Activity Tracker

2023 2024
November December January February March April May June July August
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13 61 20 33 15 7 10 10 15 77
September October November December
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12 8 12 0
* FSA Request
71 - Oracle Worklfow Approval Adds and Changes - 08/01/2024
73 - ERP access for Aimee Whisler
81 - Access to Oracle Test Environment
82 - Oracle test access
* Added around 77 locations for August 2024
* Other activities
Access to Oracle Test Environment - requested by John Georges
Helped John Georges with the a Peloton ticket for report enhancement and subsequent request after report v
Send AP team a reference related to the keyword, phrases and wildcard use in Oracle
Weekly monitoring of peloton tickets and oracle SR's if there's need to update
Helped an AP specialist with report recreation, access and subsequent request after report verification - "Paya
0
quent request after report verification - "Payable Invoice Register DB"
er report verification - "Payable Payment Register DB"

ERP Course : Manage Users and Perform Administrator Activities
>>> Oracle Fusion Cloud Financials: Administration
> Security Overview, Integration and Interfaces, Configuration and Extension,
Approval Management and Ongoing Maintenance
* FSA Request/s
85 - Oracle Approval Workflow Update_09052024
87 - Formatting in existing BI Publisher Report
89 - Request Access to Oracle for GCC Employee Georgette Evangelista
91 - Rhonda Bogard - Access Update
>>> Termination of user access for Donald Kinsey
* Added around 12 locations for September 2024
* Other activities:
Helped Nick with a ticket filed related to adding buyer access to Stephanie Cameron
Assistance provided for an interim report data pull - Brandin Rogers
Provided assistance related to Import Errors in PO -Pam Byrd
Updating of records for location due to mismatch errors - Pam Byrd
Provided some assistance in relation to some technicalities of OTBI reports - mainly related to Tax and AP reports
related to Tax and AP reports
* FSA Request/s
109 - Oracle access for Philip Clark
109 - New User Request - Bernadette Fuentes
113 - OTBI report revision
>>> New accounting consultant in Oracle - Matthew Hollifield
>>> Termination of Tiffany Goodman's access
>>> Approval workflow changes for Nick and John
>>>Updating of access for GCC team members for creating vendors
* Added around 8 locations for October 2024
* Other activities
Helped FA accountant in running the report online in a call (DianneMae Arita)
Provided reference related to modifying existing jobs in scheduled reports
Provided some insights related to the lucernex job running intothe system
Updated the Oracle Excel file of accounting for different segments - COA, location, projects, asset locations and as
Trouble shooting access - Judelyn

Provided assistance
>>> Updating of permissions for access to add/delete attachment features
>>> Oracle Fusion Cloud Applications: Run and Operate Foundations
Provided Nick with the both the existing and modified dashboard-analysis reports related to supplier change request - under v
ojects, asset locations and asset location aliases

plier change request - under verification
*
*
FSA Request/s
115 - OTBI report modification needed
121 - Fusion Access for Sharmila Shrestha and Michael Parisi
123 - Additional Purchasing role in Oracle for GCC team members
>>> Non-EDI receipts report modification for Pam Byrd
>>> Inventory Cash Requirement Report distribution list modification
>>> Location store address updates - HI-Mililani/ HI-Mililani Meheula/ NC-Murphy/ VA-Altavista
>>>Removal and inactivation of users oracle access and permissions
>>>Approval workflow change and addition ( Cristina Hanson, Anca Trube and Scott Sanford)
>>>Addition to oracle workflow ( Alexa Callahan)
Added around 12 locations for November 2024
Other activities
Updated the Oracle Excel file of accounting for different segments - COA, location, projects, asset locations and asset location
Working with FA Accountant for an audit year end related report (DianneMae Arita)
Created the DB for supplier profile change request and suppliers report after reflecting additional changes provided by Nick
Assisted Philip Clark with some questions about existing OTBI reports
Helped FA accountant in running the report online in a call (DianneMae Arita)

Provided reference related to modifying existing jobs in scheduled reports
Trouble shooting access - Judelyn

Provided assistance
>>> Updating of permissions for access to add/delete attachment features
>>> Oracle Fusion Cloud Applications: Run and Operate Foundations
Provided Nick with the both the existing and modified dashboard-analysis reports related to supplier change request - under v
plier change request - under verification
59% 235
53% 165
Cancellation of Invoices
Invoices stuck, not validated, cannot cancel and other
System slow responses
TERMS
UDR User Data Repository
ODM Oracle Diagnostic Methodology
SOAP Simple Object Access Protocols
OID Oracle Internet Directory
BPM Business Process Management
LDAP Lightweight Directory Access Protocol
We can perform 2 kinds of bounces:

-----------------------------------------------
1. Immediate Bounce - we can start the bounce right away without collecting any data to analyze what caused the issue.
NOTE: A RCA will not be available after the bounce is performed.
2. Or we can Schedule the bounce and perform a core performance analysis on the POD to see what is the issue, then proceed
with the scheduled bounce if we see it will help the situation.
Auto-closed no response from requester
SR's are resolved faster when calls are option

With constant com or follow ups faster to resolved
no communications from the requester when out either sick or on leave
browser issues sometimes

some issues are supposed to be escalated but not went through because the
resolved by customers (either those resolved by customers, resolved the issue by itself , browser iss
by following some documentations provided
can also mean resolved by Managed services - but miminal
for those with no resolution - escalate

good to provide feedback
provide clarifications, asked for root causes and if those are isolated cases
de-escalated lack of progress

no updates
transfer of assigned support when the 24/7 request is enabled
Samantha CO-Englewood-TBV
400
most of it related slow responses from system

since you started before a lot are from familiarity issues and setups
as time goes on it became more company specific issues
the never ending har files
312
Hello Samira,
Please find below the Development team update:

========================================
"As reviewed the AP list of the inoice #ORD1226465_Cancelled (invoice_id 5565964).
Intially the invoice number for this invoice was ORD1226465_TEST when 1st time prepayment was applied and unapplied. Later the invoice #
Kindly ask customer to click on SAVE button when they change any header level attribute like invoice number, date, header amount etc. to av
Here, please ask customer to open the invoice and click on SAVE button and then calculate tax/Expand tax region to view tax lines and retes
Hello Samira,
Since invoice is never validated, invoice number is not getting synced with the tax lines as invoice number is changed after prepayment is una
To correct data for this invoice and sync the invoice number, follow below action plan
Create profile option with code and name as AP_SHBYIV_ENABLE.

Set profile option value as Y for User.
Create profile option with code and name as AP_SHBYIV_SYNC_INVOICENUM and Set profile option value as Y for User.
Login with same user and Run Invoice Validation ESS Job by passing InvoiceNumber as input parameter.
Delete the Profile option AP_SHBYIV_ENABLE , AP_SHBYIV_SYNC_INVOICENUM after transaction is corrected.
Recommended schedule for "Synchronize Transaction Workflow Status" ESS job would be once per week. You can decide depending on the
with pending question from Victra

last update was a call
user error
closed because not priority right now
Recovery Plan for stuck invoice approvals https://support.oracle.com/epmos/faces/DocumentDisplay?parent=SrDetailT

is a converged repository used by 5G Networks Functions to store data
introduces a clearly defined, standard approach to problem solving within Oracle Support. The method establishes a predicta
is used to integrate different applications within the enterprise or expose business functions to Oracle cloud partners and cust
y without collecting any data to analyze what caused the issue.
formance analysis on the POD to see what is the issue, then proceed
closed was initiated by support , without resoution that has been closed eventually
not initiated by customer (support initiated) mostly are from updates from Oracle - will be fixed by updates - PI issue detected
SRs are closed when no response received from requested
there are some that are solved but closed was not initiated by the requestor
er when calls are option

follow ups faster to resolved
om the requester when out either sick or on leave
osed to be escalated but not went through because the requester resolved the issue
d by customers, resolved the issue by itself , browser issues

cumentations provided
d by Managed services - but miminal
lution - escalate
asked for root causes and if those are isolated cases
upport when the 24/7 request is enabled
30241
me prepayment was applied and unapplied. Later the invoice # is changed to ORD1226465_FINAL during 2nd time prepayment unapplication. Now custom
el attribute like invoice number, date, header amount etc. to avoid the synchronization issue in future.
hen calculate tax/Expand tax region to view tax lines and retest the issue. Let us know in case of any issue"
ax lines as invoice number is changed after prepayment is unapplied. Kindly validate the invoice (invoice may go on Hold) and then apply/unapply the prep
M and Set profile option value as Y for User.

umber as input parameter.
ENUM after transaction is corrected.
ob would be once per week. You can decide depending on the number of failures seen by them in a week or so.
e.com/epmos/faces/DocumentDisplay?parent=SrDetailText&sourceId=3-30472710411&id=2892513.1
thin Oracle Support. The method establishes a predictable approach to deriving solutions for a problem that can prevent it from occurring
ose business functions to Oracle cloud partners and customers
hat has been closed eventually
ed by updates - PI issue detected
epayment unapplication. Now customer has changed the invoice # to ORD1226465_Cancelled.
old) and then apply/unapply the prepayment to avoid such issues in future.
hat can prevent it from occurring again in the future. When an SR is passed between engineers or support centers, ODM assists the new en
nters, ODM assists the new engineer to understand the diagnostic approach of the previous engineer
Steps provided by support related to performance issue
>>> Made clarifications on what specific area the issue the team is facing, e.g which area/s or w
>>> Provided Action Plan
I. Browser Settings
II. Performance questionnaire:

What is being collected and why?
This SRDC will walk the user through the steps to collect initial information regarding Perform
Action Plan
III. Performance evidences

A. Please provide performance evidences which will help to identify the cause:
>>> If HAR file/s are provided, questions asked
1.1) In screenshot 2021-05-13_12_16_10-RAL19706__Timothy.Ross__-_TeamViewer.png w
1.2 Is this reproducible any time or it is intermittent ?
>>> Suggested to Add additional conditions/ parameters to overcome performance issue

- User is doing a supplier search of converted open invoices (Verizon) and is seeing the issue
- Unable to select any additional parameters since the creation date is all the same for conve
- Recommend to have users use other reporting methods to see entire list of converted invo
- For operational usage where the number of invoices may not be as high as the volume of c
- Fixed Assets have similar issues since users are also searching on converted assets and will
Steps provided by support related to running the process/es

Provide the log/output of the failed process/es
Provide the steps taking when the issue was encountered
Asked for a documentation and screenshot on how they can reproduce the problem intern
Take UDRs
To generate a UDR for your issue:
A. From the Simplified Interface - open Setting and Actions by clicking your user name (displ
B. Select Provide Feedback
C. Enter a brief description
D. Click the Submit button.
E. Select the option to include a snapshot by clicking the arrow to expand the Confirm Applic
F. Click the Submit button again
G. Provide the file name generated (starts with UDR), as an update in the SR.
IDR is not importing some of the PO-matched invoice lines from the invoice image.
Issue is due to multiple lines with same quantity & unit price on PO, system is not able to ide
Please follow below actions in lower instance to test the feature.
Login with a user that has administration role (APP_IMPL_CONSULTANT or a
user with the same duty access).
2. Navigate to Setup and Maintenance and select Financials in Setup LOV

3. In Functional Areas navigate to Payables and select Change Feature Selection
4. Enable "fuzzy matching of description between invoice lines and Purchase orders".
5. Resend invoice to IDR for testing.
Notes:
Data Integration Every time there are metadata changes on the Fusion Side it should be re-initialize (ex: a new
Random Connection Issues Bug 33987576, the workaround as of now is to bounce the OID
Initiate Invoice Approval WorkflowPolicy loader issue - P4FA/CWB is available to fix this issue (cumulative weekly bundle?)
Import Issues Make sure to use the latest Oracle versions if
SQLID's backend causing slowness
BCHVAL6-Validate Payables Invoices Process Not completing

There was an event id which was blocking the period close and i gave the action plan to swe
######## Mark event as UU ########
1. Create profile option with code and name as AP_SHBYIV_ENABLE.
2. Set profile option value as Y for User
3. Create profile option with code and name as AP_SHBYIV_MARK_ACCT_EVENT2_UU and Set prof
4. Login with same user and Run Invoice Validation ESS Job by passing Invoice Number as input param
5. Run below query to confirm event_status_code = U
query Collapse source
SELECT event_id ,
event_type_code ,
event_status_code,
process_status_code
FROM fusion.xla_events
WHERE application_id = 200
AND event_id = 11477747;
6. Delete the Profile option AP_SHBYIV_ENABLE and AP_SHBYIV_MARK_ACCT_EVENT2_UU after
######## Mark event as UU ########
---------------------------------------------------------------------------------
If period is closed you need to run the below action plan to in order to sweep accounting event to a ope
1. Create profile option with code and name as AP_SHBYIV_ENABLE.
2. Set profile option value as Y for User
3. Create profile option with code and name as AP_SHBYIV_SWEEP_PAY_EVENT and Set profile opt
4. Create profile option with code and name as AP_SHBYIV_SWEEP_EVENT_DATE and Set profile op
Make sure event date provided in Open period.
5. Login with same user and Run Invoice Validation ESS Job by passing Invoice Number as input param
6. End date the Profile option AP_SHBYIV_ENABLE , AP_SHBYIV_SWEEP_PAY_EVENT
fic area the issue the team is facing, e.g which area/s or what process/es (should state initially for faster checking of the SR)
A. Verify that the browser settings are selected accordingly as per Best Practices for Client and Browser Settings for Fusion App
1. Is the browser certified?
Check on MOS -> Certifications page
2. Are all the browsers slow?
Try using different browsers. Sometimes browsers can have different proxy settings.
3. Is the browser cache big enough?
Recommended is 1 Gb
4. Is the browser cache cleared on browser exit?
This can cause slowness every time users closing the browser as the cache get deleted.
h the steps to collect initial information regarding Performance issues in Fusion Applications. To diagnose performance issues for Fusion A
1. Fusion Applications instance details (On Premise / Cloud / On Demand)

For Cloud / On Demand provide:
POD Name
Product Family (HCM, CRM, FIN, GSI, ...)
2. Specific User or All Users. For Specific User provide user name.
3. Is the user running inside a sandbox : Yes/No/Not sure
4. Provide navigation path/click sequence to reproduce the performance issue and include full URL in the browser after page i
e.g. a. Login as xxx
b. Click on Navigator -> Opportunities
c. Create Opportunity
d. Full URL in the browser is:
5. How long it took (in seconds) for the page to render/the activity to complete? What are the response time expectations for
6. Is this issue consistently reproducible all the times or sporadic in nature? Is it more likely to happen at certain times during t
7. Specific time when problem occurred. If yes, please specify specific timestamp in GMT
8. Any errors reported by the application user interface? If yes, please provide error codes with descriptions and a screenshot
9. Approximate number of concurrent/active users using the application (if known).
10. Was the issue reported when a co-ordinate activity like UAT/CRP happened when large number of users were trying to use
11. Geographical location and spread of users (if applicable)
12. Please confirm this is not the first time access of application after a bounce (cold browser issue). You can ensure that by tr
13. Provide browser used and version of the browser.
14. Is issue reproducible using all 3 (Firefox, IE and Chrome) browsers?
15. Have users followed the browser best practices mentioned in document: Best Practices for Client and Browser Settings for
16. Is mobile device being used for accessing the application?
17. Traceroute output from end user worsktation to destination URL:
e.g. From your windows/linux/Mac desktop command prompt, please type the following command: tracert xxxx.oracleoutsou
18. Is your workstation connected to the Internet via a wired or wireless network?
19. Are you running any batch jobs ?
dences which will help to identify the cause:

1. Navigation path
2. Full URL in the browser after the page loaded
a. In case performance is when navigating from a page to other collect full URL before and after the navigation
3. How much time took in the browser in seconds
4. Approximate GMT time when issue was reproduced
5. User name reproducing the issue
16_10-RAL19706__Timothy.Ross__-_TeamViewer.png what is user doing ? Is the user searching some thing ?

it is intermittent ?
tions/ parameters to overcome performance issue

converted open invoices (Verizon) and is seeing the issue in the UI.
arameters since the creation date is all the same for converted invoices
her reporting methods to see entire list of converted invoices in either BI report or OTBI report
number of invoices may not be as high as the volume of converted invoices, this UI should work with added parameters of invoice date/cr
nce users are also searching on converted assets and will need to add additional parameters to refine the search for smaller subsets of dat
RCA - root cause analysis?
d process/es
Check if the right index are used when doing the import process
Check for index errors when doing workflows
issue was encountered
reenshot on how they can reproduce the problem internally, if the solution they tried does not work they will escalate directly to devel
pen Setting and Actions by clicking your user name (displayed at the right top corner of the screen).
apshot by clicking the arrow to expand the Confirm Application Snapshot submission and click the button to Yes.
(starts with UDR), as an update in the SR.
O-matched invoice lines from the invoice image.

ame quantity & unit price on PO, system is not able to identify which PO line to match. This specific issue is already fixed with FSM option.
er instance to test the feature.
ration role (APP_IMPL_CONSULTANT or a
nce and select Financials in Setup LOV

Payables and select Change Feature Selection
ption between invoice lines and Purchase orders".
nges on the Fusion Side it should be re-initialize (ex: a new fiscal year added to the period mappings
of now is to bounce the OID
vailable to fix this issue (cumulative weekly bundle?)
3-32117854211 - Bug 35015735 - no permanent fix Oracle usually execute action plan re-running ESS Job
Customer has 2 SRs for same issue -

This one - 3-36305584231: EQWA - Supplier Number TDXCO100 Invoices will not Validate
3-36308878491: Validate Payables Invoices Process Not completing
es Process Not completing

locking the period close and i gave the action plan to sweep the event to obstruct the period close.
ame as AP_SHBYIV_ENABLE.
ame as AP_SHBYIV_MARK_ACCT_EVENT2_UU and Set profile option value as event_id 11477747 for User
ce Validation ESS Job by passing Invoice Number as input parameter.
atus_code = U
V_ENABLE and AP_SHBYIV_MARK_ACCT_EVENT2_UU after transaction is corrected.

