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On the other hand, it’s crucial for companies to check that their cus tomers
aren’t giving money to these fraudsters. Businesses may have to repay money to
clients in order to keep their patronage, which puts a strain on them. Even
though firms have created and introduced numerous fraud detection programs,
only a small number of them are effective in identifying online payment fraud.
Although companies make every effort to make the payment method as secure
as possible, fraudsters occasionally manage to circumvent security measures
and commit these online payment scams. According to 1 studiesZanin et al.
(2018), from 2014 to 2017, the cumulative losses from fraudulent bank card
transactions increased globally. Other studiesKalbande et al. (2021) concentrate
on idea drift, which refers to the possibility of change in the dataset’s underlying
distribu tion over time. Similar to how cardholders or users may alter their
purchasing patterns over time, these fraudsters may modify their tactics. These
fraudsters are always aware of the customers’ payment methods and behavior,
but occasionally their tactics become outdated with time as some professionals
work round-the-clock to uncover these scams and shield people from them.
How Machine Learning Works in Fraud Detection
Machine learning leverages transaction data to distinguish between legitimate
and fraudulent activities. The process involves the following steps:
1. Data Collection:
o Transactions include details like payment amount, user location,
device information, and timestamps.
o Data is labeled as either "fraudulent" or "legitimate" for supervised
learning or left unlabeled for unsupervised learning.
2. Data Preprocessing:
o Handling Missing Data: Ensures consistency in features such as
location or device type.
o Feature Encoding: Converts categorical data like payment
methods into numerical values.
o Scaling: Normalizes transaction values for algorithms sensitive to
scale.
3. Training the Model:
o ML algorithms learn patterns from historical data, such as repeated
transactions from new locations or unusual spending habits.
o Common techniques include decision trees, random forests, and
deep learning models.
4. Model Prediction:
o In real-time systems, the trained model evaluates incoming
transactions and flags suspicious ones for further review.
Machine Learning Techniques for Fraud Detection
1. Supervised Learning:
o Uses labeled datasets to classify transactions.
o Popular algorithms include logistic regression, decision trees, and
gradient boosting.
o Example: Detecting fraudulent credit card transactions based on
past patterns.
2. Unsupervised Learning:
o Ideal for detecting unknown fraud types where no labeled data is
available.
o Algorithms like clustering (e.g., K-Means) and autoencoders
identify anomalies in transaction behavior.
o Example: Flagging a sudden spike in high-value transactions from
a single account.
3. Hybrid Approaches:
o Combine supervised and unsupervised learning to enhance fraud
detection.
o Example: Clustering is used to group similar transactions, followed
by classification models to label these clusters.
Methodology