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Contact

ramakrishna.yerrapatruni@gm
Ramakrishna Yerrapatruni
ail.com Executive Leader | Enterprise Cloud Services | Customer Lifecycle
Management | Music Lover
www.linkedin.com/in/rkyerrapatruni
Bengaluru, Karnataka, India
(LinkedIn)

Top Skills Summary


Canada fund communications Currently, I lead a team of Customer Lifecycle Managers (CLMs)
electronic fulfilment at a top-tier cloud services company, with a focus on optimizing
Canada fund communications
enterprise cloud strategies tailored to diverse industry needs—
electronic fulfilment.
spanning Finance, Health, Enterprise, Government, and Channel
Custody services for TPA 401 (K)
assets Partners. I ensure our customers maximize value through strategic
engagement and continuous service enhancement.
Certifications
Robotic Process Automation Previously, I spent 25 years navigating technology, business
Developer in UiPath operations, post-trade processing, and investor communication
Goldratt Master Executive Certificate solutions. Building strong client and partner relationships is my
for TOC Holistic Management
forte. I align with strategic goals and excel at resolving complex
challenges through cross-functional teamwork. As a persuasive
leader, I motivate teams to not just meet, but exceed service levels,
delve into client insights, and propose automation strategies. My
track record includes building teams, managing multi-site operations,
and servicing FinTech products for a diverse clientele, including
banks, brokers, fund firms, and insurance companies.

Experience
NxtGen Datacenter & Cloud Technologies
Head of Operations
August 2023 - Present (1 year 4 months)
Bengaluru, Karnataka, India

Enterprise Cloud Services || Customer Lifecycle Management

Broadridge
15 years 5 months

Senior Executive Vice President


November 2020 - August 2023 (2 years 10 months)
Responsible for business operations engaging 530 associates from 3 India
locations supporting over 10 ICS product/service offerings across bank broker

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dealer, corporate issuer and mutual fund business verticals aligning with their
efficiency and growth strategies.

Additions to portfolio - European Mutual Fund Communications

Executive Vice President


July 2015 - October 2020 (5 years 4 months)
Responsible for business operations engaging over 400 associates with a
mandate to drive efficiencies in the core business offerings while collaborating
with leaders of newly acquired businesses in working out their operations built
up in India.

Additions to Portfolio - Vote Results & Analytics, Company SEC disclosures,


Vote Recommendations, Tax Reference Data, Mutual Fund Sales Rep Data
Enrichment, Custody services for TPA 401 (K) assets

Vice President
April 2008 - June 2015 (7 years 3 months)
Responsible for building additional teams for “Fixed Income service delivery”
to cover L2 support and conversions. Later, in 2011, tasked with ICS business
operations portfolio development.

Portfolio - Proxy Voting, Variable Annuity Electronic Communications


Fulfilment, Mutual Fund Performance Data, Mutual Fund Electronic & Print
Communications Fulfilment, Canada Fund communications electronic
fulfilment

ADP India
5 years 8 months

Manager
April 2005 - March 2008 (3 years)
Responsible for developing teams delivering high quality “Fixed Income
service delivery” offering upgrades, post trade batch processing support for
ever-increasing investment bank clientele.

Fixed Income Service Delivery - Post Trade Batch Processing, Software


Upgrades, Level1 Support, Client Conversions, IBM AS400

Senior Project Leader


April 2004 - March 2005 (1 year)
Fixed Income Post Trade Processing - Production Support, IBM AS400
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Project Leader
April 2003 - March 2004 (1 year)
Fixed Income Post Trade Processing - Software Development, IBM AS400

Senior Member Technical


August 2002 - March 2003 (8 months)
Fixed Income Post Trade Processing - Software Development, IBM AS400

Signal Tree Solutions LLC


Senior Software Engineer
June 1998 - July 2002 (4 years 2 months)
Software Development, IBM AS400

Education
Wharton Executive Education
Securities Industry Institute 3-year program (weekly immersion) · (March
2021 - March 2024)

Osmania University, Hyderabad


Master of Business Administration, Marketing · (July 1996 - October 1998)

G. Pulla Reddy Engineering College


Bachelor of Technology, Mechanical Engineering · (September 1991 - October
1995)

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