-----------------------------
below action plan to in order to sweep accounting event to a open period.
ame as AP_SHBYIV_ENABLE.
ame as AP_SHBYIV_SWEEP_PAY_EVENT and Set profile option value as invoice_id,event_id for User
ame as AP_SHBYIV_SWEEP_EVENT_DATE and Set profile option value as new event date in format DD-MM-YYYY for User.
ce Validation ESS Job by passing Invoice Number as input parameter.

YIV_ENABLE , AP_SHBYIV_SWEEP_PAY_EVENT
Is it possible to have the same problem summary and or subject with both filing of Oracle SR and Peloton Ticket respectively fo
Prepare the usual documentation Oracle support is asking for faster testing
e has created the following list of questions that is used to zoom in on the problem and expedite the resolution.
s successively (back to back).

d Peloton Ticket respectively for easier tracking
Set Goals and Targets
Key Performance Indicators
Personal Development Plans
Compliance with company policy
ID Subject Priority Request Type Category
44326 OTBI report intermittently fails Medium Incident ERP

44453 Oracle Cloud Security Reports Low Routine MaintenanERP
44846 Changing the PO Variance Account to Match the PO C High Enhancement ERP
44917 Job 100000002002124 Time Low Incident ARCS
44942 Updating Income Tax Type High Enhancement ERP
44982 URGENT: AP Invoice Import Table Issue Low Incident ERP
44985 recording for knowlwdge transfer session Low Incident ERP
45024 Victra Certification Low Routine MaintenanERP
45060 One Time Ventor Upload High Priority High Enhancement ERP
45189 GL Allocation Rule Not Working Completely High Incident ERP
45369 Accounts Payable Imports High Incident ERP
45370 Deleting Invoices High Incident ERP
45634 General Administrative No Priority Administration Administration
45692 OS Remittances Being Sent to Suppliers High Incident ERP
45728 GL Activity Report No Priority Enhancement ERP
45729 Need API for Fifth Third Bank Medium Enhancement ERP
45733 Inventory Invoice Matching to Receipts Low Enhancement ERP
45734 Review MPA Process End to End Low Enhancement ERP
45735 OCR functionality for None PO related invoices Low Enhancement ERP
45736 Purchase Order Change Order Approval Workflow Medium Enhancement ERP
45793 Transaction Detail to Power BI Low Enhancement ERP
45794 Oracle Analytics for ERP No Priority Enhancement ERP
45795 See invoice number for cash receipts in the GL-Suble No Priority Enhancement ERP
45914 Purchase Order 100646 Invoice Hold Issue High Incident ERP
45933 1099 Reporting and Oracle Capability/Process Low Incident ERP
45934 Receipt correction/ Change Order Process - Receipt A Low Incident ERP
45935 Reeipts Upload Low Enhancement ERP
45936 Audit report for supplier changes Low Incident ERP
45978 Cash Management Low Routine MaintenanERP
45979 Discuss capabilities of receivables Low Routine MaintenanERP
45980 Update Account Status Report to include PO Low Routine MaintenanERP
45981 Use Tax Matrix Low Routine MaintenanERP
45982 How void external transactions in a batch Low Routine MaintenanERP
45983 Need to delete 'incomplete transfers' sitting in Demo Low Routine MaintenanERP
45984 Fixed Assets Low Routine MaintenanERP
45985 Fixed Assets Low Routine MaintenanERP
45986 Accounting Low Routine MaintenanEBS
45987 Fixed Assets Low Routine MaintenanEBS
45988 Payables Low Routine MaintenanEBS
45989 Payables Low Routine MaintenanEBS
46070 payables OCR Functionality - VoiceComm Low Routine MaintenanERP
46071 Payables - If the invoice has tax we have to accept a Low Routine MaintenanERP
46270 Fixed Asset Spreadsheets High Incident EPM
46311 TM Transactions no longer showing on prior month R Medium Incident ARCS
46456 Mass Write off of Invoices in AR Module High Incident ERP
46614 AR- Customer Invoice Loading Issue High Incident ERP
46623 Upcoming Fusion Cloud Apps Migrartion to Oracle ClouMedium Routine MaintenanERP
46643 Close PROD Enviromment Low Routine MaintenanERP
46720 Old Invoices randomly on hold Medium Incident ERP
46797 Adjusting the Charge Account String High Incident ERP
46841 22D Release Testing Low Routine Maintenan
ERP
46902 approvals are stuck High
Incident ERP
46908 Transaction Matching - Enhancement Low Enhancement ARCS
46912 Adding Purchasing Categories High

Routine MaintenanERP
47008 UI Field mapping for data sent for payables invoices Medium
Incident ERP
47021 Add User to Ticket System Low Incident ERP
47127 Unable to Delete Un-Validated Invoice - 1G10002277 High
Incident ERP
47254 Pos failed to import into Oracle from RQ High Incident ERP
47321 New Banks are not being found when setup up new s High Incident ERP
47357 Upload Requisitions High
Incident ERP
47463 Prorate Across All Item Lines with Invoice Upload Te High
Incident ERP
47689 BI Publisher Page Size Medium
Incident ERP
48044 TEST Environment Appearance Low Enhancement
ERP
48131 Processing Impairments in Oracle High Incident EPM
48300 Distribution Set Permissions High

Incident ERP
48368 Victa has just opened a (1) High Severity Ticket (Req Low EPBCS/PBCS
Incident
48515 Transaction matching Reconciliation Issues High Incident ARCS
48537 Meeting Request - EDI 810 Processing Into Oracle High Enhancement
ERP
48607 Payables payment workflows are not being starting High
Incident ERP
48700 Configure, Test, and Implement IDR functionality Low Enhancement
ERP
48960 Create A Report - VICTRA CASH REQUIREMENTS REP High Enhancement
ERP
48970 Configure, Test, and Implement Oracle Supplier Porta High Enhancement
ERP
49034 Export large volume data from ASO cube Medium PBCS
Incident
49303 Groovy Training Low Enhancement EPBCS/PBCS
49346 VIC DEMO ASSET BOOK - Transfer Assets in Spreadshe High

Incident ERP
49348 Questions on OCR/IDR scanned invoices retention Medium
Incident ERP
49449 48537 Meeting Request - EDI 810 Processing Into Ora No Priority Enhancement
ERP
49964 Cannot run OTBI report Medium
Incident ERP
49981 Victra Suppliers Report (VF Draft) High Enhancement
ERP
50076 Suggested Matches Medium ARCS
Incident
50080 Admin Ticket to Track hours for meeting No Priority Incident ERP
50236 Delivery Method for an Invoice Change in File Low
Incident ERP
50463 Data Not Loading to A Period High PBCS

Incident
50806 Asset Capitalzation Coding Issue Medium
Incident ERP
50810 Supplier Changes Uploads Low Enhancement
ERP
50923 Incorrect Default PO variance Account for Inventory Medium
50969 Tax Books High
Incident ERP
50973 Capex Cash Flows Low Enhancement
ERP
51133 Modify User Permissions Low Enhancement
ERP
51198 Supplier Portal Low
Incident ERP
51400 ACH Issue on Account RICAN100 High
Incident ERP
51441 Applied receipt posted in closed period High
Incident ERP
51456 Update scheduled create accounting end date Low
Incident ERP
51744 [Request ID : 51039] Development of Engie file impor High
Incident ERP
51783 Duplicate transaction on invoices High Incident ERP
51785 Accrual at Receipt Box Issue on Change Orders Low
Incident ERP
51824 Automatically Run & Download "Receivables Aging b Medium Enhancement
ERP
51827 ARAutoInvoice incorrect execution reports Medium
Incident ERP
51903 Inventory Vendor Change Order Failed to Auto Appr High
Incident ERP
52153 OTBI Report Failing High
Incident ERP
52194 ERP Resizing exercise Medium
Incident ERP
52221 Re: [Request ID :51744] : [Request ID :51039] : Devel Low
Incident ERP
52944 Autoreconciliation - Cash Management Low Enhancement
ERP
52950 Unable to open payment files for April 2023 High
Incident ERP
53013 Fiixed Asset Rollforward Medium Enhancement
ERP
53060 23A Quarterly Update Low Routine Maintenan
ERP
53167 Report to Show accounts locked for editing High Enhancement
ERP
53267 Accrual balance error for cancelled PO 100008 High
Incident ERP
53301 Create Accounting report errors High
Incident ERP
53403 OCR/IDR invoices coming over with Not Validated sta High
Incident ERP
53432 Automated Self Assessment Medium
Incident ERP
53462 Unable to Schedule OTBI Analysis Report Delivery Medium
Incident ERP
53467 Mapping Purchase Categories for Purchase Orders High
Incident ERP
53932 VndrAP Cube BI Publisher Reports Low
Incident EPBCS/PBCS
53936 Add an Assignee to each supplier Medium Enhancement
ERP
53987 Manage Value Sets High
Incident ERP
54076 Discussion for Invoice Match Only Purchase Orders Low
Incident ERP
54231 Journal Entries Low
Incident ERP
54271 MPA Invoice reclasses Low
Incident ERP
54275 Prepaids Multi-Period Accounting (MPA) Reporting Low Enhancement EPM
54276 Receipt Accounting GL Details High

Incident ERP
54293 [Request ID : 50810] : Supplier Changes Uploads Low
Incident ERP
54294 Trial balance for a specific period of time Low
Incident ERP
Incident ERP
Incident ERP
54336 Create ERP Ess Job to trigger BI Publisher report Medium Enhancement
EPBCS/PBCS
54493 Capitalization Errors on Specific Assets Low EPM
Incident
54496 [Request ID:54311] [Request ID : 50810] : Supplier Low
Incident ERP
54500 Recall: [Request ID:54311] [Request ID : 50810] : Su Low
Incident ERP
54502 Cancelled a prepay Medium
Incident ERP
Incident ERP
54592 Cannot open IDR images High
Incident ERP
Incident ERP
54641 Recall [Request ID:54295] [Request ID : 50810] : Sup Low
Incident ERP
54642 Recall [Request ID:54295] [Request ID : 50810] : Sup Low
Incident ERP
54663 Oracle Invoice email approvals not documented in Or Low
Incident ERP
54744 IDR Invoice PO line matching issues Low
Incident ERP
54807 Change Bank Account Password High
Incident ERP
55081 New Entity Creation - PV Real Estate Low
Enhancement ERP
55124 IDR Functionality High
Incident ERP
55150 Re: [Request ID:54493] Capitalization Errors on Specif Low EPM
Incident
55298 Demos Processing Error High
Incident ERP
55401 Invoice validation issue Low
Incident ERP
55405 Payment not posted in the correct period Low
Incident ERP
55523 Request: ##RE-5294## raised by you was closed Low
Enhancement ERP
55694 Invoice adjustments Low
Enhancement ERP
55710 My Bell is not refreshing - 242 notifications Medium
Incident ERP
56796 Adding a bank account to a child account High
Incident ERP
56812 ARCS Transaction Matching A/C 2005 - Adjustments Low ARCS
Incident
57044 Schedule PROD clone to TEST Aug 8th Medium Routine Maintenan
ERP
57310 EID Invoice Import Instruction High
Incident ERP
57368 Prior Month Scenario Medium PBCS
Enhancement
57446 Duplicate on Receivable's Aging Report Medium
Incident ERP
57633 Configure, Test and Deploye Truist Pay Low Enhancement ERP
57640 Need Accounts Added to Lucernex Intergration Medium
Enhancement ERP
57691 Invoice will not validate Medium
Incident ERP
57807 23B Release Testing Low Routine Maintenan
ERP
57868 Add New Pay Group -Service Now High
Enhancement ERP
57962 Configuration Notification Low Routine Maintenan
ERP
58130 SunTrust BAI High
Enhancement ERP
58259 Adding a child to a parent bank account High
Incident ERP
58506 URL upload to invoice attachment using spreadsheet High
Enhancement ERP
58544 Automatic Posting of TBV RQ Daily Integration Low
Incident ERP
58586 Cannot cancen an invoice High
Incident ERP
58587 Payments automatically transamitting to Bank upon f High
Incident ERP
58683 Large Number Complete Items in my Bell notification ( Medium
Incident ERP
58956 Issue with closing out PO 101687 High
Incident ERP
59196 Product Category is overriding the tax control amoun High
Incident ERP
59252 EPM Smartview Issues High EPM
Incident
59546 AR receipt posted to incorrect bank account High
Incident ERP
59547 Turn off process to create accounting High Routine MaintenanERP
59606 Fixed Asset Activity - Summary Report Low

