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Maria Cardenas
Pacific Grove, CA 93955 831-643-5087
[email protected]

Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability,
and exceptional interpersonal skills , Safety-conscious with a strong work ethic and the ability to
adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Skills
Patient Companionship Customer Service
Patient Advocacy [Language] Fluency
Basic Housekeeping Housekeeping Duties
Emotional Support

Experience
Elderly Caregiver, 07/2022 - 11/2023
IHSS services - Seaside, California
helping getting dress, making food, washing cloths, cleaning, and all the personal things he needed
Assisted with activities of daily living such as bathing, dressing, grooming, toileting and
eating.
Monitored vital signs and reported changes to medical team.
Ensured safety of clients in their home environment by using appropriate equipment and
techniques.
Transported clients to doctor appointments or other necessary outings.
Communicated effectively with family members on progress of client's health condition.
Conducted light housekeeping duties including laundry, cleaning and meal preparation for
clients.
Administered medications according to physician instructions.
Responded quickly in emergency situations in a calm manner.
Respected the privacy, dignity and confidentiality of each client served.
Helped clients with personal needs from exercise to bathing and personal grooming.
Developed strong relationships with clients based on trust and respect.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Improved patient outlook and daily living through compassionate care.
Transported patients to medical, dental and personal care appointments.
Cleaning Services , 02/2014 - 04/2019
emma santos - Carmel-by-the-Sea, California
my role was to vacum, moping whash cloths iron linens wahs dishes cleaning bathrooms kitchen
rooms
Responsible for organizing cleaning services after each production was completed.
Provided general cleaning services for homes, including vacuuming carpets, mopping floors,
dusting furniture and polishing surfaces.
Organized cleaning services for the home to ensure it was kept neat and tidy at all times.
Responded promptly to requests from staff for additional cleaning services.
Gathered soiled linens for laundering or dry cleaning services.
Assisted in stocking shelves with supplies and materials needed for dry cleaning services.
Save & Next
Provided daily cleaning services, including sweeping, mopping, vacuuming and dusting.
Responded promptly to customer requests for cleaning services.
Server, 09/2006 - 01/2014
joses mexican restaurant - Monterey, California
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials to increase profits.
:
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to
correct problems.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up
server stations.
Cleaned tables and chairs to prepare dining area for next customers.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Trained new employees on restaurant procedures and plating techniques.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming
guests.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Trained new employees to perform duties.
Stocked service areas with supplies during slow periods.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Prepared checks, itemizing total meal costs and taxes.
Informed customers of daily specials and signature menu items.
Presented menus and answered questions regarding items.

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Education and Training
05/2007 Monterey Adult School - Monterey, CA
High School Diploma

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