to the state budget, exemplify Estonia's
commitment to digital empowerment and innovation. Coupled with a world-leading tax system and a
highly skilled workforce, Estonia offers an attractive ecosystem for startups looking to establish and scale
their businesses in a digital-first environment.
/these target programs are in drafting stage and have not approved yet/
Source: https://legalinfo.mn/mn/detail/15403
Mongolia’s five-year development guidelines for 2021-2025
Objective 3.3. Intensify the entrepreneurship activities and boost employment, creativity, approach and
skills:
3.3.1. Create an enabling environment for providing necessary support and assistance for young people
to pursue their entrepreneurial aspirations.
3.3.2. Enhance an environment supporting micro, small and medium businesses.
Objective 2.4. Develop science and technology as one of the key factors of the country's
sustainable development, and establish an effective national innovation system:
2.4.2. Implement an integrated policy for the step-by-step training and capacity-building of science,
technology and innovation human resources, and increase the number of scientists.
2.4.4. Apply new know-how and patents into industrial practice, and put into economic turnover carry out
a legal reform that supports cooperation between research institutes and the private sector with tax
policy and economic incentives.
2.4.5. Create an infrastructure for science, technology and innovation, establish open specialized
laboratories and commission the buildings of science parks, as well as traditional medicine and technology
institutes.
2.4.9. Set up a mechanism that enables the use of scientific works and research results in the academic
learning at universities and higher-educational institutions, and establish training, research and
innovation centers at universities and higher-education institutions.
Source: https://legalinfo.mn/mn/detail?lawId=211213&showType=1
Additional information
A seminar sponsored by JICA was held on December 9, 2023. During the seminar, B. Zolboo, co-founder
of START, presented his findings and addressed questions from the audience.