Incident ERP
59639 ARCS Auto Close Issue Low ARCS
Incident
59769 Oracle Workflow for Approved Payment Request Not High
Incident ERP
59858 ServiceNow test upload batch no approving Low
Incident ERP
59923 Open Tickets for Ronnie Low
Incident ERP
59985 CRITICAL - NEED HELP WITH DUPLICATE INVOICE LOA High
Incident ERP
59991 2 Way Match Option in Production High
Enhancement ERP
60085 Credit Memo Upload for Standard Invoices using FBD Low
Enhancement ERP
60175 Approvers are not able to view invoices to approve in High
Incident ERP
60215 Fixed Assets recorded by Location Medium
Incident ERP
60216 setting up a WIT in Oracle High
Enhancement ERP
60246 Cannot open attachments in IDR Medium
Incident ERP
60423 Invoice Tolerance & Automate Sales & Use Tax Self-A No Priority
Enhancement ERP
60438 Split Distribution Option for Purchase Orders High
Enhancement ERP
60551 Payment Remittance Generated from Oracle High
Enhancement ERP
60767 MPA Invoice that is not amortizing Medium
Incident ERP
60994 Scorpion Purchase Orders 1-188- and 101868 Invoice Medium
Incident ERP
61072 PVRE - Fixed Assets Depreciation not posting to the G High Incident ERP
61152 [Request ID: 58544] : Automatic Posting of TBV RQ Da Low
Incident ERP
61266 Sync PROD and TEST Security No Priority Routine Maintenan
ERP
61272 Invoice Tolerance Low
Incident ERP
61273 Invoice Tolerance Demo Low Incident ERP
61671 Invoice Routing Low
Incident ERP
61851 Taylor Invoice approval email will not generate Low
Incident ERP
61942 Victra Payment Request Report 2 not reporting the In High
Incident ERP
62096 Change Order for PO 101833 High
Incident ERP
62289 Customer Refund Type Invoices will not auto approve High Incident ERP
62316 Purchase Order Approval Email not being sent (PO 1 High
Incident ERP
62317 FSS Follow up Low Routine Maintenan
EPBCS/PBCS
62332 Oracle workflow for2-way and 3-way match purchase No Priority
Incident ERP
62497 Urgent: Create Account Process Stuck High Incident ERP
62508 Error with Purchase Order Approval Email High
Incident ERP
62517 Urgent: Verizon Invoices stuck in initiate approval sta High Incident ERP
62519 Payment Process Request Issues Medium
Incident ERP
62540 Undeliverable Emails are still occurring Medium
Incident ERP
62667 Unable to Void Payment 3037631 Medium
Incident ERP
62676 Urgent: Continued issues with Create Account proces High
Incident ERP
62735 RQ TBV integration not importing Medium Incident ERP
62752 23C Release Testing Low Routine MaintenanERP
62909 PAID INVOICES REROUTING APPROVAL Low Incident ERP
62939 Approvals section not updating in invoice Medium
Incident ERP
63005 Payment Process Profile - SunTrust Check - Positive P High
Incident ERP
63303 Random Incomplete Page Loads Medium
Incident ERP
63771 Unable to Perform Receipt Accrual Balance Adjustme Medium
Incident ERP
63834 You can't approve or reject the journal because you' High Incident ERP
63895 23C Upgratde Date Low
Incident ERP
63940 Allocation Ruleset does not run completely No Priority
Incident ERP
63990 VndrAP Detail Missing Vendord Medium

Incident ERP
64144 Issue Cancelling Line for INV23378 High
Incident ERP
64188 Oracle Invoices in revalidation status Low
Incident ERP
64415 Victra_time_Spend_Querter Low Routine MaintenanEPM
64870 Bank account was not flagged that it was already in Medium Incident ERP
64958 CRITICAL: Create Accounting from 11-27-2023 5:50 p High Incident ERP
65043 Revisit Supplier Portal No Priority Incident ERP
65046 Workflow with Requisitions Medium Incident ERP
65125 Create Journal Spreadwheet Not Working Medium Incident ERP
65166 Fully paid invoices needing revalidation No Priority Incident ERP
65367 Unable to Adjust Receipt Accrual Balances High
Incident ERP
65410 Using "Apply Exempt Tax" for a Purchase Order No Priority
Incident ERP
65493 Journal Entry from Spreadsheet not Found in Manage High Incident ERP
65656 Adding New Supplier Accounts Medium Enhancement ERP
65657 Updating suppliers for 1099 reporting Medium
Enhancement ERP
66029 Emails sent from Oracle Medium
Incident ERP
66061 2 way and 3 way match PO's Invoice workflow Medium
Enhancement ERP
66115 Resize Environment Low Routine MaintenanERP
66146 Integration Issues Low Incident ERP
66442 Inable to open uploaded invoice to edit High Incident ERP
66471 EPM refresh issues No Priority Incident EPBCS/PBCS
66514 URGENT: Unable to delete rows off the Correct Import High Incident ERP
66700 Asset Locations and Asset Location Aliases Low Incident ERP
66719 Invoice Duplicated Medium Incident ERP
66740 Verizon credits validated but not approved High
Incident ERP
66909 Narrative Reporting refresh times Low Routine MaintenanEPBCS/PBCS
67081 Allocation Issues Low Incident ERP
67250 Smoke Testing Patch 23D Low Incident ERP
67432 Future 1 segment No Priority Enhancement ERP
67489 Schedule Create Accounting Job Medium Incident ERP
67567 Record Issue Role Low Incident ERP
67620 Refund of a Supplier Deposit Medium
Incident ERP
67621 Proactive Ticket to implement PO attachments issue f Low
Incident ERP
67633 User authority level not reporting correctly Medium Incident ERP
67679 P2T for the TEST environment March 3rd Low
67769 User Unavailable As Manager Medium
Incident ERP
67788 Wells Fargo BAI High
Incident ERP
67842 Invoice to be cancelled High
67886 Action Required: Orace Fusion Applications - Action No Priority Routine MaintenanERP
67982 Oracle transmission to Wells Fargo failed for paymen High Incident ERP
68016 IDR invoices routing for approval - link/image not at High
Incident ERP
68136 Error: VIC CORP FEDERAL TAX BOOK - Bonus Rule, De High Incident ERP
68150 Unable to access Oracle High
Incident ERP
68155 ERP PROD Unavailable Low

Incident ERP
68187 Invoices stuck in iniatiated status High Incident ERP
68199 Import Payables Invoices Scheduled Job with Warning Medium

Incident ERP
68220 ERP Random Icons on Home Page Low
Incident ERP
68243 New OTBY Report for PO Receipts Medium Enhancement ERP
68379 Scheduler Account Bell Icon Low Incident ERP
68437 2-Way Match Workflow Approval Low
Incident ERP
68484 EPM Beg Bal Low Routine MaintenanEPBCS/PBCS
68542 The Approver name file Low
Incident ERP
68634 "Stuck" invoices in Oracle Low
Incident ERP
68705 Invoice is stuck in approval workflow High Incident ERP
68709 On site one-time vendor imports/postive pay file Medium
Incident ERP
68793 Self assess functionality when entering an invoice No Priority Enhancement ERP
68943 AR- Crediting Invoice - Line Level Low Incident ERP
68956 RUN MPA process after Create Accounting Process ea No Priority Enhancement ERP
69111 Process Electronic Bank Statements job fails or SubTr High Incident ERP
69155 AR and Cash Process Medium Routine MaintenanERP
69266 Refresh on Requisition Upload Template Medium Enhancement ERP
69482 Cash Management Automatic Process Medium Incident ERP
69603 Modify sort order on BI Publisher pivot table report No Priority Incident ERP
69756 Automate Activity Reports No Priority Enhancement EPBCS/PBCS
69757 Reorder Dimensions in ASO Cube High Routine MaintenanEPBCS/PBCS
69758 Update Automated Subvar advancement No Priority Enhancement EPBCS/PBCS
69981 Oracle is hung up in scheduled process - "Payables High Incident ERP
69984 Affecting Close Payables Sweep Process In Error High Incident ERP
70077 Need to update payment process profile Medium Routine MaintenanERP
70122 Payables MPA not accounting properly High Incident ERP
70141 Date Tolerance for Auto-Reconciliation Low Incident ERP
70318 Test environment not updated Medium Incident ERP
70349 COA extract Medium Estimate ERP
70386 Import "Invoice Image" error Medium Incident ERP
70553 Pending Approval Terms Stage Purchase Order Repor No Priority Enhancement ERP
70555 Create Automated Trial Balance Load No Priority Enhancement EPBCS/PBCS
70741 Updating PO requester High Incident ERP
70766 Questions regarding scheduling payable MPA No Priority Routine MaintenanERP
70904 Invoice Approval emails not generating High Incident ERP
70982 Action Required: Orace PaaS Service Low Routine MaintenanERP
70986 All Pipelines not running for correct Month/Year High Incident EPBCS/PBCS
71073 Bank Accounts on Inactive Accounts Medium Enhancement ERP
71120 We would like for Peloton to develop Low Enhancement ERP
71152 I cannot cancel an invoice High Incident ERP
71219 Schedule Processes & Report Subscription Low Routine MaintenanERP
71373 Create Accounting Job Hung Up High Incident ERP
71376 Old Address replaced with New Address Low Incident ERP
71385 Error when creating a New PO High Incident ERP
71404 One TimeVendor Import not working High Incident ERP
71422 Supplier Number TDXCO100 Invoices will not validat High Incident ERP
71483 Validate Payables Invoices Not Completing - SR 3 High Incident ERP
71486 CRITICAL: Invoices posted to the AP Subledger High Incident ERP
71558 FR to MR Inventory migration Low Routine MaintenanEPBCS/PBCS
71671 Create Journal in Spreadsheet Issue High Incident ERP
71867 Taylor Invoice Distributions - V1462853 amd V13826 High Incident ERP
71922 URGENT! VIC Payables Create Accounting Job Set Ru High Incident ERP
Subcategory Requester Assigned To Status Created Date
Other Pam Byrd Srilakshmi Boshetty Closed 11/18/2022

Security/Access Matt Mossman Srilakshmi Boshetty Closed 11/22/2022
Procurement Nicholas Gillihan Narasimha Reddygari Sari Closed 1/12/2022
Transaction Matching Kristin Fisher Chris Takacs Closed 2/12/2022
Accounts Payable Virginia Francis Srikanth Dodla Closed 4/12/2022
Accounts Payable Pam Byrd Srilakshmi Boshetty Closed 12/19/2022
Accounts Payable Kristin Fisher Samira L'Esperance Closed 5/12/2022
Accounts Payable Matt Mossman Srilakshmi Boshetty Closed 6/12/2022
Accounts Payable Nicholas Gillihan Srikanth Dodla Closed 6/12/2022
General Ledger Matt Mossman Srikanth Dodla Closed 8/12/2022
Accounts Payable Anne Blalock Srilakshmi Boshetty Closed 12/13/2022
Accounts Payable Anne Blalock Srikanth Dodla Closed 12/13/2022
Other Peloton AMS Chris Takacs On Hold 12/19/2022
Accounts Payable Rhonda Bogard Samira L'Esperance Closed 12/19/2022
General Ledger Ronnie harper Srikanth Dodla Closed 12/20/2022
Cash Management Nellie Wilson Srikanth Dodla Awaiting Client A12/20/2022
Accounts Payable Pam Byrd Narasimha Reddygari Sari Closed 12/20/2022
Accounts Payable Timothy Ross Srilakshmi Boshetty Closed 12/20/2022
Accounts Payable Yuliya Morris Samira L'Esperance Closed 12/20/2022
General Ledger Ronnie harper Srikanth Dodla Closed 12/21/2022
General Ledger Ronnie harper Chris Takacs Closed 12/21/2022
Accounts Receivable Nellie Wilson Samira L'Esperance Closed 12/21/2022
Procurement Nicholas Gillihan Samira L'Esperance Closed 12/22/2022
Accounts Payable Timothy Ross Narasimha Reddygari Sari Closed 12/23/2022
Procurement Timothy Ross Narasimha Reddygari Sari Closed 12/23/2022
Procurement Timothy Ross Narasimha Reddygari Sari Closed 12/23/2022
Procurement Timothy Ross Srilakshmi Boshetty Closed 12/23/2022
Accounts Payable Nellie Wilson Srikanth Dodla Closed 12/25/2022
Accounts Receivable Nellie Wilson Srikanth Dodla Closed 12/25/2022
Accounts Payable Nellie Wilson Srilakshmi Boshetty Closed 12/25/2022
Accounts Payable Samantha Workman Srilakshmi Boshetty Closed 12/25/2022
Accounts Payable Nellie Wilson Srilakshmi Boshetty Closed 12/25/2022
Accounts Payable Ronnie harper Srilakshmi Boshetty Closed 12/26/2022
General Ledger Kristin Fisher Indirka Singh Closed 12/26/2022
Fixed Assets Ronnie harper Indirka Singh Closed 12/26/2022
Accounts Payable Anne Blalock Indirka Singh Closed 12/26/2022
Accounts Payable Anne Blalock Indirka Singh Closed 12/26/2022
Accounts Payable Timothy Ross Indirka Singh Closed 12/28/2022
Accounts Payable Timothy Ross Srikanth Dodla Closed 12/28/2022
CapEx Ronnie harper Samira L'Esperance Cancelled 3/1/2023
Format Kristin Fisher Daniel Kim Closed 3/1/2023
Accounts Receivable Nellie Wilson Samira L'Esperance Cancelled 6/1/2023
Accounts Receivable Nellie Wilson Samira L'Esperance Closed 10/1/2023
Other Matt Mossman Samira L'Esperance Closed 10/1/2023
Other Matt Mossman Srilakshmi Boshetty Closed 10/1/2023
Accounts Payable Pam Byrd Srilakshmi Boshetty Closed 11/1/2023
Other Matt Mossman Samira L'Esperance Closed
1/13/2023
Virginia Francis Narasimha Reddygari Sari Closed
Accounts Payable 1/16/2023
Transaction Matching Kristin Fisher Daniel Kim Closed
1/16/2023
Timothy Ross Narasimha Reddygari Sari Closed
Procurement 1/16/2023
Matt Mossman Samira L'Esperance Closed
Cash Management Matt Mossman Samira L'Esperance Closed 1/18/2023
Timothy Ross Samira L'Esperance Closed
Procurement Pam Byrd Emerson Nifa Closed 1/23/2023
Accounts Payable Virginia Francis Samira L'Esperance Closed 1/24/2023
Nicholas Gillihan Samira L'Esperance Closed
Other Matt Mossman Srikanth Dodla Closed
1/31/2023
Other Matt Mossman Srilakshmi Boshetty Closed
7/2/2023
Calculations Ronnie harper Srikanth Dodla Closed 8/2/2023
Nicholas Gillihan Srikanth Dodla Closed
Other Samira L'Esperance Samira L'Esperance Closed
2/13/2023
Transaction Matching Kristin Fisher Daniel Kim Closed 2/15/2023
Timothy Ross Samira L'Esperance Cancelled
Timothy Ross Narasimha Reddygari Sari Closed
Timothy Ross Srikanth Dodla Closed
Other Matt Mossman Drew Smith Closed
2/24/2023
Automation Drew Smith Drew Smith Closed
1/3/2023
Fixed Assets Ronnie harper Srikanth Dodla Closed
1/3/2023
Pam Byrd Srilakshmi Boshetty Closed
Samira L'Esperance Gabriel Kinovisques Closed
Pam Byrd Samira L'Esperance Closed
Virginia Francis Srikanth Dodla Closed
Transaction Matching Kristin Fisher Daniel Kim Closed
03/14/2023
Other Matt Mossman Samira L'Esperance On Hold 03/14/2023
Rhonda Bogard Srikanth Dodla Closed
Data Management Matt Mossman Drew Smith Closed

3/21/2023
Fixed Assets Ronnie harper Srikanth Dodla Closed
3/27/2023
Virginia Francis Samira L'Esperance Closed
Fixed Assets Ronnie harper Srilakshmi Boshetty Closed
3/29/2023
General Ledger Kristin Fisher Vinod Kumar Gandla Closed
3/29/2023
Security/Access Matt Mossman Srilakshmi Boshetty Closed
3/31/2023
Virginia Francis Indirka Singh Closed
Anna Maw Srilakshmi Boshetty Closed
Accounts Receivable 5/4/2023
Anna Maw Srilakshmi Boshetty Closed
Anne Blalock Guilherme Rocha Closed
Accounts Receivable Anna Maw Samira L'Esperance Closed 12/4/2023
Procurement Nicholas Gillihan Samira L'Esperance Closed
12/4/2023
Anna Maw Samira L'Esperance Closed
Procurement Pam Byrd Narasimha Reddygari Sari Closed
4/13/2023
Other Kristin Fisher Aline Teixeira Closed
4/18/2023
4/18/2023
Anne Blalock Samira L'Esperance Closed
Cash Management Anna Maw Srilakshmi Boshetty Closed
4/20/2023
Fixed Assets Ronnie harper Marco Oliveira Closed
4/21/2023
4/24/2023
Procurement Nicholas Gillihan Morgan Imamura Closed
4/26/2023
Anne Blalock Morgan Imamura Closed
Other Matt Mossman Daniel Macedo Closed
4/28/2023
Procurement Nicholas Gillihan Narasimha Reddygari Sari Closed
4/28/2023
Other Chris Takacs Chris Takacs Closed
8/5/2023
Anne Blalock Srilakshmi Boshetty Closed
9/5/2023
Procurement Nicholas Gillihan Narasimha Reddygari Sari Closed
10/5/2023
General Ledger Kristin Fisher Samira L'Esperance Closed
12/5/2023
Automation Ronnie harper Srilakshmi Boshetty Closed
5/15/2023
Other Ronnie harper Samira L'Esperance Closed
5/15/2023
Procurement Virginia Francis Narasimha Reddygari Sari Closed
5/15/2023
Other Kristin Fisher Vinod Kumar Gandla Closed
5/15/2023
5/15/2023
5/15/2023
Automation Chris Takacs Srikanth Dodla Closed
5/16/2023
CapEx Ronnie harper Srilakshmi Boshetty Closed
5/18/2023
Procurement Virginia Francis Samira L'Esperance Closed
5/18/2023
Procurement Virginia Francis Samira L'Esperance Closed
5/18/2023
Anne Blalock Morgan Imamura Closed
Procurement Virginia Francis Samira L'Esperance Cancelled
5/18/2023
Anne Blalock Narasimha Reddygari Sari Closed
Pam Byrd Narasimha Reddygari Sari Closed
Cash Management Matt Mossman Samira L'Esperance Closed
5/24/2023
5/30/2023
Anne Blalock Narasimha Reddygari Sari Closed
CapEx Ronnie harper Srilakshmi Boshetty Closed
5/31/2023
Fixed Assets Ronnie harper Samira L'Esperance Cancelled
1/6/2023
5/6/2023
6/6/2023
Accounts Receivable Anna Maw Srikanth Dodla Closed
8/6/2023
Virginia Francis Srilakshmi Boshetty Closed
Transaction Matching Ronnie harper Chris Takacs Closed
6/28/2023
Other Matt Mossman Amber Ramirez Closed
3/7/2023
Pam Byrd Amber Ramirez Closed
Calculations Matt Mossman Drew Smith Closed
6/7/2023
Accounts Receivable Nellie Wilson Srikanth Dodla Closed
7/7/2023
Accounts Payable Timothy Ross Srikanth Dodla Awaiting Vendor 11/6/2023
Rhonda Bogard Samira L'Esperance Closed
7/13/2023
Timothy Ross Srilakshmi Boshetty Closed
Cash Management Nellie Wilson Samira L'Esperance Closed
7/17/2023
Cash Management Nellie Wilson Srikanth Dodla Closed
7/19/2023
7/26/2023
Nicholas Gillihan Lavanya Daripalli Closed
Connectivity Kristin Fisher Chris Takacs Closed
8/8/2023
Accounts Receivable Nellie Wilson Samira L'Esperance Closed
8/14/2023
8/14/2023
Fixed Assets Kristin Fisher Vinod Kumar Gandla Closed
8/14/2023
Data Integration Kristin Fisher Daniel Kim Closed
8/15/2023
Timothy Ross Srilakshmi Boshetty Closed
Pam Byrd Srilakshmi Boshetty Closed
Fixed Assets Ronnie harper Samira L'Esperance Closed
8/21/2023
8/22/2023
Nicholas Gillihan Narasimha Reddygari Sari Closed
Accounts Receivable Nellie Wilson Vinod Kumar Gandla Closed
8/24/2023
8/28/2023
Nicholas Gillihan Guilherme Caetano Closed
Anne Blalock Srikanth Dodla Closed
Fixed Assets Ronnie harper Vinod Kumar Gandla Closed 9/13/2023
9/14/2023
Security/Access Matt Mossman Samira L'Esperance Closed
9/16/2023
Timothy Ross Vinod Kumar Gandla Closed
Accounts Payable Timothy Ross Srikanth Dodla Awaiting Client A9/17/2023
Matt Mossman Vinod Kumar Gandla Closed
Accounts Payable Anne Blalock Narasimha Reddygari Sari Closed 5/10/2023
Data Integration Drew Smith Drew Smith Closed
5/10/2023
Accounts Payable Pam Byrd Samira L'Esperance Closed 10/10/2023
Other Yuliya Morris Samira L'Esperance Closed 10/13/2023
Other Matt Mossman Samira L'Esperance Closed 10/16/2023
Accounts Payable Anne Blalock Srilakshmi Boshetty Awaiting Vendor 10/18/2023
Samira L'Esperance Closed
Accounts Payable Anne Blalock 10/18/2023
General Ledger Matt Mossman Srikanth Dodla Closed
10/25/2023
SCM 2/11/2023
General Ledger Kristin Fisher Marcelo Cardoso Closed 3/11/2023
General Ledger Matt Mossman David Oliveira Closed
6/11/2023
General Ledger Matt Mossman Vinod Kumar Gandla Closed
7/11/2023
Other Matt Mossman Osmar Silve Closed

7/11/2023
Timothy Ross David Oliveira Closed
Anne Blalock David Oliveira Closed
Data Yuliya Morris Drew Smith Closed
11/16/2023
Accounts Payable Virginia Francis David Oliveira Awaiting Vendor 11/27/2023
Procurement Nicholas Gillihan Samira L'Esperance On Hold 11/29/2023
Procurement Nicholas Gillihan David Oliviera Closed 11/29/2023
General Ledger Matt Mossman David Oliviera Closed 11/30/2023
Accounts Payable Samira L'Esperance David Oliviera On Hold 11/30/2023
General Ledger Yuliya Morris Samira L'Esperance Closed 6/12/2023
Accounts Payable Virginia Francis Narasimha Reddygari Sari Closed 10/12/2023
Virginia Francis Lavanya Daripalli Closed
Other 12/15/2023
Nicholas Gillihan Vinod Kumar Gandla Closed
Other Matt Mossman Pradeep Venteru Awaiting Vendor 12/19/2023
Other Kristin Fisher David Oliveira Closed 12/19/2023
Accounts Payable Pam Byrd Anderson Bertoni Closed 12/27/2023
SmartView Kristin Fisher Wilson Kamiya Closed 12/28/2023
Accounts Payable Pam Byrd Narasimha Reddygari Sari Closed 12/29/2023
Fixed Assets Kristin Fisher Vinod Kumar Gandla Closed 3/1/2024
Accounts Payable Nellie Wilson Vinod Kumar Gandla Closed 3/1/2024
Pam Byrd Narasimha Reddygari Sari Closed
Data Kristin Fisher Fernando Rabelo Awaiting Vendor 8/1/2024
Other Kristin Fisher Kalyani Krishna Closed 10/1/2024
Accounts Payable Samira L'Esperance Srilakshmi Boshetty Closed 01/15/2024
General Ledger Kristin Fisher Samira L'Esperance Awaiting Client A01/17/2024
Accounts Payable Matt Mossman Vinod Kumar Gandla Closed 01/18/2024
Timothy Ross David Oliveira Closed
Procurement David Oliveira Closed
David Oliveira 01/19/2024
Accounts Payable Matt Mossman David Oliveira Closed 01/19/2024
Matt Mossman Srilakshmi Boshetty Closed
Other 01/22/2024
Security/Access Matt Mossman Narasimha Reddygari Sari Closed
01/23/2024
Cash Management Nellie Wilson Closed
David Oliveira 01/23/2024
Timothy Ross David Oliveira In Progress 01/23/2024
Other Matt Mossman Lavanya Daripalli On Hold 01/24/2024
Accounts Payable Timothy Ross BR SUPPORT DISPATCHERCancelled 01/25/2024
Fixed Assets Donald Kinsey Marcio Marques Closed 01/30/2024
Fixed Assets Donald Kinsey David Oliveira Closed
01/30/2024
Kristin Fisher David Oliveira Closed

Other 01/30/2024
Accounts Payable Pam Byrd Marcio Marques Awaiting Client A01/30/2024
Matt Mossman Srilakshmi Boshetty Closed

Matt Mossman David Oliveira Closed
Procurement Nicholas Gillihan Srilakshmi Boshetty Closed 1/31/2024
Samira L'Esperance Srilakshmi Boshetty Closed
Data Kristin Fisher Chris Takacs Closed 5/2/2024
Amber Ramirez Samira L'Esperance Closed
Accounts Payable Anne Blalock Marcio Harami Closed 8/2/2024
Anne Blalock Srikanth Dodla Closed
Accounts Payable Anne Blalock Srikanth Dodla Closed 9/2/2024
Accounts Receivable Kristin Fisher David Oliveira Awaiting Client A02/14/2024
Accounts Payable Anne Blalock Srilakshmi Boshetty Closed 02/14/2024
Cash Management Yuliya Morris Marcio Marques Closed 02/16/2024
Accounts Receivable Yuliya Morris Jussara Pereira Awaiting Client A02/19/2024
Procurement Nicholas Gillihan David Oliveira Closed 02/21/2024
Cash Management Yuliya Morris Marcelo Cardoso Awaiting Client A02/23/2024
Other Matt Mossman David Oliveira Closed 02/27/2024
Automation Chris Takacs Chris Takacs On Hold 02/29/2024
Performance Chris Takacs Chris Takacs Closed 02/29/2024
Automation Chris Takacs Chris Takacs In Progress 02/29/2024
Accounts Payable Timothy Ross Marcio Marques Resolved 4/3/2024
Accounts Payable Timothy Ross David Oliveira Closed 4/3/2024
Accounts Payable Timothy Ross Srikanth Dodla Awaiting Client A6/3/2024
Accounts Payable Timothy Ross Marcio Marques Resolved 6/3/2024
Cash Management Yuliya Morris Vinod Kumar Gandla Awaiting Client A7/3/2024
Other Pam Byrd Vinod Kumar Gandla Closed 11/3/2024
General Ledger Matt Mossman Vinod Kumar Gandla Closed 11/3/2024
Accounts Payable Anne Blalock David Oliveira Awaiting Client A12/3/2024
Reporting Nicholas Gillihan David Oliveira Closed 03/14/2024
Automation Peloton AMS Administrator In Progress 03/14/2024
Procurement Nicholas Gillihan David Oliveira Awaiting Client A03/19/2024
Accounts Payable Timothy Ross Marcio Marques Closed 03/19/2024
Accounts Payable Anne Blalock Marcio Marques Resolved 03/21/2024
Other Matt Mossman Samira L'Esperance Awaiting Vendor 03/22/2024
Data Integration Peloton AMS Chris Takacs Closed 03/25/2024
Accounts Payable Virginia Francis Samira L'Esperance In Progress 03/26/2024
Accounts Payable Anne Blalock Srikanth Dodla Awaiting Client A03/26/2024
Accounts Payable Anne Blalock Samira L'Esperance Closed 03/27/2024
Other Matt Mossman Vinod Kumar Gandla In Progress 03/28/2024
General Ledger Matt Mossman Marcelo Cardoso Awaiting Client A1/4/2024
Accounts Payable Rhonda Bogard Marcelo Marques Awaiting Vendor 1/4/2024
Procurement Nicholas Gillihan Lavanya Daripalli Closed 1/4/2024
Accounts Payable Anne Blalock Vinod Kumar Gandla Closed 2/4/2024
Accounts Payable Timothy Ross Marcio Marques Awaiting Vendor 2/4/2024
Accounts Payable Timothy Ross Srilakshmi Boshetty Awaiting Client A2/4/2024
General Ledger Pam Byrd Marcio Harami Closed 2/4/2024
Reporting Nicole Cury Nicole Cury Closed 3/4/2024
General Ledger Donald Kinsey Kalyani Krishna Closed 4/4/2024
Accounts Payable Timothy Ross Srikanth Dodla In Progress 9/4/2024
Accounts Payable Matt Mossman Samira L'Esperance Closed 10/4/2024
Responded Responded Last
Created Time Date Time Due Date Update/Closed Reason/Remarks Site
Date
Auto / Closed by
11:21:00 AM 11/29/2022 06:40:00 AM 12/12/2022 4/1/2023 Peloton Victra
Auto / Closed by
03:09:00 PM 11/24/2022 03:40:00 AM 9/12/2022 6/12/2022 Peloton Victra
02:03:00 PM 6/12/2022 02:03:00 PM 6/12/2022 12/13/2022 Solution provided / Reso Victra
Auto / Closed by
02:18:00 PM 6/12/2022 03:04:00 PM 01/16/2023 6/20/2023 Peloton Victra
07:32:00 PM 6/12/2022 10:24:00 AM 7/12/2022 6/12/2022 Solution provided / Reso Victra
04:43:00 AM Auto / Closed by
N/A N/A 11/1/2023 12/29/2022 Peloton Victra
06:08:00 PM N/A N/A 03/23/2023 03/14/2023 Resolved by customer Victra
12:19:00 PM Auto / Closed by
N/A N/A 4/1/2023 12/26/2022 Peloton Victra
04:06:00 PM 7/12/2022 07:24:00 AM 12/15/2022 12/14/2022 Resolved by customer Victra
11:36:00 AM 12/26/2022 09:35:00 AM 12/22/2022 12/30/2022 Solution provided / Reso Victra
10:36:00 AM 12/16/2022 12/15/2022 12/29/2022 Peloton Victra
10:45:00 AM 12/16/2022 12/21/2022 02/15/2023 Peloton Victra
04:43:00 AM 12/19/2022 04:43:00 AM N/A 03/18/2024 Request ID 56166 is mergVictra
04:36:00 PM 12/20/2022 10:04:00 AM 12/1/2023 10/1/2023 Solution provided / Reso Victra
09:29:00 AM 12/21/2022 04:52:00 AM N/A 9/3/2023 Resolved by customer Victra
09:30:00 AM 12/21/2022 04:54:00 AM 4/3/2024 02/29/2024 Yuliya set a meeting - a Victra
Auto / Closed by
Auto / Closed by
Auto / Closed by
09:43:00 AM N/A N/A 01/31/2023 01/25/2023 Peloton Victra
09:45:00 AM 12/23/2022 02:24:00 AM 10/3/2023 10/3/2023 Resolved by customer Victra
Auto / Closed by
Auto / Closed by
04:39:00 AM 12/21/2022 04:59:00 AM N/A 2/15/2023 Peloton Victra
Auto / Closed by
04:41:00 AM 12/21/2022 05:00:00 AM N/A 7/27/2023 Peloton Victra
03:00:00 PM 12/22/2022 04:25:00 PM 2/1/2023 12/22/2022 Resolved by customer Victra
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
06:07:00 AM N/A N/A 3/2/2023 01/25/2023 Completed Victra
06:08:00 AM 12/28/2022 06:12:00 AM 6/2/2023 01/26/2023 Completed Victra
Auto / Closed by
11:39:00 AM N/A N/A 5/1/2023 3/1/2023 Peloton Victra
Auto / Closed by
Auto / Closed by
09:19:00 AM 6/1/2023 12:46:00 PM 12/1/2023 10/1/2023 Peloton Victra
Auto / Closed by
Auto / Closed by
03:12:00 PM 01/17/2023 06:49:00 AM 8/2/2023 5/2/2023 Resolved by customer Victra
Auto / Closed by
Auto / Closed by
N/A N/A Auto / Closed by
12:26:00 PM 1/24/2023 1/23/2023 Peloton Victra
Solution provided /
12:32:00 PM 01/17/2023 03:04:00 AM 1/18/2023 01/17/2023 Resolved Victra
Solution provided /
Auto / Closed by
10:48:00 AM 1/24/2023 12:35:00 PM 1/26/2023 1/24/2023 Resolved by customer Victra
Auto / Closed by
Solution provided /
Solution provided /
10:08:00 AM 9/2/2023 01:12:00 AM 02/17/2023 02/13/2023 Resolved Victra
01:01:00 PM 12/2/2023 02:45:00 PM 9/3/2023 9/3/2023 Completed Victra
Solution provided /
03:26:00 PM 12/2/2023 02:15:00 PM 02/15/2023 2/14/2023 Resolved Victra
11:42:00 AM 2/22/2023 2/14/2023 Peloton Victra
09:54:00 AM N/A N/A 2/17/2023 2/27/2023 Resolved by customer Victra
Solution provided /
Auto / Closed by
Auto / Closed by
Solution provided /
Solution provided /
Auto / Closed by
N/A Auto / Closed by
06:21:00 PM 2/3/2023 06:25:00 PM 8/12/2023 Peloton Victra
Auto / Closed by
Auto / Closed by
02:45:00 PM 03/14/2023 03:45:00 PM 03/14/2023 03/14/2023 Matt asked about what the
Victra
Solution provided /
Limitiation -
Enhancement Request
09:34:00 AM 3/21/2023 09:44:00 AM 3/23/2023 3/21/2023 Victra
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Solution provided /
11:38:00 AM 4/20/2023 02:56:00 PM 4/20/2023 4/24/2023 Resolved Victra
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Auto / Closed by
Solution provided /
Auto / Closed by
Auto / Closed by
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Auto / Closed by
Solution provided /
Auto / Closed by
Solution provided /
Solution provided /
Auto / Closed by
Auto / Closed by
Solution provided /
Solution provided /
Solution provided /
12:42:00 PM 11/6/2023 01:40:00 PM 03/31/2024 02/21/2024 Amber - completed end oVictra
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Auto / Closed by
Solution provided /
Auto / Closed by
Auto / Closed by
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
Solution provided /
Auto / Closed by
Solution provided /
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Solution provided /
02:02:00 PM 6/9/2023 02:54:00 PM 09/22/2023 Peloton Victra
Solution provided /
Solution provided /
Solution provided /
Solution provided /
Auto / Closed by
09:08:00 PM 9/20/2023 06:18:00 AM 9/21/2023 Peloton Victra
Auto / Closed by
11:43:00 PM 9/17/2023 11:46:00 PM 8/11/2023 5/4/2024 Vinor - ask the team to t Victra
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
12:12:00 PM 9/10/2023 08:28:00 AM 10/17/2023 Peloton Victra
07:30:00 AM 10/10/2023 08:50:00 AM 10/13/2023 12/10/2023 Solution provided / ResoVictra
Auto / Closed by
10:32:00 AM 10/10/2023 10:10:00 PM 12/10/2023 11/10/2023 Solution provided / ResoVictra
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
02:00:00 AM 10/19/2023 04:33:00 PM 10/25/2023 10/19/2023 Completed Victra
07:43:00 AM 10/18/2023 07:51:00 AM 7/3/2024 03/27/2024 Srilakshmi - constant fol Victra
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
01:29:00 PM 3/11/2023 01:52:00 PM 11/13/2023 9/11/2023 Solution provided / ResoVictra
Auto / Closed by
09:53:00 AM 7/11/2023 10:37:00 AM 11/15/2023 Peloton Victra
Limitiation -
Enhancement Request
05:20:00 PM 8/11/2023 10:00:00 AM 11/16/2023 11/30/2023 Victra
Auto / Closed by
Auto / Closed by
10:24:00 AM 11/27/2023 11:52:00 AM 5/4/2024 03/20/2024 Will be resolved and inc Victra
10:07:00 AM 11/29/2023 04:52:00 PM N/A 1/12/2023 Nicholas - wants to revis Victra
05:04:00 PM 5/12/2023 09:27:00 AM N/A 6/12/2023 Samira - Anne to provideVictra
Auto / Closed by
Auto / Closed by
04:18:00 PM 6/12/2023 10:18:00 AM N/A 8/12/2023 Peloton Victra
05:08:00 PM 12/12/2023 08:44:00 AM 2/1/2024 1/1/2024 Solution provided / ResoVictra
Auto / Closed by
Auto / Closed by
Auto / Closed by
11:42:00 AM 12/19/2023 11:43:00 AM 01/15/2024 02/14/2024 Amber - Asked Pradeep ab Victra
10:24:00 AM 12/28/2023 01:47:00 PM N/A 3/13/2024 Solution provided / ResoVictra
Auto / Closed by
09:44:00 AM 12/1/2024 01:15:00 PM 01/17/2024 01/13/2024 Matt - provided notes fr Victra
01:05:00 AM 01/15/2024 01:05:00 AM 1/2/2024 01/23/2024 Completed Victra
10:50:00 AM 01/26/2024 05:24:00 PM N/A 03/27/2024 Amber - keeping open jusVictra
Solution provided /
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
05:18:00 PM 01/23/2024 05:35:00 PM 8/4/2024 5/5/2024 Tim - waiting if the invo Victra
12:06:00 PM 01/26/2024 03:15:00 PM N/A 02/14/2024 "FAQ - Responsive Self S Victra
04:40:00 PM N/A N/A 1/30/2024 01/25/2024 Cancelled Victra
Auto / Closed by
Auto / Closed by
Amber&Matt - random
icons in PROD?
10:27:00 AM 01/30/2024 10:33:00 AM 02/23/2024 02/14/2024 Victra
02:34:00 PM 01/30/2024 02:44:00 PM 7/2/2024 5/4/2024 Marcio - not identifty th Victra
Matt - ask Pam to verify

if solution's working
04:18:00 PM 01/30/2024 04:31:00 PM 02/13/2024 2/2/2024 Victra
Auto / Closed by
11:16:00 AM 2/2/2024 03:31:00 PM 2/4/2024 3/20/2024 Solution provided / ResoVictra
Auto / Closed by
Auto / Closed by
Auto / Closed by
Auto / Closed by
12:24:00 PM 02/16/2024 07:00:00 AM N/A 02/22/2024 Srikanth, Anne and Tim inVictra
12:15:00 PM 02/14/2024 12:21:00 PM 02/23/2024 02/21/2024 Kristin - Is it possible Victra
02:39:00 PM 02/14/2024 04:05:00 AM N/A 03/15/2024 Srilakshmi, Anne and TimVictra
12:01:00 PM 02/21/2024 10:29:00 AM 02/27/2024 03/13/2024 Jussara - AR recurring billVictra
07:30:00 PM 02/26/2024 10:52:00 AM 03/19/2024 03/27/2024 Matt Note: Need to add sVictra
09:18:00 AM 02/29/2024 01:20:00 PM N/A 2/3/2024 Resolved by customer Victra
04:39:00 AM N/A N/A N/A N/A On Hold Victra
04:41:00 AM N/A N/A 4/3/2024 N/A Completed Victra
04:43:00 AM N/A N/A N/A N/A Peloton and Matt met onVictra2/28 to review the required
05:34:00 PM 4/3/2024 06:30:00 PM 7/3/2024 4/3/2024 Duplicate Ticket Victra
10:15:00 AM 6/3/2024 10:37:00 AM 03/20/2024 5/4/2024 Srikanth - Tim to verify Victra
05:52:00 PM 7/3/2024 10:06:00 AM 03/21/2024 03/18/2024 Auto / Closed by PelotonVictra
08:25:00 AM 7/3/2024 08:51:00 AM 03/18/2024 5/4/2024 Vinod - waiting for Yuliy Victra
01:09:00 PM 12/3/2024 11:42:00 AM 2/4/2024 03/15/2024 Srilakshmi & Matt - zoomVictra
06:52:00 PM 03/14/2024 04:39:00 AM 03/28/2024 03/14/2024 Matt - asked about burstiVictra
11:53:00 AM 12/3/2024 11:57:00 AM 03/19/2024 12/3/2024 David - suggested to log oVictra
03:08:00 PM 03/15/2024 10:33:00 AM N/A 03/26/2024 Resolved by customer Victra
03:23:00 PM N/A N/A N/A 03/14/2024 This ticket is to track the Victra
activity to Create Automated
09:53:00 AM 03/19/2024 09:56:00 AM 03/27/2024 5/4/2024 David -to replicate in PR Victra
01:34:00 PM 03/19/2024 03:44:00 PM N/A 03/19/2024 Marcio - sent MPA refer Victra
01:23:00 PM 03/21/2024 03:17:00 PM 03/28/2024 03/26/2024 Matt - asking what role i Victra
04:46:00 PM 03/22/2024 04:52:00 PM 3/4/2024 03/22/2024 Felipe - ticket was assign Victra
05:30:00 AM N/A N/A 03/27/2024 03/25/2024 Completed Victra
07:38:00 AM 03/26/2024 07:43:00 AM 9/4/2024 3/26/2024 Samira - setup a meetingVictra
02:14:00 PM 03/26/2024 02:30:00 PM 4/4/2024 03/27/2024 Samira - provided sampleVictra
07:22:00 AM 03/28/2024 07:24:00 AM 8/4/2024 4/4/2024 Vinod - checking feasibli Victra
01:32:00 PM 1/4/2024 02:02:00 PM 12/4/2024 2/4/2024 Matt - leave open for now Victra
01:47:00 PM 1/4/2024 02:07:00 PM 12/4/2024 4/4/2024 Marcio - asked Oracle aboVictra
09:14:00 AM 2/4/2024 09:42:00 AM 5/4/2024 3/4/2024 Anne - same issue in the Victra
04:15:00 PM 2/4/2024 04:51:00 PM 5/4/2024 8/4/2024 Kkalyani - action plan su Victra
03:07:00 PM N/A N/A 12/4/2024 4/4/2024 Completed Victra
03:59:00 PM 9/4/2024 06:12:00 PM 12/4/2024 10/4/2024 Srikanth - to provide up Victra
12:57:00 PM N/A N/A 12/4/2024 10/4/2024 Auto / Closed by PelotonVictra
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SR# Problem Summary Severity Issue Type
3-24520612511 Printed Purcahse Order is not picking u 4-Minimal General Guidance

3-24521585091 Printed Purcahse Order is not picking u 4-Minimal General Guidance
3-24569800521 Updates made to the Generate Statement 3-Standard Technical Issue
3-24277486081 Invoice Image Configuration Set Up 3-Standard Technical Issue
3-24624342271 We need to add 3 services to our EPM E 3-Standard Technical Issue
3-24570187881 Updates made to the Generate Statement 3-Standard Technical Issue
3-24567174641 Enable SSO 2-Significant Significant Impairment
3-24650676618 Failed to Sync with User Provisioning 2-Significant Significant Impairment
3-24768775556 Payables to Ledger Recon and Receivable2-Significant Significant Impairment
3-24704732141 Need to change admin for order Admin 2-Significant Significant Impairment
3-24552011441 Supplier Audit is not working 2-Significant Significant Impairment
3-24768775541 OCR New Version 2-Significant Significant Impairment
3-24886263172 EPM Subscription information 2-Significant Significant Impairment
3-24752121191 Enable SSO 3-Standard Technical Issue
3-24873542311 not able to assign an Service Administrat2-Significant Significant Impairment
3-24831105071 EQWA to EQWA-DEV1 -8th Feb,2021 2-Significant Significant Impairment
3-25166230681 How to change segment code 2-Significant Significant Impairment
3-24696015981 Not Able To See Newly Provisioned Inst 2-Significant Significant Impairment
3-24976545258 Multi Period Accounting is not calculating
2-Significant
amount equally Significant
across the Impairment
periods
3-25291192841 What-if depreciation analysis Process ID 3-Standard Technical Issue
3-25360183001 Manage Physical Inventory ADFDI Fails t 2-Significant Significant Impairment
3-25257489601 OTBI Analysis is throwing error 2-Significant Significant Impairment
3-25282280181 Page by POV 3-Standard Technical Issue
3-25257320721 UNable to Publish Account Hierarchy 2-Significant Significant Impairment
3-25332466871 User is unable to view the 'Save as Defa 3-Standard Technical Issue
3-25556380808 Please whitelist IP addresses for bank In 2-Significant Significant Impairment
3-25362516208 Asset Number should not be required for2-Significant Significant Impairment
3-25340538541 Environment Usage Evaluation - EQWA 3-Standard Technical Issue
3-25352415967 How to receive email notification for pat3-Standard Technical Issue
3-25463600331 Post Asset Impairment with impairment 2d-Significant Significant Impairment
3-25455514111 Supplier Audit is not working 2-Significant Significant Impairment
3-25618198301 FRS- Need drop down values for compan2-Significant Significant Impairment
3-25310286611 How Payment Process Request applies on 2-Significant Significant Impairment
3-25517174516 Unable to export Asset Inquiry results i 2-Significant Significant Impairment
3-25361954581 Are there additional ways to drill down 4-Minimal General Guidance
3-25636988931 Applied receipts are showing on collecti 2-Significant Significant Impairment
3-25628703481 AR Auto Invoice Import FBDI Error 2-Significant Significant Impairment
3-25619086871 Fixed Assets OTBI will not show Supplie 2-Significant Significant Impairment
3-25636690781 Account Analysis Report shows incorrect2-Significant Significant Impairment
3-25671939991 MultiPeriod Accounting - ERROR in seede2-Significant Significant Impairment
3-25712710651 The user is unable to initiate approval f 2-Significant Significant Impairment
3-25661507581 Request to Clone the TEST environment 2-Significant Significant Impairment
3-25786389191 What-If Analysis Report ends in error fo 2-Significant Significant Impairment
3-25662104071 DEV environment is extremely slow for al2-Significant Significant Impairment
3-25645312571 Impairments are being included in the en3-Standard Technical Issue
3-25844563101 Create Accounting Execution Report is en2-Significant Significant Impairment
3-25911508701 Customer unable to change column prope 3-Standard Technical Issue
3-25229292101 Cannot Import Geography updates usin 2-Significant Significant Impairment
3-25853097731 Successfully Import Alternative Name C 2-Significant Significant Impairment
3-25062208811 URI: Customer Registry ID is not populat2-Significant Significant Impairment
3-25851876171 Cross Validation Rules are not working a2-Significant Significant Impairment
3-25517174501 Inquiring for Asset Transaction: why is C 2-Significant Significant Impairment
3-25351400481 Physical Inventory ADFDI times out 2-Significant Significant Impairment
3-25845057831 Customer Account number sequence is d3-Standard Technical Issue
3-25557356151 Approval Email notifications and Bell not2-Significant Significant Impairment
3-25953519671 User can not run OTBI report from Fixed 2-Significant Significant Impairment
3-26016019261 Tax account population process still run 2-Significant Significant Impairment
3-25943756021 Reconciliation Reports Are Not Balanced2-Significant
- Payables Significant Impairment
3-25865307091 New child node causing validation error 2-Significant Significant Impairment
3-26218028111 NR - Can't Collate Reports by Member 3-Standard Technical Issue
3-26184812891 Convert BSO Hybrid to ASO 3-Standard Technical Issue
3-25808540231 PROD Environment is slow 1-Critical Critical Outage
3-26157186341 Report is too large for output 3-Standard Technical Issue
3-26220683621 Entity dimension not showing all membe3-Standard Technical Issue
3-26225792151 Certain Folders and Reports are not avai3-Standard Technical Issue
3-26311210561 Migrating ADFS and how it affects SSO 2-Significant Significant Impairment
3-26027014381 Modifying Use Tax Liability Report 2-Significant Significant Impairment
3-26224913921 Targeted Distribution File Error 2-Significant Significant Impairment
3-26022084581 Unable to run select OTBI reports from F2-Significant Significant Impairment
3-26274426601 Bug 33043559: Fixed Assets Subject Area: 2-Significant
Zero Dollar Transactions
Significant
doImpairment
not show in OTBI
3-25670083671 Custom OTBI: Account Balances from Acc2-Significant Significant Impairment
3-25677760501 Bug 29650277: Impairment YTD & Reserv2-Significant Significant Impairment
3-26379859531 last column on amortization schedule do2-Significant Significant Impairment
3-26380565071 Three way match with a pass through re2-Significant Significant Impairment
3-26400647691 Fusion ERP Data Integration Filters 3-Standard Technical Issue
3-26453513681 Require Oracle Dev to force cancel ESS j 2-Significant Significant Impairment
3-26494405461 Threshold Limit Reaching on Scenario D 2-Significant Significant Impairment
3-26521313771 Delete Suggested Matches in Bulk 2-Significant Significant Impairment
3-25992992511 Supplier Internal Profile Change approval2-Significant Significant Impairment
3-26504211821 Payment method does not update on exis 2-Significant Significant Impairment
3-26703628191 MAss close PO 3-Standard Technical Issue
3-26648473111 Request Health Check 4-Minimal General Guidance
3-26573805351 Transfer Assets in Spreadsheet ends in e1-Critical Critical Outage
3-26651874471 Journal entries won't load with Spreads 1-Critical Critical Outage
3-26317970921 Drill-through not working as expected 3-Standard Technical Issue
3-26706628191 Fusion PROD Health Check 3-Standard Technical Issue
3-26591133941 Not able to clear accrual balance for POs2-Significant Significant Impairment
3-26708752031 Existing invoice became unvalidated 2-Significant Significant Impairment
3-26774202891 EPM Data Integration Pulling Incorrect 2-Significant Significant Impairment
3-26704518311 Can't change distribution accounting dat2-Significant Significant Impairment
3-26772145941 Manage Locations UI Not Displaying Coun 2-Significant Significant Impairment
3-27186385481 Datafix to update existing payment term2-Significant Significant Impairment
3-27035931111 404 Error Received on Every Startup 3-Standard Technical Issue
3-25795786641 Use Tax Liability Report 2-Significant Significant Impairment
3-2724908960 Data Load Fails 2-Significant Significant Impairment
3-27190259551 Periodic Mass Copy completes with an e2-Significant Significant Impairment
3-26955757031 Supplier Approval process did not gener2-Significant Significant Impairment
3-26708020731 Initiate Invoice Approval Workflow error2-Significant Significant Impairment
3-27576594981 Customer requests password reset email3-Standard Technical Issue
3-27599095491 Report Book Error 3-Standard Technical Issue
3-26884352561 Unable to "Prepare All" for new assets 2-Significant Significant Impairment
3-27419917941 OBIEE Dashboard error after upgrade to 2-Significant Significant Impairment
3-27575355641 NR - Error Connecting to Data Source 2-Significant Significant Impairment
3-27633333921 SSO Works for Web Interface But Not Sm2-Significant Significant Impairment
3-27607180891 Access to archived data 2-Significant Significant Impairment
3-27508385011 Significant Oracle Fusion Performance D3-Standard Technical Issue
3-27748702731 Unable to Run BI Publisher Reports Thro3-Standard Technical Issue
3-27208885961 We dont need popups on Mange invoice3-Standard Technical Issue
3-27737985861 Merged assets do not show true cost with 2-Significant Significant Impairment
3-27923020831 Migrate Older Snapshots 2-Significant Significant Impairment
3-26952136471 Reconciled payments were not accounted 2-Significant
in the correct period
Significant Impairment
3-27475031801 Multiple suppliers with the same taxpaye2-Significant Significant Impairment
3-27919287281 All SmartView Excel Queries Timing Out 2-Significant Significant Impairment
3-27862109311 CIP Transaction Types are not shown in 2-Significant Significant Impairment
3-27785749751 Unable to update Asset Bonus Rule via 1-Critical Critical Outage
3-27992542201 YTD Depreciation is not accurate upon A2-Significant Significant Impairment
3-28018912011 Previously closed recs re-opening with i 2-Significant Significant Impairment
3-27534660551 Payment approvals are taking too long --2-Significant Significant Impairment
3-27799272201 Not able to import an AP invoice with I 2-Significant Significant Impairment
3-27785771261 Automated invoice approvals taking a lo2-Significant Significant Impairment
3-27574129661 Create Subledger Journal Entries in detai2-Significant Significant Impairment
3-27354052918 Apply CWB on 10/15 in Stage and 10/22 3-Standard Technical Issue
3-27351176951 System Performance is very slow 2-Significant Significant Impairment
3-28064433041 Error when trying to make a change to a2-Significant
payment process Significant Impairment
3-28036022241 PO Communicate emails are filtered by V2-Significant Significant Impairment
3-27962061461 Business Rule incorrectly runs with Data 1-Critical Critical Outage
3-28116660231 Emails not received for payment approva2-Significant Significant Impairment
3-28116511261 Application and processing experiencing4-Minimal General Guidance
3-28015192661 Not able to delete a stuck record from Re2-Significant Significant Impairment
3-28204324291 Refresh: eqwa / eqwa-dev1 - 09-Feb-20 2-Significant Significant Impairment
3-28503574121 Incomplete Data Integration 1-Critical Critical Outage
3-28541580241 3-28503574121 Follow-Up 3-Standard Technical Issue
3-28494334141 Accounting for payments is created in mul 2-Significant Significant Impairment
3-28686415521 401 Unauthorized user making REST API 2-Significant
c Significant Impairment
3-27587961971 AP Invoice due dates are not correct 2-Significant Significant Impairment
3-28847049151 Mass Upload (623) of New Locations & H2-Significant Significant Impairment
3-28205202061 Mistakenly copied asset adjustments (wi2-Significant Significant Impairment
3-28493845631 Multi-period invoice accounting 2-Significant Significant Impairment
3-28747706950 Payments Recorded Under Recently Com2-Significant Significant Impairment
3-28360774681 Reports and Analytics- report does not complete
2-Significant Significant Impairment
3-28870870041 Can Note to supplier be defaulted on PO2-Significant Significant Impairment
3-29176891441 Delete COA Segment Values 3-Standard Technical Issue
3-28219172521 Invoice skipped approval workflow when2-Significant Significant Impairment
3-29296484231 SOAP Integration Service has not functi 1-Critical Critical Outage
3-28564757621 Receiving "FYI: Error in Hold Resolution 2-Significant
Routing" emails. Significant Impairment
3-29320728121 Create Supplier Brooklyn Park MN is not2-Significant
being recognized Significant Impairment
3-29318986831 Errors & Clarification on SaaS Service Me3-Standard Technical Issue
3-29041463011 Payment Approval 2-Significant Significant Impairment
3-28480984811 Unable to create journal 3-Standard Technical Issue
3-29295661731 Need to arrange a P2T clone 3-Standard Technical Issue
3-28931348421 SaaS Service Usage Metrics Drill Through3-Standard Technical Issue
3-28504065711 Use Tax Rates 2-Significant Significant Impairment
3-29710253191 FA-196215 -Cannot access application - 2-Significant Significant Impairment
3-29451188821 AP Invoice Approvals are being automatic 2-Significant Significant Impairment
3-26648793714 Bug33242988:Asset Number should not 2-Significant
be Significant Impairment
3-29592439011 ACH payment to Supplier Savings Account 3-Standard
is rejected by the
Technical
paying bank
Issue
3-28894075631 Info tile not working correctly 3-Standard Technical Issue
3-29699648831 Import Payables Invoices - Match Invoice2-Significant Significant Impairment
3-29977673431 EQWA to EQWA-DEV1 with the P2T Copy3-Standard
S Technical Issue
3-30363349831 US 1099 Invoice Exceptions Report 2-Significant Significant Impairment
3-29758398761 Tax Zone Type Stopped Working 2-Significant Significant Impairment
3-30561574551 Random connection issues, ADF issues, c1-Critical Critical Outage
3-30562069031 Change Order for PO is stuck and cannot2-Significant Significant Impairment
3-30351719231 Audit Receipt Accrual Balance - PO 10032-Significant Significant Impairment
3-30524002501 AP Invoices stuck in Initiated status - 3-Standard Technical Issue
3-30560171631 Journal Approvals are failing with Work 2-Significant Significant Impairment
3-30628178041 Need to bounce DEV and TEST instances2-Significant Significant Impairment
3-30698360851 NR - Unable to Communicate With Data 2-Significant Significant Impairment
3-30828541681 Comments Not Visible In Form 2-Significant Significant Impairment
3-30908378981 Invoices & Payments are very slow to lo 2-Significant Significant Impairment
3-31054555011 Significant Reduction in Performance - 2-Significant Significant Impairment
3-30216232401 Ability to derive the PO line number fo 2-Significant Significant Impairment
3-31066815581 Supplier Outstanding Balance Infolet 22 2-Significant Significant Impairment
3-31120025768 User Login History 3-Standard Technical Issue
3-31731791316 Procurement LITE Matches On Product D3-Standard Technical Issue
3-31948443541 Fusion ERP PROD Environment Down 2-Significant Significant Impairment
3-32095248884 Monitoring request of EQWA 2-Significant Significant Impairment
3-31790835371 Comment should be visible from the Acti2-Significant Significant Impairment
3-31902625031 Few Assets are not visible in OTBI report2-Significant Significant Impairment
3-31731791301 Multiple Screens Take Significant Time t 2-Significant Significant Impairment
3-30472710411 Initiate Invoice Approval Workflow is rej 1-Critical Critical Outage
3-32058802791 GL Allocation Rule Error 2-Significant Significant Impairment
3-31940685891 Need to delete AP Invoices 2-Significant Significant Impairment
3-31905065271 Apply One-Off Patch 2-Significant Significant Impairment
3-31940685851 Receiving Errors while creating POs 1-Critical Critical Outage
3-32117854211 General Ledger Allocations - Not Conne 2-Significant Significant Impairment
3-31767077041 IDR is not matching the invoice lines wit 2-Significant Significant Impairment
3-32026813681 INTELLIGENT ACCOUNT COMBINATION D3-Standard Technical Issue
3-32188295371 Payables payment workflows are not bei2-Significant Significant Impairment
3-31876884171 P2T copy from EQWA to EQWA-TEST on 4-Minimal General Guidance
3-32323966751 GL Allocations Failing to Run 2-Significant Significant Impairment
3-32441442581 Generate General Ledger Allocations - N1-Critical Critical Outage
3-32361093047 Allocation ruleset fail with error 2-Significant Significant Impairment
3-32009818641 Validate Payables Invoices is slow 2-Significant Significant Impairment
3-32506043051 INTELLIGENT ACCOUNT COMBINATION D2-Significant Significant Impairment
3-32048759908 Yes and Save/Close buttons in Payables 2-Significant Significant Impairment
3-32590830381 IDR not recognizing the Invoice lines fo 2-Significant Significant Impairment
3-32673038791 Allocations Return Not Connected to Ora3-Standard Technical Issue
3-32803498361 Some Users Unable To Access ERP Cloud2-Significant Significant Impairment
3-32710520361 GL Allocation Not Connected To Oracle 2-Significant Significant Impairment
3-32752086681 Adding just the attachment to the invoice3-Standard Technical Issue
3-31880460811 Reconciliations have missing data from prior
2-Significant
periods Significant Impairment
3-32793738551 Report Returns An Error 2-Significant Significant Impairment
3-32752527421 Update scheduled create accounting end3-Standard Technical Issue
3-32589798011 IDR wrongly Recognizing the Transport lin2-Significant Significant Impairment
3-32863026781 Sharing Adaptive Learning Between Env 2-Significant Significant Impairment
3-32714780371 Applied receipt posted in closed period 2-Significant Significant Impairment
3-32750016251 Deployment Resizing Exercise 3-Standard Technical Issue
3-32783354071 P2T Refresh request 4-Minimal General Guidance
3-32879824541 AP Prepayment invoice stuck 3-Standard Technical Issue
3-33242873381 IDR not recognizing The PO number, line2-Significant Significant Impairment
3-32717959441 Address Victra System Performance Issu4-Minimal General Guidance
3-33481669911 Payment not Posted in the Correct Perio3-Standard Technical Issue
3-33450480861 Error when executing Data Load Rule which
3-Standard
pulls a BIP Report
Technical
via EssIssue
Job
3-33268184061 Oracle Invoice email approvals 2-Significant Significant Impairment
3-32811324511 BCHVAL:Not able to Validate Invoices 2-Significant Significant Impairment
3-33909518691 PO status is automatically changing to Cl3-Standard Technical Issue
3-33571843411 P2T from EQWA to EQWA-TEST on 08-A 3-Standard Technical Issue
3-33998420581 Oracle Workflow for Approved Payment 2-Significant Significant Impairment
3-31950353221 In Supplier Audit Report User column is 2-Significant Significant Impairment
3-34028913131 No values for dimension attributes 3-Standard Technical Issue
3-34418067426 Proactive SR -- Invalid Segment Label in 3-Standard Technical Issue
3-34595661811 Performance issue across POD 2-Significant Significant Impairment
3-33679212081 An error occurred while validating the in3-Standard Technical Issue
3-34533268981 Create Account Process stuck 2-Significant Significant Impairment
3-34669515367 Bounce Back Email notification on PO 2-Significant Significant Impairment
3-34552306261 one user is ot able to open the payments2-Significant Significant Impairment
3-34760067801 Receipt Accounting module 2-Significant Significant Impairment
3-34604131101 62909 PAID INVOICES REROUTING TO APPROVERS
2-Significant Significant Impairment
3-34738515851 Variance Amount Approval 2-Significant Significant Impairment
3-34958577101 Supplier Missing from Subject Area 3-Standard Technical Issue
3-34771058421 Journal Approval Process is on Stuck Sta 3-Standard Technical Issue
3-34444336431 Invoice Approve not receiving email or be2-Significant Significant Impairment
3-34807907251 Journal Approval Workflow was Terminat3-Standard Technical Issue
3-34689581441 Page half loading after DB/FA bounce 2-Significant Significant Impairment
3-33830288551 Error while adding the child Account to 3-Standard Technical Issue
3-35100190561 Significant Performance Impairment 2-Significant Significant Impairment
3-35177330061 Unable to upload Supplier contacts thro 2-Significant Significant Impairment
3-35278394251 Cannot edit payables invoices 2-Significant Significant Impairment
3-35011712641 HYAPACC2 Accounting Jobs stuck in Runni 2-Significant Significant Impairment
3-34345216511 35879037 OTBI Report Issue - Impairmen2-Significant Significant Impairment
3-35283640651 Cannot edit payables invoices 2-Significant Significant Impairment
3-35114548651 Approved Invoices are getting routeing a3-Standard Technical Issue
3-35001159061 Bank account was not flagged that it wa 2-Significant Significant Impairment
3-35381536011 Oracle Response time extremely slow t 2-Significant Significant Impairment
3-35666679031 CCC - Scheduler Account Bell Icon 3-Standard Technical Issue
3-35603060941 SmartView Add-in Not in Ribbon 3-Standard Technical Issue
3-34901144538 Date for the 23C Patch in Production 3-Standard Technical Issue
3-35534340861 Error: Process Electronic Bank Statemen 2-Significant Significant Impairment
3-35904882031 Setup SendGrid to allow Oracle to send 3-Standard Technical Issue
3-35626840631 Cannot Access Comments In Smartview 3-Standard Technical Issue
3-35381490221 EPM performance has plummetted 2-Significant Significant Impairment
3-35043193081 IDR is not importing po matching lines 2-Significant Significant Impairment
3-35568882161 AP Approval do not have attachements 3-Standard Technical Issue
3-35837302621 The Approver name field 3-Standard Technical Issue
3-35605044181 Post Outage Random Icons showed. 3-Standard Technical Issue
3-35601832941 FA-289774 -Oracle Cloud Production envi2-Significant Significant Impairment
3-35530914651 P2T Refresh | EQWA -> EQWA-TEST | SD2-Significant Significant Impairment
3-35915396291 PAID INVOICES REROUTING TO APPROVE2-Significant Significant Impairment
3-36307438001 I cannot cancel an invoice 2-Significant Significant Impairment
3-36319845701 Request for System Bounce 1-Critical Critical Outage
3-36305584231 EQWA - Supplier Number TDXCO100 Invoic 3-Standard Technical Issue
3-35839628171 SR 3-35001159061 : Bank account was not 4-Minimal General Guidance
3-36305291081 CCC Old Address Replaced with New Add2-Significant Significant Impairment
3-35543171361 AP Invoice is stuck and we are not able t2-Significant Significant Impairment
3-35640533841 Invoices stuck in Initiated status 2-Significant Significant Impairment
3-35908389281 AP INvoices are getting routed for appro3-Standard Technical Issue
3-36194118101 ERP Environment requires Re-Sizing 3-Standard Technical Issue
3-34038844511 IDR is not importing some of the PO-matc 4-Minimal General Guidance
3-36321080101 Old Address Replaced with New Address2-Significant Significant Impairment
3-36308878491 Validate Payables Invoices Process Not 2-Significant Significant Impairment
3-36402877661 CCC Experiencing problems with invoices,2-Significant Significant Impairment
Service
Contact Status Service Type Name/Environ Created Date Created Time
ment
Brian Makarewicz Closed Oracle Fusion Purchaseqwa-dev1.ATE1612/11/2020 12:45:00 PM
Brian Makarewicz Closed Oracle Fusion Purchaseqwa-dev1.ATE1612/11/2020 01:56:00 PM
Brian Makarewicz Closed Oracle Fusion Receivaeqwa-dev1.ATE1611/19/2020 02:25:00 PM
Radhika Mittapalle Closed Oracle Fusion Payableeqwa.ERPprod15910/14/2020 04:19:00 PM
Matt Mossman Closed Oracle Account Reconciliation Cloud Se11/27/2020 06:54:00 AM
Brian Makarewicz Closed Oracle Fusion Receivaeqwa-dev1.ATE1611/19/2020 02:34:00 PM
Matt Mossman Closed Oracle Enterprise Pla epm a658573 11/19/2020 09:04:00 AM
Matt Mossman Closed Oracle Enterprise Pla epm a658573 1/12/2020 12:55:00 PM
Radhika Mittapalle Closed Oracle Fusion Payableeqwa-dev1.ATE1612/17/2020 09:44:00 AM
Brooke Rappaport Closed Oracle Enterprise Planning and Budget8/12/2020 05:17:00 PM
Radhika Mittapalle Closed Oracle Fusion Supplieeqwa-dev1.ATE1612/17/2020 01:01:00 PM
Radhika Mittapalle Closed Oracle Fusion Payableeqwa-test.ERPtes12/17/2020 09:39:00 AM
Radhika Mittapalle Closed Oracle Fusion Generaleqwa-dev1.ATE1612/15/2020 11:59:00 AM
Edward Vrabec Closed Oracle Fusion Generaleqwa.ERPprod15912/28/2020 11:20:00 AM
Radhika Mittapalle Closed Oracle Fusion Assets eqwa.ERPprod1598/2/2021 10:45:00 AM
Radhika Mittapalle Closed Oracle Fusion Subled eqwa-test.ERPtes01/14/2021 01:30:00 PM
Jason Winter Closed Oracle Fusion Assets eqwa-test.ERPtes02/24/2021 08:14:00 AM
Michael DiRienzo Closed Oracle Fusion Assets eqwa-test.ERPtes4/3/2021 10:07:00 AM
Radhika Mittapalle Closed Oracle Fusion Financ eqwa.ERPprod15902/19/2021 02:57:00 PM
Matt Mossman Closed Oracle Enterprise Pe epm a658573 02/23/2021 10:05:00 PM
Lee Briggs Closed Oracle Fusion Generaleqwa-test.ERPtes02/19/2021 02:24:00 PM
Jason Winter Closed Oracle Fusion Generaleqwa-test.ERPtes1/3/2021 01:05:00 PM
Radhika Mittapalle Closed Oracle Fusion Financ eqwa-dev1.ATE1603/29/2021 02:10:00 PM
Michael DiRienzo Closed Oracle Fusion Assets eqwa-test.ERPtes4/3/2021 04:17:00 PM
Edward Vrabec Closed Oracle Fusion Generaleqwa.ERPprod1592/3/2021 10:23:00 AM
Matt Mossman Closed Oracle Enterprise Data Management Cl3/3/2021 04:47:00 PM
Michael DiRienzo Closed Oracle Fusion Assets eqwa-test.ERPtes03/17/2021 09:57:00 AM
Radhika Mittapalle Closed Oracle Fusion Purchaseqwa-dev1.ATE1603/16/2021 03:47:00 PM
Radhika Mittapalle Closed Oracle Fusion General Ledger Cloud Se6/4/2021 03:43:00 PM
Radhika Mittapalle Closed Oracle Fusion Paymeneqwa-test.ERPtes02/26/2021 10:41:00 AM
Michael DiRienzo Closed Oracle Fusion Assets eqwa-dev1.ATE1603/24/2021 10:59:00 AM
Jason Winter Closed Oracle Fusion Generaleqwa-test.ERPtes4/3/2021 03:42:00 PM
Radhika Mittapalle Closed Oracle Fusion Receivaeqwa-dev1.ATE168/4/2021 06:09:00 PM
Radhika Mittapalle Closed Oracle Fusion Receivaeqwa-test.ERPtes8/4/2021 12:47:00 AM
Michael DiRienzo Closed Oracle Fusion Assets eqwa-test.ERPtes6/4/2021 05:46:00 PM
Michael DiRienzo Closed Oracle Fusion Assets eqwa-dev1.ATE168/4/2021 08:55:00 PM
Lee Briggs Closed Oracle Fusion Subled eqwa-dev1.ATE1604/13/2021 05:06:00 PM
Amit Goel Closed Oracle Fusion Payableeqwa-dev1.ATE1604/19/2021 10:15:00 AM
Edward Vrabec Closed Oracle Fusion Generaleqwa-test.ERPtes12/4/2021 01:21:00 PM
Edward Vrabec Closed Oracle Fusion Generaleqwa-dev1.ATE1612/4/2021 02:09:00 PM
Jason Winter Closed Oracle Fusion Assets eqwa-dev1.ATE169/4/2021 04:51:00 PM
Michael DiRienzo Closed Oracle Fusion Assets eqwa.ERPprod1594/5/2021 02:16:00 PM
Connor Donaghy Closed Oracle Fusion Generaleqwa.ERPprod15912/5/2021 12:08:00 PM
Neil Cubbage Closed Oracle Fusion CX Saleeqwa-test.ERPtes02/16/2021 11:54:00 AM
Neil Cubbage Closed Oracle Fusion CX Saleeqwa-test.ERPtes5/5/2021 12:04:00 PM
Radhika Mittapalle Closed Oracle Fusion Receivaeqwa-dev1.ATE1601/26/2021 04:28:00 PM
Jason Winter Closed Oracle Fusion Generaleqwa-dev1.ATE165/5/2021 08:56:00 AM
Radhika Mittapalle Closed Oracle Fusion Assets eqwa-test.ERPtes3/3/2021 02:30:00 PM
Jason Winter Closed Oracle Fusion Receivaeqwa.ERPprod1594/5/2021 02:32:00 PM
Radhika Mittapalle Closed Oracle Fusion Financ eqwa-dev1.ATE1603/29/2021 06:37:00 PM
Michael DiRienzo Closed Oracle Fusion Assets eqwa.ERPprod15905/18/2021 09:19:00 AM
Matt Berry Closed Oracle Fusion Tax Cloeqwa.ERPprod15905/25/2021 04:32:00 AM
Edward Vrabec Closed Oracle Fusion Payableeqwa.ERPprod15905/17/2021 09:00:00 AM
Matt Mossman Closed Oracle Enterprise Da epm3 a658573 6/5/2021 03:29:00 PM
Matt Mossman Closed Oracle Enterprise Pe epm6 a658573 06/16/2021 12:03:00 PM
Edward Vrabec Closed Oracle Fusion Payableeqwa.ERPprod15904/29/2021 04:24:00 PM
Jason Winter Closed Oracle Fusion Generaleqwa.ERPprod1599/6/2021 01:00:00 PM
Connor Donaghy Closed Oracle Fusion Generaleqwa.ERPprod15906/17/2021 09:25:00 AM
Connor Donaghy Closed Oracle Fusion Generaleqwa.ERPprod15906/28/2021 12:41:00 PM
Matt Berry Closed Oracle Fusion Tax Cloud Service 05/26/2021 05:14:00 AM
Matt Mossman Closed Oracle Enterprise Pe epm6 a658573 06/17/2021 07:29:00 AM
Michael DiRienzo Closed Oracle Fusion Generaleqwa-dev1.ATE1604/13/2021 12:58:00 PM
Lori Wihlborg Closed Oracle Account Reconc epm8-test a65857/7/2021 08:41:00 AM
Matt Berry Closed Oracle Fusion Tax Cloeqwa-test.ERPtes07/14/2021 06:55:00 AM
Amit Goel Closed Oracle Fusion Purchaseqwa.ERPprod15905/22/2021 02:04:00 PM
Functional Support Closed Oracle Fusion Payableeqwa.ERPprod15907/20/2021 01:55:00 PM
Functional Support Closed Oracle Fusion Purchaseqwa.ERPprod15912/8/2021 08:03:00 AM
Functional Support Closed Oracle Fusion Generaleqwa.ERPprod1596/8/2021 03:29:00 PM
Matt Mossman Closed Oracle Planning and Bepm a658573 06/29/2021 07:30:00 AM
Matt Mossman Closed Oracle Fusion Financ eqwa.ERPprod15912/8/2021 01:39:00 PM
Functional Support Closed Oracle Fusion Purchaseqwa-test.ERPtes07/30/2021 11:04:00 AM
Functional Support Closed Oracle Fusion Subled eqwa.ERPprod15912/8/2021 04:37:00 PM
Functional Support Closed Oracle Fusion Subled eqwa.ERPprod15912/8/2021 11:09:00 AM
Neil Cubbage Closed Oracle Fusion Tax Cloeqwa.ERPprod15908/19/2021 10:10:00 AM
Functional Support Closed Oracle Fusion Payableeqwa.ERPprod15909/27/2021 09:29:00 AM
Matt Mossman Closed Oracle Account Reconc epm8 a658573 09/15/2021 08:09:00 AM
Matt Berry Closed Oracle Fusion Tax Cloeqwa.ERPprod15904/28/2021 09:25:00 AM
Functional Support Closed Oracle Fusion Assets eqwa.ERPprod15909/27/2021 02:38:00 PM
Functional Support Closed Oracle Fusion Purchaseqwa.ERPprod1599/9/2021 05:24:00 PM
Matt Mossman Closed Oracle Enterprise Performance Reporti2/11/2021 01:30:00 PM
Michael DiRienzo Closed Oracle Fusion Assets eqwa-dev1.ATE161/9/2021 02:18:00 PM
Matt Mossman Closed Oracle Enterprise Pla epm6 a658573 8/11/2021 02:07:00 PM
Functional Support Closed Oracle Fusion Generaleqwa.ERPprod1595/11/2021 10:11:00 AM
Matt Mossman Closed Oracle Fusion Subled eqwa.ERPprod15910/26/2021 09:55:00 AM
Functional Support Closed Oracle Fusion Payableeqwa-dev1.ATE1609/28/2021 11:45:00 AM
Lori Wihlborg Closed Oracle Account Reconc epm8 a658573 12/15/2021 05:10:00 PM
Functional Support Closed Oracle Fusion Payableeqwa-test.ERPtes11/24/2021 04:52:00 PM
Functional Support Closed Oracle Fusion Generaleqwa-test.ERPtes2/11/2021 10:48:00 AM
Matt Mossman Closed Oracle Fusion Receivaeqwa-test.ERPtes12/10/2021 07:44:00 PM
Functional Support Closed Oracle Fusion Financ eqwa.ERPprod15912/10/2021 12:15:00 PM
Functional Support Closed Oracle Fusion Paymeneqwa.ERPprod15912/21/2021 09:16:00 AM
Matt Mossman Closed Oracle Enterprise Pla epm-test a658579/12/2021 10:56:00 PM
Functional Support Closed Oracle Fusion Generaleqwa-dev1.ATE166/1/2022 12:00:00 PM
Functional Support Closed Oracle Fusion Receivaeqwa-test.ERPtes02/21/2022 02:40:00 PM
Matt Mossman Closed Oracle Fusion Financ eqwa-test.ERPtes7/3/2022 10:17:00 AM
Matt Mossman Closed Oracle Fusion Generaleqwa-test.ERPtes7/4/2022 09:01:00 AM
Matt Mossman Closed Oracle Fusion Self Service Procurement04/21/2022 09:37:00 AM
Functional Support Closed Oracle Fusion Generaleqwa-test.ERPtes04/19/2022 01:37:00 PM
Matt Mossman Closed Oracle Fusion Assets eqwa.ERPprod15903/15/2022 08:57:00 AM
Functional Support Closed Oracle Fusion Paymeneqwa.ERPprod15905/20/2022 04:06:00 PM
Functional Support Closed Oracle Fusion Assets Cloud Service 11/3/2022 03:30:00 PM
Functional Support Closed Oracle Fusion Generaleqwa-dev1.ATE1606/27/2022 11:44:00 AM
Functional Support Closed Oracle Fusion Payableeqwa-dev1.ATE1612/8/2022 01:59:00 PM
Neil Cubbage Closed Oracle Fusion Tax Cloeqwa.ERPprod1598/6/2022 07:11:00 AM
Functional Support Closed Oracle Fusion Payables Cloud Service 08/31/2022 11:56:00 AM
Functional Support Closed Oracle Fusion Generaleqwa.ERPprod1596/9/2022 08:32:00 AM
Functional Support Closed Oracle Fusion Generaleqwa-test.ERPtes09/13/2022 11:20:00 AM
Matt Mossman Closed Oracle Enterprise Pe epm6 a658573 09/21/2022 09:16:00 AM
Matt Mossman Closed Oracle Fusion Financ eqwa.ERPprod15910/26/2022 11:47:00 AM
Functional Support Closed Oracle Fusion Payableeqwa-test.ERPtes7/26/2022 09:06:00 AM
Srikanth Dodla Closed Oracle Fusion Generaleqwa.ERPprod1599/1/2023 02:22:00 AM
Srikanth Dodla Closed Oracle Fusion Assets eqwa-test.ERPtes01/19/2023 09:19:00 AM
Samira L'Esperance Closed Oracle Fusion Tax Cloeqwa.ERPprod15901/23/2023 02:26:00 PM
Matt Mossman Closed Oracle Account Reconc epm8-test a658501/19/2023 02:44:00 PM
Samira L'Esperance Closed Oracle Fusion Purchaseqwa.ERPprod15901/23/2023 02:22:00 PM
Matt Mossman Closed Oracle Fusion Generaleqwa.ERPprod1599/2/2023 09:49:00 AM
Srikanth Dodla Closed Oracle Fusion Payableeqwa-test.ERPtes6/1/2023 05:02:00 AM
Srikanth Dodla Closed Oracle Fusion Financ eqwa-test.ERPtes01/17/2023 06:47:00 AM
Matt Mossman Closed Oracle Fusion Generaleqwa.ERPprod15903/14/2023 05:19:00 PM
Matt Mossman Closed Oracle Fusion Payableeqwa.ERPprod15901/30/2023 03:52:00 PM
Srikanth Dodla Closed Oracle Fusion Payableeqwa-dev1.ATE1603/21/2023 02:25:00 AM
Matt Mossman Closed Oracle Fusion Payableeqwa.ERPprod1592/2/2023 02:33:00 PM
Srikanth Dodla Closed Oracle Fusion Payableeqwa-test.ERPtes04/13/2023 03:09:00 PM
James Harrington Closed Oracle Account Reconc epm8 a658573 1/17/2023 01:29:00 PM
Srikanth Dodla Closed Oracle Fusion Subled eqwa.ERPprod15904/13/2023 02:52:00 PM
Srikanth Dodla Closed Oracle Fusion Payabl eqwa-test.ERPtes3/29/2023 04:48:00 AM
Srikanth Dodla Closed Oracle Fusion Receivaeqwa.ERPprod15910/4/2023 05:16:00 AM
Samira L'Esperance Closed Oracle Fusion Financ eqwa-test.ERPtes04/17/2023 10:11:00 AM
Samira L'Esperance Closed Oracle Fusion Subled eqwa.ERPprod15904/26/2023 03:52:00 PM
Srikanth Dodla Closed Oracle Fusion Payableeqwa.ERPprod1595/31/2023 12:30:00 PM
Samira L'Esperance Closed Oracle Fusion Cash Meqwa.ERPprod15906/23/2023 07:54:00 AM
Chris Takacs Closed Oracle Planning and Bepm-test a6585706/20/2023 02:51:00 PM
Samira L'Esperance Closed Oracle Fusion Payableeqwa.ERPprod1592/6/2023 08:47:00 AM
Srikanth Dodla Closed Oracle Fusion Purchaseqwa.ERPprod1598/8/2023 11:30:00 AM
Samira L'Esperance Closed Oracle Fusion Financ eqwa-test.ERPtes3/7/2023 01:32:00 PM
Samira L'Esperance Closed Oracle Fusion Paymeneqwa.ERPprod15908/17/2023 10:24:00 AM
Srikanth Dodla Closed Oracle Fusion Supplier Model Cloud Se1/24/2023 11:41:00 AM
Samira L'Esperance Closed Oracle Fusion Payables Cloud Service 10/17/2023 06:23:00 PM
Samira L'Esperance Closed Oracle Fusion Payableeqwa.ERPprod159 7/14/2023 08:39:00 AM
Srikanth Dodla Closed Oracle Fusion Paymeneqwa.ERPprod15912/10/2023 05:34:00 AM
Srikanth Dodla Closed Oracle Fusion Payableeqwa.ERPprod15910/18/2023 10:41:00 AM
Srikanth Dodla Closed Oracle Fusion Payableeqwa-test.ERPtes10/31/2023 03:16:00 PM
Samira L'Esperance Closed Oracle Fusion Generaleqwa.ERPprod1593/11/2023 04:54:00 PM
Samira L'Esperance Closed Oracle Fusion Payableeqwa.ERPprod1592/10/2023 11:18:00 PM
Marcelo Tadeu de AzevClosed Oracle Fusion Generaleqwa.ERPprod1597/11/2023 09:40:00 PM
Srikanth Dodla Closed Oracle Fusion Financ eqwa.ERPprod15910/26/2023 07:36:00 AM
Samira L'Esperance Closed Oracle Fusion Paymeneqwa.ERPprod1597/31/2023 09:33:00 AM
Srikanth Dodla Closed Oracle Fusion Purchaseqwa.ERPprod15912/15/2023 07:29:00 AM
Anderson Aparecido BeClosed Oracle Fusion Payableeqwa.ERPprod15912/27/2023 06:15:00 PM
Srikanth Dodla Closed Oracle Fusion Assets eqwa.ERPprod1599/22/2023 04:31:00 AM
Anderson Aparecido BeClosed Oracle Fusion Payableeqwa.ERPprod15912/28/2023 09:37:00 AM
Samira L'Esperance Closed Oracle Fusion Payableeqwa.ERPprod1598/12/2023 02:04:00 PM
David Oliveira Closed Oracle Fusion Purchasing Cloud Service11/27/2023 12:37:00 PM
David Oliveira Closed Oracle Fusion Payableeqwa.ERPprod1598/1/2024 01:12:00 PM
Samira L'Esperance Closed Oracle Fusion Financ eqwa.ERPprod15911/16/2023 10:16:00 PM
David Oliveira Closed Oracle Fusion Cash Meqwa.ERPprod15901/23/2024 02:03:00 PM
Matt Mossman Closed Oracle Fusion Financials Common Modu 2/28/2024 10:29:00 AM
Matt Mossman Closed Oracle Enterprise Pe epm a658573 8/1/2024 01:12:00 PM
Srikanth Dodla Closed Oracle Fusion Payableeqwa.ERPprod1591/12/2023 08:00:00 AM
Samira L'Esperance Closed Oracle Fusion Payments Cloud Service 2/22/2024 07:31:00 AM
David Oliveira Closed Oracle Fusion Payables Cloud Service 1/30/2024 05:05:00 PM
David Oliveira Closed Oracle Fusion Payables Cloud Service 1/30/2024 10:21:00 AM
Srikanth Dodla Closed Oracle Fusion Financ eqwa.ERPprod1591/23/2024 09:09:00 AM
Samira L'Esperance Closed Oracle Fusion Payables Cloud Service 2/29/2024 06:59:00 AM
David Oliveira Closed Oracle Fusion Payables Cloud Service 2/4/2024 02:15:00 PM
Amber Ramirez Closed Oracle Fusion Financials Common Modu 3/4/2024 06:17:00 PM
Amber Ramirez Closed Oracle Fusion Payables Cloud Service 2/4/2024 01:01:00 AM
David Oliveira Oracle Working Oracle Fusion Purchasing Cloud Service2/22/2024 11:18:00 AM
Amber Ramirez Oracle Working Oracle Fusion Payments Cloud Service 2/4/2024 10:07:00 AM
Samira L'Esperance Needs Attention Oracle Fusion Payables Cloud Service 2/2/2024 01:01:00 PM
Samira L'Esperance Oracle Working Oracle Fusion Payables Cloud Service 02/28/2024 05:46:00 PM
Samira L'Esperance Needs Attention Oracle Fusion Financials Common Modu 3/22/2024 11:56:00 AM
Srikanth Dodla Needs Attention Oracle Fusion Payableeqwa.ERPprod1598/22/2023 11:46:00 AM
Samira L'Esperance Oracle Working Oracle Fusion Payments Cloud Service 3/4/2024 06:28:00 PM
Amber Ramirez Needs Attention Oracle Fusion Payables Cloud Service 2/4/2024 07:23:00 PM
Srikanth Dodla Needs Attention Oracle Fusion Payables Cloud Service 10/4/2024 11:01:00 AM
Responded Last Update/Closed
Responded Date Time Date Reason/Remarks Escalation Status
12/11/2020 01:57:00 PM 12/11/2020 Opened a new SR Never Escalated

12/11/2020 02:09:00 PM 11/19/2020 Solution provided Never Escalated
11/30/2020 10:10:00 AM 1/12/2020 Solution provided Never Escalated
11/30/2020 08:48:00 AM 4/12/2020 Auto / Closed by OS Never Escalated
1/12/2020 06:10:00 PM 12/16/2020 Solution provided De-escalated
8/12/2020 05:47:00 PM 12/29/2020 Auto / Closed by OS Never Escalated
4/3/2021 04:35:00 PM 4/3/2021 Duplicate SR Never Escalated
02/23/2021 12:48:00 PM 02/24/2021 Resolved by customer Never Escalated
03/17/2021 10:52:00 AM 6/4/2021 Limitation - Enhancement Never Escalated
02/26/2021 10:53:00 AM 03/17/2021 Workaround given Never Escalated
03/24/2021 12:03:00 PM 9/4/2021 Workaround given Never Escalated
8/4/2021 01:04:00 AM 04/13/2021 Resolved by customer Never Escalated
- - 04/13/2021 Without Resolution Never Escalated
02/16/2021 12:04:00 PM 05/17/2021 Limitation - Enhancement Never Escalated
5/5/2021 09:36:00 AM 05/24/2021 Without Resolution Never Escalated
04/28/2021 09:33:00 AM 05/26/2021 Opened a new SR Never Escalated
08/16/2021 07:32:00 PM 10/22/2021 Without Resolution Never Escalated
10/12/2021 05:22:00 AM 01/14/2022 Resolved by customer De-escalated
4/2/2022 12:07:00 PM 8/6/2022 Auto / Closed by OS De-escalated
1/9/2022 03:05:00 AM 09/25/2022 Auto / Closed by OS De-escalated
03/21/2023 03:46:00 AM 03/28/2023 Duplicate SR Never Escalated
10/17/2023 07:24:00 PM 10/24/2023 Solution provided De-escalated
2/22/2024 12:10:00 PM 10/4/2024 Waiting for Oracle UpdateEscalated
3/4/2024 04:54:00 AM 3/4/2024 Waiting for Oracle UpdateNever Escalated
1/24/2024 10:02:00 AM 6/4/2024 Workaround given Escalated
5/2/2024 12:55:00 PM 8/4/2024 OS waiting for Peloton's ava
Escalated
02/29/2024 03:42:00 PM 11/4/2024 Peloton waiting for OS avaiNever Escalated
3/22/2024 12:20:00 PM 6/4/2024 OS waiting from Peloton's Never Escalated
8/22/2023 04:44:00 AM 3/4/2024 Under verification before Escalated
- - 10/4/2024 Waiting for OS's ResponseNever Escalated
2/4/2024 08:15:00 PM 5/4/2024 Peloton's implementation N o ever Escalated
10/4/2024 11:21:00 AM 11/4/2024 Workaround given - to useNever Escalated
no response from requestor


did not received any response
run the report in batches

last resolution did not work
bug
24B update
Asking for closure - no resolution
The year has been a mixture of various adjustments in all
aspect shifting from working as an accountant/functional
consultant and being hired as a specific system financial
support, there are different obstacles faced in getting
familiar with the system and its functionalities, fortunate
enough the clients been immensely helpful in training and
guiding with the assigned tasks which make it easier to
adapt, in addition to it I would not worry with profession
development with the role as there are plenty to learn as
we progress and the clients been really open with granting
the opportunity necessary to take examination as necessary
with the role.
I consider my time management skills to be substantial enough to follow work prioritization which in turn results in accomplish
Maintaning a schedule of doing daily tasks and other activities that I might get during the day depending on their importance
everythings accounted for
Important tasks includes those that I would consider routinary on my end like creating locations, checking ticket dashboards o
there will be any' urgent one's are mostly those that require attention immediately like access and permission and inquiries re
I make it a point to finished tasks as they incur/requested and allow myself to delve into different references which are really u
Most of the contributions I've provided with the client for the year are mainly related to OTBI reports/DB creations and modifi
and request in addition to the routinary task assigned
I regularly track my progress toward my goals and adjust my approach as needed.
I often review my ouputs before letting the requester know and verify my work this is mainly to avoid doing the work repeate
all the time and in the fastest way I can without compromising the quality this particularly applies for those tasks that I've bee
I've received some feebacks from team members that I was able to provide them assistance on their on reports and requests
process and some activities a lot easier, I do believe that is because of the fact that I've invested adequate time in the fundam
help them, I know that I'm still a bit far with the wide range of functionalities of the system that we can take advantage of, so
Communication with the client is simple, I've been at ease with relaying whatever concern I have and vice versa which signific
attributes to better communication, as much as possible I do a proactive approach in dealing with their questions and request
better and them to provide immediate feedback on it, direct communication with them minimizes misenterpretations that als
I'm always looking forward to engage in training and professional develpment to improved and stay updated with the role
The year for the client has been
The year has been a mixture of various adjustments in all aspects shifting from working as an accountant/functional consultan
support, there are different obstacles faced in getting familiar with the system and its functionalities,
To describe accomplishments and learnings for the year, you might consider breaking it down into a few key areas:
1. Professional Development: Highlight any new skills acquired, certifications earned, or projects completed that contribute
2. Goals Achieved: Reflect on specific goals you set at the beginning of the year and how you met or exceeded them.
3. Challenges Overcome: Discuss any obstacles faced and the lessons learned from overcoming them, emphasizing resilience
4. Collaboration and Teamwork: Mention experiences working with others, noting how collaboration led to successful outco
5. Personal Growth: Include any personal milestones or insights that contributed to your overall well-being and perspective.
This structure can help you convey a comprehensive view of your year’s accomplishments and learnings!
Most of the contributions I've provided with the client for the year are mainly related to OTBI reports/DB creations and
modification, assistance related to various inquiries and request in addition to the routinary task assigned. I usually maintain a
schedule of doing daily tasks and other activities that I might get during the day depending on their importance and urgency h
a lot in making sure that everything's accounted for, important tasks includes those that I would consider routinary on my end
creating locations, checking ticket dashboards of peloton/oracle and dealing with FSA's if there will be any, urgent one's are m
those that require attention immediately like access and permission and inquiries related to certain reports. I consider my tim
management skills to be substantial enough to follow work prioritization which in turn results in accomplishing goals may it be
daily or long term and I always try and make it a point to finished tasks as they incurred/requested while allowing myself to de
into different references which are really useful in the line of work
I often review my ouputs before letting the requester know and verify my work this is mainly to avoid doing the work repeate
my goal for each tasks is to do it correctly all the time and in the fastest way I can without compromising the quality, this
particularly applies for those tasks that I've been working on for a while.

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2023 2024

* Added around 77 locations for August 2024

er report verification - "Payable Payment Register DB"

* Added around 12 locations for September 2024

* Added around 8 locations for October 2024

Trouble shooting access - Judelyn

ojects, asset locations and asset location aliases

Added around 12 locations for November 2024

Helped FA accountant in running the report online in a call (DianneMae Arita)

Trouble shooting access - Judelyn

We can perform 2 kinds of bounces:

SR's are resolved faster when calls are option

browser issues sometimes

for those with no resolution - escalate

de-escalated lack of progress

most of it related slow responses from system

the never ending har files

Please find below the Development team update:

Create profile option with code and name as AP_SHBYIV_ENABLE.

with pending question from Victra

Recovery Plan for stuck invoice approvals https://support.oracle.com/epmos/faces/DocumentDisplay?parent=SrDetailT

y without collecting any data to analyze what caused the issue.

er when calls are option

d by customers, resolved the issue by itself , browser issues

asked for root causes and if those are isolated cases

upport when the 24/7 request is enabled

M and Set profile option value as Y for User.

II. Performance questionnaire:

III. Performance evidences

>>> Suggested to Add additional conditions/ parameters to overcome performance issue

Steps provided by support related to running the process/es

Provide the steps taking when the issue was encountered

2. Navigate to Setup and Maintenance and select Financials in Setup LOV

BCHVAL6-Validate Payables Invoices Process Not completing

1. Fusion Applications instance details (On Premise / Cloud / On Demand)

dences which will help to identify the cause:

16_10-RAL19706__Timothy.Ross__-_TeamViewer.png what is user doing ? Is the user searching some thing ?

tions/ parameters to overcome performance issue

RCA - root cause analysis?

issue was encountered

(starts with UDR), as an update in the SR.

O-matched invoice lines from the invoice image.

nce and select Financials in Setup LOV

Customer has 2 SRs for same issue -

es Process Not completing

V_ENABLE and AP_SHBYIV_MARK_ACCT_EVENT2_UU after transaction is corrected.

ce Validation ESS Job by passing Invoice Number as input parameter.

s successively (back to back).

44326 OTBI report intermittently fails Medium Incident ERP

46912 Adding Purchasing Categories High

48300 Distribution Set Permissions High

49346 VIC DEMO ASSET BOOK - Transfer Assets in Spreadshe High

50463 Data Not Loading to A Period High PBCS

54276 Receipt Accounting GL Details High

59606 Fixed Asset Activity - Summary Report Low

63990 VndrAP Detail Missing Vendord Medium

68155 ERP PROD Unavailable Low

68199 Import Payables Invoices Scheduled Job with Warning Medium

Other Pam Byrd Srilakshmi Boshetty Closed 11/18/2022

Data Management Matt Mossman Drew Smith Closed

16_10-RAL19706Timothy.Ross-_TeamViewer.png what is user doing ? Is the user searching some thing ?